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Blue Flame Services Limited

4.9

564 Reviews

Opening Hours
Today -
  • Monday 08:30–16:30
  • Tuesday 08:30–16:30
  • Wednesday 08:30–16:30
  • Thursday 08:30–16:30
  • Friday 08:30–16:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Blue Flame Service Ltd is a local firm based in Maryport, Cumbria, originally set up by David Harrison in 2003. Over the past 15 years we have developed and grown into one of Cumbria ’s leading utility contractors providing first class plumbing, heating, electrical and renewable services.

Our fleet of 5 fully fitted vehicles support all the services we provide covering the whole of Cumbria, Millom to Carlisle, Whitehaven to Penrith.

We cover all aspects of Plumbing and Heating, Blue Flame Services are now able to offer boiler finance and Bathroom finance options throughout Cumbria.

Blue Flame can now offer easy payment solutions with 0% APR on all boiler, bathroom and electrical installations.

We can now protect your Home with a range of Boiler Care packages starting from £0.37 a day, all packages include an annual boiler service, unlimited call outs and up to £1,000 inc vat for repair works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating

  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom tiling
    • Electric Showers
    • Wet rooms

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance

  • Heating contractors

    • Immersion Heaters
    • Central heating systems (installation and servicing)
    • Oil fired heating equipment

  • Gas installers

    • Gas Fires

  • Caravans repair and servicing

  • More Services

    • woodburning stoves
    • solar pv
    • solar thermal

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
564 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Recommended

