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Bluebell Fitted Furniture Ltd

4.8

246 Reviews

Opening Hours
Today - 09:30–17:00
  • Monday 09:30–17:00
  • Tuesday 09:30–17:00
  • Wednesday 09:30–17:00
  • Thursday 09:30–17:00
  • Friday 09:30–17:00
  • Saturday 09:30–17:00
  • Sunday - Closed

Organisations and Awards

JULY 2023
MAY 2021
MAY 2018

About

Sale Showroom
81-83 Washway Road, Cheshire, M33 7TQ
Tel: 0161 976 6606
Opening: 9.30am - 5.00pm

From the outset one of Bluebell’s core values is to place the customer firmly at the centre of the process. From our initial consultation, we always listen carefully to their vision or offer guidance to those who come with a blank page.
Again, during the installation of the furniture we take a considerate approach and communicate with all parties to minimise disruption to the clients’ lives.
We understand how important the ’ Bluebell Experience’ is as much as the quality of the furniture. Our clients also value our non-aggressive approach to the sales experience never pursuing the ‘hard sell’.
We are always looking for innovative new products to include in our extensive showroom to delight the customer with and new ways to give back to the local community within which we have had such a positive and fulfilling experience growing the Bluebell brand.
A family business you can trust.

What we do

  • Bedroom fitters

    • Fitted Bedrooms
    • Fitted Wardrobes
  • Interior designers

  • Kitchen fitters

  • More Services

    • kitchens
    • home studies
    • media areas
    • bars
    • understairs
    • dressing rooms

