Blue Flame Services Limited

From quotation to fitting Blue Flame were outstanding. During the quotation Dave was very professional and helpful. The fitters Andrew and Corbie did a fantastic job of removing back boiler, fitting the new combi boiler and radiators. They made sure everything was clean and tidy. Would definitely recommend Blue Flame.

Pleased with service I received, the engineer was pleasant, helpful and professional, he completed my service, boiler is working well, and radiators get hot. Price is what I expected.

Many thanks, speedy response and professional workmanship from Kai and Lee. We had a new boiler fitted with associated works. Floor covers and overshoes as needed, friendly and approachable with any queries. Highly recommend Blue Flame.

I am on a service contract so the scheduling was automatically booked for a time that suited me. The engineer was professional and tidy, while there he freed a stuck valve on a radiator in a spare room at no extra cost.

Would highly recommend blue flame turned up on time and where professional and friendly did a excellent job and everything was left tidy after the job was complete

Old cylinder and gravity tank removed. existing boiler removed and new combi fitted. New gas pipe fitted and re routed. All pipes lagged and all materials removed. Good job from start to finish. worked to a daily plan and kept me informed all the way. Two very likeable and trustworthy technicians. All work carried out on time at a competitive price. WELL DONE

Very pleased with whole progress from initial contact with Blue Flame to completion of installation. All members of staff we had contact with were helpful, friendly & provided a first class professional service. They were able to fit our job in quickly, engineers arrived on date as arranged & on time. Work was finished as agreed and property left clean & tidy, engineers were excellent, explained what had been done & gave full instructions on how to set new boiler controls etc - would definitely recommend this company.

The Blue Flame engineer, Dave, was highly skilled with a great personality ........... highly recommended.

Combi Boiler installation to replace old boiler, new controls & radiator valves, removal of water tanks, installation of a new radiator & gas fire service. The company were fantastic from first enquiry to completion of the work, especially the installers. There was no hard sell and I got an explanation of the options available to me and their recommendation. I received a detailed quote and we agreed an installation date which fitted with my schedule. I was kept informed of a slight delay to the start time on the first day and the work was completed within the original quoted timescale of 2.5 days. The staff doing the installation were amazing. They were hard working, friendly, efficient and professional completing the work to a very high standard and leaving the property better than it was originally. I will be taking out a service package and have already recommended this company twice.

I called Blue Flame as we had a leak in our central heating system. I feared we may have to have floors ripped up to find it. The man who called to estimate was friendly polite and reassuring. He explained a way to resolve the problem, sent me an estimate the same day and the job was booked in a week after I accepted the estimate. The guys who came to do the work were extremely polite, efficient and tidy, they had the job done in no time and although we now have some pipes running down walls they are hardly noticeable. The problem was fixed, a new radiator fitted in our lounge, system tested and they were away. Our central heating is working perfectly now. This may not be the cheapest firm to use but their work ethic is second to none. I would not hesitate to use them again. All the people I came into contact with were friendly and helpful, there was absolutely no mess when the work was done and they fixed the issues as they said they would - no dramas. Excellent work, thank you very much.

After a month of chasing the installer of our oil boiler for a service, we lost patience and rang Blue Flame. We rang at 11.45 am on the Friday, and the job was complete by 11.30 am the following Monday. The office contact is extremely efficient, and the engineer who attended was friendly and helpful. The price for the job (quoted in advance) was competitive. All in all, highly recommended.

No problems at all, we’re more than happy to help and get us in ASAP due to having no hot water or heating. Work done in 2 days- new boiler fitted and new pipe laid.

Once again the service provided by Blue Flame was excellent. The service was carried out on time and to the estimate provided and the engineer that carried out the work was extremely professional and extremely friendly. I will be back in touch with Blue Flame in 12 months time. Many thanks.

Great from start to finish. Came out to me when agreed, turned up to fit new boiler on time. Two engineers worked none stop for two days leaving property clean and tidy. Excellent all good.

