Endorsed by Which?

Blue Flame Services Limited

4.9

564 Reviews

Opening Hours
Today - 08:30–16:30
  • Monday 08:30–16:30
  • Tuesday 08:30–16:30
  • Wednesday 08:30–16:30
  • Thursday 08:30–16:30
  • Friday 08:30–16:30
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Blue Flame Service Ltd is a local firm based in Maryport, Cumbria, originally set up by David Harrison in 2003. Over the past 15 years we have developed and grown into one of Cumbria ’s leading utility contractors providing first class plumbing, heating, electrical and renewable services.

Our fleet of 5 fully fitted vehicles support all the services we provide covering the whole of Cumbria, Millom to Carlisle, Whitehaven to Penrith.

We cover all aspects of Plumbing and Heating, Blue Flame Services are now able to offer boiler finance and Bathroom finance options throughout Cumbria.

Blue Flame can now offer easy payment solutions with 0% APR on all boiler, bathroom and electrical installations.

We can now protect your Home with a range of Boiler Care packages starting from £0.37 a day, all packages include an annual boiler service, unlimited call outs and up to £1,000 inc vat for repair works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom tiling
    • Electric Showers
    • Wet rooms
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Immersion Heaters
    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Gas installers

    • Gas Fires
  • Caravans repair and servicing

  • More Services

    • woodburning stoves
    • solar pv
    • solar thermal

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
564 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Prompt & professional
Customer Service
Quality
Value
Perfect service.
Beryl, Cumbria Posted on 02/11/2017 , work completed 02/11/2017
Boiler and Gas fire service
Customer Service
Quality
Value
I have been using Blue Flame services Ltd now for over 6 years. They originally installed a new boiler, 3 bathrooms (fully tiled) and re-valved all the radiators in the property. They have continued to carry out a full service of the boiler and gas fire each year. Their workmanship is exemplary. Appointments are made around our working hours and their engineers always arrive at the requested time.
MarkArm Posted on 22/11/2017 , work completed 22/11/2017
First rate job, good workers
Customer Service
Quality
Value
Prompt, very good all round. Job done, satisfied.
Jim, Cumbria Posted on 09/10/2017 , work completed 09/10/2017
Helpful and Efficient
Customer Service
Quality
Value
The Blue Flame engineer came to our static van and said 'No problem, we can do that'. Immediate relief and confidence, as a previous consultant from elsewhere had expressed only negatives re. our condemned Worcester boiler - we would never get a replacement to fit, the flue would be in the wrong place etc. Blue Flame fitted us, at short notice, into their busy schedule. The engineer fitted a new Worcester boiler without fuss and did a brilliant job. Highly recommended!
Judy A, Cumbria Posted on 28/10/2017 , work completed 28/10/2017
100% Satisfied, Job Well Done
Customer Service
Quality
Value
100% satisfied with work, attitude & manners well done. Clean workers could not fault them.
Steven, Cumbria Posted on 04/11/2017 , work completed 04/11/2017
Brilliant Job
Customer Service
Quality
Value
Quick, reliable, friendly and helpful.
Lisa, Cumbria Posted on 24/11/2017 , work completed 24/11/2017
Great job
Customer Service
Quality
Value
Great job done, workmen very friendly and helpful. Very efficient, very pleased.
Shelley, Cumbria Posted on 28/11/2017 , work completed 28/11/2017
My review
Customer Service
Quality
Value
They are excellent workers
Pauline, Cumbria Posted on 20/03/2018 , work completed 20/03/2018
The trader replied (on 08/05/2018)
Hello Pauline I am glad to hear you were happy with our service and I hope you will use Blue Flame Services again for all your future plumbing and electrical needs.
Brilliant, prompt and professional.
Customer Service
Quality
Value
They came across some hidden difficulties with my home being built in 1800 and a listed building, but nothing was a problem to them. They explained everything to me and I'm 76 years old, 77 in June.
Marjorie, Cumbria Posted on 09/04/2018 , work completed 09/04/2018
The trader replied (on 08/05/2018)
Hello there Marjorie I am pleased to hear you were happy with our service I hope you choose to use Blue Flame Services for all your future plumbing and electrical needs.
Excellent service.
Customer Service
Quality
Value
Very pleasant & tidy worker, efficient & very thorough. Your employees always have been pleasant & efficient.
Which? Trusted Traders Consumer Posted on 21/08/2018 , work completed 21/08/2018
The trader replied (on 18/09/2018)
Hello there and thank you for taking the time to leave such positive feedback, I am happy to see you found our workforce pleasant and efficient. We always aim to deliver a first class service and I am happy to see we have met your expectations. We hope you use Blue Flame Services for all your future plumbing heating and electrical needs
Much appreciated.
Customer Service
Quality
Value
The service provided is more than satisfactory. The work was carried out neatly with no fuss, promptly & efficiently. The young gentleman was personable & completed all the work with no problems arising. A good & reliable service as usual.
