Endorsed by Which?

Blue Flame Services Limited

4.9

564 Reviews

Opening Hours
Today - 08:30–16:30
  • Monday 08:30–16:30
  • Tuesday 08:30–16:30
  • Wednesday 08:30–16:30
  • Thursday 08:30–16:30
  • Friday 08:30–16:30
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Blue Flame Service Ltd is a local firm based in Maryport, Cumbria, originally set up by David Harrison in 2003. Over the past 15 years we have developed and grown into one of Cumbria ’s leading utility contractors providing first class plumbing, heating, electrical and renewable services.

Our fleet of 5 fully fitted vehicles support all the services we provide covering the whole of Cumbria, Millom to Carlisle, Whitehaven to Penrith.

We cover all aspects of Plumbing and Heating, Blue Flame Services are now able to offer boiler finance and Bathroom finance options throughout Cumbria.

Blue Flame can now offer easy payment solutions with 0% APR on all boiler, bathroom and electrical installations.

We can now protect your Home with a range of Boiler Care packages starting from £0.37 a day, all packages include an annual boiler service, unlimited call outs and up to £1,000 inc vat for repair works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom tiling
    • Electric Showers
    • Wet rooms
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Immersion Heaters
    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Gas installers

    • Gas Fires
  • Caravans repair and servicing

  • More Services

    • woodburning stoves
    • solar pv
    • solar thermal

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
564 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Friendly and professional
Customer Service
Quality
Value
Full boiler service - renewed seal that had gone. Arrived in time scale promptly. Explained clearly what the issue was and was able to resolve it as had a seal on the van. Checked price before he fitted it. Fitted a new carbon dioxide alarm for free according to gas week and 'Which'. Checked all radiators as requested for air.
George, Cumbria Posted on 02/10/2018 , work completed 02/10/2018
Excellent service
Customer Service
Quality
Value
Boiler service carried out with minimal fuss & interruption. Engineer was prompt & polite. Definitely recommend to others.
Gary, Cumbria Posted on 09/02/2018 , work completed 09/02/2018
Excellent service
Customer Service
Quality
Value
Serviced my Mother in Laws Gas Boiler. The engineer involved was very experienced and arrived in a well kitted out service van. The work he carried out was to a high standard and well will use this company again.
Kenneth, Cumbria Posted on 14/08/2018 , work completed 14/08/2018
The trader replied (on 30/08/2018)
Hello Kenneth, I am glad to see you found our service to a high standard and that you will be using us again, we look forward to seeing you all again next your for your annual service
My review
Customer Service
Quality
Value
Great job.
John, Cumbria Posted on 27/09/2018 , work completed 27/09/2018
Excellent service
Customer Service
Quality
Value
Polite, courteous, tidy and quick. Very pleased and will use again.
Richard, Cumbria Posted on 24/09/2018 , work completed 24/09/2018
Prompt and professional
Customer Service
Quality
Value
Dealt with all features quickly, cleanly and with very good interpersonal skills.
Edward, Cumbria Posted on 26/09/2018 , work completed 26/09/2018
Very efficient
Customer Service
Quality
Value
Brilliant and fast service from the Blue Flame team. I highly recommend
Which? Trusted Traders Consumer Posted on 25/09/2018 , work completed 25/09/2018
My review
Customer Service
Quality
Value
Called within time frame. Boiler first service. Everything OK.
John David, Cumbria Posted on 20/09/2018 , work completed 20/09/2018
My review
Customer Service
Quality
Value
I have no problem with work completed and done well.
Alan, Cumbria Posted on 09/08/2018 , work completed 09/08/2018
The trader replied (on 30/08/2018)
Good day Alan, I am glad to see you have no issues with the work completed at your property, if you ever did I hope you would contact us straight away and allow the issues to be rectified. We strive to deliver a first class service from the initial call to completion of the works. I really hope you use Blue Flame Services for all your future plumbing, heating and electrical needs.
Very good.
Customer Service
Quality
Value
Very good job done. Thanks.
George, Cumbria Posted on 16/08/2018 , work completed 16/08/2018
The trader replied (on 30/08/2018)
Thank you George for the kind and supportive words. I really hope you use Blue Flame Services for all your future plumbing, heating and electrical needs.
Gas service
Customer Service
Quality
Value
Brilliant service.
Mark, Cumbria Posted on 31/08/2018 , work completed 31/08/2018
The trader replied (on 10/05/2019)
Hi Mark - Thank you for leave a review for the service we provided - I am happy to see you have found our service great, we always strive to deliver the best service to each and every customer. Please bare us in mind for all future plumbing, heating and electrical issues.
My review
Customer Service
Quality
Value
Brilliant.
Pauline, Cumbria Posted on 31/08/2018 , work completed 31/08/2018
The trader replied (on 10/05/2019)
