Endorsed by Which?

Blue Flame Services Limited

4.9

564 Reviews

Opening Hours
Today -
  • Monday 08:30–16:30
  • Tuesday 08:30–16:30
  • Wednesday 08:30–16:30
  • Thursday 08:30–16:30
  • Friday 08:30–16:30
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Blue Flame Service Ltd is a local firm based in Maryport, Cumbria, originally set up by David Harrison in 2003. Over the past 15 years we have developed and grown into one of Cumbria ’s leading utility contractors providing first class plumbing, heating, electrical and renewable services.

Our fleet of 5 fully fitted vehicles support all the services we provide covering the whole of Cumbria, Millom to Carlisle, Whitehaven to Penrith.

We cover all aspects of Plumbing and Heating, Blue Flame Services are now able to offer boiler finance and Bathroom finance options throughout Cumbria.

Blue Flame can now offer easy payment solutions with 0% APR on all boiler, bathroom and electrical installations.

We can now protect your Home with a range of Boiler Care packages starting from £0.37 a day, all packages include an annual boiler service, unlimited call outs and up to £1,000 inc vat for repair works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom tiling
    • Electric Showers
    • Wet rooms
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Immersion Heaters
    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Gas installers

    • Gas Fires
  • Caravans repair and servicing

  • More Services

    • woodburning stoves
    • solar pv
    • solar thermal

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
564 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
New Oil Combi fitted with new thermostatic radiator Valves and Hive system.
Customer Service
Quality
Value
All aspects of the work quoted were carried out to a high standard, the lads were extremely clean and tidy, they explained everything, nothing was too much trouble. From the initial quote to the end product the professionalism from Blue Flame and their employees was first class.
Customer in Cumbria Posted on 29/02/2024 , work completed 28/02/2024
All good Boiler service.
Customer Service
Quality
Value
All very good from booking to servicing at a good price.Have used Blue Flame since they fitted the boiler in 2019.They have also fitted a new radiator valve at a good price.
Customer in Cumbria Posted on 19/03/2024 , work completed 19/03/2024
quick and effective boiler fit
Customer Service
Quality
Value
I am delighted with Patrick and his calls to tend to my booking. David has also been great as have the fitters themselves. Thank you, I will use again.
Customer in Cumbria Posted on 19/04/2024 , work completed 17/04/2024
Efficient service
Customer Service
Quality
Value
Arranged for oil boiler to have annual service. Easy to book an appointment. Oil engineer arrived promptly and completed the service and gave advice with regard to usage, temperature settings and general maintenance. Reece was a very polite and helpful young man. Thank you
Customer in Cumbria Posted on 23/04/2024 , work completed 23/04/2024
Replacement gas pipe, shower pump, bath taps, immersion heater.
Customer Service
Quality
Value
Excellent service, knowledgeable pleasant staff. Good attention to detail Would recommend to others without hesitation.
Customer in Cumbria Posted on 18/06/2024 , work completed 17/06/2024
Heaven sent.
Customer Service
Quality
Value
When I phoned Blue Flame and explained the problem, I was given a date and time when the engineer would call. His arrival was as stated and the work carried out was faultless. The cost of the repair was more than reasonable and his check on the boiler settings afterwards was to be admired. Based on this and previous dealings with the company, I have no hesitation in recommending them to others.
Customer in Cumbria Posted on 20/06/2024 , work completed 19/06/2024
Excellent installation
Customer Service
Quality
Value
Recently had a gas fire serviced and a replacement boiler at my Mam’s which involved re- locating it for improved access and making good obsolete pipes/ controls etc. In both cases the guys were great, prompt, professional and friendly. Mam is very happy with the results. Wouldn’t have any hesitation in recommending this Company. Thankyou!
Customer in Cumbria Posted on 26/06/2024 , work completed 26/06/2024
Oil boiler water leak
Customer Service
Quality
Value
External combi oil boiler and, doing a weekly pressure check, found room full of condensation and water on the floor. Removed boiler lid to find a fine spray of hot water hitting the lid and running all over the control panel etc. Dumped some kitchen paper over the spray to contain it / turned the hot water etc to off / mopped up the control panel etc and 'phoned Blue Flame by, then, late afternoon. I expected, at best, an engineer next day to ID and order a spare part. What I got was David, within the hour, and carrying the necessary spare. It's not the most spacious home for the boiler despite being purpose built and not the easiest to work in. Nevertheless the repair and subsequent checking was completed circa 2 hours after the 'phone call which is rather impressive! Very grateful - thank you.
Customer in Cumbria Posted on 27/06/2024 , work completed 26/06/2024
Finally, our loo has been sorted!
Customer Service
Quality
Value
After trying to get a plumber out for 3 weeks with no success (we're in a rural area) I contacted my local Blue Flame office. The call was answered quickly and the job booked in there and then. It took the plumber about a minute to sort out our loo, that had water running into the cistern constantly. It was driving me up the wall - it sounded like an indoor water feature! Really impressed with how quickly this was sorted and he explained what had happened in the cistern to cause this. Fantastic service.
Customer in Cumbria Posted on 03/07/2024 , work completed 02/07/2024
Great service
Customer Service
Quality
Value
We needed an old boiler replaced and moved to another area in the kitchen. Boiler was installed, ugly messy pipes on the external wall were replaced and moved, which look so much better. Tidy job inside and out, no mess left and completed in a day. Would definitely recommend
Customer in Cumberland Posted on 13/07/2024 , work completed 27/06/2024
Excellent Company
Customer Service
Quality
Value
The perfect company, Efficient, helpful, courteous and really competitive with their pricing structure. Highly recommended for their efficiency alone, let alone the work carried out.
Customer in Posted on 24/07/2024 , work completed 23/07/2024
Great service throughout!
Customer Service
Quality
Value
