Blue Flame Services Limited

Attended a leak we had following a washing-machine installation. Very prompt to help us out and carried out the work quickly and efficiently. We were pleasantly surprised when we received the bill and feel we got excellent service and value for money for what we paid. We would not hesitate to recommend this company and would certainly use them again should the need arise.

We had this fantastic team in to replace an old oil central heating system with a gas combi boiler in July 2021. The team arrived on time and did a fantastic job, leaving the house as they found it and were really good about being careful not to let the house cat out. As a bonus, the shower is now worth any 5-star hotel as it's hot and powerful... We will get them back in for the next phase of work Blue Flame are well priced and the service is second to none.

Service completed with a smile - the service itself and the manner in which it was undertaken was brilliant. Many thanks

I have used Blueflame for servicing my boiler for several years, having been recommended by a friend. The engineer Paul arrived on time, was very pleasant, and completed the work efficiently with no disruption.

Really pleased with the engineers that came to install a new boiler, they arrived on time and worked tirelessly throughout the day and tided up after themselves each day and left the place clean after completion of the job taking all the old boiler etc. with them would recommend this company to anyone requiring this time of work.

The customer service I have received from Blue Flame has been exemplary. From the ease of arranging an initial quotation visit to today's new boiler and pipework installation, the entire process has been of the highest professional calibre, efficient and timely. Both engineers were conscientious in their approach, extremely hard working, detailed, friendly, and their customer care was beyond reproach. I am delighted with my new boiler and have the satisfaction and peace of mind in the knowledge of a job well done. I have no hesitation in recommending Blue Flame. Top notch local company, reliable and trustworthy. Thank you.

Just had a new boiler fitted today and relocated. I can't praise the lads enough, they were friendly and very very tidy. Thanks to Wayne who even took the time to source the same bricks to ensure the outside work was finished to fit with the rest of the property. Would recommend this company 100%

From start to finish an efficient service was given. The engineers were hard working and extremely tidy. Explanations were given on new equipment. I would certainly recommend Blue Flame and will use again in the future.

No problems at all, we’re more than happy to help and get us in ASAP due to having no hot water or heating. Work done in 2 days- new boiler fitted and new pipe laid.

Once again the service provided by Blue Flame was excellent. The service was carried out on time and to the estimate provided and the engineer that carried out the work was extremely professional and extremely friendly. I will be back in touch with Blue Flame in 12 months time. Many thanks.

I contacted Blue Flame to provide a quote to replace an existing bathroom with a shower room. I provided the fittings and tiles. Jon offered invaluable advice on the layout and finish of the room. I then accepted the quote, and work began on 02.03.2021. Darren and Corbie worked exceptionally hard to overcome the challenges faced with refurbishing a Victorian room. The finished result is a testament to Darren's skill as a tiler, plumber, and joiner. I am delighted with my new shower room, and cannot praise highly enough the service I have received. Thank you.

The young plumber who serviced our electric boiler and heating system hadn't worked on many electric systems, but he serviced ours without any problems and explained how it all worked and what exactly had needed doing. He was a very efficent tidy worker, he also observed the coronavirus safety precautions without being asked and even washed the cup I gave him tea in, in the bathroom sink before handing it back to me! What made this guy stand out was his knowledge, friendliness and skill at his job. I am only sorry I did not get his name as I want him back the next time I need work doing.

From start to finish the Blue Flame team of Lee and Kai were very professional and polite. The work carried out was to a very high standard. They were hard-working, respectful of people in the house and were clean and tidy in their work. We would highly recommend Blue Flame.