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.8
246 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
Exceptional work and wonderful customer service
Customer Service
Quality
Value
I cannot recommend Bluebell highly enough. I’ll start by saying I’m not the easiest customer and this hasn’t been the most straightforward of jobs but James, Rhona and the whole Bluebell team have been patient, accommodating and just completely wonderful throughout the whole process. Any tweaks that I asked for they went out of their way to see to, when other jobs didn’t go plan that had a knock on effect they were understanding and the end result is utterly beautiful fitted furniture. We have had fitted units in 3 rooms and are over the moon with all of them. They went out of their way to make little adjustments so that the inside of the cupboard was just right for the purpose it was intended. The external appearance is stunning and has been a perfect addition to our home, fitted so seamlessly that you would have thought they were there all along. Visually and practically they are everything we were hoping for and more. And to top it all off, it was incredibly good value for money (and I did my research to make sure). Thank you to everyone at the Bluebell team, you have been amazing and we will definitely be coming back for our next house.
Customer in Greater Manchester Posted on 20/10/2024 , work completed 04/10/2024
The trader replied (on 24/10/2024)
Hi, thank you both so much for your kind words and for making time to post a formal review, it is very much appreciated, and I can confirm I have ensured all concerned have been made aware of your lovely comments. We are thrilled that you are so pleased with the end result, and as you say although there were some challenges along the way, we worked together to address these on a timely basis in ensuring the end product lived up to your expectations and our reputation, your patience during the process was commendable, and we look forward to working with you again in the future Many thanks & our very best wishes (Rhona & all @ team Bluebell)
Fitted Bedroom
Customer Service
Quality
Value
Bluebell were first class from start to finish. Everything was well organised and the final finish of the fitted bedroom was perfect. We have had work done by Bluebell before and have never been disappointed. Communication with us was good all the way along and the fitters worked well and cleared up perfectly when the job was finished.
Customer in Greater Manchester Posted on 15/10/2024 , work completed 03/10/2024
The trader replied (on 18/10/2024)
Hello - May I thank you for your review this week, it's always really appreciated when our customers take the time to do this for us As a previous customer returning to use our services again, it's refreshing to see this as we work hard at continually reviewing our service levels and quality of products for any improvements we can implement to achieve repeat business wherever we can, so thank you for your loyalty to us it means a great deal We hope to see you again in the future perhaps should you require any more furniture, and can confirm I have updated all of the team on your lovely comments too Kind Regards Rhona @ all @ team Bluebell
Great customer service and experience
Customer Service
Quality
Value
We initially met with James at Bluebell and he was excellent, explaining well the different options that we could choose, definitely not trying to "sell" us something but working with us on what we required. The actual fit-out was done very well and professional, the team did a great job and ensured they cleaned up afterwards. We are really pleased with the end product of fitted wardrobes and a new, fitted home-office, and would recommend Bluebell to anyone else.
Customer in Greater Manchester Posted on 15/10/2024 , work completed 30/08/2024
The trader replied (on 18/10/2024)
Hello - thank you for taking the time to post a review, it is most appreciated. I note your comment in particular 'definitely not trying to sell us something' as we do pride ourselves on no hard sell as our ‘customers’ needs always take priority I have seen the designs, and they look great, and we are thrilled you are so pleased with the end result, and hope our furniture enhances you home environment for many years to come I have also passed on your lovely comments to the team Best Regards Rhona & team Bluebell
Beautifully crafted, good quality furniture
Customer Service
Quality
Value
I first used Bluebell in 2010, and again in 2015, so when I bought my new house and needed to get some fitted furniture made (2 shelving units and a fitted wardrobe), it was a no-brainer that I would be returning to Bluebell. Stephen was brilliant with the design process, combining aesthetically pleasing options with practical functionality; the beauty of bespoke furniture is that it takes both the user and the contours of the room into consideration. Graeme was also really friendly and helpful to work with, and Frank and Antony did a fantastic job in building the units and leaving everything clean and tidy afterwards. I know from previous experience that the quality is excellent - the shelves are sturdy, well-supported and do not bow, no matter how hard I try with the volume of books I stack on them! Even other workmen visiting the house have commented on how well-made the units are. I'm absolutely thrilled with my units and would highly recommend the team!
Customer in Greater Manchester Posted on 11/10/2024 , work completed 04/10/2024
The trader replied (on 15/10/2024)
Thank you for taking time out to post your review, it is very much appreciated We as thrilled you are so pleased with your recent installation, and I can see from your design and the finished product that fitting the furniture to the existing contours of your room is such a lovely touch and extremely effective for a very unique finish! You have all the space you need for your books now (are the shelves already filled)! Best wishes Rhona & all @ team Bluebell
Best by far
Customer Service
Quality
Value
Faultless experience. Pre design hand holding and excellent communication along the whole journey. Any snags or issues were sorted promptly and without any problems. 100% would recommend. Delighted.
Customer in Greater Manchester Posted on 11/10/2024 , work completed 03/10/2024
The trader replied (on 15/10/2024)
