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Blue Flame Services Limited

4.9

561 Reviews

Opening Hours
Today - 08:30–16:30
  • Monday 08:30–16:30
  • Tuesday 08:30–16:30
  • Wednesday 08:30–16:30
  • Thursday 08:30–16:30
  • Friday 08:30–16:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

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About

Blue Flame Service Ltd is a local firm based in Maryport, Cumbria, originally set up by David Harrison in 2003. Over the past 15 years we have developed and grown into one of Cumbria ’s leading utility contractors providing first class plumbing, heating, electrical and renewable services.

Our fleet of 5 fully fitted vehicles support all the services we provide covering the whole of Cumbria, Millom to Carlisle, Whitehaven to Penrith.

We cover all aspects of Plumbing and Heating, Blue Flame Services are now able to offer boiler finance and Bathroom finance options throughout Cumbria.

Blue Flame can now offer easy payment solutions with 0% APR on all boiler, bathroom and electrical installations.

We can now protect your Home with a range of Boiler Care packages starting from £0.37 a day, all packages include an annual boiler service, unlimited call outs and up to £1,000 inc vat for repair works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating

  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom tiling
    • Electric Showers
    • Wet rooms

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance

  • Heating contractors

    • Immersion Heaters
    • Central heating systems (installation and servicing)
    • Oil fired heating equipment

  • Gas installers

    • Gas Fires

  • Caravans repair and servicing

  • More Services

    • woodburning stoves
    • solar pv
    • solar thermal

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
561 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Recommended

