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Blue Flame Services Limited

4.9

564 Reviews

Opening Hours
Today -
  • Monday 08:30–16:30
  • Tuesday 08:30–16:30
  • Wednesday 08:30–16:30
  • Thursday 08:30–16:30
  • Friday 08:30–16:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Blue Flame Service Ltd is a local firm based in Maryport, Cumbria, originally set up by David Harrison in 2003. Over the past 15 years we have developed and grown into one of Cumbria ’s leading utility contractors providing first class plumbing, heating, electrical and renewable services.

Our fleet of 5 fully fitted vehicles support all the services we provide covering the whole of Cumbria, Millom to Carlisle, Whitehaven to Penrith.

We cover all aspects of Plumbing and Heating, Blue Flame Services are now able to offer boiler finance and Bathroom finance options throughout Cumbria.

Blue Flame can now offer easy payment solutions with 0% APR on all boiler, bathroom and electrical installations.

We can now protect your Home with a range of Boiler Care packages starting from £0.37 a day, all packages include an annual boiler service, unlimited call outs and up to £1,000 inc vat for repair works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating

  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom tiling
    • Electric Showers
    • Wet rooms

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance

  • Heating contractors

    • Immersion Heaters
    • Central heating systems (installation and servicing)
    • Oil fired heating equipment

  • Gas installers

    • Gas Fires

  • Caravans repair and servicing

  • More Services

    • woodburning stoves
    • solar pv
    • solar thermal

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
564 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Recommended