Recommended

by 100% of customers
Sort by
Thorough work
Customer Service
Quality
Value
Performed boiler service, including repair to damaged seal flange. Carried out a difficult job well & with determination to 'get it right'. Will use the company again.
Jenny, Cumbria Posted on 26/09/2018 , work completed 26/09/2018
Recommended
Pleasant and helpful
Customer Service
Quality
Value
Very pleasant and helpful. Job was done professionally and quickly.
Denis, Cumbria Posted on 10/10/2018 , work completed 10/10/2018
Recommended
Excellent.
Customer Service
Quality
Value
The office staff are always professional. If they say a tradesman will arrive at a certain time, they always do. The appointment and payment arrangements are very efficient. Patrick the plumber & his colleague worked quickly, efficiently & cleanly. Patrick returning a second time at the end of his work day to top & tail the job to give us reassurance because he knew we were worrying.
Adrian Paul, Cumbria Posted on 26/11/2018 , work completed 26/11/2018
Recommended
Careful and professional plumbing service
Customer Service
Quality
Value
I have used Blue Flame to service my gas appliances for several years. This review relates to a plumbing job carried out by Blue Flame at my home. I needed a replacement bath mixer tap - Blue Flame carried out this work on time, taking great care to remove and replace the side panel on my bath with the minimum of damage. The plumbers were polite and courteous throughout, and left the bathroom clean and tidy when they finished. I am happy to recommend Blue Flame for both gas and plumbing work.
Customer in Cumbria Posted on 29/07/2019 , work completed 24/07/2019
Recommended
The trader replied (on 25/10/2019)
Hello there, Thank you for taking time out of your day to leave such a positive review, its always nice to see a comment from a long standing customer. We strive to deliver the best service we can and seeing a recommendation from someone who has used our services for years is lovely. If you have any future issues please do not hesitate to contact our offices and we will gladly assist. Kind regards Graeme
First class professional job
Customer Service
Quality
Value
Fitted a new combi gas boiler. The job was done when agreed and the fitters were very knowledgeable and helpful. The job was first class and the finishing work was of a high standard. Very satisfied and would not hesitate to recommend Blue Flame
Customer in Cumbria Posted on 15/02/2022 , work completed 11/02/2022
Recommended
Boiler condensate pipe leak
Customer Service
Quality
Value
Excellent service again. Reported a minor problem and Blue Flame attended to repair leak the following day at time stated with a very friendly helpful team. Could not ask for a better service. Thank you.
Customer in Cumbria Posted on 07/02/2020 , work completed 04/02/2020
Recommended
The trader replied (on 10/02/2020)
Hello there - thank you for taking the time to leave the nice positive review on the service we have provided, our engineers will always arrive on time and carry out the works to a high standard and with a smile. I hope you keep us in mind for any future plumbing, heating or electrical issues. Kind regards, Graeme
A very reliable firm.
Customer Service
Quality
Value
We have used BlueFlame several times now and they have always been very satisfactory.. This time theywere putting right the faults they found during a survey 'condition report' in our new home . Several earthing faults were put right incluing one which took quite a bit of detecting. The lads were helpful and explained what they were doing and why. A small glitch was put right promptly the next day.. They always leave the job tidy. i have no hesitation in recommending BlueFlame for any electrical work and plumbing work.. They are not the cheapest but they are the best and can be relied on to complete work on time and to budget / estimate.
Customer in Cumbria Posted on 15/01/2020 , work completed 15/01/2020
Recommended
The trader replied (on 20/01/2020)
Hello there and thank you for taking the time to leave such a nice positive review on the service we have provided. I have spoken with the electrical engineers and passed on your kind words. We do understand that sometimes we are not the cheapest as its hard to compete with smaller companies however the service/workmanship that you pay for will always be the best. We have a dedicated front office on hand to answer all your queries, we will always provide a quotation prior to the works commencing, no hidden extras will be charged and all works is guaranteed for 12 months. If you or your friends ever have any future plumbing, heating or electrical issues please do not hesitate to contact Blue Flame Services. Kind regards, Graeme
Excellent professional service
Customer Service
Quality
Value
A very clean and efficient installation of new boiler extra pressure vessel, system filled and attention to pipe work. The quality of service is more in line with what I have come to expect from the large, commercial companies that I have dealt with over many years as an architect on major projects. Not the cheapest or most expensive quote but the one that inspired the most trust and confidence.
Kenneth, Cumbria Posted on 07/07/2016 , work completed 07/07/2016
Recommended
Professional
Customer Service
Quality
Value
Efficient & professional
Brian, Cumbria Posted on 08/10/2018 , work completed 08/10/2018
Recommended
Professional and Thorough
Customer Service
Quality
Value
Not the cheapest in town, but probably the best. Annual boiler service which was thorough, taking an hour and a quarter. Baffles cleaned and boiler vacuumed. Ratios of oil to air adjusted. Nozzle changed. readings checked. Cause of noisy operation checked and assessed as oil pump.
Customer in Cumbria Posted on 13/02/2019 , work completed 13/02/2019
Recommended
Professional & friendly
Customer Service
Quality
Value
Fast, friendly & professional from quote through to installation. Tidy job done within cost and timescales.
Julie, Cumbria Posted on 20/06/2016 , work completed 20/06/2016
Recommended
Good tidy job, well installed
Customer Service
Quality
Value
On time, clean and tidy, good job, friendly workmen.
Ann, Cumbria Posted on 14/03/2018 , work completed 14/03/2018
