Blue Flame Services Limited

Annual gas boiler service undertaken and tempermental room theromstat sorted out. The service engineer arrived promptly, was very friendly and professional, and completed the work quickly and efficiently. An excellent service all round.

We have an annual boiler service by Blue Flame. They are excellent. Efficient. Very flexible and know their stuff. Definitely recommend.

Please see Invoice description - New Boiler Installation. The work was well planned and well carried out. Difficulties due to the boiler location were carefully sorted out and our premises left in a tidy manner. Thank you.

The perfect company, Efficient, helpful, courteous and really competitive with their pricing structure. Highly recommended for their efficiency alone, let alone the work carried out.

We needed an old boiler replaced and moved to another area in the kitchen. Boiler was installed, ugly messy pipes on the external wall were replaced and moved, which look so much better. Tidy job inside and out, no mess left and completed in a day. Would definitely recommend

After trying to get a plumber out for 3 weeks with no success (we're in a rural area) I contacted my local Blue Flame office. The call was answered quickly and the job booked in there and then. It took the plumber about a minute to sort out our loo, that had water running into the cistern constantly. It was driving me up the wall - it sounded like an indoor water feature! Really impressed with how quickly this was sorted and he explained what had happened in the cistern to cause this. Fantastic service.

External combi oil boiler and, doing a weekly pressure check, found room full of condensation and water on the floor. Removed boiler lid to find a fine spray of hot water hitting the lid and running all over the control panel etc. Dumped some kitchen paper over the spray to contain it / turned the hot water etc to off / mopped up the control panel etc and 'phoned Blue Flame by, then, late afternoon. I expected, at best, an engineer next day to ID and order a spare part. What I got was David, within the hour, and carrying the necessary spare. It's not the most spacious home for the boiler despite being purpose built and not the easiest to work in. Nevertheless the repair and subsequent checking was completed circa 2 hours after the 'phone call which is rather impressive! Very grateful - thank you.

Recently had a gas fire serviced and a replacement boiler at my Mam’s which involved re- locating it for improved access and making good obsolete pipes/ controls etc. In both cases the guys were great, prompt, professional and friendly. Mam is very happy with the results. Wouldn’t have any hesitation in recommending this Company. Thankyou!

When I phoned Blue Flame and explained the problem, I was given a date and time when the engineer would call. His arrival was as stated and the work carried out was faultless. The cost of the repair was more than reasonable and his check on the boiler settings afterwards was to be admired. Based on this and previous dealings with the company, I have no hesitation in recommending them to others.

Excellent service, knowledgeable pleasant staff. Good attention to detail Would recommend to others without hesitation.

Arranged for oil boiler to have annual service. Easy to book an appointment. Oil engineer arrived promptly and completed the service and gave advice with regard to usage, temperature settings and general maintenance. Reece was a very polite and helpful young man. Thank you

I am delighted with Patrick and his calls to tend to my booking. David has also been great as have the fitters themselves. Thank you, I will use again.

All very good from booking to servicing at a good price.Have used Blue Flame since they fitted the boiler in 2019.They have also fitted a new radiator valve at a good price.

All aspects of the work quoted were carried out to a high standard, the lads were extremely clean and tidy, they explained everything, nothing was too much trouble. From the initial quote to the end product the professionalism from Blue Flame and their employees was first class.

Blue Flame have been servicing my central heating boiler and gas fire for quite a number of years now. Their engineers are always polite and friendly and act in a very professional manner. They also appear to be knowledgeable and ready to offer advice about home heating systems. They always make an effort to keep your home clean whilst doing the service.

We returned home having been away for a couple of weeks to find our LPG boiler would not start. We called Blue Flame early in the afternoon and they came out the same day and repaired our old boiler, having been able to locate and use spares from an old boiler. They worked until late in the evening to ensure the boiler was working, always with a smile. They returned the next morning to check everything and make a couple of minor adjustments. The engineers were extremely professional and very pleasant to deal with: I would thoroughly recommend them. It is rare to see such excellence and superb customer service. Thank you!

The service engineer arrived right on time and removed his shoes at front door to protect our carpets. He was polite and worked efficiently and thoroughly and cleaned up when he was finished. Very pleased, will use them again.

We are delighted with the service we received from Blue Flame. It took less than a week from the initial site visit to completion of the install. The Engineer (David) was very professional and thorough. All work was carried out as per the quote. On completion of the install, David noticed that the pressure had dropped in the new boiler, he went above and beyond in tracing the problem (which was a faulty radiator connection and nothing to do with the work carried out). To carry out the repair, David had to go under the house crawl space, which is not the nicest of environments, and to make matters worse the weather outside was torrential rain. The repair was carried out successfully and David stayed to check there were no other issues. All in all, a fantastic service from a very professional and friendly company. Will definitely recommend to friends and family.

Blue Flame Services Limited have constantly delivered us with a professional, friendly, quick, stress free & exemplary service. They recently fitted us with a new boiler, David came out to review the work needed, he clearly explained the process & options available, no hard sell just informative & answered all of our questions. Even though this is the busiest time of year Patrick managed to fit us in around their very busy work schedule. David & Reece fitted our new boiler, they were a pleasure to have in our home, both very friendly & respectful of our property & left our home tidy. We are very pleased with our new boiler & we were also pleased that they flushed through all of our radiators. The paperwork was completed by them & our water quality tested & the details emailed to us. David explained how the boiler works & how to operate the system. The whole process was smooth, easy & stress free.

Able to book easily. Engineer arrived as advised, received a message to say they were on their way, so good communication. Engineer polite and carried out the boiler service efficiently. They were polite and a respectful of property, eg removed boots. Pleased with the service including receipt of invoice etc.

Prompt service and good advice on what to do to make the new system better than the old. Did a great job quickly and carefully, and left the place clean and tidy.

4 men worked tirelessly to prepare and fit a slab base having already removed a wooden surround and emptied my oil tank into a container. They then sawed up the old tank. Carried the heavy new tank and installed it on the slab. When in place they pumped the good oil back into the new tank. All this was done in pouring rain yet they remained cheerful throughout. They removed all waste items and left it clean and tidy. Job finished within the day so we could have the boiler running same day. Finished off the next day. In all they were a great bunch remained cheerful throughout even though one of them said he was wet through to his boxers.

Old boiler went bang whilst on holiday, contacted Blue Flame and they came out straight away to provide quote, once agreed they were there on Monday to install new boiler. Didn't get the names of the two guys installing but they did and excellent quality job and left no mess. Very competitive price and would highly recommend Blue Flame.

Blue Flame provided a quick and efficient service along with regular customer updates. All the skilled heating engineers attending our property were polite and helpful and kept the work area tidy at all times.

Excellent service from start to finish. All members of staff we have dealt with have been friendly and professional. David who came to do the survey didn’t do the hard sell just explained exactly what work would be involved, answering any questions and taking away any worries we may have had about the installation. The quote came through very quickly and the office staff dealt with the booking side of things with no issues. The two engineers that came to do the installation were excellent. They were hard-working, courteous and helpful. They were very clean workers so no additional housework was required after they had left. We would highly recommend this company to anyone looking for a boiler installation.