Endorsed by Which?

Blue Flame Services Limited

4.9

564 Reviews

Opening Hours
Today -
  • Monday 08:30–16:30
  • Tuesday 08:30–16:30
  • Wednesday 08:30–16:30
  • Thursday 08:30–16:30
  • Friday 08:30–16:30
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Blue Flame Service Ltd is a local firm based in Maryport, Cumbria, originally set up by David Harrison in 2003. Over the past 15 years we have developed and grown into one of Cumbria ’s leading utility contractors providing first class plumbing, heating, electrical and renewable services.

Our fleet of 5 fully fitted vehicles support all the services we provide covering the whole of Cumbria, Millom to Carlisle, Whitehaven to Penrith.

We cover all aspects of Plumbing and Heating, Blue Flame Services are now able to offer boiler finance and Bathroom finance options throughout Cumbria.

Blue Flame can now offer easy payment solutions with 0% APR on all boiler, bathroom and electrical installations.

We can now protect your Home with a range of Boiler Care packages starting from £0.37 a day, all packages include an annual boiler service, unlimited call outs and up to £1,000 inc vat for repair works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom tiling
    • Electric Showers
    • Wet rooms
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Immersion Heaters
    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Gas installers

    • Gas Fires
  • Caravans repair and servicing

  • More Services

    • woodburning stoves
    • solar pv
    • solar thermal

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
564 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent work
Customer Service
Quality
Value
Appeared on time - polite - good conversation, professional.
Mark, Cumbria Posted on 03/04/2018 , work completed 03/04/2018
The trader replied (on 17/04/2018)
Thank you Mark for such kind words I will pass the comments on to our engineers.
Convert bathroom to wet room
Customer Service
Quality
Value
Having worked in the building trade all my life it was a pleasure to have Danny & Ross work on our wet room. Nothing to much trouble and a first class job in everyway. Can't thank you enough. I would certainly use Blue Flame again.
Geoffrey, Cumbria Posted on 28/03/2018 , work completed 28/03/2018
The trader replied (on 08/05/2018)
Hello there Geoffrey I am pleased to hear you were happy with the work carried out by our engineers, I have passed on the positive feedback to the lads. We look forward to hearing from you again.
Good work thank you
Customer Service
Quality
Value
Clean and tidy work of an excellent standard. Told three days to complete but only took two days.
Helen, Cumbria Posted on 16/05/2018 , work completed 16/05/2018
The trader replied (on 01/06/2018)
Hello Helen, I am glad you found our standard of work to be excellent and we were faster than you expected. We hope you use Blue Flame Services for all your future plumbing and electrical work.
My review
Customer Service
Quality
Value
Excellent service, would certainly recommend.
Karen, Cumbria Posted on 12/05/2018 , work completed 12/05/2018
The trader replied (on 01/06/2018)
Hello Karen I am glad to hear you would recommend Blue Flame Services and you found our service excellent. I hope you would use Blue Flame for all your future plumbing and electrical needs.
Brilliant job
Customer Service
Quality
Value
Fantastic job, hard working lads. Really polite, really clean work area, would recommend.
Coreen, Cumbria Posted on 09/04/2018 , work completed 09/04/2018
The trader replied (on 25/04/2018)
Thank you for such kind words Coreen, I am delighted to hear you would recommend our services to people. I have passed your kind words on to the engineers.
My review
Customer Service
Quality
Value
Excellent.
Which? Trusted Traders Consumer Posted on 13/04/2018 , work completed 13/04/2018
The trader replied (on 25/04/2018)
Thank you for taking the time to leave a nice positive review, I hope we exceeded your expectations and you will choose to use our services again.
Excellent job, completed on time.
Customer Service
Quality
Value
Blue Flame renewed the entire heating system in our old house with a large Worcester combi - re-piping the entire system and re-locating the boiler. This was not an easy job, due to the structure and arrangement of the 200 year-old house, but the engineers managed to find ways around piping problems that minimised disturbance to floors and walls. They replaced boards and pipe boxes and cemented holes left behind from the old system. Some mess was inevitable, but the team cleaned up best they could and removed all of the old hardware. They were polite and considerate and happy to discuss the job with us. The job was surveyed expertly, and we had advice and support from the outset. No question was too much trouble, and the engineer was patient and easy to talk to. We chose Blue Flame because of the excellent service we had from them on the old boiler.
Elizabeth Posted on 14/06/2018 , work completed 14/06/2018
The trader replied (on 19/06/2018)
Hello Elizabeth thank you for the lovely review I am glad you are happy with the service we provided. We always help and guide customers through the whole process from the initial phone call to completion of the works. We are always a phone call away if you ever have any questions regarding plumbing, heating or electrical services.
Great job.
