Endorsed by Which?

Blue Flame Services Limited

4.9

564 Reviews

Opening Hours
Today - 08:30–16:30
  • Monday 08:30–16:30
  • Tuesday 08:30–16:30
  • Wednesday 08:30–16:30
  • Thursday 08:30–16:30
  • Friday 08:30–16:30
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Blue Flame Service Ltd is a local firm based in Maryport, Cumbria, originally set up by David Harrison in 2003. Over the past 15 years we have developed and grown into one of Cumbria ’s leading utility contractors providing first class plumbing, heating, electrical and renewable services.

Our fleet of 5 fully fitted vehicles support all the services we provide covering the whole of Cumbria, Millom to Carlisle, Whitehaven to Penrith.

We cover all aspects of Plumbing and Heating, Blue Flame Services are now able to offer boiler finance and Bathroom finance options throughout Cumbria.

Blue Flame can now offer easy payment solutions with 0% APR on all boiler, bathroom and electrical installations.

We can now protect your Home with a range of Boiler Care packages starting from £0.37 a day, all packages include an annual boiler service, unlimited call outs and up to £1,000 inc vat for repair works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom tiling
    • Electric Showers
    • Wet rooms
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Immersion Heaters
    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Gas installers

    • Gas Fires
  • Caravans repair and servicing

  • More Services

    • woodburning stoves
    • solar pv
    • solar thermal

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
564 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent service
Customer Service
Quality
Value
Would highly recommend blue flame turned up on time and where professional and friendly did a excellent job and everything was left tidy after the job was complete
Customer in Cumbria Posted on 02/04/2023 , work completed 31/03/2023
Excellent service from start to finish
Customer Service
Quality
Value
Old boiler went bang whilst on holiday, contacted Blue Flame and they came out straight away to provide quote, once agreed they were there on Monday to install new boiler. Didn't get the names of the two guys installing but they did and excellent quality job and left no mess. Very competitive price and would highly recommend Blue Flame.
Customer in Cumbria Posted on 21/09/2023 , work completed 11/09/2023
Excellent Service - New Boiler
Customer Service
Quality
Value
Blue Flame Services Limited have constantly delivered us with a professional, friendly, quick, stress free & exemplary service. They recently fitted us with a new boiler, David came out to review the work needed, he clearly explained the process & options available, no hard sell just informative & answered all of our questions. Even though this is the busiest time of year Patrick managed to fit us in around their very busy work schedule. David & Reece fitted our new boiler, they were a pleasure to have in our home, both very friendly & respectful of our property & left our home tidy. We are very pleased with our new boiler & we were also pleased that they flushed through all of our radiators. The paperwork was completed by them & our water quality tested & the details emailed to us. David explained how the boiler works & how to operate the system. The whole process was smooth, easy & stress free.
Customer in Cumbria Posted on 15/11/2023 , work completed 30/10/2023
New boiler installation
Customer Service
Quality
Value
Excellent service from start to finish. All members of staff we have dealt with have been friendly and professional. David who came to do the survey didn’t do the hard sell just explained exactly what work would be involved, answering any questions and taking away any worries we may have had about the installation. The quote came through very quickly and the office staff dealt with the booking side of things with no issues. The two engineers that came to do the installation were excellent. They were hard-working, courteous and helpful. They were very clean workers so no additional housework was required after they had left. We would highly recommend this company to anyone looking for a boiler installation.
Customer in Cumbria Posted on 12/07/2023 , work completed 12/07/2023
Installation of bundled oil tank
Customer Service
Quality
Value
4 men worked tirelessly to prepare and fit a slab base having already removed a wooden surround and emptied my oil tank into a container. They then sawed up the old tank. Carried the heavy new tank and installed it on the slab. When in place they pumped the good oil back into the new tank. All this was done in pouring rain yet they remained cheerful throughout. They removed all waste items and left it clean and tidy. Job finished within the day so we could have the boiler running same day. Finished off the next day. In all they were a great bunch remained cheerful throughout even though one of them said he was wet through to his boxers.
Customer in Cumbria Posted on 11/10/2023 , work completed 06/10/2023
Heaven sent.
Customer Service
Quality
Value
When I phoned Blue Flame and explained the problem, I was given a date and time when the engineer would call. His arrival was as stated and the work carried out was faultless. The cost of the repair was more than reasonable and his check on the boiler settings afterwards was to be admired. Based on this and previous dealings with the company, I have no hesitation in recommending them to others.
Customer in Cumbria Posted on 20/06/2024 , work completed 19/06/2024
Annual boiler service and landlords safety check.
Customer Service
Quality
Value
The engineer turned up bang on time, was extremely pleasant and carried out the works in a polite, professional manner and he also left the work area impeccably clean - as always. Thank You Blue Flame.
