Endorsed by Which?

Bluebell Fitted Furniture Ltd

4.9

256 Reviews

Opening Hours
Today - 09:30–17:00
  • Monday 09:30–17:00
  • Tuesday 09:30–17:00
  • Wednesday 09:30–17:00
  • Thursday 09:30–17:00
  • Friday 09:30–17:00
  • Saturday 09:30–17:00
  • Sunday - Closed

Organisations and Awards

JULY 2023
MAY 2021
MAY 2018

About

Sale Showroom
81-83 Washway Road, Cheshire, M33 7TQ
Tel: 0161 976 6606
Opening: 9.30am - 5.00pm

From the outset one of Bluebell’s core values is to place the customer firmly at the centre of the process. From our initial consultation, we always listen carefully to their vision or offer guidance to those who come with a blank page.
Again, during the installation of the furniture we take a considerate approach and communicate with all parties to minimise disruption to the clients’ lives.
We understand how important the ’ Bluebell Experience’ is as much as the quality of the furniture. Our clients also value our non-aggressive approach to the sales experience never pursuing the ‘hard sell’.
We are always looking for innovative new products to include in our extensive showroom to delight the customer with and new ways to give back to the local community within which we have had such a positive and fulfilling experience growing the Bluebell brand.
A family business you can trust.

What we do

  • Bedroom fitters

    • Fitted Bedrooms
    • Fitted Wardrobes
  • Interior designers

  • Kitchen fitters

  • More Services

    • kitchens
    • home studies
    • media areas
    • bars
    • understairs
    • dressing rooms

