Endorsed by Which?

Blue Flame Services Limited

4.9

564 Reviews

Opening Hours
Today - 08:30–16:30
  • Monday 08:30–16:30
  • Tuesday 08:30–16:30
  • Wednesday 08:30–16:30
  • Thursday 08:30–16:30
  • Friday 08:30–16:30
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Blue Flame Service Ltd is a local firm based in Maryport, Cumbria, originally set up by David Harrison in 2003. Over the past 15 years we have developed and grown into one of Cumbria ’s leading utility contractors providing first class plumbing, heating, electrical and renewable services.

Our fleet of 5 fully fitted vehicles support all the services we provide covering the whole of Cumbria, Millom to Carlisle, Whitehaven to Penrith.

We cover all aspects of Plumbing and Heating, Blue Flame Services are now able to offer boiler finance and Bathroom finance options throughout Cumbria.

Blue Flame can now offer easy payment solutions with 0% APR on all boiler, bathroom and electrical installations.

We can now protect your Home with a range of Boiler Care packages starting from £0.37 a day, all packages include an annual boiler service, unlimited call outs and up to £1,000 inc vat for repair works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom tiling
    • Electric Showers
    • Wet rooms
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Immersion Heaters
    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Gas installers

    • Gas Fires
  • Caravans repair and servicing

  • More Services

    • woodburning stoves
    • solar pv
    • solar thermal

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
564 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Prompt and professional
Customer Service
Quality
Value
Excellent service.
Peter, Cumbria Posted on 14/11/2016 , work completed 14/11/2016
Fantastic job
Customer Service
Quality
Value
Andrew and Adam did a fantastic job replacing our boiler and installing a towel rail. They were prompt, professional and helpful. Brilliant customer service from Blue Flame would definitely recommend to friends.
David, Cumbria Posted on 27/03/2017 , work completed 27/03/2017
Good work
Customer Service
Quality
Value
Prompt and efficient
Jennifer, Cumbria Posted on 06/09/2016 , work completed 06/09/2016
Excellent Job
Customer Service
Quality
Value
They installed a disabled bathroom for us and did a brilliant job, very polite.
John, Cumbria Posted on 21/06/2016 , work completed 21/06/2016
Very impressed
Customer Service
Quality
Value
From start to finish it has been a pleasure to deal with Blue Flame. They have been responsive and reliable, as well as extremely tidy and polite when on site. The work was completed on time and as outlined in their proposal. We will definitely be using them again.
Happy Customer Posted on 15/02/2017 , work completed 15/02/2017
Great job
Customer Service
Quality
Value
Very professional, prompt and polite. Very tidy. No hesitation in recommending this firm.
Helen, Cumbria Posted on 05/12/2016 , work completed 05/12/2016
My review
Customer Service
Quality
Value
Very happy with work
Ellen, Cumbria Posted on 29/11/2016 , work completed 29/11/2016
My review
Customer Service
Quality
Value
Excellent.
Christine, Cumbria Posted on 12/12/2016 , work completed 12/12/2016
My review
Customer Service
Quality
Value
Brilliant job.
Joseph, Cumbria Posted on 24/08/2017 , work completed 24/08/2017
Excellent.
Customer Service
Quality
Value
Very impressed with all aspects from estimate to installation. Prompt, efficient and very professional. Wouldn't know they had been in the house!
Kay, Cumbria Posted on 15/09/2017 , work completed 15/09/2017
Highly recommend
Customer Service
Quality
Value
I used Blue Flame to fix a combi-boiler. Blue Flame was recommended to me by my grandfather. This came after I had contacted numerous other companies, who didn't even respond to my enquiry. However, Blue Flame completely excelled my expectations - they answered my enquiry quickly and arranged an appointment around my working hours. The work then carried out was quick - I had absolutely no expectation that they would be able to fix my boiler as the problem had been ongoing for some time, however to my amazement the boiler is now fixed. The staff I have come into contact with have been friendly yet professional.
rachmd Posted on 09/11/2017 , work completed 09/11/2017
Job well done
Customer Service
Quality
Value
Kitchen well protected by dust sheets. Shoe covers on shoes - not needed! Job done professionally.
Alan, Cumbria Posted on 19/12/2017 , work completed 19/12/2017
