Endorsed by Which?

Blue Flame Services Limited

4.9

564 Reviews

Opening Hours
Today -
  • Monday 08:30–16:30
  • Tuesday 08:30–16:30
  • Wednesday 08:30–16:30
  • Thursday 08:30–16:30
  • Friday 08:30–16:30
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Blue Flame Service Ltd is a local firm based in Maryport, Cumbria, originally set up by David Harrison in 2003. Over the past 15 years we have developed and grown into one of Cumbria ’s leading utility contractors providing first class plumbing, heating, electrical and renewable services.

Our fleet of 5 fully fitted vehicles support all the services we provide covering the whole of Cumbria, Millom to Carlisle, Whitehaven to Penrith.

We cover all aspects of Plumbing and Heating, Blue Flame Services are now able to offer boiler finance and Bathroom finance options throughout Cumbria.

Blue Flame can now offer easy payment solutions with 0% APR on all boiler, bathroom and electrical installations.

We can now protect your Home with a range of Boiler Care packages starting from £0.37 a day, all packages include an annual boiler service, unlimited call outs and up to £1,000 inc vat for repair works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom tiling
    • Electric Showers
    • Wet rooms
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Immersion Heaters
    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Gas installers

    • Gas Fires
  • Caravans repair and servicing

  • More Services

    • woodburning stoves
    • solar pv
    • solar thermal

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
564 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Faultless service
Customer Service
Quality
Value
Service completed with a smile - the service itself and the manner in which it was undertaken was brilliant. Many thanks
Customer in Cumbria Posted on 09/12/2021 , work completed 08/12/2021
Boiler replacement
Customer Service
Quality
Value
Responded very quickly to an old failed boiler over the Christmas period when no one else bothered. We’re able to quote quickly and then schedule a speedy installation. The site was left very tidy. Communication was first rate and paperwork was dealt with immediately.
Bill in Cumbria Posted on 07/01/2022 , work completed 07/01/2022
Boiler Service & Magnaclean Installation
Customer Service
Quality
Value
Very good service, I purchased a Magnaclean magnetic filter about 12 months ago. I didn't fit it myself as I have never used the Tectite plumbing system before, so I asked Blue Flame to do it. A neat job done in no time and for the sum of £15 plus VAT, it's simply not worth doing yourself. Boiler service and all checks carried out efficiently and safety report e-mailed to me on the same day. The total bill of £106 inc. VAT seems very reasonable. Very good communications throughout
Customer in Cumbria Posted on 24/01/2022 , work completed 24/01/2022
First class professional job
Customer Service
Quality
Value
Fitted a new combi gas boiler. The job was done when agreed and the fitters were very knowledgeable and helpful. The job was first class and the finishing work was of a high standard. Very satisfied and would not hesitate to recommend Blue Flame
Customer in Cumbria Posted on 15/02/2022 , work completed 11/02/2022
Excellent Company
Customer Service
Quality
Value
We recently had a new boiler installed and an additional radiator fitted, the help and advice and service we received from Blue Flame was second to none. We would not hesitate to use Blue Flame again and would highly recommend them. It’s very rare to find a company that is this good. From Patrick whom we dealt with and the two engineers who carried out the work, the service was second to none.
Paul in Cumbria Posted on 18/03/2022 , work completed 17/03/2022
New Boiler Fitted
Customer Service
Quality
Value
As a regular customer, the time had come for a replacement boiler. It was fitted by professional workmen from Blue Flame in an efficient manner and high standard. Living the dream Dave, Living the dream.
Customer in Cumbria Posted on 27/03/2022 , work completed 24/03/2022
Great emergency response
Customer Service
Quality
Value
We have used Blue Flame for many years and always had good service. This week we had to call them out after an emergency leak - they were there within a couple of hours and quickly identified and fixed the problem. Their prompt and efficient service saved us a lot of hassle and expense - thank you so much!
Customer in Cumbria Posted on 01/04/2022 , work completed 31/03/2022
Domestic boiler replacement.
Customer Service
Quality
Value
