Blue Flame Services Limited

Professional and reliable. Thank goodness that this company exists ! An appointment is made over the phone, confirmed. Turn up when arranged, job done well and respectful. Invoice via email and value for money. In future I will go straight to Blue flame instead of waiting for other traders who don’t even bother to turn up.

Blue Flame has been servicing my electric boiler for some years and I was aready impressed by their quality of work and friendly efficient service. When my central heating pipes burst and the water drained out of my heating system necessitating installation of a new system I was dreading the upheaval that pulling up the the flooring etc, would cause. The two engineers who did the job were very friendly, communicative, fast, efficient and multi skilled. The work on my house was quite complex due to the nature of the build, but the engineers quickly worked out a plan to get around the problems and had the job done in two and a half days rather than the three days I was initially advised. The cosmetic remedial work they finished off the job with means that you would had hardly know they had been here and my house is once again warm. The word "impressed" seems insignificant in relation to this company and I would highly recommend Blue Flame to anyone.

Exceptional service. Left my house immaculate,after a very long and difficult job. Would highly recommend.

Blue Flame service our LPG boiler every year. Office staff and engineers always friendly and helpful. Thank you.

Arrived for the yearly boiler service which was done quickly and efficiently very nice and friendly explained everything too you arrived on time would recommend the high quality service

I cannot recommend Blue Flame more highly. They are absolute professionals. Their communication, prior to and during the job, was excellent, their attitude to work was extremely positive, which was a pleasure to see and they went above and beyond, even pressure-washing my path before leaving. They left the place spotless and took away all the old workings after fitting my new boiler. They were able to squeeze me in ahead of time, which really means a lot at this time of year. I am absolutely delighted with the end result & wish them continued success with their business.

Annual gas boiler service undertaken and tempermental room theromstat sorted out. The service engineer arrived promptly, was very friendly and professional, and completed the work quickly and efficiently. An excellent service all round.

We have an annual boiler service by Blue Flame. They are excellent. Efficient. Very flexible and know their stuff. Definitely recommend.

Please see Invoice description - New Boiler Installation. The work was well planned and well carried out. Difficulties due to the boiler location were carefully sorted out and our premises left in a tidy manner. Thank you.

The perfect company, Efficient, helpful, courteous and really competitive with their pricing structure. Highly recommended for their efficiency alone, let alone the work carried out.

We needed an old boiler replaced and moved to another area in the kitchen. Boiler was installed, ugly messy pipes on the external wall were replaced and moved, which look so much better. Tidy job inside and out, no mess left and completed in a day. Would definitely recommend

After trying to get a plumber out for 3 weeks with no success (we're in a rural area) I contacted my local Blue Flame office. The call was answered quickly and the job booked in there and then. It took the plumber about a minute to sort out our loo, that had water running into the cistern constantly. It was driving me up the wall - it sounded like an indoor water feature! Really impressed with how quickly this was sorted and he explained what had happened in the cistern to cause this. Fantastic service.

External combi oil boiler and, doing a weekly pressure check, found room full of condensation and water on the floor. Removed boiler lid to find a fine spray of hot water hitting the lid and running all over the control panel etc. Dumped some kitchen paper over the spray to contain it / turned the hot water etc to off / mopped up the control panel etc and 'phoned Blue Flame by, then, late afternoon. I expected, at best, an engineer next day to ID and order a spare part. What I got was David, within the hour, and carrying the necessary spare. It's not the most spacious home for the boiler despite being purpose built and not the easiest to work in. Nevertheless the repair and subsequent checking was completed circa 2 hours after the 'phone call which is rather impressive! Very grateful - thank you.

Recently had a gas fire serviced and a replacement boiler at my Mam’s which involved re- locating it for improved access and making good obsolete pipes/ controls etc. In both cases the guys were great, prompt, professional and friendly. Mam is very happy with the results. Wouldn’t have any hesitation in recommending this Company. Thankyou!

When I phoned Blue Flame and explained the problem, I was given a date and time when the engineer would call. His arrival was as stated and the work carried out was faultless. The cost of the repair was more than reasonable and his check on the boiler settings afterwards was to be admired. Based on this and previous dealings with the company, I have no hesitation in recommending them to others.

Excellent service, knowledgeable pleasant staff. Good attention to detail Would recommend to others without hesitation.

Arranged for oil boiler to have annual service. Easy to book an appointment. Oil engineer arrived promptly and completed the service and gave advice with regard to usage, temperature settings and general maintenance. Reece was a very polite and helpful young man. Thank you

I am delighted with Patrick and his calls to tend to my booking. David has also been great as have the fitters themselves. Thank you, I will use again.

All very good from booking to servicing at a good price.Have used Blue Flame since they fitted the boiler in 2019.They have also fitted a new radiator valve at a good price.

All aspects of the work quoted were carried out to a high standard, the lads were extremely clean and tidy, they explained everything, nothing was too much trouble. From the initial quote to the end product the professionalism from Blue Flame and their employees was first class.

Blue Flame have been servicing my central heating boiler and gas fire for quite a number of years now. Their engineers are always polite and friendly and act in a very professional manner. They also appear to be knowledgeable and ready to offer advice about home heating systems. They always make an effort to keep your home clean whilst doing the service.

We returned home having been away for a couple of weeks to find our LPG boiler would not start. We called Blue Flame early in the afternoon and they came out the same day and repaired our old boiler, having been able to locate and use spares from an old boiler. They worked until late in the evening to ensure the boiler was working, always with a smile. They returned the next morning to check everything and make a couple of minor adjustments. The engineers were extremely professional and very pleasant to deal with: I would thoroughly recommend them. It is rare to see such excellence and superb customer service. Thank you!

The service engineer arrived right on time and removed his shoes at front door to protect our carpets. He was polite and worked efficiently and thoroughly and cleaned up when he was finished. Very pleased, will use them again.

We are delighted with the service we received from Blue Flame. It took less than a week from the initial site visit to completion of the install. The Engineer (David) was very professional and thorough. All work was carried out as per the quote. On completion of the install, David noticed that the pressure had dropped in the new boiler, he went above and beyond in tracing the problem (which was a faulty radiator connection and nothing to do with the work carried out). To carry out the repair, David had to go under the house crawl space, which is not the nicest of environments, and to make matters worse the weather outside was torrential rain. The repair was carried out successfully and David stayed to check there were no other issues. All in all, a fantastic service from a very professional and friendly company. Will definitely recommend to friends and family.

Blue Flame Services Limited have constantly delivered us with a professional, friendly, quick, stress free & exemplary service. They recently fitted us with a new boiler, David came out to review the work needed, he clearly explained the process & options available, no hard sell just informative & answered all of our questions. Even though this is the busiest time of year Patrick managed to fit us in around their very busy work schedule. David & Reece fitted our new boiler, they were a pleasure to have in our home, both very friendly & respectful of our property & left our home tidy. We are very pleased with our new boiler & we were also pleased that they flushed through all of our radiators. The paperwork was completed by them & our water quality tested & the details emailed to us. David explained how the boiler works & how to operate the system. The whole process was smooth, easy & stress free.