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Blue Flame Services Limited

4.9

564 Reviews

Opening Hours
Today - 08:30–16:30
  • Monday 08:30–16:30
  • Tuesday 08:30–16:30
  • Wednesday 08:30–16:30
  • Thursday 08:30–16:30
  • Friday 08:30–16:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Blue Flame Service Ltd is a local firm based in Maryport, Cumbria, originally set up by David Harrison in 2003. Over the past 15 years we have developed and grown into one of Cumbria ’s leading utility contractors providing first class plumbing, heating, electrical and renewable services.

Our fleet of 5 fully fitted vehicles support all the services we provide covering the whole of Cumbria, Millom to Carlisle, Whitehaven to Penrith.

We cover all aspects of Plumbing and Heating, Blue Flame Services are now able to offer boiler finance and Bathroom finance options throughout Cumbria.

Blue Flame can now offer easy payment solutions with 0% APR on all boiler, bathroom and electrical installations.

We can now protect your Home with a range of Boiler Care packages starting from £0.37 a day, all packages include an annual boiler service, unlimited call outs and up to £1,000 inc vat for repair works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating

  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom tiling
    • Electric Showers
    • Wet rooms

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance

  • Heating contractors

    • Immersion Heaters
    • Central heating systems (installation and servicing)
    • Oil fired heating equipment

  • Gas installers

    • Gas Fires

  • Caravans repair and servicing

  • More Services

    • woodburning stoves
    • solar pv
    • solar thermal

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
564 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Recommended