Customer Service
Quality
Value
Arrived on time and quickly started work - All completed thank you.
Brenda, Cumbria Posted on 13/06/2018 , work completed 13/06/2018
The trader replied (on 21/06/2018)
Hello Brenda, thank you so much for taking the time to leave a positive review for ourselves we really do value all feedback we receive. I hope you choose Blue Flame Services for all your future plumbing and electrical works.
Very good job
Customer Service
Quality
Value
Very clean & tidy work. Would have no reservation in recommending Blue Flame to friends.
Leslie, Cumbria Posted on 23/07/2018 , work completed 23/07/2018
The trader replied (on 01/08/2018)
Hello Leslie, I am glad to see you were happy with the work done and you would recommend ourselves to friends and family. We strive to deliver a first class service and I hope you would choose Blue Flame Services for all your future plumbing, heating and electrical needs.
Excellent
Customer Service
Quality
Value
From first getting in touch with Blue Flame, all staff have been excellent. The two engineers were excellent (Lee and Curtis). I would have no hesitation to recommend Blue Flame to anyone. Thank you Blue Flame, for an excellent job and especially to (Lee and Curtis). (New gas pipe and boiler installation).
Paul, Cumbria Posted on 02/10/2018 , work completed 02/10/2018
Service and repair
Customer Service
Quality
Value
Great service provided by Dan, he was very polite and well mannered, I will be using them again.
Shirley, Cumbria Posted on 09/10/2018 , work completed 09/10/2018
Helpful.
Customer Service
Quality
Value
Very helpful.
Judith, Cumbria Posted on 01/10/2018 , work completed 01/10/2018
Friendly and professional
Customer Service
Quality
Value
Full boiler service - renewed seal that had gone. Arrived in time scale promptly. Explained clearly what the issue was and was able to resolve it as had a seal on the van. Checked price before he fitted it. Fitted a new carbon dioxide alarm for free according to gas week and 'Which'. Checked all radiators as requested for air.
George, Cumbria Posted on 02/10/2018 , work completed 02/10/2018
Excellent service
Customer Service
Quality
Value
Boiler service carried out with minimal fuss & interruption. Engineer was prompt & polite. Definitely recommend to others.
Gary, Cumbria Posted on 09/02/2018 , work completed 09/02/2018
Excellent service
Customer Service
Quality
Value
Serviced my Mother in Laws Gas Boiler. The engineer involved was very experienced and arrived in a well kitted out service van. The work he carried out was to a high standard and well will use this company again.
Kenneth, Cumbria Posted on 14/08/2018 , work completed 14/08/2018
The trader replied (on 30/08/2018)
Hello Kenneth, I am glad to see you found our service to a high standard and that you will be using us again, we look forward to seeing you all again next your for your annual service
My review
Customer Service
Quality
Value
Great job.
John, Cumbria Posted on 27/09/2018 , work completed 27/09/2018
Excellent service
Customer Service
Quality
Value
Polite, courteous, tidy and quick. Very pleased and will use again.
Richard, Cumbria Posted on 24/09/2018 , work completed 24/09/2018
Prompt and professional
Customer Service
Quality
Value
Dealt with all features quickly, cleanly and with very good interpersonal skills.
Edward, Cumbria Posted on 26/09/2018 , work completed 26/09/2018
Very efficient
Customer Service
Quality
Value
Brilliant and fast service from the Blue Flame team. I highly recommend
Which? Trusted Traders Consumer Posted on 25/09/2018 , work completed 25/09/2018
My review
Customer Service
Quality
Value
Called within time frame. Boiler first service. Everything OK.
John David, Cumbria Posted on 20/09/2018 , work completed 20/09/2018
My review
Customer Service
Quality
Value
I have no problem with work completed and done well.
Alan, Cumbria Posted on 09/08/2018 , work completed 09/08/2018
The trader replied (on 30/08/2018)
Good day Alan, I am glad to see you have no issues with the work completed at your property, if you ever did I hope you would contact us straight away and allow the issues to be rectified. We strive to deliver a first class service from the initial call to completion of the works. I really hope you use Blue Flame Services for all your future plumbing, heating and electrical needs.
Very good.
Customer Service
Quality
Value
Very good job done. Thanks.
George, Cumbria Posted on 16/08/2018 , work completed 16/08/2018
The trader replied (on 30/08/2018)
Thank you George for the kind and supportive words. I really hope you use Blue Flame Services for all your future plumbing, heating and electrical needs.
Always helpful
Customer Service
Quality
Value
Quick response to problem - fire sorted and we are happy. Engineer turned up when stated - always helpful.
P D, Cumbria Posted on 19/12/2018 , work completed 19/12/2018
Highly recommended.
Customer Service
Quality
Value
Highly recommended. Polite & efficient. Did a great job.
Helen, Cumbria Posted on 08/02/2019 , work completed 08/02/2019
Excellent service.
Customer Service
Quality
Value
Replaced bathroom towel rail with 600 x 500 double radiator. Pre-install consultation very professional. On day of install, engineer arrived on time, was very polite, and standard of work including cleaning up afterwards was excellent.
Stephen, Cumbria Posted on 18/01/2019 , work completed 18/01/2019