Endorsed by Which?

Blue Flame Services Limited

4.9

564 Reviews

Opening Hours
Today - 08:30–16:30
  • Monday 08:30–16:30
  • Tuesday 08:30–16:30
  • Wednesday 08:30–16:30
  • Thursday 08:30–16:30
  • Friday 08:30–16:30
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Blue Flame Service Ltd is a local firm based in Maryport, Cumbria, originally set up by David Harrison in 2003. Over the past 15 years we have developed and grown into one of Cumbria ’s leading utility contractors providing first class plumbing, heating, electrical and renewable services.

Our fleet of 5 fully fitted vehicles support all the services we provide covering the whole of Cumbria, Millom to Carlisle, Whitehaven to Penrith.

We cover all aspects of Plumbing and Heating, Blue Flame Services are now able to offer boiler finance and Bathroom finance options throughout Cumbria.

Blue Flame can now offer easy payment solutions with 0% APR on all boiler, bathroom and electrical installations.

We can now protect your Home with a range of Boiler Care packages starting from £0.37 a day, all packages include an annual boiler service, unlimited call outs and up to £1,000 inc vat for repair works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom tiling
    • Electric Showers
    • Wet rooms
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Immersion Heaters
    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Gas installers

    • Gas Fires
  • Caravans repair and servicing

  • More Services

    • woodburning stoves
    • solar pv
    • solar thermal

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
564 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
13 year old boiler repair
Customer Service
Quality
Value
The Blue Flame engineer, Dave, was highly skilled with a great personality ........... highly recommended.
Steve in Cumbria Posted on 24/04/2023 , work completed 21/04/2023
Prompt & professional.
Customer Service
Quality
Value
Good job finished off well. Always tidy.
Isobel, Cumbria Posted on 23/07/2018 , work completed 23/07/2018
The trader replied (on 15/08/2018)
Thank you Isobel for taking the time to leave a review on the service you have received from ourselves, we are happy to see you found our work of a good standard. We hope you use Blue Flame Services for all Plumbing, Heating and electrical services.
Service- oil boiler
Customer Service
Quality
Value
Oil boiler servicing hard to find but essential in rural Cumbria. Service throughout was efficient, helpful, and friendly. No complaints on price either.
Sa, Cumbria Posted on 08/10/2018 , work completed 08/10/2018
My review
Customer Service
Quality
Value
Great service.
Robin, Cumbria Posted on 21/09/2018 , work completed 21/09/2018
No complaints
Customer Service
Quality
Value
Boiler serviced, man was friendly and explained what he had done, no complaints with service.
Sandra, Cumbria Posted on 23/10/2018 , work completed 23/10/2018
Service A+
Customer Service
Quality
Value
Perfect service provided by Blue Flame Services. I was very happy with the work by Dan. He was very polite and well mannered in my home. Worked in a clean manner.
Diane, Cumbria Posted on 08/10/2018 , work completed 08/10/2018
Impressed so far
Customer Service
Quality
Value
Collection of jobs to do. Replacement of wash basin tap completed and diagnosis of other problems undertaken. Will be able to judge completely when other job complete. So far so good!
Lesley, Cumbria Posted on 25/09/2018 , work completed 25/09/2018
Prompt and professional
Customer Service
Quality
Value
Perfect service.
Lauren, Cumbria Posted on 03/09/2018 , work completed 03/09/2018
Good quality job
Customer Service
Quality
Value
Happy with overall job. Engineers very professional and punctual. Would recommend firm to friends and family.
Michael, Cumbria Posted on 14/02/2018 , work completed 14/02/2018
My review
Customer Service
Quality
Value
Prompt attendance. Polite & communicative.
Which? Trusted Traders Consumer Posted on 05/09/2018 , work completed 05/09/2018
Competent job.
Customer Service
Quality
Value
Pre-task discussions courteously handled. On site work well done. One post-commissioning perceived shortcoming, dealt with quickly.