Recommended

by 100% of customers
Sort by
Efficient service
Customer Service
Quality
Value
Very efficient service. Polite and helpful engineer.
Thomas, Cumbria Posted on 02/08/2018 , work completed 02/08/2018
Recommended
The trader replied (on 30/08/2018)
Good day Thomas, I am glad to see you found our service efficient and our engineers polite and helpful, we strive to deliver a first class service and these kind words really do help motivate our staff. I really hope you use Blue Flame Services for all your future plumbing, heating and electrical needs.
My review
Customer Service
Quality
Value
I have no problem with work completed and done well.
Alan, Cumbria Posted on 09/08/2018 , work completed 09/08/2018
Recommended
The trader replied (on 30/08/2018)
Good day Alan, I am glad to see you have no issues with the work completed at your property, if you ever did I hope you would contact us straight away and allow the issues to be rectified. We strive to deliver a first class service from the initial call to completion of the works. I really hope you use Blue Flame Services for all your future plumbing, heating and electrical needs.
Prompt and professional
Customer Service
Quality
Value
Young man came on time, worked efficiently, did all the safety checks and left the house in a clean condition. Very pleased
Melvyn, Cumbria Posted on 13/08/2018 , work completed 13/08/2018
Recommended
The trader replied (on 30/08/2018)
Hello Melvyn, I am glad to see you found Daniels work to a high standard and he met all your expectations, I will pass these kind words on to him. I really hope you use Blue Flame Services for all your future plumbing, heating and electrical needs.
Excellent service
Customer Service
Quality
Value
Serviced my Mother in Laws Gas Boiler. The engineer involved was very experienced and arrived in a well kitted out service van. The work he carried out was to a high standard and well will use this company again.
Kenneth, Cumbria Posted on 14/08/2018 , work completed 14/08/2018
Recommended
The trader replied (on 30/08/2018)
Hello Kenneth, I am glad to see you found our service to a high standard and that you will be using us again, we look forward to seeing you all again next your for your annual service
Friendly and efficient service
Customer Service
Quality
Value
We have used Blue Flame for our gas appliance work for several years. Their engineers are punctual, efficient and very friendly. Work such as annual service visits is carried out very well, with everything left clean and tidy afterwards. Very happy to recommend this company.
Robert Stubbs 99 Posted on 14/08/2018 , work completed 14/08/2018
Recommended
The trader replied (on 30/08/2018)
Good day Mr Stubbs, I am glad to see you have been using our services for such a long time, it really does drive our workforce knowing that the service they are providing is first class, We look forward to seeing you again soon.
Thorough and professional
Customer Service
Quality
Value
It took a few days to get the part for our boiler but once available, prompt, professional and thorough. Patrick very good to do the repairs.
Paul, Cumbria Posted on 15/08/2018 , work completed 15/08/2018
Recommended
The trader replied (on 30/08/2018)
I am glad to see you found our service to a high standard and I shall pass the kind words on to Patrick the engineer who attended. I really hope you use Blue Flame Services for all your future plumbing, heating and electrical needs.
Polite & efficient
Customer Service
Quality
Value
Boiler service. Very polite and efficient.
Jayne, Cumbria Posted on 15/08/2018 , work completed 15/08/2018
Recommended
The trader replied (on 30/08/2018)
Hello Jayne, Thank you for the kids words on the service you received. We appreciate all feedback and I hope you use Blue Flame Services for all your future plumbing, heating and electrical needs
WETROOM CONVERSION
Customer Service
Quality
Value
Many thanks to the lads at BlueFlame for converting our bathroom to a wetroom. They did a very professional job, and left the job tidy at the end of each day. I would have no hesitation in recommmending BlueFlame to others; we have used them for several smaller jobs previously. The invoices arrived very promptly after completion and were in line with the estimates, despite the job overrunning slightly.
Keith Woolley Posted on 15/08/2018 , work completed 15/08/2018
Recommended
The trader replied (on 30/08/2018)
Thank you for the lovely words Mr Woolley, I know the bathroom installation was a long process from design to initial completion and I hope we met all your expectations through the whole phase. We really do hope you use Blue Flame Services for all your future plumbing, heating and electrical needs.
New boiler installation
Customer Service
Quality
Value
Your team worked well removing an old boiler system then installing a combi boiler. They arrived on time, worked efficiently and tidied up after themselves all within the agreed timescale.
tislynda Posted on 15/08/2018 , work completed 15/08/2018
Recommended
The trader replied (on 30/08/2018)
Good day Tislyna, I am glad to see you were happy with the workmanship done in your property, We will always do our best to stick to the agreed timescale as we do understand it can be a stressful time having workmen in your home. I really hope you use Blue Flame Services for all your future plumbing, heating and electrical needs.
Very good.
Customer Service
Quality
Value
Very good job done. Thanks.
George, Cumbria Posted on 16/08/2018 , work completed 16/08/2018
Recommended
The trader replied (on 30/08/2018)
Thank you George for the kind and supportive words. I really hope you use Blue Flame Services for all your future plumbing, heating and electrical needs.
Prompt, polite, excellent job
Customer Service
Quality
Value
Patrick attended twice, to assess the job and order the part, and then returned to fit it. All my dealings with Blue Flame from the telephone service (I like that I can pay the bill over the phone) to the plumbers who attend, means that we get excellent, professional service. We have been using their company for 17 years, I would highly recommend them, especially Patrick who is so polite and helpful.
Alison, Cumbria Posted on 16/08/2018 , work completed 16/08/2018
Recommended
The trader replied (on 30/08/2018)
Good day Alison, I am glad to see you have been a loyal customer for 17 years it really does bring a smile to our faces as it means we must be doing an excellent job. I am glad to see you were happy with the service Patrick provided and I will pass on your kind words. I really hope you use Blue Flame Services for all your future plumbing, heating and electrical needs.
Boiler service
Customer Service
Quality
Value
Excellent service, Patrick went above and beyond what was required. He taught me how to use my remote for lighting my gas fire. Excellent, efficient service.
