Endorsed by Which?

Blue Flame Services Limited

4.9

564 Reviews

Opening Hours
Today -
  • Monday 08:30–16:30
  • Tuesday 08:30–16:30
  • Wednesday 08:30–16:30
  • Thursday 08:30–16:30
  • Friday 08:30–16:30
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Blue Flame Service Ltd is a local firm based in Maryport, Cumbria, originally set up by David Harrison in 2003. Over the past 15 years we have developed and grown into one of Cumbria ’s leading utility contractors providing first class plumbing, heating, electrical and renewable services.

Our fleet of 5 fully fitted vehicles support all the services we provide covering the whole of Cumbria, Millom to Carlisle, Whitehaven to Penrith.

We cover all aspects of Plumbing and Heating, Blue Flame Services are now able to offer boiler finance and Bathroom finance options throughout Cumbria.

Blue Flame can now offer easy payment solutions with 0% APR on all boiler, bathroom and electrical installations.

We can now protect your Home with a range of Boiler Care packages starting from £0.37 a day, all packages include an annual boiler service, unlimited call outs and up to £1,000 inc vat for repair works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom tiling
    • Electric Showers
    • Wet rooms
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Immersion Heaters
    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Gas installers

    • Gas Fires
  • Caravans repair and servicing

  • More Services

    • woodburning stoves
    • solar pv
    • solar thermal

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
564 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Boiler replacement.
Customer Service
Quality
Value
Superb service on time, short lunch break and no tea breaks. Great service from quote to completion. Will use them again.
David, Cumbria Posted on 27/02/2018 , work completed 27/02/2018
The trader replied (on 27/03/2018)
David thank you for the kind comments on how our engineers performed for you and we hope to see you again thank you from everyone here at Blue Flame Services.
My review
Customer Service
Quality
Value
Very good job.
Colin, Cumbria Posted on 07/03/2018 , work completed 07/03/2018
The trader replied (on 27/03/2018)
Thank you Colin for the positive feedback we appreciate all feedback and we thank you for using Blue Flame Services
Prompt & professional
Customer Service
Quality
Value
Very quick and efficient, well mannered and positive, speedy response to our breakdown. The two engineers were very obliging. We are loyal customers.
Valerie, Cumbria Posted on 09/03/2018 , work completed 09/03/2018
The trader replied (on 27/03/2018)
Thank you so much for your kind comments Valerie we appreciate your loyalty to Blue Flame Services and I am glad you are happy with the services we offer.
Prompt & efficient
Customer Service
Quality
Value
Arrived as promised. No fuss. Job completed. Neat & tidy.
Thomas, Cumbria Posted on 09/03/2018 , work completed 09/03/2018
The trader replied (on 27/03/2018)
Good day Thomas and thank you for using Blue Flame Services I am glad you were happy with our service and we hope to see you again all the best from everyone here at Blue Flame.
Excellent service, very professional
Customer Service
Quality
Value
Very professional high standard of work. Very friendly and competent in their work. Would highly recommend Blue Flame. Will use again.
Christine, Cumbria Posted on 14/03/2018 , work completed 14/03/2018
The trader replied (on 27/03/2018)
Good day Christine thank you for the lovely comments on how well our engineers did at your home. Thank you for using Blue Flame Services
Good tidy job, well installed
Customer Service
Quality
Value
On time, clean and tidy, good job, friendly workmen.
Ann, Cumbria Posted on 14/03/2018 , work completed 14/03/2018
The trader replied (on 27/03/2018)
Hello Ann thank you for the kind comments about how our engineers were on time and how clean they kept everything. Thank you for using Blue Flame Services
Tidy work
Customer Service
Quality
Value
Neat, quick and tidy work. Very happy.
Steven, Cumbria Posted on 16/03/2018 , work completed 16/03/2018
The trader replied (on 27/03/2018)
Thank you Steven for the kind comments on how neat the job was and how tidy our engineers were in your home. Thank you for using Blue Flame Services
A job well done
Customer Service
Quality
Value
Very pleased to ring for 'help' at approximately 9-45am to be warm because boiler working by 2-30pm. Very quick and efficient.
Margaret, Lancashire Posted on 19/03/2018 , work completed 19/03/2018
The trader replied (on 27/03/2018)
Thank you Margaret for your kind words we always try to offer a fast and reliable service and I am glad we got your boiler nice and warm in no time.
Very Good
Customer Service
Quality
Value
Very good services.
Paul, Cumbria Posted on 19/03/2018 , work completed 19/03/2018
The trader replied (on 27/03/2018)
Thank you Paul I am glad you are happy with our service.
Fast, professional job
Customer Service
Quality
Value
Engineers came out straight away and fixed the fire quickly and professionally. Many thanks.
Dawn, Cumbria Posted on 19/03/2018 , work completed 19/03/2018
The trader replied (on 27/03/2018)
Thank you Dawn we always try to offer a good reliable service.
Pleasant manner
Customer Service
Quality
Value
Competent and professional, arrived on time. Tidied up after work done. Pleasant manner no problems.
Which? Trusted Traders Consumer Posted on 20/03/2018 , work completed 20/03/2018
The trader replied (on 03/04/2018)
Hello and thank you for taking the time to leave such a positive review about ourselves, I am glad you are happy with our service as we always try to do our very best to go above and beyond.