James, Cumbria Posted on 13/12/2016 , work completed 13/12/2016
New boiler installation
Customer Service
Quality
Value
Your team worked well removing an old boiler system then installing a combi boiler. They arrived on time, worked efficiently and tidied up after themselves all within the agreed timescale.
tislynda Posted on 15/08/2018 , work completed 15/08/2018
The trader replied (on 30/08/2018)
Good day Tislyna, I am glad to see you were happy with the workmanship done in your property, We will always do our best to stick to the agreed timescale as we do understand it can be a stressful time having workmen in your home. I really hope you use Blue Flame Services for all your future plumbing, heating and electrical needs.
Pleasant manner
Customer Service
Quality
Value
Competent and professional, arrived on time. Tidied up after work done. Pleasant manner no problems.
Which? Trusted Traders Consumer Posted on 20/03/2018 , work completed 20/03/2018
The trader replied (on 03/04/2018)
Hello and thank you for taking the time to leave such a positive review about ourselves, I am glad you are happy with our service as we always try to do our very best to go above and beyond.
Very Good
Customer Service
Quality
Value
We joined Blue Flame customers fairly recently when our long-time heating & plumbing man retired. We had an emergency call out earlier this year then a routine boiler service recently. Both very efficient and good workmanship.
Nice and Warm Posted on 03/11/2018 , work completed 03/11/2018
My review
Customer Service
Quality
Value
Efficient service.
Steven, Cumbria Posted on 25/09/2017 , work completed 25/09/2017
Prompt & efficient
Customer Service
Quality
Value
Arrived as promised. No fuss. Job completed. Neat & tidy.
Thomas, Cumbria Posted on 09/03/2018 , work completed 09/03/2018
The trader replied (on 27/03/2018)
Good day Thomas and thank you for using Blue Flame Services I am glad you were happy with our service and we hope to see you again all the best from everyone here at Blue Flame.
Service
Customer Service
Quality
Value
Engineer helpful, explained problem with gas pressure well.
R, Cumbria Posted on 21/09/2018 , work completed 21/09/2018
Efficient
Customer Service
Quality
Value
Come to do boiler service. Came on time and at agreed price. No problems. Helpful and efficient.
Judith, Cumbria Posted on 16/10/2018 , work completed 16/10/2018
Boiler Service
Customer Service
Quality
Value
Boiler service. Attended promptly. Considerate over cleanliness (cover shoes).
John, Cumbria Posted on 30/10/2018 , work completed 30/10/2018
My Review
Customer Service
Quality
Value
Prompt & professional
Which? Trusted Traders Consumer Posted on 18/06/2016 , work completed 18/06/2016
Excellent job
Customer Service
Quality
Value
Very pleased with the work and the standard of service.
Steven, Cumbria Posted on 29/01/2018 , work completed 29/01/2018
Neat & professional job
Customer Service
Quality
Value
First class service. Andrew did a brilliant job and went above and beyond.
David, Cumbria Posted on 22/08/2018 , work completed 22/08/2018
The trader replied (on 18/10/2018)
Hello David, thank you for taking the time to leave such a nice positive review about Andrew and the work he did, I shall pass on your kind words. I hope you choose Blue Flame Services for all your future plumbing, heating and electrical needs.
Prompt and thorough
Customer Service
Quality
Value
Excellent service. Arrived on time. Explained what he would do against what I had asked for. Very thorough. Very polite.
Sandra, Cumbria Posted on 13/04/2017 , work completed 13/04/2017
Very professional job
Customer Service
Quality
Value
A very professional job done on time and on budget. A very personable technician.
Michael, Cumbria Posted on 08/10/2018 , work completed 08/10/2018
My review
Customer Service
Quality
Value
Good job done.
Ian, Cumbria Posted on 21/02/2019 , work completed 21/02/2019
The trader replied (on 25/10/2019)
Hello Ian, Thank you for taking the time out of your day to leave a positive review - If you have any future issues please do not hesitate to get in touch. Kind regards Graeme