Faultless service
Service completed with a smile - the service itself and the manner in which it was undertaken was brilliant. Many thanks
Customer in Cumbria
Posted on 09/12/2021
, work completed 08/12/2021
Recommended
Boiler replacement
Responded very quickly to an old failed boiler over the Christmas period when no one else bothered. We’re able to quote quickly and then schedule a speedy installation. The site was left very tidy. Communication was first rate and paperwork was dealt with immediately.
Bill in Cumbria
Posted on 07/01/2022
, work completed 07/01/2022
Recommended
Boiler Service & Magnaclean Installation
Very good service, I purchased a Magnaclean magnetic filter about 12 months ago. I didn't fit it myself as I have never used the Tectite plumbing system before, so I asked Blue Flame to do it. A neat job done in no time and for the sum of £15 plus VAT, it's simply not worth doing yourself. Boiler service and all checks carried out efficiently and safety report e-mailed to me on the same day. The total bill of £106 inc. VAT seems very reasonable. Very good communications throughout
Customer in Cumbria
Posted on 24/01/2022
, work completed 24/01/2022
Recommended
First class professional job
Fitted a new combi gas boiler. The job was done when agreed and the fitters were very knowledgeable and helpful. The job was first class and the finishing work was of a high standard. Very satisfied and would not hesitate to recommend Blue Flame
Customer in Cumbria
Posted on 15/02/2022
, work completed 11/02/2022
Recommended
Excellent Company
We recently had a new boiler installed and an additional radiator fitted, the help and advice and service we received from Blue Flame was second to none. We would not hesitate to use Blue Flame again and would highly recommend them. It’s very rare to find a company that is this good. From Patrick whom we dealt with and the two engineers who carried out the work, the service was second to none.
Paul in Cumbria
Posted on 18/03/2022
, work completed 17/03/2022
Recommended
New Boiler Fitted
As a regular customer, the time had come for a replacement boiler. It was fitted by professional workmen from Blue Flame in an efficient manner and high standard. Living the dream Dave, Living the dream.
Customer in Cumbria
Posted on 27/03/2022
, work completed 24/03/2022
Recommended
Great emergency response
We have used Blue Flame for many years and always had good service. This week we had to call them out after an emergency leak - they were there within a couple of hours and quickly identified and fixed the problem. Their prompt and efficient service saved us a lot of hassle and expense - thank you so much!
Customer in Cumbria
Posted on 01/04/2022
, work completed 31/03/2022
Recommended
Domestic boiler replacement.
Blue Flame have recently replaced my gas boiler. The was was done on schedule and to budget. The heating engineer worked very tidily and removed any redundant items. I have been very impressed with the Greenstar 8000 combi boiler, they balanced the radiators when commissioning the system and the house heating is so much better for it. It is reassuring to have the ongoing support of an organisation like Blue Flame who will service and maintain the system in future and hence keep the twelve year warranty valid.
Alastair in Cumbria
Posted on 28/04/2022
, work completed 14/04/2022
Recommended
New Boiler Gas Fire and Power Shower Fitted
Excellent service, being a retired mechanical and pressure systems engineer I can appreciate the Level of Competence of the Blue Flame Team, the team of three worked together with a plan for the day they never stopped for a break, I was amazed what the achieved in three days, from stripping out completely the Old Boiler system water tanks etc. to fitting and commissioning the new systems, removing all the old equipment and packaging refitting the Carpets hoovering everywhere removing carpet protections where used, the engineers were very informative and didn't mind me watching them at there work. Well done to the Blue Flame Team, I will be definitely recommending them. Thank you
Customer in Cumbria
Posted on 06/05/2022
, work completed 05/05/2022
Recommended
Boiler replacement.
BlueFlame recently replaced our ancient gas fire and back boiler with a Worcester combi boiler. From quotation to completion the job was carried out on time and to a very high standard. The two installers were very skillful, efficient, tidy and happy to answer any questions as they proceeded. All redundant items were removed and we are delighted with the completed installation. This was the fifth and biggest job that BlueFlame have done for us and without hesitation I would definitely recommend them knowing they would do a first class job.
Geoff in Cumbria
Posted on 22/05/2022
, work completed 18/05/2022
Recommended
Fast and efficient
Just had my central heating boiler serviced by Blue Flame. The engineer who came was pleasant and did the job quite quickly. He explained that I would get an invoice by email for my records. Paid over the phone and all done within half an hour or so. I will be using this company again for any future work with my central heating.
Customer in Cumbria
Posted on 07/06/2022
, work completed 07/06/2022
Recommended
New oil boiler
Excellent service from start to finish. Contacted Blue Flame regarding fitting a new boiler, arrived on time to give me a quote. Once I had agreed. A date and time for fitting was organised. Again arrived on time explained everything that was going to be done, superb fitting, everything very neat and tidy. Once finished and everywhere cleaned up old boiler removed, the house was spotless wouldn’t know anyone had been in . A full explanation of the control’s was given . Very very satisfied with the service, highly recommended.