Hazel, Cumbria Posted on 23/08/2018 , work completed 23/08/2018
The trader replied (on 18/10/2018)
Hello Hazel, thank you for taking the time to leave such a nice positive review about the service you have received from our team, I am very proud to see that our staff were able to meet your expectations and represented the company well. I hope you choose Blue Flame Services for all your future plumbing, heating and electrical needs.
Very professional
Customer Service
Quality
Value
On time, very professional, good clean worker. Pleasant and helpful.
David, Cumbria Posted on 29/08/2018 , work completed 29/08/2018
The trader replied (on 10/05/2019)
Hello David - Thank you for taking the time to leave a positive review, I am happy to see you found our engineers professional and with a good clean positive attitude. Please bare us in mind for all future plumbing, heating and electrical issues.
Polite & efficient
Customer Service
Quality
Value
Boiler service. Very polite and efficient.
Jayne, Cumbria Posted on 15/08/2018 , work completed 15/08/2018
The trader replied (on 30/08/2018)
Hello Jayne, Thank you for the kids words on the service you received. We appreciate all feedback and I hope you use Blue Flame Services for all your future plumbing, heating and electrical needs
Blue Flame
Customer Service
Quality
Value
Excellent service.
John, Cumbria Posted on 13/11/2018 , work completed 13/11/2018
Helpful and professional
Customer Service
Quality
Value
Very helpful, needed a part ordered which came the next day and was fitted immediately. Would recommend Blue Flame to anyone.
Rosemary, Cumbria Posted on 23/10/2018 , work completed 23/10/2018
Reliable and professional
Customer Service
Quality
Value
I would recommend Blue Flame to anybody. They are fast, efficient, reliable, courteous, on time, get in touch if they are going to be late, pricewise excellent. This is the second time I have had to call them out and have found them outstanding in work, reliability and professionalism.
Customer in Cumbria Posted on 24/01/2019 , work completed 20/12/2018
Service.
Customer Service
Quality
Value
Good job, very friendly lad, efficient & easy to talk to.
Doreen, Cumbria Posted on 07/02/2019 , work completed 07/02/2019
Shower installation
Customer Service
Quality
Value
Old shower removed. New shower fitted. Excellent service. On time and completed very promptly.
Rachael, Cumbria Posted on 30/01/2019 , work completed 30/01/2019
Blue Flame.
Customer Service
Quality
Value
Did a great job. The engineer was a very pleasent local person. He tidied up brilliantly and did a really good job.
Keith, Cumbria Posted on 04/12/2018 , work completed 04/12/2018
Very professional.
Customer Service
Quality
Value
Work undertaken was most satisfactory. The young man (Daniel) was very polite and had a professional manner in his duties.
Margaret, Cumbria Posted on 21/02/2019 , work completed 21/02/2019
My review
Customer Service
Quality
Value
Efficient, helpful, clean and tidy.
Andrew, Cumbria Posted on 09/01/2019 , work completed 09/01/2019
Prompt and professional
Customer Service
Quality
Value
Boiler service, carried out very professionally. Excellent communication.
Nicola, Cumbria Posted on 18/02/2019 , work completed 18/02/2019
Great service!
Customer Service
Quality
Value
Very professional service, staff were knowledgeable and courteous.
Charlotte, Cumbria Posted on 11/02/2019 , work completed 11/02/2019
Very professional
Customer Service
Quality
Value
New boiler fitted, very professional service. Engineers friendly and polite. Very Pleased with the standard of workmanship. I would definitely use Blue Flame Services Ltd again and would recommend them to others.
Susan, Cumbria Posted on 10/04/2019 , work completed 10/04/2019
The trader replied (on 25/10/2019)
Hello Susan Thank you for taking the time out of your day to leave a positive review - We appreciate you using ourselves for your new boiler installation, I understand that its not an every day purchase and can sometimes be a daunting experience. We are on hand to provide you with information so you can make an informed decision and our staff will always be polite and professional. If you have any future issues please do not hesitate to contact Blue Flame Services. Kind regards, Graeme
First class service, from quote to completion.
Customer Service
Quality
Value
Having discussed the work required, all new copper plumbing to all new radiators and fresh supplies to both bathrooms and fitting the bathrooms, David Harrison could not have been more helpful. We must have had a dozen of the team at different times and they were all excellent, nothing too much trouble and Daz wouldn't leave without cleaning up at the end of each day. I have no hesitation to highly recommend Blue Flame Cumbria.
Customer in Cumbria Posted on 25/11/2019 , work completed 21/11/2019
The trader replied (on 27/11/2019)
Hello there Mr Charley, thank you for taking the time to leave such a nice positive review on the service we have provided I know it must have been very intrusive to have so many workmen in your home but I am happy to see we kept all the mess to minimum - if you ever require any more plumbing, electrical or gas works please do not hesitate to contact the office. Kind regards Graeme