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Blue Flame Services Limited

4.9

564 Reviews

Opening Hours
Today - 08:30–16:30
  • Monday 08:30–16:30
  • Tuesday 08:30–16:30
  • Wednesday 08:30–16:30
  • Thursday 08:30–16:30
  • Friday 08:30–16:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Blue Flame Service Ltd is a local firm based in Maryport, Cumbria, originally set up by David Harrison in 2003. Over the past 15 years we have developed and grown into one of Cumbria ’s leading utility contractors providing first class plumbing, heating, electrical and renewable services.

Our fleet of 5 fully fitted vehicles support all the services we provide covering the whole of Cumbria, Millom to Carlisle, Whitehaven to Penrith.

We cover all aspects of Plumbing and Heating, Blue Flame Services are now able to offer boiler finance and Bathroom finance options throughout Cumbria.

Blue Flame can now offer easy payment solutions with 0% APR on all boiler, bathroom and electrical installations.

We can now protect your Home with a range of Boiler Care packages starting from £0.37 a day, all packages include an annual boiler service, unlimited call outs and up to £1,000 inc vat for repair works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating

  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom tiling
    • Electric Showers
    • Wet rooms

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance

  • Heating contractors

    • Immersion Heaters
    • Central heating systems (installation and servicing)
    • Oil fired heating equipment

  • Gas installers

    • Gas Fires

  • Caravans repair and servicing

  • More Services

    • woodburning stoves
    • solar pv
    • solar thermal

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
564 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Recommended

