Very Satisfied
Blue Flame replaced our old oil combi boiler with a new one 24-25 May. We were only without water for 1 hour. The service was excellent, it was all to schedule and was completed by lunchtime on the second day. I find the service at the Maryport base very friendly and helpful in addition to everything left clean and neat. The lovely surprise was a beautiful arrangement of flowers. Blue Flame Maryport comes highly recommended by my husband & me for all plumbing and electrical work.
Nona in Cumbria
Posted on 07/06/2021
, work completed 25/05/2021
Recommended
Blue flame Maryport
New Boiler installed by two engineers who were friendly and knowledgeable, everything tidied up . David came to see if we were happy with the work, We took out the Boiler care Cover with them, a local phone call is all you require for any help. Dave left nice bouquet of flowers for our custom. Def. recommend Blueflame.
Customer in Cumbria
Posted on 01/07/2021
, work completed 28/06/2021
Recommended
Great service!
Very professional service, staff were knowledgeable and courteous.
Charlotte, Cumbria
Posted on 11/02/2019
, work completed 11/02/2019
Recommended
Highly recommended
Very happy with the team that did the installation, very efficient, very accommodating with little changes, pleasant and a friendly team all the way round, nothing was too much trouble for them. In fact I picked up on a little thing and the follow up was brilliant. Well done!
Harry, Cumbria
Posted on 17/01/2020
, work completed 17/01/2020
Recommended
First class service, from quote to completion.
Having discussed the work required, all new copper plumbing to all new radiators and fresh supplies to both bathrooms and fitting the bathrooms, David Harrison could not have been more helpful. We must have had a dozen of the team at different times and they were all excellent, nothing too much trouble and Daz wouldn't leave without cleaning up at the end of each day. I have no hesitation to highly recommend Blue Flame Cumbria.
Customer in Cumbria
Posted on 25/11/2019
, work completed 21/11/2019
Recommended
Excellent company
I needed a complete new flue on my combi boiler, a new thermostat and a TRV. The engineer arrived promptly to inspect the work that needed doing and took notes which he checked with me to make sure I was happy with them. The detailed quote arrived a couple of days later and was for a very reasonable price. I was not able to be at the property on the agreed date but they were happy to take a key and let themselves in. They did the work in one day and left my property in good condition. I received the Safety/Service Certificate the next day. Their customer service is great and they were happy to answer any and all questions. I would have no hesitation in using this company again and highly recommend them.
Customer in Cumbria
Posted on 12/12/2019
, work completed 09/12/2019
Recommended
Gas Safety Certificate
Blue Flame Services did an annual gas safety check in one of our rental properties. I always find their customer service very helpful and the engineer turns up on time. No complaints, they do a brilliant job and can be trusted.
Customer in Kent
Posted on 10/08/2020
, work completed 10/08/2020
Recommended
Work done by Blue Flame.
Blue Flame fitted our new central heating boiler, new radiators and new gas fire September 2017. Since that time they have carried out the three annual services of the fire and the boiler. This year I have also signed up for their Boiler Care package. I think the fact that I keep going back to them probably speaks for itself. The quality of their work has always been excellent and their staff have always been pleasant and helpful.
Customer in Cumbria
Posted on 07/09/2020
, work completed 02/09/2020
Recommended
Boiler Installation and Hot Water Supply.
From start to finish I have been impressed with the service provided by Blue Flame Services. At quotation stage the advice given by Jon was invaluable, and this made me decide to use the company. I had a new boiler fitted, and was given a new supply of hot water to the kitchen and utility room. The team of installers, Lee and Darren, dealt with everything on the quotation in a professional and helpful manner. They were happy to answer any questions I posed, and they left the premises clean and tidy. They completed the work on schedule. Finally, the office staff are always very polite and helpful when I call. I have no hesitation in recommending this company.
Customer in Cumbria
Posted on 06/01/2021
, work completed 05/01/2021
Recommended
Boiler Service & Magnaclean Installation
Very good service, I purchased a Magnaclean magnetic filter about 12 months ago. I didn't fit it myself as I have never used the Tectite plumbing system before, so I asked Blue Flame to do it. A neat job done in no time and for the sum of £15 plus VAT, it's simply not worth doing yourself. Boiler service and all checks carried out efficiently and safety report e-mailed to me on the same day. The total bill of £106 inc. VAT seems very reasonable. Very good communications throughout
Customer in Cumbria
Posted on 24/01/2022
, work completed 24/01/2022
Recommended
Gas Combi Replacement
Thank you very much for responding very quickly to replace my parent's gas combi. The service from Blue Flame was professional and efficient from the first call to getting their new combi fitted. The installing engineers worked very hard and put in a long day to ensure the new combi was installed and commissioned the same day. Thank you very much.
Matt in Cumbria
Posted on 06/12/2021
, work completed 04/12/2021
Recommended
Excellent Company
We recently had a new boiler installed and an additional radiator fitted, the help and advice and service we received from Blue Flame was second to none. We would not hesitate to use Blue Flame again and would highly recommend them. It’s very rare to find a company that is this good. From Patrick whom we dealt with and the two engineers who carried out the work, the service was second to none.
Paul in Cumbria
Posted on 18/03/2022
, work completed 17/03/2022
Recommended
New oil boiler
Excellent service from start to finish. Contacted Blue Flame regarding fitting a new boiler, arrived on time to give me a quote. Once I had agreed. A date and time for fitting was organised. Again arrived on time explained everything that was going to be done, superb fitting, everything very neat and tidy. Once finished and everywhere cleaned up old boiler removed, the house was spotless wouldn’t know anyone had been in . A full explanation of the control’s was given . Very very satisfied with the service, highly recommended.
Customer in Cumbria
Posted on 15/07/2022
, work completed 15/07/2022
Recommended
Boiler replacement.
BlueFlame recently replaced our ancient gas fire and back boiler with a Worcester combi boiler. From quotation to completion the job was carried out on time and to a very high standard. The two installers were very skillful, efficient, tidy and happy to answer any questions as they proceeded. All redundant items were removed and we are delighted with the completed installation. This was the fifth and biggest job that BlueFlame have done for us and without hesitation I would definitely recommend them knowing they would do a first class job.
Geoff in Cumbria
Posted on 22/05/2022
, work completed 18/05/2022
Recommended
Prompt and efficient service.
After a month of chasing the installer of our oil boiler for a service, we lost patience and rang Blue Flame. We rang at 11.45 am on the Friday, and the job was complete by 11.30 am the following Monday. The office contact is extremely efficient, and the engineer who attended was friendly and helpful. The price for the job (quoted in advance) was competitive. All in all, highly recommended.
Customer in Cumbria
Posted on 23/05/2023
, work completed 22/05/2023
Recommended
Excellent Company
The perfect company, Efficient, helpful, courteous and really competitive with their pricing structure. Highly recommended for their efficiency alone, let alone the work carried out.
Customer in
Posted on 24/07/2024
, work completed 23/07/2024
Recommended
Big job done well.
We have a full new central heating system including boiler, radiators, all new piping, and a hot water tank. It was a major job which involved laying floors and chalking on walls. The guys from Blue Flame were here at 8 am each day and got it done in good time. They also made sure carpets were put back down, and walls were plastered back up smoothly. I would use them again.
Customer in Cumberland
Posted on 03/09/2025
, work completed 29/08/2025
Recommended