Endorsed by Which?

Blue Flame Services Limited

4.9

564 Reviews

Opening Hours
Today - 08:30–16:30
  • Monday 08:30–16:30
  • Tuesday 08:30–16:30
  • Wednesday 08:30–16:30
  • Thursday 08:30–16:30
  • Friday 08:30–16:30
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Blue Flame Service Ltd is a local firm based in Maryport, Cumbria, originally set up by David Harrison in 2003. Over the past 15 years we have developed and grown into one of Cumbria ’s leading utility contractors providing first class plumbing, heating, electrical and renewable services.

Our fleet of 5 fully fitted vehicles support all the services we provide covering the whole of Cumbria, Millom to Carlisle, Whitehaven to Penrith.

We cover all aspects of Plumbing and Heating, Blue Flame Services are now able to offer boiler finance and Bathroom finance options throughout Cumbria.

Blue Flame can now offer easy payment solutions with 0% APR on all boiler, bathroom and electrical installations.

We can now protect your Home with a range of Boiler Care packages starting from £0.37 a day, all packages include an annual boiler service, unlimited call outs and up to £1,000 inc vat for repair works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom tiling
    • Electric Showers
    • Wet rooms
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Immersion Heaters
    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Gas installers

    • Gas Fires
  • Caravans repair and servicing

  • More Services

    • woodburning stoves
    • solar pv
    • solar thermal

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
564 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Boiler Service
Customer Service
Quality
Value
As always, Blue Flame do an excellent job and they are completely reliable. Their price is fair and their effort is well worth their charge. I would not dream of using any other company for looking after me and my holiday cottage.
seager Posted on 26/10/2018 , work completed 26/10/2018
Service repair
Customer Service
Quality
Value
We are very impressed with the work that has been done by a very friendly service man, who did a great job for us.
Betty, Cumbria Posted on 03/09/2018 , work completed 03/09/2018
Gas works.
Customer Service
Quality
Value
The trader arrived promptly as agreed and set to work straight away. He completed the work quickly and left everything tidy.
Emma, Cumbria Posted on 06/09/2018 , work completed 06/09/2018
Excellent
Customer Service
Quality
Value
Excellent customer service. Would highly recommend. Full service of fire, boiler & cooker.
Pauline, Cumbria Posted on 04/09/2018 , work completed 04/09/2018
My review
Customer Service
Quality
Value
Everything OK.
Joseph, Cumbria Posted on 06/09/2018 , work completed 06/09/2018
Clean & tidy
Customer Service
Quality
Value
Pleasant and polite, explained working of boiler and they were clean & tidy.
A J, Cumbria Posted on 30/01/2017 , work completed 30/01/2017
Excellent work.
Customer Service
Quality
Value
Excellent work, would definitely recommend Blue Flame. Couldn't be more helpful. A big thankyou to John and the lads. Many thanks for all your help and support.
John Barrie, Cumbria Posted on 20/06/2017 , work completed 20/06/2017
Excellent service, very professional
Customer Service
Quality
Value
Very professional high standard of work. Very friendly and competent in their work. Would highly recommend Blue Flame. Will use again.
Christine, Cumbria Posted on 14/03/2018 , work completed 14/03/2018
The trader replied (on 27/03/2018)
Good day Christine thank you for the lovely comments on how well our engineers did at your home. Thank you for using Blue Flame Services
Prompt and professional.
Customer Service
Quality
Value
Arrived promptly. Courteous & professional. Offered guidance. Thorough check.
Dale, Cumbria Posted on 04/04/2018 , work completed 04/04/2018
The trader replied (on 17/04/2018)
Thank you Dale for leaving such positive feedback, I am glad you were happy with our service and I do hope you use us again.
Brilliant job
Customer Service
Quality
Value
Professional, knowledgeable. Answered all my questions. Did a good job.
Pamela, Cumbria Posted on 22/03/2018 , work completed 22/03/2018
The trader replied (on 03/04/2018)
Good day Pamela I am glad you found our staff helpful by been able to answer all your questions and i do hope for any future plumbing or electrical needs Blue Flame Services will be your first port of call.
Prompt and professional.
Customer Service
Quality
Value
This was my first experience of this company. They arrived on time worked efficiently, were quiet and polite. Did not overstay. we were pleased with their work. It is hard to judge the ratings as we have no history. We shall have them next year for the boiler service.
Douglas, Cumbria Posted on 06/04/2018 , work completed 06/04/2018
The trader replied (on 25/04/2018)
Thank you for such positive feedback Douglas I am delighted to hear you will be using ourselves again for your boiler service. We strive to deliver the best possible service and welcome all feedback.
Boiler service
Customer Service
Quality
Value
