Endorsed by Which?

Blue Flame Services Limited

4.9

564 Reviews

Opening Hours
Today - 08:30–16:30
  • Monday 08:30–16:30
  • Tuesday 08:30–16:30
  • Wednesday 08:30–16:30
  • Thursday 08:30–16:30
  • Friday 08:30–16:30
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Blue Flame Service Ltd is a local firm based in Maryport, Cumbria, originally set up by David Harrison in 2003. Over the past 15 years we have developed and grown into one of Cumbria ’s leading utility contractors providing first class plumbing, heating, electrical and renewable services.

Our fleet of 5 fully fitted vehicles support all the services we provide covering the whole of Cumbria, Millom to Carlisle, Whitehaven to Penrith.

We cover all aspects of Plumbing and Heating, Blue Flame Services are now able to offer boiler finance and Bathroom finance options throughout Cumbria.

Blue Flame can now offer easy payment solutions with 0% APR on all boiler, bathroom and electrical installations.

We can now protect your Home with a range of Boiler Care packages starting from £0.37 a day, all packages include an annual boiler service, unlimited call outs and up to £1,000 inc vat for repair works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom tiling
    • Electric Showers
    • Wet rooms
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Immersion Heaters
    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Gas installers

    • Gas Fires
  • Caravans repair and servicing

  • More Services

    • woodburning stoves
    • solar pv
    • solar thermal

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
564 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Great job.
Customer Service
Quality
Value
Arrived on time and quickly started work - All completed thank you.
Brenda, Cumbria Posted on 13/06/2018 , work completed 13/06/2018
The trader replied (on 21/06/2018)
Hello Brenda, thank you so much for taking the time to leave a positive review for ourselves we really do value all feedback we receive. I hope you choose Blue Flame Services for all your future plumbing and electrical works.
Very good job
Customer Service
Quality
Value
Very clean & tidy work. Would have no reservation in recommending Blue Flame to friends.
Leslie, Cumbria Posted on 23/07/2018 , work completed 23/07/2018
The trader replied (on 01/08/2018)
Hello Leslie, I am glad to see you were happy with the work done and you would recommend ourselves to friends and family. We strive to deliver a first class service and I hope you would choose Blue Flame Services for all your future plumbing, heating and electrical needs.
Always helpful
Customer Service
Quality
Value
Quick response to problem - fire sorted and we are happy. Engineer turned up when stated - always helpful.
P D, Cumbria Posted on 19/12/2018 , work completed 19/12/2018
Professional, helpful and knowledgeable
Customer Service
Quality
Value
Patrick did a thorough investigation, fixed the problem promptly and efficiently and checked everything post fix to see it was working perfectly. Thank you
Greg, Cumbria Posted on 25/10/2018 , work completed 25/10/2018
First class
Customer Service
Quality
Value
Everything was fine first class job.
Maureen, Cumbria Posted on 25/10/2018 , work completed 25/10/2018
Professional
Customer Service
Quality
Value
Very professional and courteous.
Elaine, Cumbria Posted on 23/10/2018 , work completed 23/10/2018
Excellent service
Customer Service
Quality
Value
Had gas fire & boiler service. Worker arrived promptly, and was very polite and efficient. He explained a few minor faults clearly.
Jennifer, Cumbria Posted on 16/10/2018 , work completed 16/10/2018
Professional, helpful and informative.
Customer Service
Quality
Value
Very helpful young man, I will use Blue Flame again.
Karen, Cumbria Posted on 18/10/2018 , work completed 18/10/2018
Very pleasant
Customer Service
Quality
Value
Thank you. Patrick is very pleasant and carried out the work very professionally.
Margaret, Cumbria Posted on 16/10/2018 , work completed 16/10/2018
Excellent
Customer Service
Quality
Value
Dan was excellent, he arrived on time and was very polite. Blue Flame have always been our first port of call for plumbing.
Albert, Cumbria Posted on 23/10/2018 , work completed 23/10/2018
New boiler
Customer Service
Quality
Value
Fantastic service by Lee and his apprentice.
Gareth, Cumbria Posted on 07/12/2018 , work completed 07/12/2018
Highly recommended.
Customer Service
Quality
Value
Highly recommended. Polite & efficient. Did a great job.
Helen, Cumbria Posted on 08/02/2019 , work completed 08/02/2019
Excellent service.
Customer Service
Quality
Value
Replaced bathroom towel rail with 600 x 500 double radiator. Pre-install consultation very professional. On day of install, engineer arrived on time, was very polite, and standard of work including cleaning up afterwards was excellent.
Stephen, Cumbria Posted on 18/01/2019 , work completed 18/01/2019
Excellent job
Customer Service
Quality
Value
We recently had a disabled access shower fitted by Blue Flame and can we just say what an excellent job your guys did from start to finish they were very knowledgeable and clean, tidy, professional and prompt at what they done we can’t thank you enough would definitely recommend this company to our friends and family once again thank you very much.
Customer in Cumbria Posted on 20/05/2019 , work completed 17/05/2019
The trader replied (on 04/06/2019)
Thank you for taking the time to leave such nice positive feedback on the service you have received. We have passed on your kind words to the installation team, please keep us in mind for all future plumbing, heating and electrical works.
New Worcester boiler fitted
Customer Service
Quality
Value
Old boiler leaking in 3 places so no heating or hot water over weekend. On looking on line the old boiler had so many complaints Rubbish! ( it was in when l bought the cottage). Engineer came first thing Monday morning and temporarily fixed but advised on a replacement. Quote given Tuesday boiler fitted Wednesday, completed Thursday. How's that for service! Very pleased with the work & workmen, and pleasantly surprised at the overall cost. Cannot fault Blue Flame.
Customer in Cumbria Posted on 16/04/2019 , work completed 11/04/2019
The trader replied (on 04/06/2019)
