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Blue Flame Services Limited

4.9

564 Reviews

Opening Hours
Today -
  • Monday 08:30–16:30
  • Tuesday 08:30–16:30
  • Wednesday 08:30–16:30
  • Thursday 08:30–16:30
  • Friday 08:30–16:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Blue Flame Service Ltd is a local firm based in Maryport, Cumbria, originally set up by David Harrison in 2003. Over the past 15 years we have developed and grown into one of Cumbria ’s leading utility contractors providing first class plumbing, heating, electrical and renewable services.

Our fleet of 5 fully fitted vehicles support all the services we provide covering the whole of Cumbria, Millom to Carlisle, Whitehaven to Penrith.

We cover all aspects of Plumbing and Heating, Blue Flame Services are now able to offer boiler finance and Bathroom finance options throughout Cumbria.

Blue Flame can now offer easy payment solutions with 0% APR on all boiler, bathroom and electrical installations.

We can now protect your Home with a range of Boiler Care packages starting from £0.37 a day, all packages include an annual boiler service, unlimited call outs and up to £1,000 inc vat for repair works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating

  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom tiling
    • Electric Showers
    • Wet rooms

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance

  • Heating contractors

    • Immersion Heaters
    • Central heating systems (installation and servicing)
    • Oil fired heating equipment

  • Gas installers

    • Gas Fires

  • Caravans repair and servicing

  • More Services

    • woodburning stoves
    • solar pv
    • solar thermal

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
564 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Recommended

