My review
Efficient, clean and plain English explanation.
Which? Trusted Traders Consumer
Posted on 21/09/2018
, work completed 21/09/2018
Recommended
On time - good service
Quality service. Explained what he was doing throughout.
Rob, Cumbria
Posted on 19/12/2018
, work completed 19/12/2018
Recommended
Thorough job done to service boiler
Annual boiler service carried out efficiently and good advice given on ensuring greenery growing around LPG tank is trimmed back for safety.
2011-06-18 15:26:03.133
Posted on 28/11/2018
, work completed 28/11/2018
Recommended
Fault.
Patrick arrived when he said he would and was able to identify and rectify the issues with my boiler.
Kerry, Cumbria
Posted on 30/10/2018
, work completed 30/10/2018
Recommended
Prompt.
Work done. Service carried out promptly. Helpful and Polite.
John, Cumbria
Posted on 21/11/2018
, work completed 21/11/2018
Recommended
Very helpful
Install gas fire. Everything went well. Very helpful.
Anne, Cumbria
Posted on 18/12/2018
, work completed 18/12/2018
Recommended
Prompt & professional
Came on time, explained everything, good communication, left the area as he found it, nice friendly lad!
Josephine, Cumbria
Posted on 05/09/2018
, work completed 05/09/2018
Recommended
My review
David, Cumbria
Posted on 06/09/2018
, work completed 06/09/2018
Recommended
Service.
Excellent, timely service, no complaints.
Paul, Cumbria
Posted on 05/09/2018
, work completed 05/09/2018
Recommended
Annual Service
Another quick and efficient service. This company fitted our boiler in 2012 and have serviced ever since as they are so friendly and competent.
Customer in Cumbria
Posted on 21/02/2019
, work completed 20/02/2019
Recommended
Efficient and professional
New boiler and central heating system installed. From initial estimate and planning to the work being carried out the staff were friendly,helpful and professional. Everything was explained to me and what I was quoted was exactly what I paid. The standard of work was excellent and the lads left the house tidy when they were done.
Customer in Cumbria
Posted on 07/03/2019
, work completed 07/03/2019
Recommended
My review
John, Cumbria
Posted on 21/02/2019
, work completed 21/02/2019
Recommended
Job well done
Everything as agreed job well done.
Wilf, Cumbria
Posted on 01/02/2019
, work completed 01/02/2019
Recommended
Service.
Very good, service great, polite and helpful.
Neal, Cumbria
Posted on 22/01/2019
, work completed 22/01/2019
Recommended
Professional
Very pleasant, clean, worked extremely hard in the 2 days. Job well done.
Tommy, Cumbria
Posted on 28/02/2019
, work completed 28/02/2019
Recommended
Blue Flame very good.
New boiler fitted. From getting the estimate to the job finished was very good and professional. Every person involved was extremely helpful and polite would recommend to anyone. Thanks to Blue Flame.
Customer in Cumbria
Posted on 16/04/2019
, work completed 11/04/2019
Recommended
Fitting new gas boiler
New Combi boiler fitted today, on the day promised also on budget. Pleasant and efficient tradesmen started on time, completed the job in one day and cleaned up working area. Cannot comment on aftercare yet but communication so far has been good. Nothing went wrong on the day. Very pleased overall.
Customer in Cumbria
Posted on 06/08/2019
, work completed 06/08/2019
Recommended
The Most Professional and Friendly Service
This review is for the removal of a Back Boiler and installation of a Combi boiler system. Survey: Very professional, Jon explained every step of the process and added advice to enable us to make a decision for the most economical and efficient system. His communication was a mixture of technical and simple explanation offering a complete understanding to guide us. Installation: This took the best part of three days, the engineers were Lee and Callum who turned up promptly each day and cleaned up thoroughly before leaving. I was impressed when a roll of tacky backed plastic was used to safely protect the stair and landing carpet. These two engineers were polite and informative though out the job, nothing was too much trouble and at no stage did I hear bad language being used. In the very final stages of the job access to upstairs was required, the carpet protector had been removed at this stage, each time Callum entered the house he removed his boots in the hall. I would have been proud to have employed these two lads myself. A great job from start to finish and I would have no hesitation in recommending Blue Flame to any potential customer. Competitively priced and well executed from start to finish.
Customer in Cumbria
Posted on 12/08/2019
, work completed 09/08/2019
Recommended
New Boiler fitted and power washed the system
They did everything they said they would do and more. The initial contact; Jon, was friendly, knowledgeable and full of good advice. they were fast and reliable. On the days of the job the the two lads were punctual friendly and very helpful. They cleaned up after themselves and did what I considered an excellent and conscientious job. Will have no hesitation in using this company again and recommending them.
Customer in Cumbria
Posted on 10/10/2019
, work completed 10/10/2019
Recommended
Excellent Service
Contacted Blue Flame for a quote to replace our boiler, an engineer came out the same day, fully talking me through the work needed, answering all my questions and concerns. Quote emailed to me very quickly. Date set for work to commence, with confirmation emails sent prior. Engineers arrived as arranged on time. I was very impressed with the two engineers that carried out the work, obviously conscientious. Our home was left clean and tidy. From start to finish Blue Flame's communication and customer service was superb, I can't fault it. We will certainly be using Blue Flame again for servicing etc.
Customer in Cumbria
Posted on 15/05/2020
, work completed 12/05/2020
Recommended
Combi Boiler First Service
Excellent and professional job attending to the first service on the gas boiler. Patrick the technician arrived on time, he was very knowledgeable and carried out the work to my entire satisfaction.
Customer in Cumbria
Posted on 21/07/2020
, work completed 21/07/2020
Recommended
Heating System Change
Got Blue Flame in to change my 20 year old back boiler system into a modern solution. The scope involved taking the redundant fire out, finding a location for the new Worcester and running new pipes including installation of new valves and one new radiator. Fantastic job everything works as it should - had recently renovated my home to a and this was taken into account by the team who left workface spotless. 10/10
Customer in Cumbria
Posted on 19/01/2021
, work completed 14/01/2021
Recommended
New Boiler and radiator installed
From start to finish the staff were very helpful, friendly and professional. We even got a lovely bunch of flowers on completion of the job. We contacted the company once with a problem and had instant attention. Great to have such a professional company local.
Customer in Cumbria
Posted on 03/02/2021
, work completed 12/11/2020
Recommended
Trustworthy firm highly recommended
I honestly can’t recommend Blue Flame highly enough - over the past eight years they have fitted a gas boiler for us and carried out our annual service on our gas boiler and gas fire. Their workers are pleasant and knowledgeable and clean up after themselves when the work is finished, also wearing plastic overshoes and this year a mask. I am paranoid about gas safety and they are the only firm I would trust to do any gas work for us. When repairs have been needed they have been carried out promptly and a full explanation given for the need for the work to be done and what parts are needed. Well done Blue Flame.
Customer in Cumbria
Posted on 22/12/2020
, work completed 20/12/2008
Recommended
Great emergency response
We have used Blue Flame for many years and always had good service. This week we had to call them out after an emergency leak - they were there within a couple of hours and quickly identified and fixed the problem. Their prompt and efficient service saved us a lot of hassle and expense - thank you so much!
Customer in Cumbria
Posted on 01/04/2022
, work completed 31/03/2022
Recommended