Pauline - Thank you for leaving a review saying we were Brilliant - I am happy that we have managed to leave such a lasting expression, Please bare us in mind for all future plumbing, heating and electrical issues.
Great service. Pleasant manner.
Customer Service
Quality
Value
Very pleasant and helpful. Tidy and prompt. Always the same, this lad was very well mannered, credit to your team.
Alyson, Cumbria Posted on 17/08/2018 , work completed 17/08/2018
The trader replied (on 18/09/2018)
Thank you Alyson for the kind words, I have passed on your kind words to the engineer involved. This kind of feedback really drives our workforce. We hope you choose to use Blue Flame Services for all future plumbing, heating and electrical needs
Prompt, clean & professional
Customer Service
Quality
Value
A very professional boiler change carried out to my satisfaction.
David, Cumbria Posted on 22/04/2017 , work completed 22/04/2017
Prompt attention for our emergency!
Customer Service
Quality
Value
Blue Flame ensured we had prompt attention to our emergency boiler problem. James did an excellent job for us and this meant that the visitors to our outdoor residential centre were warm and cosy on this rather wild and wet day. Excellent service as always.
Sue, Cumbria Posted on 04/10/2017 , work completed 04/10/2017
Brilliant job
Customer Service
Quality
Value
Excellent job. Everything left clean & tidy.
Susan, Cumbria Posted on 04/10/2017 , work completed 04/10/2017
Prompt and Professional
Customer Service
Quality
Value
Workers were prompt, hardworking and polite. Work carried out to a high standard and property was left clean and tidy.
Which? Trusted Traders Consumer Posted on 16/10/2017 , work completed 16/10/2017
Brilliant job
Customer Service
Quality
Value
Two very pleasant young men. Good workers and very helpful, nothing was any bother to them, and everything done was done properly, miss them when gone.
Ellen Gibson, Cumbria Posted on 18/09/2017 , work completed 18/09/2017
My review
Customer Service
Quality
Value
Excellent workmanship.
Chris, Cumbria Posted on 11/11/2017 , work completed 11/11/2017
Brilliant
Customer Service
Quality
Value
Really happy with the customer service, care & installation. Would recommend & use again.
Emma, Cumbria Posted on 26/02/2018 , work completed 26/02/2018
The trader replied (on 20/04/2018)
Thank you so much Emma for your kind words, we hope to see you in the future.
A job well done
Customer Service
Quality
Value
Very pleased to ring for 'help' at approximately 9-45am to be warm because boiler working by 2-30pm. Very quick and efficient.
Margaret, Lancashire Posted on 19/03/2018 , work completed 19/03/2018
The trader replied (on 27/03/2018)
Thank you Margaret for your kind words we always try to offer a fast and reliable service and I am glad we got your boiler nice and warm in no time.
My review
Customer Service
Quality
Value
Excellent job.
Claire, Cumbria Posted on 21/03/2018 , work completed 21/03/2018
The trader replied (on 03/04/2018)
Hello Claire thank you for the positive feedback if you ever need any more plumbing or electrical work carried out I hope Blue Flame Services will be your first port of call.
Very pleased
Customer Service
Quality
Value
Arrive on time. Very courteous, helpful and professional. Overall very pleased, thank you.
Ian, Cumbria Posted on 20/03/2018 , work completed 20/03/2018
The trader replied (on 03/04/2018)
Thank you Ian for taking your time to leave such a positive review, we hope you use ourselves again for all your future plumbing needs.
Excellent job, friendly staff
Customer Service
Quality
Value
Blue Flame are an excellent local firm who provided a prompt, efficient service at relatively short notice. The boys were friendly and helpful and explained clearly, the workings of the new boiler. Well done John, Andrew and Aaron! Happy customers!
Marian, Cumbria Posted on 14/02/2018 , work completed 14/02/2018
Excellent job, completed on time.
Customer Service
Quality
Value
Blue Flame renewed the entire heating system in our old house with a large Worcester combi - re-piping the entire system and re-locating the boiler. This was not an easy job, due to the structure and arrangement of the 200 year-old house, but the engineers managed to find ways around piping problems that minimised disturbance to floors and walls. They replaced boards and pipe boxes and cemented holes left behind from the old system. Some mess was inevitable, but the team cleaned up best they could and removed all of the old hardware. They were polite and considerate and happy to discuss the job with us. The job was surveyed expertly, and we had advice and support from the outset. No question was too much trouble, and the engineer was patient and easy to talk to. We chose Blue Flame because of the excellent service we had from them on the old boiler.
Elizabeth Posted on 14/06/2018 , work completed 14/06/2018
The trader replied (on 19/06/2018)
Hello Elizabeth thank you for the lovely review I am glad you are happy with the service we provided. We always help and guide customers through the whole process from the initial phone call to completion of the works. We are always a phone call away if you ever have any questions regarding plumbing, heating or electrical services.