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Blue Flame Services Limited

4.9

564 Reviews

Opening Hours
Today - 08:30–16:30
  • Monday 08:30–16:30
  • Tuesday 08:30–16:30
  • Wednesday 08:30–16:30
  • Thursday 08:30–16:30
  • Friday 08:30–16:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Blue Flame Service Ltd is a local firm based in Maryport, Cumbria, originally set up by David Harrison in 2003. Over the past 15 years we have developed and grown into one of Cumbria ’s leading utility contractors providing first class plumbing, heating, electrical and renewable services.

Our fleet of 5 fully fitted vehicles support all the services we provide covering the whole of Cumbria, Millom to Carlisle, Whitehaven to Penrith.

We cover all aspects of Plumbing and Heating, Blue Flame Services are now able to offer boiler finance and Bathroom finance options throughout Cumbria.

Blue Flame can now offer easy payment solutions with 0% APR on all boiler, bathroom and electrical installations.

We can now protect your Home with a range of Boiler Care packages starting from £0.37 a day, all packages include an annual boiler service, unlimited call outs and up to £1,000 inc vat for repair works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating

  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom tiling
    • Electric Showers
    • Wet rooms

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance

  • Heating contractors

    • Immersion Heaters
    • Central heating systems (installation and servicing)
    • Oil fired heating equipment

  • Gas installers

    • Gas Fires

  • Caravans repair and servicing

  • More Services

    • woodburning stoves
    • solar pv
    • solar thermal

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
564 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Recommended