Very pleased
Customer Service
Quality
Value
Arrive on time. Very courteous, helpful and professional. Overall very pleased, thank you.
Ian, Cumbria Posted on 20/03/2018 , work completed 20/03/2018
The trader replied (on 03/04/2018)
Thank you Ian for taking your time to leave such a positive review, we hope you use ourselves again for all your future plumbing needs.
Brilliant job
Customer Service
Quality
Value
Very satisfied. Arrived promptly, very helpful explaining how everything worked. Would certainly use again and recommend.
Jennifer, Cumbria Posted on 20/03/2018 , work completed 20/03/2018
The trader replied (on 03/04/2018)
Hello there Jennifer thank you for leaving such great positive feedback about ourselves, I am happy you found our staff helpful and I hope in the future any plumbing needs you may have we can be your first point of contact.
My review
Customer Service
Quality
Value
They are excellent workers
Pauline, Cumbria Posted on 20/03/2018 , work completed 20/03/2018
The trader replied (on 08/05/2018)
Hello Pauline I am glad to hear you were happy with our service and I hope you will use Blue Flame Services again for all your future plumbing and electrical needs.
Done a good job
Customer Service
Quality
Value
Very helpful. The plumber was on time at Bransty Care Home, was good, done a good job. Help with next door.
John, Cumbria Posted on 20/03/2018 , work completed 20/03/2018
The trader replied (on 03/04/2018)
Hello there John I am so happy to see you have taken your time to leave such positive feedback about our plumber at Bransty are home I hope for any future plumbing needs Blue Flame Services will be your first port of call.
Excellent service
Customer Service
Quality
Value
Good friendly service, easy to book and arrived on time. Very happy.
Richard, Cumbria Posted on 21/03/2018 , work completed 21/03/2018
The trader replied (on 03/04/2018)
Good day Richard I am glad to see you have taken the time to leave such positive feedback about ourselves and I hope for any future plumbing or electrical needs Blue Flame Serviced will be your first point of contact.
My review
Customer Service
Quality
Value
Excellent job.
Claire, Cumbria Posted on 21/03/2018 , work completed 21/03/2018
The trader replied (on 03/04/2018)
Hello Claire thank you for the positive feedback if you ever need any more plumbing or electrical work carried out I hope Blue Flame Services will be your first port of call.
Prompt and professional
Customer Service
Quality
Value
Used this firm for a number of years. Always turn up when they say they will. No problems.
Ihor, Cumbria Posted on 21/03/2018 , work completed 21/03/2018
The trader replied (on 11/04/2018)
Thank you for the lovely kind words Ihor, I am glad you have chosen to use Blue Flame for a number of years, we will always deliver a first class service.
Brilliant job
Customer Service
Quality
Value
Professional, knowledgeable. Answered all my questions. Did a good job.
Pamela, Cumbria Posted on 22/03/2018 , work completed 22/03/2018
The trader replied (on 03/04/2018)
Good day Pamela I am glad you found our staff helpful by been able to answer all your questions and i do hope for any future plumbing or electrical needs Blue Flame Services will be your first port of call.
Efficient service
Customer Service
Quality
Value
Prompt appointment made, engineer was unavoidably delayed but got in touch to let us know. Pleasant and professional engineer.
Kathryn, Cumbria Posted on 22/03/2018 , work completed 22/03/2018
The trader replied (on 03/04/2018)
Thank you Kathryn for such positive feedback about our service, unfortunately sometimes we are late but we will always keep the customer informed and I am glad to see our engineer did this, I hope for any plumbing or electrical needs you may have in the future Blue Flame Services will be your first port of call.
Convert bathroom to wet room
Customer Service
Quality
Value
Having worked in the building trade all my life it was a pleasure to have Danny & Ross work on our wet room. Nothing to much trouble and a first class job in everyway. Can't thank you enough. I would certainly use Blue Flame again.
Geoffrey, Cumbria Posted on 28/03/2018 , work completed 28/03/2018
The trader replied (on 08/05/2018)
Hello there Geoffrey I am pleased to hear you were happy with the work carried out by our engineers, I have passed on the positive feedback to the lads. We look forward to hearing from you again.
Excellent work
Customer Service
Quality
Value
Appeared on time - polite - good conversation, professional.
Mark, Cumbria Posted on 03/04/2018 , work completed 03/04/2018
The trader replied (on 17/04/2018)
Thank you Mark for such kind words I will pass the comments on to our engineers.
Prompt.
Customer Service
Quality
Value
Work done unsupervised to a high standard.
Shirley, Cumbria Posted on 03/04/2018 , work completed 03/04/2018
The trader replied (on 08/05/2018)
Hello there Shirley I am glad to hear you were happy with our service, I hope for all your future plumbing and electrical needs you will use Blue Flame Services again.
Great job
Customer Service
Quality
Value
Very professional attitude, everything left tidy.
Stuart, Cumbria Posted on 03/04/2018 , work completed 03/04/2018
The trader replied (on 17/04/2018)
Thank you Stuart for taking your time to leave such positive feedback about the service we provided.
Prompt and professional.
Customer Service
Quality
Value
Arrived promptly. Courteous & professional. Offered guidance. Thorough check.
Dale, Cumbria Posted on 04/04/2018 , work completed 04/04/2018
The trader replied (on 17/04/2018)
Thank you Dale for leaving such positive feedback, I am glad you were happy with our service and I do hope you use us again.