Satisfied
Very satisfied with the service I received.
William, Cumbria
Posted on 29/08/2018
, work completed 29/08/2018
Recommended
Service
Excellent service, fully instructed and informed on everything.
Colette, Cumbria
Posted on 07/12/2018
, work completed 07/12/2018
Recommended
Great service.
Patrick came and serviced my gas fire, he arrived on time and was very friendly.
Kathleen, Cumbria
Posted on 29/11/2018
, work completed 29/11/2018
Recommended
Perfect!
Arrived home after 10pm to discover no heating or hot water. Boiler in loft showed F75 fault managed to re-set after 3 attempts. Texted owner of Blue Flame describing fault, acknowledged straight away. Engineer visited next day, identified issue, ordered new part and fixed following day. Explained all issues and solution.
Steve, Cumbria
Posted on 14/12/2018
, work completed 14/12/2018
Recommended
Professional at all times
Blue Flame certainly saved the day after I was let done by my insurance company. They detected the underground leak, dug up the floor, fixed the offending pipe and left everything neat and tidy. I shall definitely use them again.
Linda, Cumbria
Posted on 27/10/2018
, work completed 27/10/2018
Recommended
A*
Boiler serviced, very friendly and courteous.
Joseph, Cumbria
Posted on 11/12/2018
, work completed 11/12/2018
Recommended
Professional service
The work for failed boiler was carried out with complete professionalism. The technician was courteous, considerate and extremely proficient at his work. He was meticulously clean and thoughtful towards all in my house. A most satisfactory experience.
James, Cumbria
Posted on 12/11/2018
, work completed 12/11/2018
Recommended
Installation of New Boiler
The work was carried out on the date agreed. All representatives of Blue Flame were courteous and professional at all times. After reporting a problem with the boiler the day after installation, an engineer was on site correcting the issue immediately. We feel very confident with this company, and are happy to recommend them to others.
Customer in Cumbria
Posted on 25/11/2018
, work completed 19/11/2018
Recommended
Service
Brilliant service, Dan arrived on time and was polite and professional throughout, his time in my property. I will highly recommend Blue Flame Services.
Geoff, Cumbria
Posted on 13/11/2018
, work completed 13/11/2018
Recommended
Prompt and professional.
I am really pleased with the 2 boys who fitted my boiler, they were very polite. The job was completed to our satisfaction. Jon who gave us our quote was brilliant, it was more or less spot on with what we expected and I have to say not many companies would come and do the job the day after. So thank you for your help & support.
Janice, Cumbria
Posted on 24/05/2019
, work completed 24/05/2019
Recommended
They made it so easy for us. Thank you Blue Flame
We decided to change from oil to gas central heating and contacted Blue Flame. They came out immediately and told us who to contact to get gas connected to our house and what steps had to be taken. Everything and everyone we came across were so helpful and effecient. I was able to move the installation forward a few weeks which Blue Flame accommodated happily. Blue Flame were the last workmen here. The workmen knew what they were doing, worked well as a team and just got on with the job. They covered their boots when they came into the house and left the garage clean. The men were friendly, effecient and professional and seemed to work non-stop. The workmen explained how to work everything to us with great patience but we were grateful to the follow up visit from the boss the next day. A huge thank you.
Customer in Cumbria
Posted on 16/12/2020
, work completed 14/12/2020
Recommended
Wonderful new bathroom.
After giving us a start date of 25th January 2021, they rang and asked if they could come on Wednesday 13th. Jan. Naturally, we agreed and what a wonderful job Darren and his mate did. Nothing was too much trouble and they coped with the bathroom we had already purchased very well. They left the new room very clean and offered to come back and check once we had got used to it. Every thing we asked for (and more!) was done and exactly at the price we had agreed. I will be using them in future for my boiler service.
Customer in Cumbria
Posted on 28/01/2021
, work completed 19/01/2021
Recommended
New Valves fitted on all radiators(6)
All work was done well, clean and tidy. Thanking You
Mr E Smith in Cumbria
Posted on 10/01/2021
, work completed 08/01/2021
Recommended
New boiler and EasyControl thermostat
Really pleased with the boiler nice and quiet, the thermostat is excellent. We are really satisfied with the work and the Communication of the team. We will be taking a service contract out with them.
Customer in Cumbria
Posted on 28/02/2021
, work completed 25/02/2021
Recommended
New Boiler Installation
We exchanged an external oil boiler for a new internal gas boiler. The team, Paul, Reece and electrician Barry worked really hard to create an installation that functions very effectively but also fits unobtrusively into our house. They were all very proactive in overcoming the inevitable unforeseen problems and, impressively, managed to keep smiling even at the end of a long day. I’d give them all a big thumbs up and an unqualified excellent recommendation.