My review
Customer Service
Quality
Value
Great Job
Which? Trusted Traders Consumer Posted on 27/11/2017 , work completed 27/11/2017
Professional and friendly.
Customer Service
Quality
Value
Good advice from engineer on first visit. Prompt and friendly service, from office and site staff.
David, Cumbria Posted on 04/12/2017 , work completed 04/12/2017
Excellent work
Customer Service
Quality
Value
The workmen were punctual, high standard of work, clean, tidy & polite. 10 out of 10 for value for money. I have already recommended them to my mother for a new combi.
Nicola, Cumbria Posted on 25/11/2016 , work completed 25/11/2016
Prompt and professional
Customer Service
Quality
Value
Used this firm for a number of years. Always turn up when they say they will. No problems.
Ihor, Cumbria Posted on 21/03/2018 , work completed 21/03/2018
The trader replied (on 11/04/2018)
Thank you for the lovely kind words Ihor, I am glad you have chosen to use Blue Flame for a number of years, we will always deliver a first class service.
Prompt & professional
Customer Service
Quality
Value
Very quick and efficient, well mannered and positive, speedy response to our breakdown. The two engineers were very obliging. We are loyal customers.
Valerie, Cumbria Posted on 09/03/2018 , work completed 09/03/2018
The trader replied (on 27/03/2018)
Thank you so much for your kind comments Valerie we appreciate your loyalty to Blue Flame Services and I am glad you are happy with the services we offer.
Efficient service
Customer Service
Quality
Value
Prompt appointment made, engineer was unavoidably delayed but got in touch to let us know. Pleasant and professional engineer.
Kathryn, Cumbria Posted on 22/03/2018 , work completed 22/03/2018
The trader replied (on 03/04/2018)
Thank you Kathryn for such positive feedback about our service, unfortunately sometimes we are late but we will always keep the customer informed and I am glad to see our engineer did this, I hope for any plumbing or electrical needs you may have in the future Blue Flame Services will be your first port of call.
Brilliant job
Customer Service
Quality
Value
Very satisfied. Arrived promptly, very helpful explaining how everything worked. Would certainly use again and recommend.
Jennifer, Cumbria Posted on 20/03/2018 , work completed 20/03/2018
The trader replied (on 03/04/2018)
Hello there Jennifer thank you for leaving such great positive feedback about ourselves, I am happy you found our staff helpful and I hope in the future any plumbing needs you may have we can be your first point of contact.
Brilliant job, very professional.
Customer Service
Quality
Value
We found the young men Das and Ross worked so hard and made sure everything was professionally finished and they were both well mannered and polite at all times.
Jean, Cumbria Posted on 05/07/2018 , work completed 05/07/2018
The trader replied (on 12/07/2018)
Hello Jean, thank you for taking the time to leave such a nice positive feedback. We love reading all our reviews and always pass them on to the engineers, I am happy to see our engineers made such a lasting impression. I hope you will use Blue Flame Services for all your future plumbing, heating and electrical needs.
Professional service
Customer Service
Quality
Value
The work for failed boiler was carried out with complete professionalism. The technician was courteous, considerate and extremely proficient at his work. He was meticulously clean and thoughtful towards all in my house. A most satisfactory experience.
James, Cumbria Posted on 12/11/2018 , work completed 12/11/2018
Installation of New Boiler
Customer Service
Quality
Value
The work was carried out on the date agreed. All representatives of Blue Flame were courteous and professional at all times. After reporting a problem with the boiler the day after installation, an engineer was on site correcting the issue immediately. We feel very confident with this company, and are happy to recommend them to others.
Customer in Cumbria Posted on 25/11/2018 , work completed 19/11/2018
Service
Customer Service
Quality
Value
Brilliant service, Dan arrived on time and was polite and professional throughout, his time in my property. I will highly recommend Blue Flame Services.
Geoff, Cumbria Posted on 13/11/2018 , work completed 13/11/2018
My review
Customer Service
Quality
Value
Excellent friendly service.
Kevin, Cumbria Posted on 03/10/2018 , work completed 03/10/2018
My review
Customer Service
Quality
Value
Prompt and professional.
Leona, Cumbria Posted on 03/10/2018 , work completed 03/10/2018