Customer in Cumberland Posted on 13/05/2025 , work completed 13/05/2025
Professional and amazing service
Customer Service
Quality
Value
I've used Blueflame for a number of years and wouldn't go anywhere else. They are always professional, keep you updated on their attendance and get the job done with the minimum of fuss and go about their work in a diligent manner. On this occasion, they replaced the waste pipes from my bathroom which had burst during the recent cold snap but they have also repaired my toilet, installed and maintained the boiler, fitted new radiators and even installed a new light fitting!
Customer in Cumberland Posted on 13/01/2026 , work completed 13/01/2026
All good Boiler service.
Customer Service
Quality
Value
All very good from booking to servicing at a good price.Have used Blue Flame since they fitted the boiler in 2019.They have also fitted a new radiator valve at a good price.
Customer in Cumbria Posted on 19/03/2024 , work completed 19/03/2024
Thank you
Customer Service
Quality
Value
Blue Flame service our LPG boiler every year. Office staff and engineers always friendly and helpful. Thank you.
Customer in Cumberland Posted on 13/11/2024 , work completed 12/11/2024
Gas leak
Customer Service
Quality
Value
Exceptional service. Left my house immaculate,after a very long and difficult job. Would highly recommend.
Customer in Cumberland Posted on 21/11/2024 , work completed 20/11/2024
Exceptional Service!
Customer Service
Quality
Value
I cannot recommend Blue Flame more highly. They are absolute professionals. Their communication, prior to and during the job, was excellent, their attitude to work was extremely positive, which was a pleasure to see and they went above and beyond, even pressure-washing my path before leaving. They left the place spotless and took away all the old workings after fitting my new boiler. They were able to squeeze me in ahead of time, which really means a lot at this time of year. I am absolutely delighted with the end result & wish them continued success with their business.
Customer in Posted on 13/10/2024 , work completed 11/10/2024
great efficient service both from office and engineer
Customer Service
Quality
Value
Used Blue Flame for many years with no problems. Technician arrived on time, was efficient and friendly and completed the service in short order. Highly recommended
Customer in Cumberland Posted on 24/01/2025 , work completed 24/01/2025
Fabulous work!
Customer Service
Quality
Value
A very neat job, done within the allotted time. House left very neat and tidy. Work carried out at Romily, Sandy Brow.
Jane, Cumbria Posted on 10/05/2016 , work completed 10/05/2016
The trader replied (on 30/05/2019)
I am happy to see you found out workmanship to a good quality please keep Blue Flame Services in mind for all your future plumbing, heating and electrical works
Brilliant job
Customer Service
Quality
Value
Brilliant job. Having been flooded this team, kept their word, were there when they said & did a fantastic job.
Carol, Cumbria Posted on 18/05/2016 , work completed 18/05/2016
The trader replied (on 30/05/2019)
Hello there Carol, I am happy to see you were happy with our services after the stressful time you had during the floods. Please keep us in mind for all your future plumbing, heating and electrical works
Professional job
Customer Service
Quality
Value
Very impressed, highly recommended service.
Peter, Cumbria Posted on 03/05/2016 , work completed 03/05/2016
The trader replied (on 10/05/2019)
Morning Peter, I am happy to see you were very impressed with our service I hope we met all your expectations.
Brilliant job
Customer Service
Quality
Value
Prompt, pleasant, tidied up everything before they left. Explained what they were going to do. Couldn't fault them in any way.
Edward, Cumbria Posted on 17/06/2016 , work completed 17/06/2016
My Review
Customer Service
Quality
Value
Excellent workers
Paul, Cumbria Posted on 21/07/2016 , work completed 21/07/2016
Brilliant job, professional & clean
Customer Service
Quality
Value
We have used Blue Flame before and it has been a good service so we used them again.
Robert, Cumbria Posted on 22/08/2016 , work completed 22/08/2016
Brilliant job
Customer Service
Quality
Value
Very pleasant with end result. The lads clean up so no mess. Very polite.
Loraine Margaret, Cumbria Posted on 11/07/2016 , work completed 11/07/2016
Prompt and professional
Customer Service
Quality
Value
The service I received from Blue Flame was very professional. The initial survey/quote by Craig was comprehensive and clear. Then followed by fitting the job on. The installation was carried out in a fuss free manner by Andrew. I am very pleased with the new boiler and the service provided.
Paul, Cumbria Posted on 11/11/2016 , work completed 11/11/2016
Will highly recommend.
Customer Service
Quality
Value
Great service, work done quicker than expected. Very happy. Will highly recommend.
Chelsea, Cumbria Posted on 08/11/2016 , work completed 08/11/2016
Clean & tidy
Customer Service
Quality
Value
Pleasant and polite, explained working of boiler and they were clean & tidy.
A J, Cumbria Posted on 30/01/2017 , work completed 30/01/2017
Excellent work.
Customer Service
Quality
Value
Excellent work, would definitely recommend Blue Flame. Couldn't be more helpful. A big thankyou to John and the lads. Many thanks for all your help and support.
John Barrie, Cumbria Posted on 20/06/2017 , work completed 20/06/2017
Prompt, friendly & professional
Customer Service
Quality
Value
Hard working team, arrived early and worked all day never leaving the site. Very thorough workers.
David, Cumbria Posted on 20/12/2017 , work completed 20/12/2017