Excellent Service
Have had a problem with my boiler, so contacted blue flame and was immediately put at ease, office staff were friendly, helpful and had me booked in the same day it was reasonably priced too, the engineer arrived on time and fixed the problem quickly and efficiently, would highly recommend this company.
Customer in Cumberland
Posted on 14/01/2025
, work completed 13/01/2025
Recommended
great efficient service both from office and engineer
Used Blue Flame for many years with no problems. Technician arrived on time, was efficient and friendly and completed the service in short order. Highly recommended
Customer in Cumberland
Posted on 24/01/2025
, work completed 24/01/2025
Recommended
Great service
Engineer arrived on time,a very happy chappy, did the job no problem.Set the thermostat control up for me and explained very clearly how to use it.Job well done.
Customer in Cumberland
Posted on 29/01/2025
, work completed 29/01/2025
Recommended
Another good job from Blue Flame
I can thoroughly recommend Blue Flame for plumbing work. They've been today to do the annual service for the boiler they installed a few years ago. They are such a good firm to deal with. All the staff are friendly, approachable and easy to deal with. They come when they say they will - even giving a little bit of notice on the day to confirm the exact time.
Customer in Cumberland
Posted on 04/03/2025
, work completed 04/03/2025
Recommended
Excellent Service
Another Boiler service. They turned up on time and carried out the service very professionally. The price of the service was reasonable and had only increased by £1 from last year, can't complain at that. The chap was very pleasant and courteous. I highly recommend Blue Flames Services. Keep up the good work.
Customer in Cumberland
Posted on 23/03/2025
, work completed 21/03/2025
Recommended
Would recommend
Punctual, friendly, helpful and thorough. Whilst the engineer was there to service the gas boiler he also sorted an air lock in one of the radiators so now my heating system is working efficiently and effectively. I have used Blue Flame for boiler services for quite a few years and would continue to recommmend there service.
Customer in Cumberland
Posted on 26/03/2025
, work completed 25/03/2025
Recommended
Boiler service
Annual boiler service. Engineer (Reece)messaged to let me know he was on the way. Arrived promptly and carried out full annual service. Talked me through the controls set when the work was completed. An excellent service yet again. Paperwork emailed through as soon as work completed. Thank you
Customer in Cumberland
Posted on 22/04/2025
, work completed 22/04/2025
Recommended
Annual boiler service and landlords safety check.
The engineer turned up bang on time, was extremely pleasant and carried out the works in a polite, professional manner and he also left the work area impeccably clean - as always. Thank You Blue Flame.
Customer in Cumberland
Posted on 13/05/2025
, work completed 13/05/2025
Recommended
My thermostat stoped working two very helpfull men came and fix it very quickly
My thermostat stopped working and two very helpful men came and fixed it the day after I phoned for them. Always efficient and on time, I would recommend this company for all your boiler problems
Customer in Cumberland
Posted on 24/05/2025
, work completed 07/05/2025
Recommended
Big job done well.
We have a full new central heating system including boiler, radiators, all new piping, and a hot water tank. It was a major job which involved laying floors and chalking on walls. The guys from Blue Flame were here at 8 am each day and got it done in good time. They also made sure carpets were put back down, and walls were plastered back up smoothly. I would use them again.
Customer in Cumberland
Posted on 03/09/2025
, work completed 29/08/2025
Recommended
Great work
Weve just had new boiler fitted,new radiators,new pipe work and new water stop tap installed in our home by blue flame all completed within the day from them coming out to our home till the day of compleation they were all fantastic workmen were respectfull and kept the house clean and tidy as they compleated there work . Would highly recommend and would definitely use again .
Customer in Cumberland
Posted on 26/09/2025
, work completed 25/09/2025
Recommended
Outstanding Service
I received an email from Blue Flame reminding me that my oil fired boiler was due a full service. The engineer, Reece arrived on time and quickly got to work completing a full service to a very high standard, finishing by bleeding all radiators in the house. Thank you Reece for your outstanding work.
Customer in Cumberland
Posted on 05/11/2025
, work completed 25/11/2005
Recommended
Always use
We have been using Blue Flame since we moved to Cumbria 7½ years ago. We get an email and text message reminders and a message to say when they are on their way to us. Always friendly and knowledgeable.
Customer in Cumberland
Posted on 07/11/2025
, work completed 07/11/2025
Recommended
Great Job, Friendly and Efficient
Had my boiler serviced today and couldn’t be happier with the experience. The young engineer was extremely friendly, professional, and clearly knew his stuff. He took the time to show me exactly why a part needed replacing and explained why. The service was thorough, the repair was done quickly, and I feel much more confident about the condition of my boiler now. Highly recommended!
Customer in Cumberland
Posted on 26/11/2025
, work completed 26/11/2025
Recommended
Great service again.
From ringing up at 8.00 on the first day back after Xmas holidays they were here by 9.30 and finished by 10.30.Fixing a leaking boiler and replacing parts. Yet again great service, wouldn't go anywhere else.
Customer in Cumberland
Posted on 05/01/2026
, work completed 05/01/2026
Recommended
Professional and amazing service
I've used Blueflame for a number of years and wouldn't go anywhere else. They are always professional, keep you updated on their attendance and get the job done with the minimum of fuss and go about their work in a diligent manner. On this occasion, they replaced the waste pipes from my bathroom which had burst during the recent cold snap but they have also repaired my toilet, installed and maintained the boiler, fitted new radiators and even installed a new light fitting!
Customer in Cumberland
Posted on 13/01/2026
, work completed 13/01/2026
Recommended
Great work - very pleased.
We needed our boiler replaced at fairly short notice and the guys really pulled out the stops to get it done within a few days, the team worked in the evenings to get the work completed as the days were already booked up with existing jobs. Nothing was too much effort, the job turned out to be quite complicated and longer than expected but was still completed within quoted cost and very good timescale. We were very impressed and very happy with the service. Would highly recommend to others.
Customer in Cumberland
Posted on 18/02/2026
, work completed 09/02/2026
Recommended