Dear Customer, Thank you so much for taking time out to post your review, and it's great to hear you had such a positive experience with us, and although you did have some snagging (which shows we are human and cannot guarantee to get it right first time every time) but it does demonstrate this was managed on a timely basis and confirms our true commitment to never walking away until our clients are completely satisfied with their furniture I will ensure your comments are passed on to all concerned, and hope our furniture will enhance your home for many years to come Best Wishes from Rhona and Team Bluebell
Excellent service
Customer Service
Quality
Value
Excellent service from start to finish in installing a fitted wardrobe and fitted cupboards. Stephen was very helpful in helping us to decide what design to go for, really clear communication throughout and fitting quality was superb. Would highly recommend.
Customer in Greater Manchester Posted on 01/07/2024 , work completed 21/06/2024
The trader replied (on 05/07/2024)
Hi, May we thank you for taking the time to post a formal review online, it is always very much appreciated It’s good to hear how delighted you are with the end-to-end process and the finished results, and having briefly visited myself at one point it does look great I have passed your lovely comments onto all concerned, and hopefully we may see you in the future if you require any further furniture Best wishes Rhona & team Bluebell
Happy daughter
Customer Service
Quality
Value
Despite the fitter calling in ill on the installation day for our daughter's new bedroom the fitting was quickly re-arranged for the following day and was completed as promised. All staff were friendly, knowledgeable and efficient and the company's design facilities which showed the design in 360 degrees, 3D and colour made working out the detail of what was needed easy for both ourselves and our daughter. There was an initial misunderstanding about what was actually included in the final order but this was quickly resolved and apologised for. The quality of the work and furniture is first class (an unconnected carpet fitter has since commented that he had never seen such a lovely quality bedroom furniture).
Customer in Greater Manchester Posted on 05/06/2024 , work completed 22/05/2024
The trader replied (on 09/06/2024)
Dear customer, Thank you so much for taking time out to provide an online review, it is always very much appreciated It was unfortunate our fitter was sick for day 1 of your installation, a situation which is always a challenge for us to manage at such short notice 'on the day', but as you say it was rearranged for the next working day. In addition, clarity on some detail pertinent to your order was also effectively managed too. It's good to receive realistic feedback as we do take this on board, as we are continually looking to improve our process wherever we can, and so great to hear your overall Bluebell experience was still a positive one, so thank you for such honest feedback Having seen the finished result, I can understand a 'happy daughter' as it does look amazing! I have passed on your lovely comments to all concerned throughout the process for their awareness too Best wishes from Rhona @ all Bluebell
Beautifully finished media wall
Customer Service
Quality
Value
Bluebell were fantastic from design to implementation. There communication was consistent and thorough. The work was completed as per specification, efficiently and tidied up afterwards.
Customer in Greater Manchester Posted on 19/05/2024 , work completed 07/05/2024
The trader replied (on 25/05/2024)
Hello, Thank you for taking the time to submit your review, it is most appreciated. I have passed your comments onto the team for all concerned to see. From the report submitted upon completion it looks absolutely beautiful, what a transformation! We hope it will enhance your room for many years to come Best wishes from Rhona @ all @ Team Bluebell
We had our bedroom updated.
Customer Service
Quality
Value
We were impressed by the way the design was prepared and finalised. We were surprised and pleased with the speed with which the work was planned and then a short lead time for implementation. Work in the bedroom proved to be straightforward and to time. We had a minor snag and this was dealt with efficiently
Customer in Greater Manchester Posted on 16/04/2024 , work completed 08/03/2024
The trader replied (on 20/04/2024)
We appreciate you taking time out to post a review for us - thank you. Its good to know that even with a 'minor snag' your experience was still a positive one We do pride ourselves on our customer service and strive to manage any challenges along the way as quicky and efficiently as we can. We can't promise to get it right first time every time, but what we can promise to deliver is an assurance we never walk away until our clients are completely satisfied with their furniture, as customer satisfaction is extremely high priority for us, and I can confirm your comments will be passed on to the team Best wishes Rhona & Team Bluebell
Beautiful furniture and amazing service
Customer Service
Quality
Value
We're really delighted with the home office that we have just had fitted by Bluebell. From our first visit to the shop in Sale we were well looked after and guided through the process which ensured that we have ended up with exactly what we wanted. Stephen visited us and came up with ideas for the design that we hadn't even thought of but which worked really well. He then created a 3D version that we could look at and together we made a few changes - which, since everything is bespoke, was easy to do. There is a huge range of colours and designs to choose from for the finish and Bluebell were great because we changed our minds several times before agreeing on exactly what we wanted! Having signed off the final design, the team arrived to install it very quickly. They were polite and efficient and the whole installation was complete within a couple of days. It looks great and has created a lot more space. Overall, we couldn't be happier with our experience of Bluebell.
Customer in Cheshire West and Chester Posted on 01/03/2024 , work completed 20/02/2024
The trader replied (on 16/03/2024)
Dear customer, Thank you so much for your lovely words and for taking the time to provide an online review, it is always very much appreciated Having seen the finished photographs of your office space, it really does look amazing, and what a lovely space for you to work in! I have passed on your lovely comments to all concerned for their awareness too Best wishes from Rhona @ all @ Team Bluebell