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Blue Flame Services Limited

4.9

564 Reviews

Opening Hours
Today - 08:30–16:30
  • Monday 08:30–16:30
  • Tuesday 08:30–16:30
  • Wednesday 08:30–16:30
  • Thursday 08:30–16:30
  • Friday 08:30–16:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Blue Flame Service Ltd is a local firm based in Maryport, Cumbria, originally set up by David Harrison in 2003. Over the past 15 years we have developed and grown into one of Cumbria ’s leading utility contractors providing first class plumbing, heating, electrical and renewable services.

Our fleet of 5 fully fitted vehicles support all the services we provide covering the whole of Cumbria, Millom to Carlisle, Whitehaven to Penrith.

We cover all aspects of Plumbing and Heating, Blue Flame Services are now able to offer boiler finance and Bathroom finance options throughout Cumbria.

Blue Flame can now offer easy payment solutions with 0% APR on all boiler, bathroom and electrical installations.

We can now protect your Home with a range of Boiler Care packages starting from £0.37 a day, all packages include an annual boiler service, unlimited call outs and up to £1,000 inc vat for repair works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating

  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom tiling
    • Electric Showers
    • Wet rooms

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance

  • Heating contractors

    • Immersion Heaters
    • Central heating systems (installation and servicing)
    • Oil fired heating equipment

  • Gas installers

    • Gas Fires

  • Caravans repair and servicing

  • More Services

    • woodburning stoves
    • solar pv
    • solar thermal

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
564 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Recommended