Recommended

by 100% of customers
Sort by
Quick and efficient
Customer Service
Quality
Value
We've needed this work done for some time - it was just a case of finding a trustworthy company to carry it out. Living out in the country, it can be difficult to get trades teams to attend the property. We've used Blue Flame for a number of things, including annual boiler service and any boiler problems. I like them because it is a large local company, which means that someone attends when they say they will and the response is always quick, because there are enough engineers to cover demand. Would thoroughly recommend them.
Vic in Cumbria Posted on 04/05/2021 , work completed 23/04/2021
Recommended
The trader replied (on 02/06/2021)
Hello Vic, Its lovely to see a loyal customer leave such a positive review about the service we have provided, we do understand that were not always the cheapest however we are always on time and at the end of a phone if any problems occur. Glad to see you would recommend us for future plumbing, heating and electrical jobs. Thank you from everyone here at Blue Flame Services Kind regards, Graeme
Boiler replacement
Customer Service
Quality
Value
Fast response to boiler breakdown. Replacement fitted within two days.
Heather, Cumbria Posted on 21/12/2017 , work completed 21/12/2017
Recommended
Satisfactory & professional job
Customer Service
Quality
Value
All staff were friendly and carried out all works to a professional standard.
Michael, Cumbria Posted on 23/04/2018 , work completed 23/04/2018
Recommended
The trader replied (on 08/05/2018)
Hello Michael I am pleased to hear you were happy with the work carried out, we hope that you will use Blue Flame Services again for all your future plumbing and electrical needs.
Replace old boiler and radiators
Customer Service
Quality
Value
The work was assessed by a professional who knew his job and by the next day we had a comprehensive quote, detailing exactly what we needed. Furthermore the final bill had no hidden extras. We were kept informed about the appointment and an excellent team of lads carried out the work. They were hard working, polite, helpful and respectful of our home addressing any snagging as they went along, leaving a very good job behind them. We wouldn’t hesitate to recommend them.
Anne and Brian in Cumbria Posted on 12/08/2021 , work completed 03/08/2021
Recommended
Professional & friendly
Customer Service
Quality
Value
Fast, friendly & professional from quote through to installation. Tidy job done within cost and timescales.
Julie, Cumbria Posted on 20/06/2016 , work completed 20/06/2016
Recommended
Good tidy job, well installed
Customer Service
Quality
Value
On time, clean and tidy, good job, friendly workmen.
Ann, Cumbria Posted on 14/03/2018 , work completed 14/03/2018
Recommended
The trader replied (on 27/03/2018)
Hello Ann thank you for the kind comments about how our engineers were on time and how clean they kept everything. Thank you for using Blue Flame Services
The most professional plumbers ever
Customer Service
Quality
Value
Very professional service for my radiator replacement job. Not the cheapest but 100% the best. Turned up on time, well prepared, careful with my house, answered all my questions. Spot on, thank you will use again.
Customer in Cumbria Posted on 31/07/2019 , work completed 30/07/2019
Recommended
The trader replied (on 25/10/2019)
Good day, Thank you for taking the time to leave such a brilliant review, I am happy to see we worked within the time slot we provided and met all your expectations. We are here to help if you have any future problems, so please do not hesitate to contact ourselves. Kind regards, Graeme
WETROOM CONVERSION
Customer Service
Quality
Value
Many thanks to the lads at BlueFlame for converting our bathroom to a wetroom. They did a very professional job, and left the job tidy at the end of each day. I would have no hesitation in recommmending BlueFlame to others; we have used them for several smaller jobs previously. The invoices arrived very promptly after completion and were in line with the estimates, despite the job overrunning slightly.
Keith Woolley Posted on 15/08/2018 , work completed 15/08/2018
Recommended
The trader replied (on 30/08/2018)
Thank you for the lovely words Mr Woolley, I know the bathroom installation was a long process from design to initial completion and I hope we met all your expectations through the whole phase. We really do hope you use Blue Flame Services for all your future plumbing, heating and electrical needs.
Quick, efficient and polite
Customer Service
Quality
Value
My boiler service was done quickly and efficiently. The engineer was very polite and cheerful.
Simon, Cumbria Posted on 04/02/2019 , work completed 04/02/2019
Recommended
Downlighters fitted in kitchen
Customer Service
Quality
Value
I have used blue flame on other occasions for electrical projects .I was so impressed with whole experience, that last year i took out a gas boiler and service plan with them. I would recommend them for their professional service they provide, helpful friendly staff, who do a good job and leave the site clean and tidy.
Customer in Cumbria Posted on 17/02/2020 , work completed 10/02/2020
Recommended
The trader replied (on 01/04/2020)
This is such a brilliant review to read and I am delighted to see that we have been able to impress you year in year out with our workmanship, I understand a boiler is hardly a glamours purchase but you can rest assured you will have peace of mind for years to come. Kind regards Graeme
Domestic boiler replacement.
Customer Service
Quality
Value
