/
Find a trader
Endorsed by Which?

Blue Flame Services Limited

4.9

564 Reviews

Opening Hours
Today -
  • Monday 08:30–16:30
  • Tuesday 08:30–16:30
  • Wednesday 08:30–16:30
  • Thursday 08:30–16:30
  • Friday 08:30–16:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Blue Flame Service Ltd is a local firm based in Maryport, Cumbria, originally set up by David Harrison in 2003. Over the past 15 years we have developed and grown into one of Cumbria ’s leading utility contractors providing first class plumbing, heating, electrical and renewable services.

Our fleet of 5 fully fitted vehicles support all the services we provide covering the whole of Cumbria, Millom to Carlisle, Whitehaven to Penrith.

We cover all aspects of Plumbing and Heating, Blue Flame Services are now able to offer boiler finance and Bathroom finance options throughout Cumbria.

Blue Flame can now offer easy payment solutions with 0% APR on all boiler, bathroom and electrical installations.

We can now protect your Home with a range of Boiler Care packages starting from £0.37 a day, all packages include an annual boiler service, unlimited call outs and up to £1,000 inc vat for repair works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating

  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom tiling
    • Electric Showers
    • Wet rooms

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance

  • Heating contractors

    • Immersion Heaters
    • Central heating systems (installation and servicing)
    • Oil fired heating equipment

  • Gas installers

    • Gas Fires

  • Caravans repair and servicing

  • More Services

    • woodburning stoves
    • solar pv
    • solar thermal

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
564 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Recommended