Blue Flame have recently replaced my gas boiler. The was was done on schedule and to budget. The heating engineer worked very tidily and removed any redundant items. I have been very impressed with the Greenstar 8000 combi boiler, they balanced the radiators when commissioning the system and the house heating is so much better for it. It is reassuring to have the ongoing support of an organisation like Blue Flame who will service and maintain the system in future and hence keep the twelve year warranty valid.
Alastair in Cumbria Posted on 28/04/2022 , work completed 14/04/2022
New Boiler Gas Fire and Power Shower Fitted
Customer Service
Quality
Value
Excellent service, being a retired mechanical and pressure systems engineer I can appreciate the Level of Competence of the Blue Flame Team, the team of three worked together with a plan for the day they never stopped for a break, I was amazed what the achieved in three days, from stripping out completely the Old Boiler system water tanks etc. to fitting and commissioning the new systems, removing all the old equipment and packaging refitting the Carpets hoovering everywhere removing carpet protections where used, the engineers were very informative and didn't mind me watching them at there work. Well done to the Blue Flame Team, I will be definitely recommending them. Thank you
Customer in Cumbria Posted on 06/05/2022 , work completed 05/05/2022
Boiler replacement.
Customer Service
Quality
Value
BlueFlame recently replaced our ancient gas fire and back boiler with a Worcester combi boiler. From quotation to completion the job was carried out on time and to a very high standard. The two installers were very skillful, efficient, tidy and happy to answer any questions as they proceeded. All redundant items were removed and we are delighted with the completed installation. This was the fifth and biggest job that BlueFlame have done for us and without hesitation I would definitely recommend them knowing they would do a first class job.
Geoff in Cumbria Posted on 22/05/2022 , work completed 18/05/2022
Fast and efficient
Customer Service
Quality
Value
Just had my central heating boiler serviced by Blue Flame. The engineer who came was pleasant and did the job quite quickly. He explained that I would get an invoice by email for my records. Paid over the phone and all done within half an hour or so. I will be using this company again for any future work with my central heating.
Customer in Cumbria Posted on 07/06/2022 , work completed 07/06/2022
New oil boiler
Customer Service
Quality
Value
Excellent service from start to finish. Contacted Blue Flame regarding fitting a new boiler, arrived on time to give me a quote. Once I had agreed. A date and time for fitting was organised. Again arrived on time explained everything that was going to be done, superb fitting, everything very neat and tidy. Once finished and everywhere cleaned up old boiler removed, the house was spotless wouldn’t know anyone had been in . A full explanation of the control’s was given . Very very satisfied with the service, highly recommended.
Customer in Cumbria Posted on 15/07/2022 , work completed 15/07/2022
5 Star Efficiency
Customer Service
Quality
Value
The customer service I have received from Blue Flame has been exemplary. From the ease of arranging an initial quotation visit to today's new boiler and pipework installation, the entire process has been of the highest professional calibre, efficient and timely. Both engineers were conscientious in their approach, extremely hard working, detailed, friendly, and their customer care was beyond reproach. I am delighted with my new boiler and have the satisfaction and peace of mind in the knowledge of a job well done. I have no hesitation in recommending Blue Flame. Top notch local company, reliable and trustworthy. Thank you.
Customer in Cumbria Posted on 01/08/2022 , work completed 01/08/2022
Excellent Job
Customer Service
Quality
Value
Just had a new boiler fitted today and relocated. I can't praise the lads enough, they were friendly and very very tidy. Thanks to Wayne who even took the time to source the same bricks to ensure the outside work was finished to fit with the rest of the property. Would recommend this company 100%
Customer in Cumbria Posted on 07/09/2022 , work completed 07/09/2022
Installation of new boiler
Customer Service
Quality
Value
From start to finish an efficient service was given. The engineers were hard working and extremely tidy. Explanations were given on new equipment. I would certainly recommend Blue Flame and will use again in the future.
Customer in Cumbria Posted on 16/09/2022 , work completed 16/09/2022
