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Blue Flame Services Limited

4.9

564 Reviews

Opening Hours
Today -
  • Monday 08:30–16:30
  • Tuesday 08:30–16:30
  • Wednesday 08:30–16:30
  • Thursday 08:30–16:30
  • Friday 08:30–16:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Blue Flame Service Ltd is a local firm based in Maryport, Cumbria, originally set up by David Harrison in 2003. Over the past 15 years we have developed and grown into one of Cumbria ’s leading utility contractors providing first class plumbing, heating, electrical and renewable services.

Our fleet of 5 fully fitted vehicles support all the services we provide covering the whole of Cumbria, Millom to Carlisle, Whitehaven to Penrith.

We cover all aspects of Plumbing and Heating, Blue Flame Services are now able to offer boiler finance and Bathroom finance options throughout Cumbria.

Blue Flame can now offer easy payment solutions with 0% APR on all boiler, bathroom and electrical installations.

We can now protect your Home with a range of Boiler Care packages starting from £0.37 a day, all packages include an annual boiler service, unlimited call outs and up to £1,000 inc vat for repair works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating

  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom tiling
    • Electric Showers
    • Wet rooms

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance

  • Heating contractors

    • Immersion Heaters
    • Central heating systems (installation and servicing)
    • Oil fired heating equipment

  • Gas installers

    • Gas Fires

  • Caravans repair and servicing

  • More Services

    • woodburning stoves
    • solar pv
    • solar thermal

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
564 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Recommended