Stuart in Cumbria
Posted on 12/05/2021
, work completed 11/05/2021
Recommended
Excellent service; really pleased
We have used Blue Flame Services before. On this occasion, they fitted a new towel rail and an extra radiator. Great service from start to finish. Really pleased.
Customer in Cumbria
Posted on 24/03/2021
, work completed 19/03/2021
Recommended
Boiler Replacement
We had a new combi boiler fitted on the 16th July 2021 by two engineers who were extremely competent and efficient. We also took out the boiler and gas fire service agreement to cover any future service requirements. A nice bouquet of flowers were left in appreciation of appointing BF for this work. We would certainly recommend BF to anyone needing their services. JB Cockermouth
Jim in Cumbria
Posted on 19/07/2021
, work completed 16/07/2021
Recommended
Leaking boiler
From my initial phone call to enquire about calling out an engineer, the response and service that I received throughout from Blue Flame was excellent. Prompt, polite and very efficient, plus the necessary work was completed within a few hours from first call to fix and all on the same day. Highly recommended. Brian Taylor Netherhall Sports Centre Netherhall School
Brian in Cumbria
Posted on 14/06/2021
, work completed 14/06/2021
Recommended
Excellent job
We had a new boiler installed and 2 new electric showers. We were told the job would take 2 days and it took 1 and a half. The plumbers and electricians were very friendly, efficient and cleaned up after themselves. Everything from the quote to having the work done went very smoothly and we're very happy with the results. I would definatly recommend Blue Flame and use them again for any future jobs.
Danielle in Cumbria
Posted on 11/08/2021
, work completed 03/08/2021
Recommended
New Boiler Fitted
As a regular customer, the time had come for a replacement boiler. It was fitted by professional workmen from Blue Flame in an efficient manner and high standard. Living the dream Dave, Living the dream.
Customer in Cumbria
Posted on 27/03/2022
, work completed 24/03/2022
Recommended
Fast and efficient
Just had my central heating boiler serviced by Blue Flame. The engineer who came was pleasant and did the job quite quickly. He explained that I would get an invoice by email for my records. Paid over the phone and all done within half an hour or so. I will be using this company again for any future work with my central heating.
Customer in Cumbria
Posted on 07/06/2022
, work completed 07/06/2022
Recommended
Excellent Service
I have used Blueflame for servicing my boiler for a few yrs. Had my boiler serviced today, cannot praise the engineer enough. He was on time, very pleasant and left my property as he found it . See you again in 12mths time
Customer in Cumbria
Posted on 27/10/2022
, work completed 27/10/2022
Recommended
Water main rerouting
The blue flame team are always prompt ,they keep you updated with every thing from your 1st call to job done .we were very stressed as we had a water leak within our house boundary ,we had called lots of people but got nobody willing to look as it was nearing Xmas .blue flame answered and booked for a rep to come and access the job .we come to a job decision and they booked us in for 22nd Dec .we were notified before they come and the workers arrived on time ,the job was done as discussed and they were very clean and professional in what they did .blue flame have worked for us in the past and I would highly recommend them .well done blue flame .
Customer in Cumbria
Posted on 22/12/2022
, work completed 22/12/2022
Recommended
Another great job
Blue Flame have done a few jobs for us and I can wholeheartedly recommend them. They are always polite, professional and do the work to a high standard. They are very easy to deal with and turn up when they say they are going to. They may not be the cheapest, but they are value for money.
Customer in Cumbria
Posted on 29/11/2022
, work completed 26/11/2022
Recommended
Great Work Highly Recommend
Combi Boiler installation to replace old boiler, new controls & radiator valves, removal of water tanks, installation of a new radiator & gas fire service. The company were fantastic from first enquiry to completion of the work, especially the installers. There was no hard sell and I got an explanation of the options available to me and their recommendation. I received a detailed quote and we agreed an installation date which fitted with my schedule. I was kept informed of a slight delay to the start time on the first day and the work was completed within the original quoted timescale of 2.5 days. The staff doing the installation were amazing. They were hard working, friendly, efficient and professional completing the work to a very high standard and leaving the property better than it was originally. I will be taking out a service package and have already recommended this company twice.
Customer in Cumbria
Posted on 25/04/2023
, work completed 21/04/2023
Recommended