Excellent service from start to finish. All members of staff we have dealt with have been friendly and professional. David who came to do the survey didn’t do the hard sell just explained exactly what work would be involved, answering any questions and taking away any worries we may have had about the installation. The quote came through very quickly and the office staff dealt with the booking side of things with no issues. The two engineers that came to do the installation were excellent. They were hard-working, courteous and helpful. They were very clean workers so no additional housework was required after they had left. We would highly recommend this company to anyone looking for a boiler installation.

Blue Flame provided a quick and efficient service along with regular customer updates. All the skilled heating engineers attending our property were polite and helpful and kept the work area tidy at all times.

Old boiler went bang whilst on holiday, contacted Blue Flame and they came out straight away to provide quote, once agreed they were there on Monday to install new boiler. Didn't get the names of the two guys installing but they did and excellent quality job and left no mess. Very competitive price and would highly recommend Blue Flame.

4 men worked tirelessly to prepare and fit a slab base having already removed a wooden surround and emptied my oil tank into a container. They then sawed up the old tank. Carried the heavy new tank and installed it on the slab. When in place they pumped the good oil back into the new tank. All this was done in pouring rain yet they remained cheerful throughout. They removed all waste items and left it clean and tidy. Job finished within the day so we could have the boiler running same day. Finished off the next day. In all they were a great bunch remained cheerful throughout even though one of them said he was wet through to his boxers.

Prompt service and good advice on what to do to make the new system better than the old. Did a great job quickly and carefully, and left the place clean and tidy.

Able to book easily. Engineer arrived as advised, received a message to say they were on their way, so good communication. Engineer polite and carried out the boiler service efficiently. They were polite and a respectful of property, eg removed boots. Pleased with the service including receipt of invoice etc.

Blue Flame Services Limited have constantly delivered us with a professional, friendly, quick, stress free & exemplary service. They recently fitted us with a new boiler, David came out to review the work needed, he clearly explained the process & options available, no hard sell just informative & answered all of our questions. Even though this is the busiest time of year Patrick managed to fit us in around their very busy work schedule. David & Reece fitted our new boiler, they were a pleasure to have in our home, both very friendly & respectful of our property & left our home tidy. We are very pleased with our new boiler & we were also pleased that they flushed through all of our radiators. The paperwork was completed by them & our water quality tested & the details emailed to us. David explained how the boiler works & how to operate the system. The whole process was smooth, easy & stress free.

We are delighted with the service we received from Blue Flame. It took less than a week from the initial site visit to completion of the install. The Engineer (David) was very professional and thorough. All work was carried out as per the quote. On completion of the install, David noticed that the pressure had dropped in the new boiler, he went above and beyond in tracing the problem (which was a faulty radiator connection and nothing to do with the work carried out). To carry out the repair, David had to go under the house crawl space, which is not the nicest of environments, and to make matters worse the weather outside was torrential rain. The repair was carried out successfully and David stayed to check there were no other issues. All in all, a fantastic service from a very professional and friendly company. Will definitely recommend to friends and family.

The service engineer arrived right on time and removed his shoes at front door to protect our carpets. He was polite and worked efficiently and thoroughly and cleaned up when he was finished. Very pleased, will use them again.

We returned home having been away for a couple of weeks to find our LPG boiler would not start. We called Blue Flame early in the afternoon and they came out the same day and repaired our old boiler, having been able to locate and use spares from an old boiler. They worked until late in the evening to ensure the boiler was working, always with a smile. They returned the next morning to check everything and make a couple of minor adjustments. The engineers were extremely professional and very pleasant to deal with: I would thoroughly recommend them. It is rare to see such excellence and superb customer service. Thank you!

Blue Flame have been servicing my central heating boiler and gas fire for quite a number of years now. Their engineers are always polite and friendly and act in a very professional manner. They also appear to be knowledgeable and ready to offer advice about home heating systems. They always make an effort to keep your home clean whilst doing the service.