Recommended

by 100% of customers
Sort by
Fantastic job
Customer Service
Quality
Value
Turn up before time carried out job to service boiler. Kept me informed if anything was wrong or if parts were needed. Very professional company are used by other family members so I would highly recommend to other people as they have carried out other jobs to the highest standard and quality.
Allison, Cumbria Posted on 05/04/2018 , work completed 05/04/2018
Recommended
The trader replied (on 17/04/2018)
Hello Allison thank you for the lovely compliments, as a company we strive to offer the best possible service and I am glad you are able to see this. I have passed your kind comments on to the Engineers, I hope you choose to use Blue Flame Services again.
Prompt and professional.
Customer Service
Quality
Value
This was my first experience of this company. They arrived on time worked efficiently, were quiet and polite. Did not overstay. we were pleased with their work. It is hard to judge the ratings as we have no history. We shall have them next year for the boiler service.
Douglas, Cumbria Posted on 06/04/2018 , work completed 06/04/2018
Recommended
The trader replied (on 25/04/2018)
Thank you for such positive feedback Douglas I am delighted to hear you will be using ourselves again for your boiler service. We strive to deliver the best possible service and welcome all feedback.
Brilliant job
Customer Service
Quality
Value
Fantastic job, hard working lads. Really polite, really clean work area, would recommend.
Coreen, Cumbria Posted on 09/04/2018 , work completed 09/04/2018
Recommended
The trader replied (on 25/04/2018)
Thank you for such kind words Coreen, I am delighted to hear you would recommend our services to people. I have passed your kind words on to the engineers.
Brilliant, prompt and professional.
Customer Service
Quality
Value
They came across some hidden difficulties with my home being built in 1800 and a listed building, but nothing was a problem to them. They explained everything to me and I'm 76 years old, 77 in June.
Marjorie, Cumbria Posted on 09/04/2018 , work completed 09/04/2018
Recommended
The trader replied (on 08/05/2018)
Hello there Marjorie I am pleased to hear you were happy with our service I hope you choose to use Blue Flame Services for all your future plumbing and electrical needs.
My review
Customer Service
Quality
Value
Excellent.
Which? Trusted Traders Consumer Posted on 13/04/2018 , work completed 13/04/2018
Recommended
The trader replied (on 25/04/2018)
Thank you for taking the time to leave a nice positive review, I hope we exceeded your expectations and you will choose to use our services again.
Satisfactory & professional job
Customer Service
Quality
Value
All staff were friendly and carried out all works to a professional standard.
Michael, Cumbria Posted on 23/04/2018 , work completed 23/04/2018
Recommended
The trader replied (on 08/05/2018)
Hello Michael I am pleased to hear you were happy with the work carried out, we hope that you will use Blue Flame Services again for all your future plumbing and electrical needs.
Prompt & professional
Customer Service
Quality
Value
Arrived on time, clean and well organised worker. Very pleasant and professional, an asset to your business.
John, Cumbria Posted on 25/04/2018 , work completed 25/04/2018
Recommended
The trader replied (on 08/05/2018)
HI there John, I am glad to hear you found our workers well organised and on time. I hope you are pleased with the work carried out and please bare Blue Flame Services in mind for all your future plumbing and electrical needs.
High standard
Customer Service
Quality
Value
Blue Flame carried out an excellent job. They were always clean and tidy in their work. The work was of a high standard and the company was always prepared to go that 'extra mile' to complete the work. I would highly recommend Blue Flame.
Trevor, Cumbria Posted on 08/05/2018 , work completed 08/05/2018
Recommended
The trader replied (on 22/05/2018)
Hello there Trevor I am glad to see you were happy with the way our staff conducted themselves and that the end result was more then what you expected. I hope you choose Blue Flame Services for all future plumbing, heating and electrical works.
Job Well Done
Customer Service
Quality
Value
A longish period in establishing boiler defective. That applies to all plumbers (3 local) to Carlisle. Cannot fault your staff in any way!! Job well done & liked the people you employ. I would recommend yourselves to anybody.
Andrew, Cumbria Posted on 10/05/2018 , work completed 10/05/2018
Recommended
The trader replied (on 14/05/2018)
Hello Andrew I am pleased to see you would recommend ourselves to anybody, we strive to deliver a first class service and I am delighted you found our staff friendly. We hope you use Blue Flame Services for all your plumbing and electrical needs.
My review
Customer Service
Quality
Value
Excellent service, would certainly recommend.
Karen, Cumbria Posted on 12/05/2018 , work completed 12/05/2018
Recommended
The trader replied (on 01/06/2018)
Hello Karen I am glad to hear you would recommend Blue Flame Services and you found our service excellent. I hope you would use Blue Flame for all your future plumbing and electrical needs.
Good work thank you
Customer Service
Quality
Value
Clean and tidy work of an excellent standard. Told three days to complete but only took two days.
Helen, Cumbria Posted on 16/05/2018 , work completed 16/05/2018
Recommended
The trader replied (on 01/06/2018)
Hello Helen, I am glad you found our standard of work to be excellent and we were faster than you expected. We hope you use Blue Flame Services for all your future plumbing and electrical work.
Good Bunch of Lads
Customer Service
Quality
Value
Good bunch of lads who know their jobs. Well done lads.
Mary Williams, Cumbria Posted on 17/05/2018 , work completed 17/05/2018
Recommended
The trader replied (on 22/05/2018)
Hello there Mary, I am glad to see you were happy with our service I hope you choose Blue Flame Services for all your future plumbing and electrical needs.
Very professional
Customer Service
Quality
Value
Impressed with the workmen who worked to a very high standard. Would highly recommend.
Nicola, Cumbria Posted on 21/05/2018 , work completed 21/05/2018
Recommended
The trader replied (on 04/06/2018)
Hello Nicola, I am glad to see such a positive review, I am happy to hear you found our work to a high standard as we always do our very best and I am glad to see you can recognise this. I hope you remember Blue Flame Services if you ever need anymore plumbing, heating or electrical works.
Good service
Customer Service
Quality
Value
Highly recommended. Fast, efficient, and good service.
Stephen, Cumbria Posted on 25/05/2018 , work completed 25/05/2018
Recommended
The trader replied (on 11/06/2018)
Good morning Stephen, I am happy to see you found our team of engineers fast and efficient. I hope you use Blue Flame Services for all your future plumbing, heating and electrical needs.