Pipework modification
Customer Service
Quality
Value
Work completed with minimum of fuss thoroughly professional. They knew exactly what was required the completed work was exactly what you would expect from first rate workmen and company. Would have no hesitation in recommending this company.
Customer in Cumbria Posted on 23/09/2022 , work completed 23/09/2022
Excellent Service
Customer Service
Quality
Value
I have used Blueflame for servicing my boiler for a few yrs. Had my boiler serviced today, cannot praise the engineer enough. He was on time, very pleasant and left my property as he found it . See you again in 12mths time
Customer in Cumbria Posted on 27/10/2022 , work completed 27/10/2022
Annual boiler service
Customer Service
Quality
Value
I have used Blueflame for servicing my boiler for several years, having been recommended by a friend. The engineer Paul arrived on time, was very pleasant, and completed the work efficiently with no disruption.
Customer in Cambridgeshire Posted on 07/11/2022 , work completed 02/11/2022
Excellent service, personal satisfaction, job well done.
Customer Service
Quality
Value
Our boiler decided that after 14 years it had had enough. Blue Flame had serviced it previously and we were keen to use them as we had always found their professional and friendly service of a very high standard. In spite of a very busy workload they managed to reschedule jobs to accommodate us. The workmen arrived on time , took great pains to cover carpets and wore shoe covers. They were polite and took pains to explain exactly what they had to do. The work was completed within the day and the new boiler is working well. We recommend them wholeheartedly
Hilary in Cumbria Posted on 15/11/2022 , work completed 11/11/2022
Great work and fast
Customer Service
Quality
Value
Really pleased with the engineers that came to install a new boiler, they arrived on time and worked tirelessly throughout the day and tided up after themselves each day and left the place clean after completion of the job taking all the old boiler etc. with them would recommend this company to anyone requiring this time of work.
Margaret and Tom in Cumbria Posted on 18/11/2022 , work completed 17/11/2022
Another great job
Customer Service
Quality
Value
Blue Flame have done a few jobs for us and I can wholeheartedly recommend them. They are always polite, professional and do the work to a high standard. They are very easy to deal with and turn up when they say they are going to. They may not be the cheapest, but they are value for money.
Customer in Cumbria Posted on 29/11/2022 , work completed 26/11/2022
First class
Customer Service
Quality
Value
Contacted Blue Flame for a quote for a combi renewal and pipework alterations. Service has been first class from initial contact with the office to the completion of the work. The quote was competitive and thorough, the lads that came to do the job were polite, neat and tidy, explained the work required and worked well in cold conditions providing an excellent finished project. I will be recommending Blue Flame to friends and family.
Customer in Cumbria Posted on 03/12/2022 , work completed 02/12/2022
New Boiler
Customer Service
Quality
Value
Blue Flame installed a new condensing combination boiler on the 30/Nov/2022. Yes, the work was completed to the agreed schedule and budget. The two installers, Lee and Kai were outstanding. They were clean, helpful and worked very hard. They tidied up to a very high standard. Overall I am delighted with the work that was done.
Customer in Cumbria Posted on 08/12/2022 , work completed 30/11/2022
Water main rerouting
Customer Service
Quality
Value
The blue flame team are always prompt ,they keep you updated with every thing from your 1st call to job done .we were very stressed as we had a water leak within our house boundary ,we had called lots of people but got nobody willing to look as it was nearing Xmas .blue flame answered and booked for a rep to come and access the job .we come to a job decision and they booked us in for 22nd Dec .we were notified before they come and the workers arrived on time ,the job was done as discussed and they were very clean and professional in what they did .blue flame have worked for us in the past and I would highly recommend them .well done blue flame .
Customer in Cumbria Posted on 22/12/2022 , work completed 22/12/2022
Professional Service
Customer Service
Quality
Value
Great service carried out by Blue Flame Services. Engineer was prompt, courteous and professional. Would recommend.
Business Customer in Cumbria Posted on 01/02/2023 , work completed 23/01/2023