Helen, Cumbria Posted on 17/08/2018 , work completed 17/08/2018
Recommended
The trader replied (on 30/08/2018)
Good day Helen, I am glad to see our engineer Patrick went above and beyond and helped explain how to use your control system for the fire. I really hope you use Blue Flame Services for all your future plumbing, heating and electrical needs.
Great service. Pleasant manner.
Customer Service
Quality
Value
Very pleasant and helpful. Tidy and prompt. Always the same, this lad was very well mannered, credit to your team.
Alyson, Cumbria Posted on 17/08/2018 , work completed 17/08/2018
Recommended
The trader replied (on 18/09/2018)
Thank you Alyson for the kind words, I have passed on your kind words to the engineer involved. This kind of feedback really drives our workforce. We hope you choose to use Blue Flame Services for all future plumbing, heating and electrical needs
My review
Customer Service
Quality
Value
They were the most professional plumbers.
Monjur, Cumbria Posted on 20/08/2018 , work completed 20/08/2018
Recommended
The trader replied (on 18/09/2018)
Thank you Mr Monjur for your kind words, we strive to deliver a prompt and professional service and I am happy to see we have met your expectations. We hope you use Blue Flame Services for all your future plumbing, heating and electrical needs.
My review
Customer Service
Quality
Value
First class service
Kevin, Cumbria Posted on 21/08/2018 , work completed 21/08/2018
Recommended
The trader replied (on 18/10/2018)
Hello Kevin, thank you for taking the time to leave such a nice positive review I hope you choose Blue Flame Services for all your future plumbing, heating and electrical needs.
Excellent service.
Customer Service
Quality
Value
Very pleasant & tidy worker, efficient & very thorough. Your employees always have been pleasant & efficient.
Which? Trusted Traders Consumer Posted on 21/08/2018 , work completed 21/08/2018
Recommended
The trader replied (on 18/09/2018)
Hello there and thank you for taking the time to leave such positive feedback, I am happy to see you found our workforce pleasant and efficient. We always aim to deliver a first class service and I am happy to see we have met your expectations. We hope you use Blue Flame Services for all your future plumbing heating and electrical needs
Neat & professional job
Customer Service
Quality
Value
First class service. Andrew did a brilliant job and went above and beyond.
David, Cumbria Posted on 22/08/2018 , work completed 22/08/2018
Recommended
The trader replied (on 18/10/2018)
Hello David, thank you for taking the time to leave such a nice positive review about Andrew and the work he did, I shall pass on your kind words. I hope you choose Blue Flame Services for all your future plumbing, heating and electrical needs.
My review
Customer Service
Quality
Value
Boiler service. Quick and efficient service.
Jamie, Cumbria Posted on 22/08/2018 , work completed 22/08/2018
Recommended
The trader replied (on 18/10/2018)
Hello Jamie, thank you for taking the time to leave such a nice positive review, I am happy to see our staff arrived on time and were friendly and polite through out the time they spent in your home. I hope you choose Blue Flame Services for all your future plumbing, heating and electrical needs.
Prompt and professional
Customer Service
Quality
Value
Boiler service. Polite, helpful and efficient.
Christine, Cumbria Posted on 22/08/2018 , work completed 22/08/2018
Recommended
The trader replied (on 18/10/2018)
Hello Christine, thank you for taking the time to leave such a nice positive review about your boiler service I hope you choose Blue Flame Services for all your future plumbing, heating and electrical needs.
Installing two new radiators
Customer Service
Quality
Value
Very impressed with the workmanship. The two lads turned up when they said they would and immediately got to work. The quality of the work was excellent, very neat and professional job. Best of all they put everything back as it was, such as laying the carpets back down and hovering and cleaning down their work. Didn't have anything to do after they left. Would definitely recommend them.
Paul.. Posted on 22/08/2018 , work completed 22/08/2018
Recommended
The trader replied (on 30/08/2018)
Thank you for the kind words Paul, I am glad to see you were happy with all the works carried out at your property and our lads exceeded your expectations. I really hope you use Blue Flame Services for all your future plumbing, heating and electrical needs.
Good diagnosis and repair
Customer Service
Quality
Value
Very efficient.
Jonathan, Cumbria Posted on 23/08/2018 , work completed 23/08/2018
Recommended
The trader replied (on 18/10/2018)
Hello Jonathan, thank you for taking the time to leave such a nice positive review I hope you choose Blue Flame Services for all your future plumbing, heating and electrical needs.
Much appreciated.
Customer Service
Quality
Value
The service provided is more than satisfactory. The work was carried out neatly with no fuss, promptly & efficiently. The young gentleman was personable & completed all the work with no problems arising. A good & reliable service as usual.
Hazel, Cumbria Posted on 23/08/2018 , work completed 23/08/2018
Recommended
The trader replied (on 18/10/2018)
Hello Hazel, thank you for taking the time to leave such a nice positive review about the service you have received from our team, I am very proud to see that our staff were able to meet your expectations and represented the company well. I hope you choose Blue Flame Services for all your future plumbing, heating and electrical needs.
Professional service
Customer Service
Quality
Value
Brilliant service from Andrew today, clean and professional service.
John, Cumbria Posted on 28/08/2018 , work completed 28/08/2018
Recommended
The trader replied (on 18/10/2018)
Hello John, thank you for taking the time to leave such a nice positive review, I will pass on your kind words about Andrew, we are very proud when we get such positive reviews about our engineers. I hope you choose Blue Flame Services for all your future plumbing, heating and electrical needs.
My review
Customer Service
Quality
Value
First class service, highly recommended.
Michael, Cumbria Posted on 28/08/2018 , work completed 28/08/2018
Recommended
The trader replied (on 10/05/2019)
Thanks Michael for taking the time to leave a positive review on the service Blue Flame provided - Please bare us in mind for all future plumbing, heating and electrical issues.
Satisfied
Customer Service
Quality
Value
Very satisfied with the service I received.
William, Cumbria Posted on 29/08/2018 , work completed 29/08/2018
Recommended
The trader replied (on 10/05/2019)
Thank you William for leaving a positive review its nice to see you were happy with the service we provided
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.