Recommended
The trader replied (on 27/03/2018)
Hello Ann thank you for the kind comments about how our engineers were on time and how clean they kept everything. Thank you for using Blue Flame Services
The most professional plumbers ever
Customer Service
Quality
Value
Very professional service for my radiator replacement job. Not the cheapest but 100% the best. Turned up on time, well prepared, careful with my house, answered all my questions. Spot on, thank you will use again.
Customer in Cumbria Posted on 31/07/2019 , work completed 30/07/2019
Recommended
The trader replied (on 25/10/2019)
Good day, Thank you for taking the time to leave such a brilliant review, I am happy to see we worked within the time slot we provided and met all your expectations. We are here to help if you have any future problems, so please do not hesitate to contact ourselves. Kind regards, Graeme
WETROOM CONVERSION
Customer Service
Quality
Value
Many thanks to the lads at BlueFlame for converting our bathroom to a wetroom. They did a very professional job, and left the job tidy at the end of each day. I would have no hesitation in recommmending BlueFlame to others; we have used them for several smaller jobs previously. The invoices arrived very promptly after completion and were in line with the estimates, despite the job overrunning slightly.
Keith Woolley Posted on 15/08/2018 , work completed 15/08/2018
Recommended
The trader replied (on 30/08/2018)
Thank you for the lovely words Mr Woolley, I know the bathroom installation was a long process from design to initial completion and I hope we met all your expectations through the whole phase. We really do hope you use Blue Flame Services for all your future plumbing, heating and electrical needs.
Quick, efficient and polite
Customer Service
Quality
Value
My boiler service was done quickly and efficiently. The engineer was very polite and cheerful.
Simon, Cumbria Posted on 04/02/2019 , work completed 04/02/2019
Recommended
Downlighters fitted in kitchen
Customer Service
Quality
Value
I have used blue flame on other occasions for electrical projects .I was so impressed with whole experience, that last year i took out a gas boiler and service plan with them. I would recommend them for their professional service they provide, helpful friendly staff, who do a good job and leave the site clean and tidy.
Customer in Cumbria Posted on 17/02/2020 , work completed 10/02/2020
Recommended
The trader replied (on 01/04/2020)
This is such a brilliant review to read and I am delighted to see that we have been able to impress you year in year out with our workmanship, I understand a boiler is hardly a glamours purchase but you can rest assured you will have peace of mind for years to come. Kind regards Graeme
Domestic boiler replacement.
Customer Service
Quality
Value
Blue Flame have recently replaced my gas boiler. The was was done on schedule and to budget. The heating engineer worked very tidily and removed any redundant items. I have been very impressed with the Greenstar 8000 combi boiler, they balanced the radiators when commissioning the system and the house heating is so much better for it. It is reassuring to have the ongoing support of an organisation like Blue Flame who will service and maintain the system in future and hence keep the twelve year warranty valid.
Alastair in Cumbria Posted on 28/04/2022 , work completed 14/04/2022
Recommended
On time and excellent service
Customer Service
Quality
Value
Boiler replacement delivered quickly and efficiently.
Ben, Cumbria Posted on 21/10/2016 , work completed 21/10/2016
Recommended
First class.
Customer Service
Quality
Value
Very professional service and very happy customer.
Christopher, Cumbria Posted on 02/12/2016 , work completed 02/12/2016
Recommended
My review
Customer Service
Quality
Value
Prompt and professional.
Stephen, Cumbria Posted on 21/09/2018 , work completed 21/09/2018
Recommended
Excellent service
Customer Service
Quality
Value
Good friendly service, easy to book and arrived on time. Very happy.
Richard, Cumbria Posted on 21/03/2018 , work completed 21/03/2018
Recommended
The trader replied (on 03/04/2018)
Good day Richard I am glad to see you have taken the time to leave such positive feedback about ourselves and I hope for any future plumbing or electrical needs Blue Flame Serviced will be your first point of contact.
My review
Customer Service
Quality
Value
Very good job.
Colin, Cumbria Posted on 07/03/2018 , work completed 07/03/2018
Recommended
The trader replied (on 27/03/2018)
Thank you Colin for the positive feedback we appreciate all feedback and we thank you for using Blue Flame Services
An excellent job from start to finish
Customer Service
Quality
Value
The team at Blue Flame were prompt, professional, knowledgeable, courteous and delivered exactly what was promised. The slight mark down on quality is for the quality of the Worcester Bosch - not quality of work done.
Colin, Cumbria Posted on 25/06/2018 , work completed 25/06/2018
Recommended
The trader replied (on 01/08/2018)
Hello Colin, I am glad we lived up to our promise and you were happy with the work we did for yourself. I hope you use Blue Flame Services for all your future plumbing, heating and electrical needs.
Good diagnosis and repair
Customer Service
Quality
Value
Very efficient.
Jonathan, Cumbria Posted on 23/08/2018 , work completed 23/08/2018
Recommended
The trader replied (on 18/10/2018)
Hello Jonathan, thank you for taking the time to leave such a nice positive review I hope you choose Blue Flame Services for all your future plumbing, heating and electrical needs.
Professional service
Customer Service
Quality
Value
Brilliant service from Andrew today, clean and professional service.
John, Cumbria Posted on 28/08/2018 , work completed 28/08/2018
Recommended
The trader replied (on 18/10/2018)
Hello John, thank you for taking the time to leave such a nice positive review, I will pass on your kind words about Andrew, we are very proud when we get such positive reviews about our engineers. I hope you choose Blue Flame Services for all your future plumbing, heating and electrical needs.
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029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.