Recommended

by 100% of customers
Sort by
Professional
Customer Service
Quality
Value
Daniel was very professional, tidied up after himself. No problem was to much. Would recommend him.
Angela, Cumbria Posted on 12/12/2018 , work completed 12/12/2018
Recommended
Pleasant service
Customer Service
Quality
Value
Prompt, on time, pleasant service. Cheers.
Nick, Cumbria Posted on 21/01/2019 , work completed 21/01/2019
Recommended
Very pleasant
Customer Service
Quality
Value
On time. Work carried out efficiently. Good communication skills. Very pleasant friendly manner.
Joan, Cumbria Posted on 17/01/2019 , work completed 17/01/2019
Recommended
Prompt and professional (very!)
Customer Service
Quality
Value
Very prompt & efficient & very quick.
Jean, Cumbria Posted on 14/01/2019 , work completed 14/01/2019
Recommended
Thank you
Customer Service
Quality
Value
Nice clean job will have back next year. All the best wishes to all the staff. Big thank you.
Tommy, Cumbria Posted on 11/01/2019 , work completed 11/01/2019
Recommended
Repair
Customer Service
Quality
Value
Very quick and polite.
Ann, Cumbria Posted on 23/01/2019 , work completed 23/01/2019
Recommended
Prompt, professional & polite
Customer Service
Quality
Value
Very good work ethic, professional & courteous. Took time to explain things when needed. Arrived promptly - cleaned up & put everything in order before leaving. Very pleasant workman - would recommend.
Cindy, Cumbria Posted on 10/01/2019 , work completed 10/01/2019
Recommended
Good service from start to finish
Customer Service
Quality
Value
Replaced boiler and radiators and fitted 2 additional radiators. From start to finish the service was excellent. The price was competitive and the installation team arrived promptly and completed the work professionally to a high standard.
John, Cumbria Posted on 19/02/2019 , work completed 19/02/2019
Recommended
Prompt and professional.
Customer Service
Quality
Value
Professional and friendly staff, on time and did a good job leaving everything clean and tidy.
G, Cumbria Posted on 04/04/2019 , work completed 04/04/2019
Recommended
The trader replied (on 25/10/2019)
Hello there, Thank you for taking the time out of your day to leave a positive review - I am happy to see we did a good job in your property and all staff involved were polite at all times. If you have any future issues please do not hesitate to contact our offices, kind regards Graeme
My review
Customer Service
Quality
Value
Very friendly and informative.
Patrick, Cumbria Posted on 25/02/2019 , work completed 25/02/2019
Recommended
The trader replied (on 25/10/2019)
Hello Patrick Thank you for taking the time out of your day to leave a positive review - I am happy to see our staff were informative throughout the works and friendly at all times, its never nice to have people working in your home and we always strive to deliver a expert service. Your kind words have been passed onto the service and repair team. Kind regards Graeme
My review
Customer Service
Quality
Value
Very good service.
Pauline, Cumbria Posted on 11/01/2018 , work completed 11/01/2018
Recommended
Repair
Customer Service
Quality
Value
Very pleased with work carried out.
Anne, Cumbria Posted on 03/01/2019 , work completed 03/01/2019
Recommended
Job done on time on budget
Customer Service
Quality
Value
The engineers carried out an annual service. They arrived as agreed got on with the job which was swiftly done and appropriate feedback was given. Polite and pleasant young men. Very happy with the service.
Customer in Cumbria Posted on 22/07/2019 , work completed 12/07/2019
Recommended
The trader replied (on 25/10/2019)
Hello there, Thank you for taking the time out of your day to leave a positive review, I have passed your kind words on to the servicing team. Kind regards Graeme
Good work
Customer Service
Quality
Value
Service was absolutely A1. Everything went fine. They were here for Tuesday and half of Wednesday and I could not fault them, they got straight on with it. They were so polite. The supervisor came and checked and confirmed the yearly service so no worries there. I would recommend them to anyone. The service was perfect.
June, Cumbria Posted on 08/05/2019 , work completed 08/05/2019
Recommended
The trader replied (on 04/06/2019)
Hello June, I am happy to see such positive feedback from the service you received, I have passed your kind words on to the engineers that were at your property. I hope you choose to use Blue Flame Services again for all your future plumbing, heating and electrical works.
Excellent service from start to finish
Customer Service
Quality
Value
Having been let down by various local tradesmen we gave Blue Flame a ring. The engineer arrived at exactly the time quoted and carried out the work with efficiency and with extreme care. Never have we had such a thorough or pleasant experience with a gas engineer! A fantastic service from Blue Flame and would not hesitate to use them again
Wendy, Cumbria Posted on 14/06/2019 , work completed 11/06/2019
Recommended
The trader replied (on 25/10/2019)
Hello there Wendy, Thank you for taking the time out of your day to leave a positive review - I am sorry to see other tradesmen let you down, I can assure you that we will always answer/return your call and deliver you the best service we can. Any issues please do not hesitate to contact ourselves Kind regards Graeme
Emergency callout to repair a leak
Customer Service
Quality
Value
Noticed the dreaded damp ceiling in an area above the crawl way. Contacted Blue Flame last 9.00 am and was given an appointment time of between 2:00 and 4:00pm. The plumber was finished within the hour, had fixed the pipe, hoovered up the standing water laying on the ceiling plasterboards, and has wrung out the sodden insulation material for faster drying. All done within the minimum one hour call-out charge! Top marks lads!
Customer in Cumbria Posted on 15/10/2019 , work completed 14/10/2019
Recommended
The trader replied (on 25/10/2019)
Hello there, Thank you for taking the time to leave such a brilliant review - I am happy to see we were able to attend the same day and have the problem resolved within the hour. I have passed your kind words on to the breakdown team. Kind regards Graeme
Excellent company
Customer Service
Quality
Value
From start to finish Blue Flame were efficient and friendly keeping us informed every step. The man who quoted and assessed the job was very informed and the young lads who did the work carried it out in a friendly manner keeping everything tidy as they went working very hard all day. Carpets were all covered and all rubbish removed. At the end of the works my mum was even given a beautiful bunch of flowers to thank her for her custom a lovely personal touch. Fantastic local firm.
Customer in Cumbria Posted on 12/09/2019 , work completed 10/09/2019
