Endorsed by Which?

Blue Flame Services Limited

4.9

564 Reviews

Opening Hours
Today -
  • Monday 08:30–16:30
  • Tuesday 08:30–16:30
  • Wednesday 08:30–16:30
  • Thursday 08:30–16:30
  • Friday 08:30–16:30
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Blue Flame Service Ltd is a local firm based in Maryport, Cumbria, originally set up by David Harrison in 2003. Over the past 15 years we have developed and grown into one of Cumbria ’s leading utility contractors providing first class plumbing, heating, electrical and renewable services.

Our fleet of 5 fully fitted vehicles support all the services we provide covering the whole of Cumbria, Millom to Carlisle, Whitehaven to Penrith.

We cover all aspects of Plumbing and Heating, Blue Flame Services are now able to offer boiler finance and Bathroom finance options throughout Cumbria.

Blue Flame can now offer easy payment solutions with 0% APR on all boiler, bathroom and electrical installations.

We can now protect your Home with a range of Boiler Care packages starting from £0.37 a day, all packages include an annual boiler service, unlimited call outs and up to £1,000 inc vat for repair works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom tiling
    • Electric Showers
    • Wet rooms
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Immersion Heaters
    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Gas installers

    • Gas Fires
  • Caravans repair and servicing

  • More Services

    • woodburning stoves
    • solar pv
    • solar thermal

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
564 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Good service
Customer Service
Quality
Value
Always had very good.
Which? Trusted Traders Consumer Posted on 02/06/2016 , work completed 02/06/2016
The trader replied (on 30/05/2019)
Thank you for your kind words in regards to the work we carried at your property, Blue Flame Services takes great pride in our workmanship and I am happy to see we met your expectations
My Review
Customer Service
Quality
Value
The workmen were excellent, clean, tidy & polite. Extremely satisfied.
Helen, Cumbria Posted on 20/06/2016 , work completed 20/06/2016
My Review
Customer Service
Quality
Value
Very professional and helpful. Great job
Eva, Cumbria Posted on 17/10/2016 , work completed 17/10/2016
Excellent workmanship.
Customer Service
Quality
Value
Very good job throughout the whole thing. Wet room excellent. Very pleasant workmen, clean and tidy, could not find any fault with anything.
Robert Ian, Cumbria Posted on 24/10/2016 , work completed 24/10/2016
Great job - very professional
Customer Service
Quality
Value
Great service, no problems. Very helpful & professional engineers.
Rachel, Cumbria Posted on 05/09/2016 , work completed 05/09/2016
My review
Customer Service
Quality
Value
Well satisfied
Sukhwantjeet, Cumbria Posted on 07/02/2017 , work completed 07/02/2017
Brilliant job
Customer Service
Quality
Value
Could not complain. Very courteous and professional. Excellent workers.
Christine, Cumbria Posted on 28/06/2017 , work completed 28/06/2017
My review
Customer Service
Quality
Value
Job well done.
Elizabeth, Cumbria Posted on 14/07/2017 , work completed 14/07/2017
Bespoke shower.
Customer Service
Quality
Value
Would like to recommend Blue Flame services, for the work they did in my house. Great bunch of lads, had me laughing all week. Their service is second to none. My shower is perfect for my needs. I would highly recommend this company. A+ A+ A+ They left my house as they found it. Very clean, I wanted to adopt Ross Pearson. I loved having them in my house. Job started November 20th 2017 and was complete by 25th November 2017. The job was done fantastically. Blue Flame Ltd have changed my life. Best company in West Cumbria. It was like D.I.Y. SOS the big build. I cried when it was finished. Hope to keep in touch with the firm. The Joiner gave me a hug when it was finished. A+ A+A+ Thank you Blue Flame you have changed my life for the better.
Helen Thornley Posted on 25/11/2017 , work completed 25/11/2017
Brilliant job - perfect.
Customer Service
Quality
Value
I would use Blue Flame Services Ltd again and again. They are brilliant.
Harry, Cumbria Posted on 13/11/2017 , work completed 13/11/2017
Fantastic job
Customer Service
Quality
Value
Turn up before time carried out job to service boiler. Kept me informed if anything was wrong or if parts were needed. Very professional company are used by other family members so I would highly recommend to other people as they have carried out other jobs to the highest standard and quality.
Allison, Cumbria Posted on 05/04/2018 , work completed 05/04/2018
The trader replied (on 17/04/2018)
Hello Allison thank you for the lovely compliments, as a company we strive to offer the best possible service and I am glad you are able to see this. I have passed your kind comments on to the Engineers, I hope you choose to use Blue Flame Services again.
Very Good
Customer Service
Quality
Value
Very good services.
Paul, Cumbria Posted on 19/03/2018 , work completed 19/03/2018
The trader replied (on 27/03/2018)
Thank you Paul I am glad you are happy with our service.
Fast, professional job
Customer Service
Quality
Value
Engineers came out straight away and fixed the fire quickly and professionally. Many thanks.
Dawn, Cumbria Posted on 19/03/2018 , work completed 19/03/2018