From the initial quotation to the installation of the appliance Blue Flames engineers and the whole team have provided excellent service and more important good communication A definite 5 Stars from us

Excellent service, being a retired mechanical and pressure systems engineer I can appreciate the Level of Competence of the Blue Flame Team, the team of three worked together with a plan for the day they never stopped for a break, I was amazed what the achieved in three days, from stripping out completely the Old Boiler system water tanks etc. to fitting and commissioning the new systems, removing all the old equipment and packaging refitting the Carpets hoovering everywhere removing carpet protections where used, the engineers were very informative and didn't mind me watching them at there work. Well done to the Blue Flame Team, I will be definitely recommending them. Thank you

From quotation to fitting Blue Flame were outstanding. During the quotation Dave was very professional and helpful. The fitters Andrew and Corbie did a fantastic job of removing back boiler, fitting the new combi boiler and radiators. They made sure everything was clean and tidy. Would definitely recommend Blue Flame.

Great service carried out by Blue Flame Services. Engineer was prompt, courteous and professional. Would recommend.

Many thanks, speedy response and professional workmanship from Kai and Lee. We had a new boiler fitted with associated works. Floor covers and overshoes as needed, friendly and approachable with any queries. Highly recommend Blue Flame.

I am on a service contract so the scheduling was automatically booked for a time that suited me. The engineer was professional and tidy, while there he freed a stuck valve on a radiator in a spare room at no extra cost.

I called Blue Flame as we had a leak in our central heating system. I feared we may have to have floors ripped up to find it. The man who called to estimate was friendly polite and reassuring. He explained a way to resolve the problem, sent me an estimate the same day and the job was booked in a week after I accepted the estimate. The guys who came to do the work were extremely polite, efficient and tidy, they had the job done in no time and although we now have some pipes running down walls they are hardly noticeable. The problem was fixed, a new radiator fitted in our lounge, system tested and they were away. Our central heating is working perfectly now. This may not be the cheapest firm to use but their work ethic is second to none. I would not hesitate to use them again. All the people I came into contact with were friendly and helpful, there was absolutely no mess when the work was done and they fixed the issues as they said they would - no dramas. Excellent work, thank you very much.

Very pleased with whole progress from initial contact with Blue Flame to completion of installation. All members of staff we had contact with were helpful, friendly & provided a first class professional service. They were able to fit our job in quickly, engineers arrived on date as arranged & on time. Work was finished as agreed and property left clean & tidy, engineers were excellent, explained what had been done & gave full instructions on how to set new boiler controls etc - would definitely recommend this company.

We returned home having been away for a couple of weeks to find our LPG boiler would not start. We called Blue Flame early in the afternoon and they came out the same day and repaired our old boiler, having been able to locate and use spares from an old boiler. They worked until late in the evening to ensure the boiler was working, always with a smile. They returned the next morning to check everything and make a couple of minor adjustments. The engineers were extremely professional and very pleasant to deal with: I would thoroughly recommend them. It is rare to see such excellence and superb customer service. Thank you!

After trying to get a plumber out for 3 weeks with no success (we're in a rural area) I contacted my local Blue Flame office. The call was answered quickly and the job booked in there and then. It took the plumber about a minute to sort out our loo, that had water running into the cistern constantly. It was driving me up the wall - it sounded like an indoor water feature! Really impressed with how quickly this was sorted and he explained what had happened in the cistern to cause this. Fantastic service.

We needed an old boiler replaced and moved to another area in the kitchen. Boiler was installed, ugly messy pipes on the external wall were replaced and moved, which look so much better. Tidy job inside and out, no mess left and completed in a day. Would definitely recommend

External combi oil boiler and, doing a weekly pressure check, found room full of condensation and water on the floor. Removed boiler lid to find a fine spray of hot water hitting the lid and running all over the control panel etc. Dumped some kitchen paper over the spray to contain it / turned the hot water etc to off / mopped up the control panel etc and 'phoned Blue Flame by, then, late afternoon. I expected, at best, an engineer next day to ID and order a spare part. What I got was David, within the hour, and carrying the necessary spare. It's not the most spacious home for the boiler despite being purpose built and not the easiest to work in. Nevertheless the repair and subsequent checking was completed circa 2 hours after the 'phone call which is rather impressive! Very grateful - thank you.