Recommended

by 100% of customers
Sort by
Service
Customer Service
Quality
Value
Excellent service, fully instructed and informed on everything.
Colette, Cumbria Posted on 07/12/2018 , work completed 07/12/2018
Recommended
Great service.
Customer Service
Quality
Value
Patrick came and serviced my gas fire, he arrived on time and was very friendly.
Kathleen, Cumbria Posted on 29/11/2018 , work completed 29/11/2018
Recommended
Perfect!
Customer Service
Quality
Value
Arrived home after 10pm to discover no heating or hot water. Boiler in loft showed F75 fault managed to re-set after 3 attempts. Texted owner of Blue Flame describing fault, acknowledged straight away. Engineer visited next day, identified issue, ordered new part and fixed following day. Explained all issues and solution.
Steve, Cumbria Posted on 14/12/2018 , work completed 14/12/2018
Recommended
Professional at all times
Customer Service
Quality
Value
Blue Flame certainly saved the day after I was let done by my insurance company. They detected the underground leak, dug up the floor, fixed the offending pipe and left everything neat and tidy. I shall definitely use them again.
Linda, Cumbria Posted on 27/10/2018 , work completed 27/10/2018
Recommended
A*
Customer Service
Quality
Value
Boiler serviced, very friendly and courteous.
Joseph, Cumbria Posted on 11/12/2018 , work completed 11/12/2018
Recommended
Prompt and professional
Customer Service
Quality
Value
Identified problem, replaced defective fan unit. Recalibrated the gas balance etc. All done efficiently & explained every aspect as he worked.
John, Cumbria Posted on 09/11/2018 , work completed 09/11/2018
Recommended
Prompt and professional.
Customer Service
Quality
Value
I am really pleased with the 2 boys who fitted my boiler, they were very polite. The job was completed to our satisfaction. Jon who gave us our quote was brilliant, it was more or less spot on with what we expected and I have to say not many companies would come and do the job the day after. So thank you for your help & support.
Janice, Cumbria Posted on 24/05/2019 , work completed 24/05/2019
Recommended
The trader replied (on 16/08/2019)
Good day Janice, I would like to say thank you for giving Blue Flame Services the opportunity to carry out the plumbing works within your home - I have passed your kind words on to the engineers involved. Please keep us in mind for all future plumbing, heating and electrical works
Combi boiler installation
Customer Service
Quality
Value
We received quotes from 5 reputable firms but opted for Blue flame because of the detailed survey and the consultation about the options that would suit us best. They weren't the cheapest but not the most expensive either. The fitting was done quickly and the workmanship was very good. I appreciated the way they looked after our home and were careful to clean up at the end of each day. All in all I was very happy with the service.
Duncan, Cumbria Posted on 31/07/2019 , work completed 31/07/2019
Recommended
The trader replied (on 25/10/2019)
Hello Duncan, Thank you for taking the time to leave a review on the service we have provided you. We understand that a boiler installation isn't an every day purchase and we will always give you as much clear information as possible so you can make an informed decision. I am happy to see that you found our workman ship up to the standard you expect, we will always ensure every home we work in is looked after and we will leave it in the exact same state as when we entered. If you have any issues in the future please do not hesitate to contact Blue Flame Services, Kind regards Graeme
Excellent in every way!
Customer Service
Quality
Value
They have been incredibly professional, helpful and efficient. Both myself and my mum needed new boilers, they came out very promptly to quote and gave a full explanation of the work that needed to be done, time frames and cost. Extremely neat and tidy, polite and friendly. Can not fault any of the workmanship they have carried out, I will also be arranging annual servicing from them. Very happy customers - thank you!
Customer in Cumbria Posted on 25/03/2020 , work completed 25/03/2020
Recommended
The trader replied (on 01/04/2020)
I am delighted to see such a nice positive review about the service we provided for yourself and mother, it was a pleasure to meet you both and I am happy to see you are pleased with the workmanship. Your kind words have been passed on to the engineers involved in both installations, I do hope if you ever have any future plumbing, heating or electrical issues then you give ourselves a call. Kind regards Graeme
Efficient service
Customer Service
Quality
Value
Very efficient service. Polite and helpful engineer.
Thomas, Cumbria Posted on 02/08/2018 , work completed 02/08/2018
Recommended
The trader replied (on 30/08/2018)
Good day Thomas, I am glad to see you found our service efficient and our engineers polite and helpful, we strive to deliver a first class service and these kind words really do help motivate our staff. I really hope you use Blue Flame Services for all your future plumbing, heating and electrical needs.
Excellent service, on time, efficient
Customer Service
Quality
Value
Lovely service.
Jude, Cumbria Posted on 24/09/2018 , work completed 24/09/2018
Recommended
My review
Customer Service
Quality
Value
Great service.
Mary, Cumbria Posted on 08/10/2018 , work completed 08/10/2018
Recommended
Efficient
Customer Service
Quality
Value
Annual service carried out and filter clean. Efficient and helpful. A satisfactory service as usual.
John, Cumbria Posted on 16/10/2018 , work completed 16/10/2018
Recommended
Service
Customer Service
Quality
Value
Work carried out promptly and efficiently.
George, Cumbria Posted on 14/10/2018 , work completed 14/10/2018
Recommended
Very happy
Customer Service
Quality
Value
Dan came to my gas fire fault and was able to rectify the issue very quickly. I was very happy with the quick service and the friendly staff.
William, Cumbria Posted on 16/10/2018 , work completed 16/10/2018
Recommended
Very good and quick & clean
Customer Service
Quality
Value
Wet room agreed speck. Very clean & tidy.
Mary Elizabeth, Cumbria Posted on 03/09/2018 , work completed 03/09/2018
Recommended
The trader replied (on 10/05/2019)
Good morning Mary, thank you for taking the time to leave such a positive review - I ma happy to see you are enjoying the wet room installation, if you ever need further works for plumbing, heating or electrical please do not hesitate to contact our offices.
My review
Customer Service
Quality
Value
Capped off fire. Satisfactorily and politely.
Doreen, Cumbria Posted on 02/10/2018 , work completed 02/10/2018
Recommended
Arrived on time, very professional person
Customer Service
Quality
Value
Serviced boiler and 2 gas fires. Excellent communication, explaining if there were any faults etc. Very clean work, all areas tidied on completion. Would recommend Blue Flame and will certainly use again.
Peter, Cumbria Posted on 02/10/2018 , work completed 02/10/2018
Recommended
Very professional
Customer Service
Quality
Value
Excellent service.
Gillian, Cumbria Posted on 28/09/2018 , work completed 28/09/2018
Recommended
Excellent service as always
Customer Service
Quality
Value
Very happy with boiler service. All dealt with in a friendly and professional manner. Replacement part done there and then with no hassle. Will continue to use Blue Flame.
Suzanne, Cumbria Posted on 08/10/2018 , work completed 08/10/2018
Recommended
Highly recommended
Customer Service
Quality
Value
Excellent work, highly recommend.
David, Cumbria Posted on 09/10/2018 , work completed 09/10/2018
Recommended
Thorough and professional
Customer Service
Quality
Value
It took a few days to get the part for our boiler but once available, prompt, professional and thorough. Patrick very good to do the repairs.
Paul, Cumbria Posted on 15/08/2018 , work completed 15/08/2018
Recommended
The trader replied (on 30/08/2018)
I am glad to see you found our service to a high standard and I shall pass the kind words on to Patrick the engineer who attended. I really hope you use Blue Flame Services for all your future plumbing, heating and electrical needs.
My review
Customer Service
Quality
Value
First class service, highly recommended.
Michael, Cumbria Posted on 28/08/2018 , work completed 28/08/2018
Recommended
The trader replied (on 10/05/2019)
Thanks Michael for taking the time to leave a positive review on the service Blue Flame provided - Please bare us in mind for all future plumbing, heating and electrical issues.
Very professional.
Customer Service
Quality
Value
Nothing was too much bother. All staff provided excellent service. Would recommend to anyone. Thank you.
Rita, Cumbria Posted on 20/10/2018 , work completed 20/10/2018
Recommended
Service
Customer Service
Quality
Value
Spot on.
Keith, Cumbria Posted on 20/09/2018 , work completed 20/09/2018
Recommended
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029 2267 0040
Mon–Fri: 9:00–17:00
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.