Recommended
The trader replied (on 25/10/2019)
Hello there, Thank you for taking the time to leave such a nice positive review about the service we have provided. I understand that when you have tradesman in your home it can be a stressful time, I am glad all the mess was kept to a minimal and your mother enjoyed her flowers. Kind regards Graeme
Reliable, experienced and friendly
Customer Service
Quality
Value
Our heating system was installed by Blue Flame a couple of years ago and now they service it for us. They come when they say, are tidy, friendly, knowledgeable and do an excellent job.
Elsa in Cumbria Posted on 28/09/2019 , work completed 13/09/2019
Recommended
The trader replied (on 25/10/2019)
Hello Elsa, its brilliant to see that you still use our services every year for your boiler service after we carried out the installation. We are always on hand if needed so please do not hesitate to contact us for any issues you may have. Thank you for leaving a positive review Kind regards Graeme
Service and repair to central heating boiler
Customer Service
Quality
Value
The engineer was pleasant, polite, efficient and conscientious. Everything was explained to me and I was very satisfied with the work carried out. This was the second time I'd used Blue Flame and would readily recommend them. I've taken up the offer of a service programme which is very competitively priced... such is my confidence in this company.
Rosalie Sephton Posted on 17/09/2019 , work completed 17/09/2019
Recommended
The trader replied (on 25/10/2019)
Hello Mrs Sephton, Its a great pleasure to see such nice review from yourself, I remember our initial phone call when your first contacted ourselves and I am happy to see that our excellent service so far has filled you with confidence. Kind regards Graeme
Superb Service, fair and friendly.
Customer Service
Quality
Value
These guys fitted us a WIFI thermostat to manage heating. They noticed and repaired damaged main electric cable to oil boiler. Fitted outdoor security light and replaced worn out ceiling extractor. Prompt service, worked quietly and efficiently . Everything left clean & tidy , rubbish taken away. So pleased this company was recommended to us by family. We feel totally comfortable for the future , and when our old oil fired boiler gives up we have these lads to rely on to come to our rescue. We are both over 70 and we are delighted with the service provided.
Customer in Cumbria Posted on 21/11/2019 , work completed 20/11/2019
Recommended
The trader replied (on 28/11/2019)
Hello there, thank you for taking the time to leave such a nice positive review on the service that we have provided - I am happy to see that you would recommend our services to your friends and family - if you ever need any plumbing, heating or electrical works carried out please do not hesitate to contact our offices. Kind regards Graeme
Installation of new boiler
Customer Service
Quality
Value
Installation of a new combi boiler to replace an old back boiler completed in 2 days. Lads worked hard, completed installation as per quote, which was considerably cheaper then the one received from British Gas and with Blue Flame you get a longer warranty. Additionally, due to delays caused by a certain virus, original quote obtained about 4 months ago for the work was honoured.
Customer in Cumbria Posted on 23/07/2020 , work completed 21/07/2020
Recommended
The trader replied (on 17/08/2020)
Good morning, Thank you for taking the time out of your day to leave such a superb review on the service we have provided, not only am I happy to see that our engineers completed the works to a standard you are happy with but that we were also the cheaper option with an extended warranty. Everyone was badly affected by COVID and we have tried our best to honour all our quotations. I hope you choose to use Blue Flame Services in the future for all plumbing, heating or electrical works. Kind regards Graeme
New boiler
Customer Service
Quality
Value
New boiler fitted. Excellent service - very clean and tidy. On budget. Work done within schedule time. Very pleased.
Customer in Cumbria Posted on 17/12/2020 , work completed 16/12/2020
Recommended
The trader replied (on 18/12/2020)
Good evening, Firstly let me so thank you for taking the time to leave such a nice positive review on the service we have provided. Your kind words have been passed on to the engineers involved. We appreciate that a new boiler isn't your usual purchase and i hope that we were able to guide you through this experience with ease. if you ever have any future plumbing, heating or electrical issues please do not hesitate to contact our office on 01900 816672. Kind regards, Graeme
Expansion Tank to be fitted
Customer Service
Quality
Value
Due to a fluctuating pressure of the new boiler and having 9 radiators throughout the house and extension it was required to fit an expansion tank in the garage by Paul one of the Blue Flame Engineers, such a nice polite and cheerful young lad, an absolute joy to speak to and so professional at his job. Anyhow this has certainly fixed the problem and its all working a treat so thank you very much, and appreciate everything Blue Flame have provided, a great service.
Customer in Cumbria Posted on 18/12/2020 , work completed 17/12/2020
Recommended
The trader replied (on 22/12/2020)
Hello there - Thank you for taking the time to leave such a nice positive review, I have passed your kind words on to Paul and his line manager. We are delighted to see we have rectified your plumbing issues in time for Christmas. Please keep us in mind if you ever have any future plumbing, heating or electrical issues. Kind regards, Graeme
Hot water cylinder replaced
Customer Service
Quality
Value
The work was carried out to a very high standard. I’m delighted with the results. Clean and tidy and excellent value for money👍
Customer in Cumbria Posted on 11/11/2020 , work completed 10/11/2020
Recommended
The trader replied (on 16/12/2020)
Fantastic to read we are excellent value for money on such a large job, I hope you keep us in mind for all future plumbing, heating and electrical. All the best, Graeme
Boiler service/ repair
Customer Service
Quality
Value
Engineer arrived bang on time, kept us informed all the way through the repair. Excellent service from Blue Flame.
Brian in Cumbria Posted on 23/10/2020 , work completed 22/10/2020
Recommended
The trader replied (on 16/12/2020)
Brilliant to see our engineer arrived at the time agreed on the phone, boiler repairs can sometimes be tricky and to see we got you up and running within the allotted time is fantastic. I hope you keep us in mind for all future works. Kind regards, Graeme
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029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.