Excellent service, Patrick went above and beyond what was required. He taught me how to use my remote for lighting my gas fire. Excellent, efficient service.
Helen, Cumbria Posted on 17/08/2018 , work completed 17/08/2018
The trader replied (on 30/08/2018)
Good day Helen, I am glad to see our engineer Patrick went above and beyond and helped explain how to use your control system for the fire. I really hope you use Blue Flame Services for all your future plumbing, heating and electrical needs.
Installing two new radiators
Customer Service
Quality
Value
Very impressed with the workmanship. The two lads turned up when they said they would and immediately got to work. The quality of the work was excellent, very neat and professional job. Best of all they put everything back as it was, such as laying the carpets back down and hovering and cleaning down their work. Didn't have anything to do after they left. Would definitely recommend them.
Paul.. Posted on 22/08/2018 , work completed 22/08/2018
The trader replied (on 30/08/2018)
Thank you for the kind words Paul, I am glad to see you were happy with all the works carried out at your property and our lads exceeded your expectations. I really hope you use Blue Flame Services for all your future plumbing, heating and electrical needs.
Friendly and knowledgeable
Customer Service
Quality
Value
I would have no hesitation in recommending this trader. Trustworthy and competent.
S, Cumbria Posted on 26/07/2018 , work completed 26/07/2018
The trader replied (on 15/08/2018)
Thank you for taking the time out of your day to leave such a nice positive review we are happy to see you would recommend us. We hope you use Blue Flame Services for all Plumbing, Heating and electrical services.
My review
Customer Service
Quality
Value
Boiler service. Quick and efficient service.
Jamie, Cumbria Posted on 22/08/2018 , work completed 22/08/2018
The trader replied (on 18/10/2018)
Hello Jamie, thank you for taking the time to leave such a nice positive review, I am happy to see our staff arrived on time and were friendly and polite through out the time they spent in your home. I hope you choose Blue Flame Services for all your future plumbing, heating and electrical needs.
Prompt and professional
Customer Service
Quality
Value
Boiler service. Polite, helpful and efficient.
Christine, Cumbria Posted on 22/08/2018 , work completed 22/08/2018
The trader replied (on 18/10/2018)
Hello Christine, thank you for taking the time to leave such a nice positive review about your boiler service I hope you choose Blue Flame Services for all your future plumbing, heating and electrical needs.
My review
Customer Service
Quality
Value
Fantastic service.
James, Cumbria Posted on 30/08/2018 , work completed 30/08/2018
The trader replied (on 10/05/2019)
James - Thank you for taking the time to leave a positive review, I am happy to see you found our service "Fantastic" - Please bare us in mind for all future plumbing, heating and electrical issues.
My review
Customer Service
Quality
Value
Brilliant work. Couldn't fault the work done.
Paulette, Cumbria Posted on 31/08/2018 , work completed 31/08/2018
The trader replied (on 10/05/2019)
Hello Paulette - I am happy to see you couldn't fault our work, its always lovely to see a positive review from a happy customer. Please bare us in mind for all future plumbing, heating and electrical issues.
Good service from start to finish
Customer Service
Quality
Value
Replaced boiler and radiators and fitted 2 additional radiators. From start to finish the service was excellent. The price was competitive and the installation team arrived promptly and completed the work professionally to a high standard.
John, Cumbria Posted on 19/02/2019 , work completed 19/02/2019
Excellent service
Customer Service
Quality
Value
Replaced flow manifold. Excellent all round service. Schedule agreed and carried out.
Richard, Cumbria Posted on 13/12/2018 , work completed 13/12/2018
Professional
Customer Service
Quality
Value
Daniel was very professional, tidied up after himself. No problem was to much. Would recommend him.
Angela, Cumbria Posted on 12/12/2018 , work completed 12/12/2018
My review
Customer Service
Quality
Value
Very friendly and informative.
Patrick, Cumbria Posted on 25/02/2019 , work completed 25/02/2019
The trader replied (on 25/10/2019)
Hello Patrick Thank you for taking the time out of your day to leave a positive review - I am happy to see our staff were informative throughout the works and friendly at all times, its never nice to have people working in your home and we always strive to deliver a expert service. Your kind words have been passed onto the service and repair team. Kind regards Graeme
My review
Customer Service
Quality
Value
Very good service.
Pauline, Cumbria Posted on 11/01/2018 , work completed 11/01/2018
Repair
Customer Service
Quality
Value
Very pleased with work carried out.
Anne, Cumbria Posted on 03/01/2019 , work completed 03/01/2019
Pleasant service
Customer Service
Quality
Value
Prompt, on time, pleasant service. Cheers.
Nick, Cumbria Posted on 21/01/2019 , work completed 21/01/2019