Recommended

by 100% of customers
Sort by
Good work
Customer Service
Quality
Value
Service was absolutely A1. Everything went fine. They were here for Tuesday and half of Wednesday and I could not fault them, they got straight on with it. They were so polite. The supervisor came and checked and confirmed the yearly service so no worries there. I would recommend them to anyone. The service was perfect.
June, Cumbria Posted on 08/05/2019 , work completed 08/05/2019
Recommended
The trader replied (on 04/06/2019)
Hello June, I am happy to see such positive feedback from the service you received, I have passed your kind words on to the engineers that were at your property. I hope you choose to use Blue Flame Services again for all your future plumbing, heating and electrical works.
Excellent customer service for all of our properties over the last five years.
Customer Service
Quality
Value
Having several properties in the local area, Blue Flame have provided efficient, effective and timely service both on renovation and maintenance issues. Friendly, helpful administration staff and operatives, who deal with emergencies and the day-to-day in a timely and courteous way. Their pricing is very reasonable and their invoicing prompt and accurate using technology sensibly. They are always tidy workers, and thoughtful about how they work around someone's home.
Customer in Cumbria Posted on 26/04/2019 , work completed 17/04/2019
Recommended
The trader replied (on 04/06/2019)
Hello there - Thank you for taking the time to leave such nice positive feedback for the service you have received over the last 5 years, I am happy to see that we have delivered a first class service for the last 5 years and you have been happy with our pricing. Please keep Blue Flame Services in mind for all future plumbing, heating and electrical works.
New Worcester boiler fitted
Customer Service
Quality
Value
Old boiler leaking in 3 places so no heating or hot water over weekend. On looking on line the old boiler had so many complaints Rubbish! ( it was in when l bought the cottage). Engineer came first thing Monday morning and temporarily fixed but advised on a replacement. Quote given Tuesday boiler fitted Wednesday, completed Thursday. How's that for service! Very pleased with the work & workmen, and pleasantly surprised at the overall cost. Cannot fault Blue Flame.
Customer in Cumbria Posted on 16/04/2019 , work completed 11/04/2019
Recommended
The trader replied (on 04/06/2019)
Hello there, Thank you for taking the time to leave such a nice positive feedback on the service we provided. I am very pleased to see we were able to go above and beyond to deliver you a first class service. We hope you choose to use Blue Flame Services again for all your future plumbing, heating and electrical works.
Blue Flame very good.
Customer Service
Quality
Value
New boiler fitted. From getting the estimate to the job finished was very good and professional. Every person involved was extremely helpful and polite would recommend to anyone. Thanks to Blue Flame.
Customer in Cumbria Posted on 16/04/2019 , work completed 11/04/2019
Recommended
The trader replied (on 25/10/2019)
Hello there, Thank you for taking the time out of your day to leave a positive review - I am happy to see we carried out the installation to the standard we expect, we will always be polite from your first point of contact. If you have any issues in the future please do not hesitate to contact ourselves and I will gladly assist. Kind regards, Graeme
Very professional
Customer Service
Quality
Value
New boiler fitted, very professional service. Engineers friendly and polite. Very Pleased with the standard of workmanship. I would definitely use Blue Flame Services Ltd again and would recommend them to others.
Susan, Cumbria Posted on 10/04/2019 , work completed 10/04/2019
Recommended
The trader replied (on 25/10/2019)
Hello Susan Thank you for taking the time out of your day to leave a positive review - We appreciate you using ourselves for your new boiler installation, I understand that its not an every day purchase and can sometimes be a daunting experience. We are on hand to provide you with information so you can make an informed decision and our staff will always be polite and professional. If you have any future issues please do not hesitate to contact Blue Flame Services. Kind regards, Graeme
Prompt and professional.
Customer Service
Quality
Value
Professional and friendly staff, on time and did a good job leaving everything clean and tidy.
G, Cumbria Posted on 04/04/2019 , work completed 04/04/2019
Recommended
The trader replied (on 25/10/2019)
Hello there, Thank you for taking the time out of your day to leave a positive review - I am happy to see we did a good job in your property and all staff involved were polite at all times. If you have any future issues please do not hesitate to contact our offices, kind regards Graeme
Refit shower room
Customer Service
Quality
Value
After discovering a leak in our shower room we immediately contacted Blue Flame and the repair work began. The floor had to be taken up and replaced as did the shower tray screens and tiles. This was all done by Lee and Ross who couldn't have been better. They were here for 6 days and on the last day the shower room was immaculate. Can't thank Blue Flame enough and would recommend them to anyone.
Customer in Cumbria Posted on 20/03/2019 , work completed 19/03/2019
Recommended
The trader replied (on 25/10/2019)
Hello there, Thank you for taking the time out of your day to leave a positive review - I remember the initial phone call about the issue you were having, I am happy to see that you were pleased with the finished result your kind words have been passed on to all the staff involved in the works carried out. Kind regards Graeme
Efficient and professional
Customer Service
Quality
Value
New boiler and central heating system installed. From initial estimate and planning to the work being carried out the staff were friendly,helpful and professional. Everything was explained to me and what I was quoted was exactly what I paid. The standard of work was excellent and the lads left the house tidy when they were done.
Customer in Cumbria Posted on 07/03/2019 , work completed 07/03/2019