Please see Invoice description - New Boiler Installation. The work was well planned and well carried out. Difficulties due to the boiler location were carefully sorted out and our premises left in a tidy manner. Thank you.
Customer in Cumberland Posted on 30/08/2024 , work completed 28/08/2024
Always efficient and professional
Customer Service
Quality
Value
We have an annual boiler service by Blue Flame. They are excellent. Efficient. Very flexible and know their stuff. Definitely recommend.
Customer in Cumberland Posted on 19/09/2024 , work completed 18/09/2024
Great service and friendly staff
Customer Service
Quality
Value
Annual gas boiler service undertaken and tempermental room theromstat sorted out. The service engineer arrived promptly, was very friendly and professional, and completed the work quickly and efficiently. An excellent service all round.
Customer in Cumberland Posted on 25/09/2024 , work completed 25/09/2024
Exceptional Service!
Customer Service
Quality
Value
I cannot recommend Blue Flame more highly. They are absolute professionals. Their communication, prior to and during the job, was excellent, their attitude to work was extremely positive, which was a pleasure to see and they went above and beyond, even pressure-washing my path before leaving. They left the place spotless and took away all the old workings after fitting my new boiler. They were able to squeeze me in ahead of time, which really means a lot at this time of year. I am absolutely delighted with the end result & wish them continued success with their business.
Customer in Posted on 13/10/2024 , work completed 11/10/2024
satisfied customer
Customer Service
Quality
Value
Arrived for the yearly boiler service which was done quickly and efficiently very nice and friendly explained everything too you arrived on time would recommend the high quality service
Customer in Cumberland Posted on 01/11/2024 , work completed 30/10/2024
Thank you
Customer Service
Quality
Value
Blue Flame service our LPG boiler every year. Office staff and engineers always friendly and helpful. Thank you.
Customer in Cumberland Posted on 13/11/2024 , work completed 12/11/2024
Gas leak
Customer Service
Quality
Value
Exceptional service. Left my house immaculate,after a very long and difficult job. Would highly recommend.
Customer in Cumberland Posted on 21/11/2024 , work completed 20/11/2024
Installation of new pipework, fitting of 6 new radiators and associated remedial work
Customer Service
Quality
Value
Blue Flame has been servicing my electric boiler for some years and I was aready impressed by their quality of work and friendly efficient service. When my central heating pipes burst and the water drained out of my heating system necessitating installation of a new system I was dreading the upheaval that pulling up the the flooring etc, would cause. The two engineers who did the job were very friendly, communicative, fast, efficient and multi skilled. The work on my house was quite complex due to the nature of the build, but the engineers quickly worked out a plan to get around the problems and had the job done in two and a half days rather than the three days I was initially advised. The cosmetic remedial work they finished off the job with means that you would had hardly know they had been here and my house is once again warm. The word "impressed" seems insignificant in relation to this company and I would highly recommend Blue Flame to anyone.
Customer in Cumberland Posted on 22/11/2024 , work completed 22/11/2024
Highly recommended
Customer Service
Quality
Value
Professional and reliable. Thank goodness that this company exists ! An appointment is made over the phone, confirmed. Turn up when arranged, job done well and respectful. Invoice via email and value for money. In future I will go straight to Blue flame instead of waiting for other traders who don’t even bother to turn up.
Customer in Cumberland Posted on 23/11/2024 , work completed 21/11/2024
The trader replied (on 27/11/2024)
Thankyou, we try our hardest to make sure we go to every customer, without customers we dont have a business. Thankyou for the review.
Great service
Customer Service
Quality
Value
Put a call in on behalf of my Mam whose gas fire wasn’t working properly. The engineer inspected it thoroughly and while unable to fix it, explained it was in fact very old and needed replacing. He was polite to my Mam and respectful of her property. The bill: £50. Very good value for money & wouldn’t go anywhere else now. Thankyou.
Customer in Cumberland Posted on 25/11/2024 , work completed 22/11/2024
5 STAR SERVICE
After being let down by another plumber I had been without heating for 1 week. Blue Flame where contacted on Friday afternoon that evening they came and fitted a new boiler. Excellent service very tidy and clean work and I now have a cosy warm house. Highly recommend, thank you
Customer in Cumberland Posted on 25/11/2024 (Reviewer did not use service)
Outstanding Service and Performance
Customer Service
Quality
Value
The work undertaken was to service my oil boiler for the second time. Having used Blue Flame Services Ltd 12 months previously I was confident that the work undertaken would be completed on time and to the highest standard. The work had been booked 2 weeks earlier. On the morning of the agreed date I received an email confirming that the Engineer was on his way and would arrive at 8am. Sure enough Reece arrived bang on time and got straight to work. The service took approximately an hour and a half to complete. Reece then tested the boiler to check that it was working properly. There was excellent communication with a clear explanation as to what had been done. Professional performance from start to finish. Thank you Reece.
Customer in Cumberland Posted on 28/11/2024 , work completed 26/11/2024
Excellent
Customer Service
Quality
Value
Professional and efficient service. Highly recommended. Easy to get an appointment, prompt arrival and friendly clear communication.
Customer in Cumberland Posted on 07/01/2025 , work completed 06/01/2025
Excellent work and attention to detail
Customer Service
Quality
Value
David and staff came promptly and tried to solve the problem with my old boiler but because of its age, they advised replacing it with a new combi-boiler. they provided a quotation for the new boiler and when this was accepted, they carried out the work promptly and efficiently and took away old equipment and rubbish, completing all tests and paperwork as necessary. I would have no hesitation in recommending Blue Flame to other customers
Customer in Cumberland Posted on 13/01/2025 , work completed 13/01/2025