Blue Flame have recently replaced my gas boiler. The was was done on schedule and to budget. The heating engineer worked very tidily and removed any redundant items. I have been very impressed with the Greenstar 8000 combi boiler, they balanced the radiators when commissioning the system and the house heating is so much better for it. It is reassuring to have the ongoing support of an organisation like Blue Flame who will service and maintain the system in future and hence keep the twelve year warranty valid.
Alastair in Cumbria Posted on 28/04/2022 , work completed 14/04/2022
Recommended
On time and excellent service
Customer Service
Quality
Value
Boiler replacement delivered quickly and efficiently.
Ben, Cumbria Posted on 21/10/2016 , work completed 21/10/2016
Recommended
First class.
Customer Service
Quality
Value
Very professional service and very happy customer.
Christopher, Cumbria Posted on 02/12/2016 , work completed 02/12/2016
Recommended
My review
Customer Service
Quality
Value
Prompt and professional.
Stephen, Cumbria Posted on 21/09/2018 , work completed 21/09/2018
Recommended
Excellent service
Customer Service
Quality
Value
Good friendly service, easy to book and arrived on time. Very happy.
Richard, Cumbria Posted on 21/03/2018 , work completed 21/03/2018
Recommended
The trader replied (on 03/04/2018)
Good day Richard I am glad to see you have taken the time to leave such positive feedback about ourselves and I hope for any future plumbing or electrical needs Blue Flame Serviced will be your first point of contact.
My review
Customer Service
Quality
Value
Very good job.
Colin, Cumbria Posted on 07/03/2018 , work completed 07/03/2018
Recommended
The trader replied (on 27/03/2018)
Thank you Colin for the positive feedback we appreciate all feedback and we thank you for using Blue Flame Services
An excellent job from start to finish
Customer Service
Quality
Value
The team at Blue Flame were prompt, professional, knowledgeable, courteous and delivered exactly what was promised. The slight mark down on quality is for the quality of the Worcester Bosch - not quality of work done.
Colin, Cumbria Posted on 25/06/2018 , work completed 25/06/2018
Recommended
The trader replied (on 01/08/2018)
Hello Colin, I am glad we lived up to our promise and you were happy with the work we did for yourself. I hope you use Blue Flame Services for all your future plumbing, heating and electrical needs.
Good diagnosis and repair
Customer Service
Quality
Value
Very efficient.
Jonathan, Cumbria Posted on 23/08/2018 , work completed 23/08/2018
Recommended
The trader replied (on 18/10/2018)
Hello Jonathan, thank you for taking the time to leave such a nice positive review I hope you choose Blue Flame Services for all your future plumbing, heating and electrical needs.
Professional service
Customer Service
Quality
Value
Brilliant service from Andrew today, clean and professional service.
John, Cumbria Posted on 28/08/2018 , work completed 28/08/2018
Recommended
The trader replied (on 18/10/2018)
Hello John, thank you for taking the time to leave such a nice positive review, I will pass on your kind words about Andrew, we are very proud when we get such positive reviews about our engineers. I hope you choose Blue Flame Services for all your future plumbing, heating and electrical needs.
Proficient and reliable installation
Customer Service
Quality
Value
The professional process from the assessment of work to implementation of the agreed contract. Confident and efficient staff able to provide advice and answers to queries. Company employees always endeavour to assist promptly if maintenance issues arise.
Customer in Cumbria Posted on 18/08/2020 , work completed 18/08/2020
Recommended
Excellent Service
Customer Service
Quality
Value
New boiler relocated and installed, gas feed pipe re-routed and 4 new radiators fitted. All work was completed within 3 days. High quality job, all the installers worked hard and professionally. Excellent company to deal with right through from planning, receiving quote to job completion. Highly recommended!
Customer in Cumbria Posted on 16/09/2020 , work completed 09/09/2020
Recommended
The trader replied (on 16/12/2020)
Brilliant review to read this evening, your kind words have been passed on to all the fitters involved in the works. I hope you keep us in mind for all future plumbing works Kind regards, Graeme
Excellent, efficient service
Customer Service
Quality
Value
Blue Flame provided a quick and efficient service along with regular customer updates. All the skilled heating engineers attending our property were polite and helpful and kept the work area tidy at all times.
Customer in Cumbria Posted on 18/07/2023 , work completed 17/07/2023
Recommended
Efficient and timely
Customer Service
Quality
Value
Able to book easily. Engineer arrived as advised, received a message to say they were on their way, so good communication. Engineer polite and carried out the boiler service efficiently. They were polite and a respectful of property, eg removed boots. Pleased with the service including receipt of invoice etc.
Customer in Cumbria Posted on 08/11/2023 , work completed 07/11/2023
Recommended
Boiler Service
Customer Service
Quality
Value
The service engineer arrived right on time and removed his shoes at front door to protect our carpets. He was polite and worked efficiently and thoroughly and cleaned up when he was finished. Very pleased, will use them again.
Customer in Cumbria Posted on 05/12/2023 , work completed 05/12/2023
Recommended
Great job
Customer Service
Quality
Value
Very professional attitude, everything left tidy.
Stuart, Cumbria Posted on 03/04/2018 , work completed 03/04/2018
Recommended
The trader replied (on 17/04/2018)
Thank you Stuart for taking your time to leave such positive feedback about the service we provided.
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029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.