Brilliant
Customer Service
Quality
Value
Very professional.
Amy, Cumbria Posted on 06/06/2018 , work completed 06/06/2018
Recommended
The trader replied (on 21/06/2018)
Hello Amy thank you for taking the time to leave a positive review I hope you choose you use Blue Flame Services again for all your future plumbing and electrical works.
Great job.
Customer Service
Quality
Value
Arrived on time and quickly started work - All completed thank you.
Brenda, Cumbria Posted on 13/06/2018 , work completed 13/06/2018
Recommended
The trader replied (on 21/06/2018)
Hello Brenda, thank you so much for taking the time to leave a positive review for ourselves we really do value all feedback we receive. I hope you choose Blue Flame Services for all your future plumbing and electrical works.
Excellent job, completed on time.
Customer Service
Quality
Value
Blue Flame renewed the entire heating system in our old house with a large Worcester combi - re-piping the entire system and re-locating the boiler. This was not an easy job, due to the structure and arrangement of the 200 year-old house, but the engineers managed to find ways around piping problems that minimised disturbance to floors and walls. They replaced boards and pipe boxes and cemented holes left behind from the old system. Some mess was inevitable, but the team cleaned up best they could and removed all of the old hardware. They were polite and considerate and happy to discuss the job with us. The job was surveyed expertly, and we had advice and support from the outset. No question was too much trouble, and the engineer was patient and easy to talk to. We chose Blue Flame because of the excellent service we had from them on the old boiler.
Elizabeth Posted on 14/06/2018 , work completed 14/06/2018
Recommended
The trader replied (on 19/06/2018)
Hello Elizabeth thank you for the lovely review I am glad you are happy with the service we provided. We always help and guide customers through the whole process from the initial phone call to completion of the works. We are always a phone call away if you ever have any questions regarding plumbing, heating or electrical services.
An excellent job from start to finish
Customer Service
Quality
Value
The team at Blue Flame were prompt, professional, knowledgeable, courteous and delivered exactly what was promised. The slight mark down on quality is for the quality of the Worcester Bosch - not quality of work done.
Colin, Cumbria Posted on 25/06/2018 , work completed 25/06/2018
Recommended
The trader replied (on 01/08/2018)
Hello Colin, I am glad we lived up to our promise and you were happy with the work we did for yourself. I hope you use Blue Flame Services for all your future plumbing, heating and electrical needs.
Very helpful
Customer Service
Quality
Value
Gas not emerging from hob and I had concerns about supply unit. Had not realised the safety cut out feature. Staff were helpful, good humoured and checked out whole system to confirm it was safe. Also recommended Avantigas.
Angela, Cumbria Posted on 29/06/2018 , work completed 29/06/2018
Recommended
The trader replied (on 01/08/2018)
Hello Angela, I am glad to see you found our staff helpful and good humoured, we strive in trying to deliver a first class service and we do our best to put customers at ease when workmen are in there home as we understand it can be a stressful time. I hope you choose to use Blue Flame Services for all your future plumbing and electrical needs.
Hard working, good job and tidy.
Customer Service
Quality
Value
The workmen arrived on time as promised and set straight to work. They did a great job and adapted to issues they encountered. They were tidy and polite. Happily recommend.
David, Cumbria Posted on 02/07/2018 , work completed 02/07/2018
Recommended
The trader replied (on 01/08/2018)
Good day David, Its lovely to read such kind words and to see we lived up to your expectations, we always do our best to deliver a first class service. We hope you choose to use Blue Flame Services for all your future plumbing, heating and electrical needs.
Brilliant job, very professional.
Customer Service
Quality
Value
We found the young men Das and Ross worked so hard and made sure everything was professionally finished and they were both well mannered and polite at all times.
Jean, Cumbria Posted on 05/07/2018 , work completed 05/07/2018
Recommended
The trader replied (on 12/07/2018)
Hello Jean, thank you for taking the time to leave such a nice positive feedback. We love reading all our reviews and always pass them on to the engineers, I am happy to see our engineers made such a lasting impression. I hope you will use Blue Flame Services for all your future plumbing, heating and electrical needs.
Very good job
Customer Service
Quality
Value
Very clean & tidy work. Would have no reservation in recommending Blue Flame to friends.
Leslie, Cumbria Posted on 23/07/2018 , work completed 23/07/2018
Recommended
The trader replied (on 01/08/2018)
Hello Leslie, I am glad to see you were happy with the work done and you would recommend ourselves to friends and family. We strive to deliver a first class service and I hope you would choose Blue Flame Services for all your future plumbing, heating and electrical needs.
Prompt & professional.
Customer Service
Quality
Value
Good job finished off well. Always tidy.
Isobel, Cumbria Posted on 23/07/2018 , work completed 23/07/2018
Recommended
The trader replied (on 15/08/2018)
Thank you Isobel for taking the time to leave a review on the service you have received from ourselves, we are happy to see you found our work of a good standard. We hope you use Blue Flame Services for all Plumbing, Heating and electrical services.
Friendly and knowledgeable
Customer Service
Quality
Value
I would have no hesitation in recommending this trader. Trustworthy and competent.
S, Cumbria Posted on 26/07/2018 , work completed 26/07/2018
Recommended
The trader replied (on 15/08/2018)
Thank you for taking the time out of your day to leave such a nice positive review we are happy to see you would recommend us. We hope you use Blue Flame Services for all Plumbing, Heating and electrical services.
Prompt, polite and professional
Customer Service
Quality
Value
Patrick was pleasant and efficient. He was punctual and serviced the boiler within the hour. He recommended that we get a carbon monoxide detector.
Judith, Cumbria Posted on 01/08/2018 , work completed 01/08/2018
Recommended
The trader replied (on 15/08/2018)
Hello Judith, thank you for taking the time to leave such a nice positive review we are happy to see you found Patricks service of a good standard. We are also happy to see he has passed on some safety advice we are hoping to be able to offer some free Carbon monoxide alarms next year when you get your boiler serviced. We hope you use Blue Flame Services for all Plumbing, Heating and electrical services.
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029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.