Recommended

by 100% of customers
Sort by
My review
Customer Service
Quality
Value
They were the most professional plumbers.
Monjur, Cumbria Posted on 20/08/2018 , work completed 20/08/2018
Recommended
The trader replied (on 18/09/2018)
Thank you Mr Monjur for your kind words, we strive to deliver a prompt and professional service and I am happy to see we have met your expectations. We hope you use Blue Flame Services for all your future plumbing, heating and electrical needs.
Great service. Pleasant manner.
Customer Service
Quality
Value
Very pleasant and helpful. Tidy and prompt. Always the same, this lad was very well mannered, credit to your team.
Alyson, Cumbria Posted on 17/08/2018 , work completed 17/08/2018
Recommended
The trader replied (on 18/09/2018)
Thank you Alyson for the kind words, I have passed on your kind words to the engineer involved. This kind of feedback really drives our workforce. We hope you choose to use Blue Flame Services for all future plumbing, heating and electrical needs
Boiler service
Customer Service
Quality
Value
Excellent service, Patrick went above and beyond what was required. He taught me how to use my remote for lighting my gas fire. Excellent, efficient service.
Helen, Cumbria Posted on 17/08/2018 , work completed 17/08/2018
Recommended
The trader replied (on 30/08/2018)
Good day Helen, I am glad to see our engineer Patrick went above and beyond and helped explain how to use your control system for the fire. I really hope you use Blue Flame Services for all your future plumbing, heating and electrical needs.
Very good.
Customer Service
Quality
Value
Very good job done. Thanks.
George, Cumbria Posted on 16/08/2018 , work completed 16/08/2018
Recommended
The trader replied (on 30/08/2018)
Thank you George for the kind and supportive words. I really hope you use Blue Flame Services for all your future plumbing, heating and electrical needs.
Prompt, polite, excellent job
Customer Service
Quality
Value
Patrick attended twice, to assess the job and order the part, and then returned to fit it. All my dealings with Blue Flame from the telephone service (I like that I can pay the bill over the phone) to the plumbers who attend, means that we get excellent, professional service. We have been using their company for 17 years, I would highly recommend them, especially Patrick who is so polite and helpful.
Alison, Cumbria Posted on 16/08/2018 , work completed 16/08/2018
Recommended
The trader replied (on 30/08/2018)
Good day Alison, I am glad to see you have been a loyal customer for 17 years it really does bring a smile to our faces as it means we must be doing an excellent job. I am glad to see you were happy with the service Patrick provided and I will pass on your kind words. I really hope you use Blue Flame Services for all your future plumbing, heating and electrical needs.
New boiler installation
Customer Service
Quality
Value
Your team worked well removing an old boiler system then installing a combi boiler. They arrived on time, worked efficiently and tidied up after themselves all within the agreed timescale.
tislynda Posted on 15/08/2018 , work completed 15/08/2018
Recommended
The trader replied (on 30/08/2018)
Good day Tislyna, I am glad to see you were happy with the workmanship done in your property, We will always do our best to stick to the agreed timescale as we do understand it can be a stressful time having workmen in your home. I really hope you use Blue Flame Services for all your future plumbing, heating and electrical needs.
WETROOM CONVERSION
Customer Service
Quality
Value
Many thanks to the lads at BlueFlame for converting our bathroom to a wetroom. They did a very professional job, and left the job tidy at the end of each day. I would have no hesitation in recommmending BlueFlame to others; we have used them for several smaller jobs previously. The invoices arrived very promptly after completion and were in line with the estimates, despite the job overrunning slightly.
Keith Woolley Posted on 15/08/2018 , work completed 15/08/2018
Recommended
The trader replied (on 30/08/2018)
Thank you for the lovely words Mr Woolley, I know the bathroom installation was a long process from design to initial completion and I hope we met all your expectations through the whole phase. We really do hope you use Blue Flame Services for all your future plumbing, heating and electrical needs.
Thorough and professional
Customer Service
Quality
Value
It took a few days to get the part for our boiler but once available, prompt, professional and thorough. Patrick very good to do the repairs.
Paul, Cumbria Posted on 15/08/2018 , work completed 15/08/2018
Recommended
The trader replied (on 30/08/2018)
I am glad to see you found our service to a high standard and I shall pass the kind words on to Patrick the engineer who attended. I really hope you use Blue Flame Services for all your future plumbing, heating and electrical needs.
Polite & efficient
Customer Service
Quality
Value
Boiler service. Very polite and efficient.
Jayne, Cumbria Posted on 15/08/2018 , work completed 15/08/2018
Recommended
The trader replied (on 30/08/2018)
Hello Jayne, Thank you for the kids words on the service you received. We appreciate all feedback and I hope you use Blue Flame Services for all your future plumbing, heating and electrical needs
Friendly and efficient service
Customer Service
Quality
Value
We have used Blue Flame for our gas appliance work for several years. Their engineers are punctual, efficient and very friendly. Work such as annual service visits is carried out very well, with everything left clean and tidy afterwards. Very happy to recommend this company.
Robert Stubbs 99 Posted on 14/08/2018 , work completed 14/08/2018
Recommended
The trader replied (on 30/08/2018)
Good day Mr Stubbs, I am glad to see you have been using our services for such a long time, it really does drive our workforce knowing that the service they are providing is first class, We look forward to seeing you again soon.
Excellent service
Customer Service
Quality
Value
Serviced my Mother in Laws Gas Boiler. The engineer involved was very experienced and arrived in a well kitted out service van. The work he carried out was to a high standard and well will use this company again.
Kenneth, Cumbria Posted on 14/08/2018 , work completed 14/08/2018
Recommended
The trader replied (on 30/08/2018)
Hello Kenneth, I am glad to see you found our service to a high standard and that you will be using us again, we look forward to seeing you all again next your for your annual service
Prompt and professional
Customer Service
Quality
Value
Young man came on time, worked efficiently, did all the safety checks and left the house in a clean condition. Very pleased
Melvyn, Cumbria Posted on 13/08/2018 , work completed 13/08/2018
Recommended
The trader replied (on 30/08/2018)
Hello Melvyn, I am glad to see you found Daniels work to a high standard and he met all your expectations, I will pass these kind words on to him. I really hope you use Blue Flame Services for all your future plumbing, heating and electrical needs.
My review
Customer Service
Quality
Value
I have no problem with work completed and done well.
Alan, Cumbria Posted on 09/08/2018 , work completed 09/08/2018
Recommended
The trader replied (on 30/08/2018)
Good day Alan, I am glad to see you have no issues with the work completed at your property, if you ever did I hope you would contact us straight away and allow the issues to be rectified. We strive to deliver a first class service from the initial call to completion of the works. I really hope you use Blue Flame Services for all your future plumbing, heating and electrical needs.