Customer in Cumbria
Posted on 15/07/2022
, work completed 15/07/2022
Recommended
5 Star Efficiency
The customer service I have received from Blue Flame has been exemplary. From the ease of arranging an initial quotation visit to today's new boiler and pipework installation, the entire process has been of the highest professional calibre, efficient and timely. Both engineers were conscientious in their approach, extremely hard working, detailed, friendly, and their customer care was beyond reproach. I am delighted with my new boiler and have the satisfaction and peace of mind in the knowledge of a job well done. I have no hesitation in recommending Blue Flame. Top notch local company, reliable and trustworthy. Thank you.
Customer in Cumbria
Posted on 01/08/2022
, work completed 01/08/2022
Recommended
Excellent Job
Just had a new boiler fitted today and relocated. I can't praise the lads enough, they were friendly and very very tidy. Thanks to Wayne who even took the time to source the same bricks to ensure the outside work was finished to fit with the rest of the property. Would recommend this company 100%
Customer in Cumbria
Posted on 07/09/2022
, work completed 07/09/2022
Recommended
Installation of new boiler
From start to finish an efficient service was given. The engineers were hard working and extremely tidy. Explanations were given on new equipment. I would certainly recommend Blue Flame and will use again in the future.
Customer in Cumbria
Posted on 16/09/2022
, work completed 16/09/2022
Recommended
Pipework modification
Work completed with minimum of fuss thoroughly professional. They knew exactly what was required the completed work was exactly what you would expect from first rate workmen and company. Would have no hesitation in recommending this company.
Customer in Cumbria
Posted on 23/09/2022
, work completed 23/09/2022
Recommended
Excellent Service
I have used Blueflame for servicing my boiler for a few yrs. Had my boiler serviced today, cannot praise the engineer enough. He was on time, very pleasant and left my property as he found it . See you again in 12mths time
Customer in Cumbria
Posted on 27/10/2022
, work completed 27/10/2022
Recommended
Annual boiler service
I have used Blueflame for servicing my boiler for several years, having been recommended by a friend. The engineer Paul arrived on time, was very pleasant, and completed the work efficiently with no disruption.
Customer in Cambridgeshire
Posted on 07/11/2022
, work completed 02/11/2022
Recommended
Excellent service, personal satisfaction, job well done.
Our boiler decided that after 14 years it had had enough. Blue Flame had serviced it previously and we were keen to use them as we had always found their professional and friendly service of a very high standard. In spite of a very busy workload they managed to reschedule jobs to accommodate us. The workmen arrived on time , took great pains to cover carpets and wore shoe covers. They were polite and took pains to explain exactly what they had to do. The work was completed within the day and the new boiler is working well. We recommend them wholeheartedly
Hilary in Cumbria
Posted on 15/11/2022
, work completed 11/11/2022
Recommended
Great work and fast
Really pleased with the engineers that came to install a new boiler, they arrived on time and worked tirelessly throughout the day and tided up after themselves each day and left the place clean after completion of the job taking all the old boiler etc. with them would recommend this company to anyone requiring this time of work.
Margaret and Tom in Cumbria
Posted on 18/11/2022
, work completed 17/11/2022
Recommended
Another great job
Blue Flame have done a few jobs for us and I can wholeheartedly recommend them. They are always polite, professional and do the work to a high standard. They are very easy to deal with and turn up when they say they are going to. They may not be the cheapest, but they are value for money.
Customer in Cumbria
Posted on 29/11/2022
, work completed 26/11/2022
Recommended
First class
Contacted Blue Flame for a quote for a combi renewal and pipework alterations. Service has been first class from initial contact with the office to the completion of the work. The quote was competitive and thorough, the lads that came to do the job were polite, neat and tidy, explained the work required and worked well in cold conditions providing an excellent finished project. I will be recommending Blue Flame to friends and family.
Customer in Cumbria
Posted on 03/12/2022
, work completed 02/12/2022
Recommended
New Boiler
Blue Flame installed a new condensing combination boiler on the 30/Nov/2022. Yes, the work was completed to the agreed schedule and budget. The two installers, Lee and Kai were outstanding. They were clean, helpful and worked very hard. They tidied up to a very high standard. Overall I am delighted with the work that was done.
Customer in Cumbria
Posted on 08/12/2022
, work completed 30/11/2022
Recommended
Water main rerouting
The blue flame team are always prompt ,they keep you updated with every thing from your 1st call to job done .we were very stressed as we had a water leak within our house boundary ,we had called lots of people but got nobody willing to look as it was nearing Xmas .blue flame answered and booked for a rep to come and access the job .we come to a job decision and they booked us in for 22nd Dec .we were notified before they come and the workers arrived on time ,the job was done as discussed and they were very clean and professional in what they did .blue flame have worked for us in the past and I would highly recommend them .well done blue flame .
Customer in Cumbria
Posted on 22/12/2022
, work completed 22/12/2022
Recommended
Professional Service
Great service carried out by Blue Flame Services. Engineer was prompt, courteous and professional. Would recommend.
Business Customer in Cumbria
Posted on 01/02/2023
, work completed 23/01/2023
Recommended