Recommended

by 100% of customers
Sort by
Proficient and reliable installation
Customer Service
Quality
Value
The professional process from the assessment of work to implementation of the agreed contract. Confident and efficient staff able to provide advice and answers to queries. Company employees always endeavour to assist promptly if maintenance issues arise.
Customer in Cumbria Posted on 18/08/2020 , work completed 18/08/2020
Recommended
Excellent Service
Customer Service
Quality
Value
New boiler relocated and installed, gas feed pipe re-routed and 4 new radiators fitted. All work was completed within 3 days. High quality job, all the installers worked hard and professionally. Excellent company to deal with right through from planning, receiving quote to job completion. Highly recommended!
Customer in Cumbria Posted on 16/09/2020 , work completed 09/09/2020
Recommended
The trader replied (on 16/12/2020)
Brilliant review to read this evening, your kind words have been passed on to all the fitters involved in the works. I hope you keep us in mind for all future plumbing works Kind regards, Graeme
Excellent, efficient service
Customer Service
Quality
Value
Blue Flame provided a quick and efficient service along with regular customer updates. All the skilled heating engineers attending our property were polite and helpful and kept the work area tidy at all times.
Customer in Cumbria Posted on 18/07/2023 , work completed 17/07/2023
Recommended
Efficient and timely
Customer Service
Quality
Value
Able to book easily. Engineer arrived as advised, received a message to say they were on their way, so good communication. Engineer polite and carried out the boiler service efficiently. They were polite and a respectful of property, eg removed boots. Pleased with the service including receipt of invoice etc.
Customer in Cumbria Posted on 08/11/2023 , work completed 07/11/2023
Recommended
Boiler Service
Customer Service
Quality
Value
The service engineer arrived right on time and removed his shoes at front door to protect our carpets. He was polite and worked efficiently and thoroughly and cleaned up when he was finished. Very pleased, will use them again.
Customer in Cumbria Posted on 05/12/2023 , work completed 05/12/2023
Recommended
A very good and professional job
Customer Service
Quality
Value
Work carried out over four days by a good and professional team. We are very pleased.
Roger, Cumbria Posted on 18/04/2017 , work completed 18/04/2017
Recommended
Reliable work
Customer Service
Quality
Value
Blue flame carried out the annual service of my boiler and gas fire, they arrived 10 mins before expected but had phoned me to check if this was ok. The engineer got straight to work on the boiler first and then the fire both were done with no fuss or disruption and warranty paperwork was done at the same time, my carpet was protected by dust sheets and everything worked fine after he left. I gave the engineer the payment with cheque as agreed and he said the gas certificate will be sent to me separately later. The engineer explained what he was doing as he carried out the work and answered all my questions. Very satisfied with blue flame.
Stevie Posted on 17/10/2018 , work completed 17/10/2018
Recommended
Excellent
Customer Service
Quality
Value
From quote to fitting excellent service would have no hesitation in recommending them. Don't usually fill in feedback but made an exception in this case.
Sally, Cumbria Posted on 03/11/2017 , work completed 03/11/2017
Recommended
Done a good job
Customer Service
Quality
Value
Very helpful. The plumber was on time at Bransty Care Home, was good, done a good job. Help with next door.
John, Cumbria Posted on 20/03/2018 , work completed 20/03/2018
Recommended
The trader replied (on 03/04/2018)
Hello there John I am so happy to see you have taken your time to leave such positive feedback about our plumber at Bransty are home I hope for any future plumbing needs Blue Flame Services will be your first port of call.
Prompt.
Customer Service
Quality
Value
Work done unsupervised to a high standard.
Shirley, Cumbria Posted on 03/04/2018 , work completed 03/04/2018
Recommended
The trader replied (on 08/05/2018)
Hello there Shirley I am glad to hear you were happy with our service, I hope for all your future plumbing and electrical needs you will use Blue Flame Services again.
Hard working, good job and tidy.
Customer Service
Quality
Value
The workmen arrived on time as promised and set straight to work. They did a great job and adapted to issues they encountered. They were tidy and polite. Happily recommend.
David, Cumbria Posted on 02/07/2018 , work completed 02/07/2018
Recommended
The trader replied (on 01/08/2018)
Good day David, Its lovely to read such kind words and to see we lived up to your expectations, we always do our best to deliver a first class service. We hope you choose to use Blue Flame Services for all your future plumbing, heating and electrical needs.
Prompt, polite, excellent job
Customer Service
Quality
Value
Patrick attended twice, to assess the job and order the part, and then returned to fit it. All my dealings with Blue Flame from the telephone service (I like that I can pay the bill over the phone) to the plumbers who attend, means that we get excellent, professional service. We have been using their company for 17 years, I would highly recommend them, especially Patrick who is so polite and helpful.
Alison, Cumbria Posted on 16/08/2018 , work completed 16/08/2018
Recommended
The trader replied (on 30/08/2018)
Good day Alison, I am glad to see you have been a loyal customer for 17 years it really does bring a smile to our faces as it means we must be doing an excellent job. I am glad to see you were happy with the service Patrick provided and I will pass on your kind words. I really hope you use Blue Flame Services for all your future plumbing, heating and electrical needs.
Recommend
Customer Service
Quality
Value
Arrived promptly, very thorough. Would certainly, recommend Blue Flame to service back boiler and gas line.
Linda, Cumbria Posted on 25/01/2019 , work completed 25/01/2019
Recommended
Prompt and thorough
Customer Service
Quality
Value
Excellent service. Arrived on time. Explained what he would do against what I had asked for. Very thorough. Very polite.
Sandra, Cumbria Posted on 13/04/2017 , work completed 13/04/2017
Recommended
Very professional job
Customer Service
Quality
Value
A very professional job done on time and on budget. A very personable technician.
Michael, Cumbria Posted on 08/10/2018 , work completed 08/10/2018
Recommended
My review
Customer Service
Quality
Value
Good job done.
Ian, Cumbria Posted on 21/02/2019 , work completed 21/02/2019
Recommended
The trader replied (on 25/10/2019)
Hello Ian, Thank you for taking the time out of your day to leave a positive review - If you have any future issues please do not hesitate to get in touch. Kind regards Graeme
Quick and efficient
Customer Service
Quality
Value
We've needed this work done for some time - it was just a case of finding a trustworthy company to carry it out. Living out in the country, it can be difficult to get trades teams to attend the property. We've used Blue Flame for a number of things, including annual boiler service and any boiler problems. I like them because it is a large local company, which means that someone attends when they say they will and the response is always quick, because there are enough engineers to cover demand. Would thoroughly recommend them.
Vic in Cumbria Posted on 04/05/2021 , work completed 23/04/2021
Recommended
The trader replied (on 02/06/2021)
Hello Vic, Its lovely to see a loyal customer leave such a positive review about the service we have provided, we do understand that were not always the cheapest however we are always on time and at the end of a phone if any problems occur. Glad to see you would recommend us for future plumbing, heating and electrical jobs. Thank you from everyone here at Blue Flame Services Kind regards, Graeme
Boiler Service
Customer Service
Quality
Value
Boiler service. Attended promptly. Considerate over cleanliness (cover shoes).
John, Cumbria Posted on 30/10/2018 , work completed 30/10/2018
Recommended
My Review
Customer Service
Quality
Value
Prompt & professional
Which? Trusted Traders Consumer Posted on 18/06/2016 , work completed 18/06/2016
Recommended
Neat & professional job
Customer Service
Quality
Value
First class service. Andrew did a brilliant job and went above and beyond.
David, Cumbria Posted on 22/08/2018 , work completed 22/08/2018
Recommended
The trader replied (on 18/10/2018)
Hello David, thank you for taking the time to leave such a nice positive review about Andrew and the work he did, I shall pass on your kind words. I hope you choose Blue Flame Services for all your future plumbing, heating and electrical needs.
Excellent job
Customer Service
Quality
Value
Very pleased with the work and the standard of service.
Steven, Cumbria Posted on 29/01/2018 , work completed 29/01/2018
Recommended
Boiler replacement
Customer Service
Quality
Value
Fast response to boiler breakdown. Replacement fitted within two days.
Heather, Cumbria Posted on 21/12/2017 , work completed 21/12/2017
Recommended
Satisfactory & professional job
Customer Service
Quality
Value
All staff were friendly and carried out all works to a professional standard.
Michael, Cumbria Posted on 23/04/2018 , work completed 23/04/2018
Recommended
The trader replied (on 08/05/2018)
Hello Michael I am pleased to hear you were happy with the work carried out, we hope that you will use Blue Flame Services again for all your future plumbing and electrical needs.
Replace old boiler and radiators
Customer Service
Quality
Value
The work was assessed by a professional who knew his job and by the next day we had a comprehensive quote, detailing exactly what we needed. Furthermore the final bill had no hidden extras. We were kept informed about the appointment and an excellent team of lads carried out the work. They were hard working, polite, helpful and respectful of our home addressing any snagging as they went along, leaving a very good job behind them. We wouldn’t hesitate to recommend them.
Anne and Brian in Cumbria Posted on 12/08/2021 , work completed 03/08/2021
Recommended
Good quality job
Customer Service
Quality
Value
Happy with overall job. Engineers very professional and punctual. Would recommend firm to friends and family.
Michael, Cumbria Posted on 14/02/2018 , work completed 14/02/2018
Recommended
Which? Trusted Traders

For Consumers

For Businesses

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.