Hello there, Thank you for taking the time to leave such a nice positive feedback on the service we provided. I am very pleased to see we were able to go above and beyond to deliver you a first class service. We hope you choose to use Blue Flame Services again for all your future plumbing, heating and electrical works.
Excellent customer service for all of our properties over the last five years.
Customer Service
Quality
Value
Having several properties in the local area, Blue Flame have provided efficient, effective and timely service both on renovation and maintenance issues. Friendly, helpful administration staff and operatives, who deal with emergencies and the day-to-day in a timely and courteous way. Their pricing is very reasonable and their invoicing prompt and accurate using technology sensibly. They are always tidy workers, and thoughtful about how they work around someone's home.
Customer in Cumbria Posted on 26/04/2019 , work completed 17/04/2019
The trader replied (on 04/06/2019)
Hello there - Thank you for taking the time to leave such nice positive feedback for the service you have received over the last 5 years, I am happy to see that we have delivered a first class service for the last 5 years and you have been happy with our pricing. Please keep Blue Flame Services in mind for all future plumbing, heating and electrical works.
Blue Flame are fantastic
Customer Service
Quality
Value
Very good job. He found the problem straight away. Excellent service and manner.
Dovelas, Cumbria Posted on 11/12/2018 , work completed 11/12/2018
My review
Customer Service
Quality
Value
Service four commercial boilers.
Which? Trusted Traders Consumer Posted on 17/12/2018 , work completed 17/12/2018
My review
Customer Service
Quality
Value
Excellent service.
Janis, Cumbria Posted on 20/12/2018 , work completed 20/12/2018
Pleased
Customer Service
Quality
Value
The man found everything ok. Pleased with service. All ok.
Edna, Cumbria Posted on 10/01/2019 , work completed 10/01/2019
Prompt and excellent service
Customer Service
Quality
Value
Great from start to finish. Easy to contact, came at the arranged times, completed the work promptly and was very knowledgeable
Customer in Cumbria Posted on 19/07/2019 , work completed 18/07/2019
The trader replied (on 25/10/2019)
Hello there, Thank you for taking the time out of your day to leave a positive review. We understand that having workmen in your home can be a stressful time for everyone and seeing a lovely review from yourself about how we arrived on time and carried out the work swiftly fills me with great pride. Any issues please do not hesitate to contact us. Kind regards Graeme
Very good boiler replacement
Customer Service
Quality
Value
Friendly and helpful from the very first contact. Very professional and completed the job to a high standard. I would highly recommend.
Customer in Cumbria Posted on 07/11/2019 , work completed 07/11/2019
The trader replied (on 15/11/2019)
Hello there - thank you for taking the time to leave such a nice positive comments about the service we have provided. If you ever have any further issues please do not hesitate to contact our team.
Radiator installation
Customer Service
Quality
Value
Great service The estimator arrived at the time stated and explained the best way to achieve the installation of a new radiator and where it should be positioned for maximum effect. He told us what works the engineer would carry out to the building fabric and the estimated time it would take. Explaining what furniture we should move etc prior to the engineers' arrival to save time and facilitate the work. We received a quote the same day which covered the materials to be used and costs of works which was not as expensive as I had anticipated. The engineer arrived on time and put down sheets to protect the carpets before starting work. He worked quickly and efficiently and did the job to the highest standards. On completion of the work, he cleaned all the areas he had been working in. I was impressed by the standard of work and the care taken by the engineer. Based on this experience I would highly recommend Blue Flame.
Customer in Cumbria Posted on 17/08/2020 , work completed 07/08/2020
The trader replied (on 16/12/2020)
Hello there - Thank you for taking the time to leave such a positive review from initial quote to the installation - we understand that during these difficult times its a scary thought to let people work in your homes but we do our upmost to ensure both yours and our engineers safety. Kind regards, Graeme
Efficient service
Customer Service
Quality
Value
I have used the services for 3 years they fitted a new boiler and have continued to service both the boiler and gas fire annually. Today's service was no exception to the rule of efficient service. Booking the appointment was straightforward and I was able to pay by card over the phone cutting down on contact. The engineer was friendly and extremely well prepared with appropriate PPE and cleaned all the surfaces with anti bacterial spray to cut down on any contamination. Will use them in the future.
Customer in Cumbria Posted on 16/07/2020 , work completed 16/07/2020
The trader replied (on 17/08/2020)
Thank you for taking the time to leave such a nice positive review on the service we have provided. We understand a lot of our customers are hesitant on having engineers in there homes with the current pandemic but we have put measures in place to ensure the safety of our staff and customers. Thank you for choosing to use Blue Flame Services for your annual safety checks, I have passed your kind works on to all the staff involved.
Service
Customer Service
Quality
Value
Arrived on time and completed the service without any fuss or problems. Blue Flame had installed the new boiler system about three years ago and I was delighted by their efficient competent service.
Customer in Cumbria Posted on 31/07/2020 , work completed 31/07/2020
The trader replied (on 18/08/2020)
Hello there, Thank you for taking the time to leave such a nice positive review on the service we have provided, its brilliant to see a returning customer year after year. I have passed your kind words on to the office staff and we hope you keep us in mind for any future plumbing, heating or electrical issues. Kind regards Graeme