The trader replied (on 27/03/2018)
Thank you Dawn we always try to offer a good reliable service.
Tidy work
Customer Service
Quality
Value
Neat, quick and tidy work. Very happy.
Steven, Cumbria Posted on 16/03/2018 , work completed 16/03/2018
The trader replied (on 27/03/2018)
Thank you Steven for the kind comments on how neat the job was and how tidy our engineers were in your home. Thank you for using Blue Flame Services
Very helpful
Customer Service
Quality
Value
Gas not emerging from hob and I had concerns about supply unit. Had not realised the safety cut out feature. Staff were helpful, good humoured and checked out whole system to confirm it was safe. Also recommended Avantigas.
Angela, Cumbria Posted on 29/06/2018 , work completed 29/06/2018
The trader replied (on 01/08/2018)
Hello Angela, I am glad to see you found our staff helpful and good humoured, we strive in trying to deliver a first class service and we do our best to put customers at ease when workmen are in there home as we understand it can be a stressful time. I hope you choose to use Blue Flame Services for all your future plumbing and electrical needs.
Prompt, polite and professional
Customer Service
Quality
Value
Patrick was pleasant and efficient. He was punctual and serviced the boiler within the hour. He recommended that we get a carbon monoxide detector.
Judith, Cumbria Posted on 01/08/2018 , work completed 01/08/2018
The trader replied (on 15/08/2018)
Hello Judith, thank you for taking the time to leave such a nice positive review we are happy to see you found Patricks service of a good standard. We are also happy to see he has passed on some safety advice we are hoping to be able to offer some free Carbon monoxide alarms next year when you get your boiler serviced. We hope you use Blue Flame Services for all Plumbing, Heating and electrical services.
Friendly and efficient service
Customer Service
Quality
Value
We have used Blue Flame for our gas appliance work for several years. Their engineers are punctual, efficient and very friendly. Work such as annual service visits is carried out very well, with everything left clean and tidy afterwards. Very happy to recommend this company.
Robert Stubbs 99 Posted on 14/08/2018 , work completed 14/08/2018
The trader replied (on 30/08/2018)
Good day Mr Stubbs, I am glad to see you have been using our services for such a long time, it really does drive our workforce knowing that the service they are providing is first class, We look forward to seeing you again soon.
Prompt and professional
Customer Service
Quality
Value
Young man came on time, worked efficiently, did all the safety checks and left the house in a clean condition. Very pleased
Melvyn, Cumbria Posted on 13/08/2018 , work completed 13/08/2018
The trader replied (on 30/08/2018)
Hello Melvyn, I am glad to see you found Daniels work to a high standard and he met all your expectations, I will pass these kind words on to him. I really hope you use Blue Flame Services for all your future plumbing, heating and electrical needs.
My review
Customer Service
Quality
Value
They were the most professional plumbers.
Monjur, Cumbria Posted on 20/08/2018 , work completed 20/08/2018
The trader replied (on 18/09/2018)
Thank you Mr Monjur for your kind words, we strive to deliver a prompt and professional service and I am happy to see we have met your expectations. We hope you use Blue Flame Services for all your future plumbing, heating and electrical needs.
Installed fire and surround
Customer Service
Quality
Value
Very efficient ,clean and tidy workers ,staff pleasant and helpful ,after care excellent would highly recommend price good
keith hardy Posted on 05/09/2018 , work completed 05/09/2018
My review
Customer Service
Quality
Value
Gas secure, very helpful and professional.
Bruan, Cumbria Posted on 31/08/2018 , work completed 31/08/2018
The trader replied (on 10/05/2019)
Hello there Bruan, Thank you for taking the time to leave a positive review on the service Blue Flame provided, I am happy to see we have completed the job and exceeded your expectations.
My review
Customer Service
Quality
Value
Courteous and polite. Kept me informed of what they were doing.
Jacki, Cumbria Posted on 31/08/2018 , work completed 31/08/2018
The trader replied (on 10/05/2019)
Good morning Jackie, its always nice to read such a positive review on the service we have provided - I am happy to see our engineer kept you well informed on what he was doing throughout the whole time he was on site. Please bare us in mind for all future plumbing, heating and electrical issues.
My Review
Customer Service
Quality
Value
Excellent job
Pat, Cumbria Posted on 01/07/2016 , work completed 01/07/2016
Superb workmanship
Customer Service
Quality
Value
Stewart from Blue Flame, found 3 leaks in different places in bathroom and went out of his way to fix and put in a complete new floor to make sure the wet room will be free or any leaks whatsoever. Cannot fault the team. Hard workers, polite and helpful.
Philip, Cumbria Posted on 22/07/2016 , work completed 22/07/2016
Good tidy job
Customer Service
Quality
Value
Good tidy job, work well carried out and would definitely recommend them to my friends. Pleased with the boiler and installation. All my family would recommend them too, having used them in the past! Great job.
Stephen, Cumbria Posted on 19/07/2016 , work completed 19/07/2016