Efficient service
Customer Service
Quality
Value
Very efficient service. Polite and helpful engineer.
Thomas, Cumbria Posted on 02/08/2018 , work completed 02/08/2018
Recommended
The trader replied (on 30/08/2018)
Good day Thomas, I am glad to see you found our service efficient and our engineers polite and helpful, we strive to deliver a first class service and these kind words really do help motivate our staff. I really hope you use Blue Flame Services for all your future plumbing, heating and electrical needs.
Prompt, polite and professional
Customer Service
Quality
Value
Patrick was pleasant and efficient. He was punctual and serviced the boiler within the hour. He recommended that we get a carbon monoxide detector.
Judith, Cumbria Posted on 01/08/2018 , work completed 01/08/2018
Recommended
The trader replied (on 15/08/2018)
Hello Judith, thank you for taking the time to leave such a nice positive review we are happy to see you found Patricks service of a good standard. We are also happy to see he has passed on some safety advice we are hoping to be able to offer some free Carbon monoxide alarms next year when you get your boiler serviced. We hope you use Blue Flame Services for all Plumbing, Heating and electrical services.
Friendly and knowledgeable
Customer Service
Quality
Value
I would have no hesitation in recommending this trader. Trustworthy and competent.
S, Cumbria Posted on 26/07/2018 , work completed 26/07/2018
Recommended
The trader replied (on 15/08/2018)
Thank you for taking the time out of your day to leave such a nice positive review we are happy to see you would recommend us. We hope you use Blue Flame Services for all Plumbing, Heating and electrical services.
Very good job
Customer Service
Quality
Value
Very clean & tidy work. Would have no reservation in recommending Blue Flame to friends.
Leslie, Cumbria Posted on 23/07/2018 , work completed 23/07/2018
Recommended
The trader replied (on 01/08/2018)
Hello Leslie, I am glad to see you were happy with the work done and you would recommend ourselves to friends and family. We strive to deliver a first class service and I hope you would choose Blue Flame Services for all your future plumbing, heating and electrical needs.
Prompt & professional.
Customer Service
Quality
Value
Good job finished off well. Always tidy.
Isobel, Cumbria Posted on 23/07/2018 , work completed 23/07/2018
Recommended
The trader replied (on 15/08/2018)
Thank you Isobel for taking the time to leave a review on the service you have received from ourselves, we are happy to see you found our work of a good standard. We hope you use Blue Flame Services for all Plumbing, Heating and electrical services.
Brilliant job, very professional.
Customer Service
Quality
Value
We found the young men Das and Ross worked so hard and made sure everything was professionally finished and they were both well mannered and polite at all times.
Jean, Cumbria Posted on 05/07/2018 , work completed 05/07/2018
Recommended
The trader replied (on 12/07/2018)
Hello Jean, thank you for taking the time to leave such a nice positive feedback. We love reading all our reviews and always pass them on to the engineers, I am happy to see our engineers made such a lasting impression. I hope you will use Blue Flame Services for all your future plumbing, heating and electrical needs.
Hard working, good job and tidy.
Customer Service
Quality
Value
The workmen arrived on time as promised and set straight to work. They did a great job and adapted to issues they encountered. They were tidy and polite. Happily recommend.
David, Cumbria Posted on 02/07/2018 , work completed 02/07/2018
Recommended
The trader replied (on 01/08/2018)
Good day David, Its lovely to read such kind words and to see we lived up to your expectations, we always do our best to deliver a first class service. We hope you choose to use Blue Flame Services for all your future plumbing, heating and electrical needs.
Very helpful
Customer Service
Quality
Value
Gas not emerging from hob and I had concerns about supply unit. Had not realised the safety cut out feature. Staff were helpful, good humoured and checked out whole system to confirm it was safe. Also recommended Avantigas.
Angela, Cumbria Posted on 29/06/2018 , work completed 29/06/2018
Recommended
The trader replied (on 01/08/2018)
Hello Angela, I am glad to see you found our staff helpful and good humoured, we strive in trying to deliver a first class service and we do our best to put customers at ease when workmen are in there home as we understand it can be a stressful time. I hope you choose to use Blue Flame Services for all your future plumbing and electrical needs.
An excellent job from start to finish
Customer Service
Quality
Value
The team at Blue Flame were prompt, professional, knowledgeable, courteous and delivered exactly what was promised. The slight mark down on quality is for the quality of the Worcester Bosch - not quality of work done.
Colin, Cumbria Posted on 25/06/2018 , work completed 25/06/2018
Recommended
The trader replied (on 01/08/2018)
Hello Colin, I am glad we lived up to our promise and you were happy with the work we did for yourself. I hope you use Blue Flame Services for all your future plumbing, heating and electrical needs.
Excellent job, completed on time.
Customer Service
Quality
Value
Blue Flame renewed the entire heating system in our old house with a large Worcester combi - re-piping the entire system and re-locating the boiler. This was not an easy job, due to the structure and arrangement of the 200 year-old house, but the engineers managed to find ways around piping problems that minimised disturbance to floors and walls. They replaced boards and pipe boxes and cemented holes left behind from the old system. Some mess was inevitable, but the team cleaned up best they could and removed all of the old hardware. They were polite and considerate and happy to discuss the job with us. The job was surveyed expertly, and we had advice and support from the outset. No question was too much trouble, and the engineer was patient and easy to talk to. We chose Blue Flame because of the excellent service we had from them on the old boiler.
Elizabeth Posted on 14/06/2018 , work completed 14/06/2018
Recommended
The trader replied (on 19/06/2018)
Hello Elizabeth thank you for the lovely review I am glad you are happy with the service we provided. We always help and guide customers through the whole process from the initial phone call to completion of the works. We are always a phone call away if you ever have any questions regarding plumbing, heating or electrical services.
Great job.
Customer Service
Quality
Value
Arrived on time and quickly started work - All completed thank you.
Brenda, Cumbria Posted on 13/06/2018 , work completed 13/06/2018
Recommended
The trader replied (on 21/06/2018)
Hello Brenda, thank you so much for taking the time to leave a positive review for ourselves we really do value all feedback we receive. I hope you choose Blue Flame Services for all your future plumbing and electrical works.
Brilliant
Customer Service
Quality
Value
Very professional.
Amy, Cumbria Posted on 06/06/2018 , work completed 06/06/2018
Recommended
The trader replied (on 21/06/2018)
Hello Amy thank you for taking the time to leave a positive review I hope you choose you use Blue Flame Services again for all your future plumbing and electrical works.
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Standard network rate.