Recommended

by 100% of customers
Sort by
Fast, professional job
Customer Service
Quality
Value
Engineers came out straight away and fixed the fire quickly and professionally. Many thanks.
Dawn, Cumbria Posted on 19/03/2018 , work completed 19/03/2018
Recommended
The trader replied (on 27/03/2018)
Thank you Dawn we always try to offer a good reliable service.
Tidy work
Customer Service
Quality
Value
Neat, quick and tidy work. Very happy.
Steven, Cumbria Posted on 16/03/2018 , work completed 16/03/2018
Recommended
The trader replied (on 27/03/2018)
Thank you Steven for the kind comments on how neat the job was and how tidy our engineers were in your home. Thank you for using Blue Flame Services
Very helpful
Customer Service
Quality
Value
Gas not emerging from hob and I had concerns about supply unit. Had not realised the safety cut out feature. Staff were helpful, good humoured and checked out whole system to confirm it was safe. Also recommended Avantigas.
Angela, Cumbria Posted on 29/06/2018 , work completed 29/06/2018
Recommended
The trader replied (on 01/08/2018)
Hello Angela, I am glad to see you found our staff helpful and good humoured, we strive in trying to deliver a first class service and we do our best to put customers at ease when workmen are in there home as we understand it can be a stressful time. I hope you choose to use Blue Flame Services for all your future plumbing and electrical needs.
Prompt, polite and professional
Customer Service
Quality
Value
Patrick was pleasant and efficient. He was punctual and serviced the boiler within the hour. He recommended that we get a carbon monoxide detector.
Judith, Cumbria Posted on 01/08/2018 , work completed 01/08/2018
Recommended
The trader replied (on 15/08/2018)
Hello Judith, thank you for taking the time to leave such a nice positive review we are happy to see you found Patricks service of a good standard. We are also happy to see he has passed on some safety advice we are hoping to be able to offer some free Carbon monoxide alarms next year when you get your boiler serviced. We hope you use Blue Flame Services for all Plumbing, Heating and electrical services.
Professional
Customer Service
Quality
Value
Workmen who serviced our boiler were very professional, prompt and explained everything.
Sharon, Cumbria Posted on 24/10/2018 , work completed 24/10/2018
Recommended
On time - good service
Customer Service
Quality
Value
Quality service. Explained what he was doing throughout.
Rob, Cumbria Posted on 19/12/2018 , work completed 19/12/2018
Recommended
Thorough job done to service boiler
Customer Service
Quality
Value
Annual boiler service carried out efficiently and good advice given on ensuring greenery growing around LPG tank is trimmed back for safety.
2011-06-18 15:26:03.133 Posted on 28/11/2018 , work completed 28/11/2018
Recommended
Fault.
Customer Service
Quality
Value
Patrick arrived when he said he would and was able to identify and rectify the issues with my boiler.
Kerry, Cumbria Posted on 30/10/2018 , work completed 30/10/2018
Recommended
Prompt.
Customer Service
Quality
Value
Work done. Service carried out promptly. Helpful and Polite.
John, Cumbria Posted on 21/11/2018 , work completed 21/11/2018
Recommended
Very helpful
Customer Service
Quality
Value
Install gas fire. Everything went well. Very helpful.
Anne, Cumbria Posted on 18/12/2018 , work completed 18/12/2018
Recommended
Blue Flame very good.
Customer Service
Quality
Value
New boiler fitted. From getting the estimate to the job finished was very good and professional. Every person involved was extremely helpful and polite would recommend to anyone. Thanks to Blue Flame.
Customer in Cumbria Posted on 16/04/2019 , work completed 11/04/2019
Recommended
The trader replied (on 25/10/2019)
Hello there, Thank you for taking the time out of your day to leave a positive review - I am happy to see we carried out the installation to the standard we expect, we will always be polite from your first point of contact. If you have any issues in the future please do not hesitate to contact ourselves and I will gladly assist. Kind regards, Graeme
New Boiler fitted and power washed the system
Customer Service
Quality
Value
They did everything they said they would do and more. The initial contact; Jon, was friendly, knowledgeable and full of good advice. they were fast and reliable. On the days of the job the the two lads were punctual friendly and very helpful. They cleaned up after themselves and did what I considered an excellent and conscientious job. Will have no hesitation in using this company again and recommending them.
Customer in Cumbria Posted on 10/10/2019 , work completed 10/10/2019
Recommended
The trader replied (on 25/10/2019)
Hello there, Its brilliant to reach such a positive review from our valued customers, our employees always strive to deliver the best possible service and will go above and beyond. I have passed your kind words on to Jon and the installers, please keep blue flame services in mind for all future plumbing, heating and electrical works
Excellent Service
Customer Service
Quality
Value
Contacted Blue Flame for a quote to replace our boiler, an engineer came out the same day, fully talking me through the work needed, answering all my questions and concerns. Quote emailed to me very quickly. Date set for work to commence, with confirmation emails sent prior. Engineers arrived as arranged on time. I was very impressed with the two engineers that carried out the work, obviously conscientious. Our home was left clean and tidy. From start to finish Blue Flame's communication and customer service was superb, I can't fault it. We will certainly be using Blue Flame again for servicing etc.
Customer in Cumbria Posted on 15/05/2020 , work completed 12/05/2020
Recommended
The trader replied (on 20/05/2020)
Good day, Thank you for taking the time to leave such a nice positive review on the service you received from ourselves especially through this worrying time. We understand a boiler is not an every day purchase and I am glad we were able to guide you through the process and help you choose the best boiler for your home. I have passed your kind words on to all the staff involved. Kind regards Graeme
Professional Outfit
Customer Service
Quality
Value
Had Blue Flame in to carry out a boiler replacement and install new radiators throughout. Excellent service from start to finish - great customer service, clear pricing. Always on time, neat workers and left a great tidy clean job. Would not hesitate to recommend
Customer in Cumbria Posted on 29/07/2020 , work completed 29/07/2020
Recommended
The trader replied (on 17/08/2020)
Hello there, thanks for taking the time to leave a review on our which page. I am delighted to see that you are happy with your new heating system, we understand that choosing a new boiler can be a daunting process and I am pleased that we were able to carry out the works. - I have passed your kind words onto the staff involved. Please keep ourselves in minds for any future plumbing, heating or electrical works.
Combi Boiler First Service
Customer Service
Quality
Value
Excellent and professional job attending to the first service on the gas boiler. Patrick the technician arrived on time, he was very knowledgeable and carried out the work to my entire satisfaction.
Customer in Cumbria Posted on 21/07/2020 , work completed 21/07/2020
Recommended
The trader replied (on 17/08/2020)
Hello there, thank you for leaving such a nice positive review on the service Patrick provided. I am happy to see you were satisfied with the workmanship Patrick provided and I will certainly pass this on to him. Please keep Blue Flame Services in mind for any future plumbing, heating or electrical works you may have.
Fantastic
Customer Service
Quality
Value
Dan was fantastic. He was polite and well mannered when he carried out my service. I found the price to be very competitive.
Sarah, Cumbria Posted on 11/10/2018 , work completed 11/10/2018
Recommended
My review
Customer Service
Quality
Value
Quick & efficient repair.
Barbara, Cumbria Posted on 12/10/2018 , work completed 12/10/2018
Recommended
Prompt, cheerful, clean and tidy.
Customer Service
Quality
Value
Tidy service by Patrick.
A, Cumbria Posted on 16/10/2016 , work completed 16/10/2016
Recommended
My review
Customer Service
Quality
Value
Great lad, work well done!
Joseph, Cumbria Posted on 21/09/2018 , work completed 21/09/2018
Recommended
My review
Customer Service
Quality
Value
Brilliant service.
Steven, Cumbria Posted on 24/09/2018 , work completed 24/09/2018
Recommended
Excellent standard
Customer Service
Quality
Value
Engineer did a cracking job, sorted out non-functioning boiler to an excellent standard.
Karl, Cumbria Posted on 24/09/2018 , work completed 24/09/2018
Recommended
Pleasant, tidy & helpful
Customer Service
Quality
Value
Young lad serviced toilet. He was on time and very professional, very pleasant, tidy and helpful in answering any questions I had.
Sheila, Cumbria Posted on 24/09/2018 , work completed 24/09/2018
Recommended
My review
Customer Service
Quality
Value
Very professional service.
Barbara, Cumbria Posted on 24/09/2018 , work completed 24/09/2018
Recommended
Excellent, professional, on time
Customer Service
Quality
Value
Really nice engineer. Turned up on time, called prior to appointment. Explained everything and helped to get best from boiler. Checked all. Efficiently done. Would definitely use again and recommend without hesitation. Thank you.
Sarah, Cumbria Posted on 25/09/2018 , work completed 25/09/2018
Recommended
Prompt & professional
Customer Service
Quality
Value
Came on time, explained everything, good communication, left the area as he found it, nice friendly lad!
Josephine, Cumbria Posted on 05/09/2018 , work completed 05/09/2018
Recommended
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029 2267 0040
Mon–Fri: 9:00–17:00
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.