Recommended
The trader replied (on 25/10/2019)
Hello there, Thank you for taking the time out of your day to leave a positive review I am sorry it has taken so long to respond. I am happy to see that from the initial point of contact everything was explained clearly so you could make an informed decision, we strive to deliver the best possible service and when we get such a brilliant review like this it fills me with great pride. Your kind words have been passed on to all involved. Kind regards Graeme
Great
Customer Service
Quality
Value
Very helpful, diagnosed the problem promptly and returned as promised to repair the problem - great!
Madeleine, Cumbria Posted on 01/03/2019 , work completed 01/03/2019
Recommended
The trader replied (on 25/10/2019)
Hello Madeleine, Thank you for taking the time out of your day to leave a positive review - I am happy to see we met your expectations and rectified the issues you were having within a reasonable time frame. Any future issues please do not hesitate to contact us. Kind regards, Graeme
Professional
Customer Service
Quality
Value
Very pleasant, clean, worked extremely hard in the 2 days. Job well done.
Tommy, Cumbria Posted on 28/02/2019 , work completed 28/02/2019
Recommended
The trader replied (on 25/10/2019)
Hello Tommy, Thank you for taking the time out of your day to leave a positive review I am happy to see our workmen work clean, professional and polite while working in your home. Any future issues please do not hesitate to contact ourselves. Kind regards Graeme
My review
Customer Service
Quality
Value
Very friendly and informative.
Patrick, Cumbria Posted on 25/02/2019 , work completed 25/02/2019
Recommended
The trader replied (on 25/10/2019)
Hello Patrick Thank you for taking the time out of your day to leave a positive review - I am happy to see our staff were informative throughout the works and friendly at all times, its never nice to have people working in your home and we always strive to deliver a expert service. Your kind words have been passed onto the service and repair team. Kind regards Graeme
Annual Service
Customer Service
Quality
Value
Another quick and efficient service. This company fitted our boiler in 2012 and have serviced ever since as they are so friendly and competent.
Customer in Cumbria Posted on 21/02/2019 , work completed 20/02/2019
Recommended
The trader replied (on 25/10/2019)
Hello there, Thank you for taking the time out of your day to leave a positive review, its brilliant to see a review from such a long standing customer. We value all customers and we are always on hand to help in anyway we can, any future issues please do not hesitate to contact our offices. Kind regards Graeme
Very professional.
Customer Service
Quality
Value
Work undertaken was most satisfactory. The young man (Daniel) was very polite and had a professional manner in his duties.
Margaret, Cumbria Posted on 21/02/2019 , work completed 21/02/2019
Recommended
My review
Customer Service
Quality
Value
Good job done.
Ian, Cumbria Posted on 21/02/2019 , work completed 21/02/2019
Recommended
The trader replied (on 25/10/2019)
Hello Ian, Thank you for taking the time out of your day to leave a positive review - If you have any future issues please do not hesitate to get in touch. Kind regards Graeme
My review
Customer Service
Quality
Value
Excellent work.
John, Cumbria Posted on 21/02/2019 , work completed 21/02/2019
Recommended
The trader replied (on 25/10/2019)
Hello John. Thank you for taking the time out of your day to leave a positive review - I am happy to see we met all your expectations while we worked in your home, any future issues please do not hesitate to contact blue flame services and we will happily assist. Kind regards Graeme
Good service from start to finish
Customer Service
Quality
Value
Replaced boiler and radiators and fitted 2 additional radiators. From start to finish the service was excellent. The price was competitive and the installation team arrived promptly and completed the work professionally to a high standard.
John, Cumbria Posted on 19/02/2019 , work completed 19/02/2019
Recommended
Prompt and professional
Customer Service
Quality
Value
Boiler service, carried out very professionally. Excellent communication.
Nicola, Cumbria Posted on 18/02/2019 , work completed 18/02/2019
Recommended
Professional and Thorough
Customer Service
Quality
Value
Not the cheapest in town, but probably the best. Annual boiler service which was thorough, taking an hour and a quarter. Baffles cleaned and boiler vacuumed. Ratios of oil to air adjusted. Nozzle changed. readings checked. Cause of noisy operation checked and assessed as oil pump.
Customer in Cumbria Posted on 13/02/2019 , work completed 13/02/2019
Recommended
Great service!
Customer Service
Quality
Value
Very professional service, staff were knowledgeable and courteous.
Charlotte, Cumbria Posted on 11/02/2019 , work completed 11/02/2019
Recommended
Highly recommended.
Customer Service
Quality
Value
Highly recommended. Polite & efficient. Did a great job.
Helen, Cumbria Posted on 08/02/2019 , work completed 08/02/2019
Recommended
Service.
Customer Service
Quality
Value
Good job, very friendly lad, efficient & easy to talk to.
Doreen, Cumbria Posted on 07/02/2019 , work completed 07/02/2019
Recommended
Quick, efficient and polite
Customer Service
Quality
Value
My boiler service was done quickly and efficiently. The engineer was very polite and cheerful.
Simon, Cumbria Posted on 04/02/2019 , work completed 04/02/2019
Recommended
Job well done
Customer Service
Quality
Value
Everything as agreed job well done.
Wilf, Cumbria Posted on 01/02/2019 , work completed 01/02/2019
Recommended
Prompt and professional.
Customer Service
Quality
Value
Boiler underwent annual service, engineer was prompt and very efficient will be happy to use again & recommend.
Colin, Cumbria Posted on 01/02/2019 , work completed 01/02/2019
Recommended
Shower installation
Customer Service
Quality
Value
Old shower removed. New shower fitted. Excellent service. On time and completed very promptly.
Rachael, Cumbria Posted on 30/01/2019 , work completed 30/01/2019
Recommended
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029 2267 0040
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.