Great Job, Friendly and Efficient
Had my boiler serviced today and couldn’t be happier with the experience. The young engineer was extremely friendly, professional, and clearly knew his stuff. He took the time to show me exactly why a part needed replacing and explained why. The service was thorough, the repair was done quickly, and I feel much more confident about the condition of my boiler now. Highly recommended!
Customer in Cumberland
Posted on 26/11/2025
, work completed 26/11/2025
Recommended
Always use
We have been using Blue Flame since we moved to Cumbria 7½ years ago. We get an email and text message reminders and a message to say when they are on their way to us. Always friendly and knowledgeable.
Customer in Cumberland
Posted on 07/11/2025
, work completed 07/11/2025
Recommended
Excellent, professional service
Outstanding firm, competitive quote and ability to perform the boiler changeover in just over a week from first contact to completion of the job. Have used Blue Flame previously and would definitely use again for install & maintenance.
Darren, Cumbria
Posted on 07/06/2016
, work completed 07/06/2016
Recommended
Good work
Jennifer, Cumbria
Posted on 06/09/2016
, work completed 06/09/2016
Recommended
Excellent Job
They installed a disabled bathroom for us and did a brilliant job, very polite.
John, Cumbria
Posted on 21/06/2016
, work completed 21/06/2016
Recommended
My Review
Brilliant from start to finish. Very clean workman, always tidying up after themselves. Spot on.
David Thomas, Cumbria
Posted on 18/07/2016
, work completed 18/07/2016
Recommended
Very professional and efficient
Very professional and efficient service right through from initial quotation to amended quotation & installation to commissioning.
Matthew, Kent
Posted on 24/10/2016
, work completed 24/10/2016
Recommended
Pleasant and hardworking
Pleasant hard working lads, a joy to have in the house. Thank you.
Barbara, Cumbria
Posted on 04/11/2016
, work completed 04/11/2016
Recommended
Great job
Very professional, prompt and polite. Very tidy. No hesitation in recommending this firm.
Helen, Cumbria
Posted on 05/12/2016
, work completed 05/12/2016
Recommended
My review
Ellen, Cumbria
Posted on 29/11/2016
, work completed 29/11/2016
Recommended
My review
Christine, Cumbria
Posted on 12/12/2016
, work completed 12/12/2016
Recommended
Prompt and professional
Peter, Cumbria
Posted on 14/11/2016
, work completed 14/11/2016
Recommended
Very impressed
From start to finish it has been a pleasure to deal with Blue Flame. They have been responsive and reliable, as well as extremely tidy and polite when on site. The work was completed on time and as outlined in their proposal. We will definitely be using them again.
Happy Customer
Posted on 15/02/2017
, work completed 15/02/2017
Recommended
Fantastic job
Andrew and Adam did a fantastic job replacing our boiler and installing a towel rail. They were prompt, professional and helpful. Brilliant customer service from Blue Flame would definitely recommend to friends.
David, Cumbria
Posted on 27/03/2017
, work completed 27/03/2017
Recommended
My review
Joseph, Cumbria
Posted on 24/08/2017
, work completed 24/08/2017
Recommended
Excellent.
Very impressed with all aspects from estimate to installation. Prompt, efficient and very professional. Wouldn't know they had been in the house!
Kay, Cumbria
Posted on 15/09/2017
, work completed 15/09/2017
Recommended
Highly recommend
I used Blue Flame to fix a combi-boiler. Blue Flame was recommended to me by my grandfather. This came after I had contacted numerous other companies, who didn't even respond to my enquiry. However, Blue Flame completely excelled my expectations - they answered my enquiry quickly and arranged an appointment around my working hours. The work then carried out was quick - I had absolutely no expectation that they would be able to fix my boiler as the problem had been ongoing for some time, however to my amazement the boiler is now fixed. The staff I have come into contact with have been friendly yet professional.
rachmd
Posted on 09/11/2017
, work completed 09/11/2017
Recommended
My review
Which? Trusted Traders Consumer
Posted on 27/11/2017
, work completed 27/11/2017
Recommended
Professional and friendly.
Good advice from engineer on first visit. Prompt and friendly service, from office and site staff.
David, Cumbria
Posted on 04/12/2017
, work completed 04/12/2017
Recommended
Excellent work
The workmen were punctual, high standard of work, clean, tidy & polite. 10 out of 10 for value for money. I have already recommended them to my mother for a new combi.
Nicola, Cumbria
Posted on 25/11/2016
, work completed 25/11/2016
Recommended
Job well done
Kitchen well protected by dust sheets. Shoe covers on shoes - not needed! Job done professionally.
Alan, Cumbria
Posted on 19/12/2017
, work completed 19/12/2017
Recommended
My review
Excellent friendly service.
Kevin, Cumbria
Posted on 03/10/2018
, work completed 03/10/2018
Recommended
My review
Leona, Cumbria
Posted on 03/10/2018
, work completed 03/10/2018
Recommended
Excellent service, on time, efficient
Jude, Cumbria
Posted on 24/09/2018
, work completed 24/09/2018
Recommended
My review
Mary, Cumbria
Posted on 08/10/2018
, work completed 08/10/2018
Recommended