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
256 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
Media wall
Went in the shop looking for inspiration. They have a fantastic showroom with lots of ideas and a wonderful friendly team to help you choose. The whole experience from choosing the design to helping with materials and colours was never pressured. The work was done to the agreed timetable and I cannot fault the installation or the excellent workmanship. It was a little more expensive than I anticipated but I am extremely glad I choose them . The materials and craft man ship are top notch.
Customer in Greater Manchester Posted on 27/11/2025 (Reviewer did not use service)
The trader replied (on 30/11/2025)
May we thank you for taking the time to post a review, which is always really appreciated We do work hard to continually upgrade our showroom in line with current trends and pride ourselves on our friendly approach and 'no pressure' sales approach Having seen our fitter's installation report, your media wall is looking absolutely stunning We hope to work with you again in the future should you require any further enhancements Best wishes Team Bluebell
Great quality fitted wardrobes
Customer Service
Quality
Value
We had 2 fitted wardrobes installed in our master bedroom last week and they are fantastic. James did the initial consultation, measurements, design which all went very smoothly. On the day, the fitter Frank was efficient, professional and did a great job. Really happy with the result & would definitely recommend Bluebell
Customer in Greater Manchester Posted on 20/11/2025 , work completed 12/11/2025
The trader replied (on 30/11/2025)
May we thank you for taking the time to post a review, it is very much appreciated We are thrilled that you are so pleased with your wardrobes and your comments will be passed on to all concerned We hope to work with you again in the future should you require any additional furniture Best Wishes Team Bluebell
Fitted bedroom furniture.
Customer Service
Quality
Value
New cupboards and shelves with interior cupboard lighting.We were kept abreast of all developments and the fitters arrived on time,were polite and pleasant, very careful and aware of the rest of the house in order to minimise any dust generated as a result of the installation. Slight variations to the original plans were accommodated as the work progressed and mutual discussions held accordingly. The work and level of expertise were of the highest standard and we are delighted with the result.Everyone involved,from the owners/designers via the fitters to the ladies in the office have been extremely efficient and thoughtful. Full marks.
Customer in Greater Manchester Posted on 01/11/2025 , work completed 24/10/2025
The trader replied (on 03/11/2025)
Thank you so much for taking the time to formally post a review - it's most appreciated. It's been such a pleasure to work with you both and we really appreciate your patience in addressing ' Slight variations to the original plans were accommodated' that we hit along the way . We pride ourselves on customer service and although we can never guarantee to get it right 100% first time every time, we do guarantee that we never walk away until our customers are completely happy with their installation. It looks amazing from the 'installation completed' report I have seen, and we are thrilled you are so pleased with the end result We hope to work with you again if you are ever considering any other projects in the future as your sense of humour has been infectious and refreshing throughout the process Best wishes Team Bluebell
Replacement of wardrobe mirror doors
The process of taking measurements to estimate the cost, to receive quotation, attending final visit to take exact measurements went very smoothly. The agreed date to install new doors worked out very well and Bluebell staff attended site and installed the doors. They are always very professional and very helpful staff. This was the second time we used them and I have no doubt in using Bluebell as and when the next opportunity arise.
Customer in Greater Manchester Posted on 01/10/2025 (Reviewer did not use service)
The trader replied (on 05/10/2025)
May I thank you for taking the time to submit a review, it is very much appreciated, as are your lovely comments too We are pleased to hear you are happy with your replacements doors and look forward to being of service again in the future if we possibly can Our very best wishes from all @ Team Bluebell
Kitchen and home office work
Customer Service
Quality
Value
Bluebell altered and enhanced the existing kitchen and installed home office furniture. We had used Bluebell previously and had been very happy with their work. Work was carried out satisfactorily on time and within budget. There is a real focus on customer service and all staff with whom we liaised were very customer focused. Some very minor issues were addressed promptly post installation. Three very minor gripes: 1) we also asked for a quote to replace a modest bathroom cupboard - in our view the quote was excessive (especially in comparison to the other work) and it would have been better to explain that they would rather not quote (not sure they really wanted that part of the project). We did not progress this piece of work. 2) an upfront deposit is requested which is fine. The full balance is payable prior to installation. In my view there should be a small retention payable on satisfactory completion of the work rather than full payment prior to completion. 3) one of their workmen damaged a light in our driveway and no offer was made to repair it.
Customer in Cheshire East Posted on 14/09/2025 , work completed 03/09/2025
The trader replied (on 23/09/2025)
Thank you very much for the review, I was delighted that you chose to give us such high marks for quality, service and value. Thank you also for taking my call to discuss the minor gripes that you mention in the review. I apologise for the confusion with regards to the light in your driveway, as discussed we would certainly be prepared to contribute to the costs of the repair work. I hope you also accept my explanation regards to the costs involved with the bathroom cabinet, we were absolutely happy to undertake the work for you, but I do understand and respect your decision not to proceed with this as part of your order. Our payment terms have always been a full balance payment before the first date of installation, but as you yourself attest, we do make sure we do a good job, and any amendments or alterations are dealt with in a timely manner. I hope that you enjoy your new fitted furniture and that we can work together on another project at some point in the future. Kind regards, Bluebell Fitted Furniture Ltd
Amazing work, extremely fast and professional.
Customer Service
Quality
Value
We had an amazing consultation with the gentlemen in store. They were patient and flexible in their approach and the designs were second to none. We were able to personalise every aspect of our wardrobes- even down to the length of the drop for my dresses! The turn around from consultation, designs and then installation was super speedy and any queries were replied to promptly. We cannot recommend Bluebell enough and will most definitely be returning.
Customer in Greater Manchester Posted on 02/06/2025 , work completed 07/05/2025
The trader replied (on 04/06/2025)
Hello - thank you for your formal online review, it is always appreciated when our customers take the time to do so We are pleased you are so thrilled with your Bluebell experience and the end product as we take pride in our work and are always looking for ways to improve our processes, so it's good to hear that our team efforts are working well We look forward to hopefully working with you again in the future Best Regards from all @ Team Bluebell
Bedroom fitments
Customer Service
Quality
Value
Discussed, designed custom-built and fitted wardrobes, shelves, bedside tables and drawer units. Some handles were out of stock so completion was delayed. Completed to budget. We have used this company previously and had good service. Generally very helpful, listened to our comments and made appropriate adjustments where required. Everything completed to our satisfaction. We would use them again.
Customer in Greater Manchester Posted on 29/05/2025 , work completed 22/05/2025
The trader replied (on 01/06/2025)
Thank you from all @ Bluebell for taking the time to post a review, it is always very much appreciated We note you are a previous customer who has returned to purchase again which is always good to hear Third party supply items can sometimes be a challenge for a timely delivery in line with our scheduled installation dates and outside of our control unfortunately, so we thank you for your patience and understanding from this perspective too I will ensure all parties concerned are made aware of your review, and we hope our furniture will enhance your home environment for many years to come All the very best from Team Bluebell
Excellent company, highly recommend
Customer Service
Quality
Value
Extremely happy with our recent work we had done from Bluebell. We were recommended ourselves and would definitely pass on this recommendation to others, and use their services again in the future. Communication, lead times and general customer service dealing with the design and when fitting on the job we’re up to such a high standard - really representative to the quality of the finished product! Happy customer!
Customer in Greater Manchester Posted on 01/05/2025 , work completed 14/04/2025
The trader replied (on 11/05/2025)
Hello happy customer We would like to acknowledge your review and thank you sincerely for taking the time to post this, it really is appreciated We are so pleased your furniture and customer service is living up to expectation post your recommendation by a third party to use us and hope to work with you again should you require any further home improvements in the future I can confirm Your comments have been passed on to all concerned Team Bluebell
Amazing
Customer Service
Quality
Value
We are delighted with our fitted furniture from Bluebell . From the survey, planning and construction everything was top class and professional. Bluebell are established family run company who seem to really care about their customers . They were very pleasant to deal with . The communication was excellent all queries answered swiftly and we felt confident of a successful fitting . The furniture is of a high quality and the company offer a 5 year guarantee. We would highly recommend Bluebell .
Customer in Cheshire West and Chester Posted on 29/03/2025 , work completed 18/03/2025
The trader replied (on 12/04/2025)
Bluebell would like to thank you for taking the time to provide a customer review, and we are thrilled you are so delighted with your furniture Your subject heading 'Amazing' is praise indeed, and your comment 'family run company who seem to really care about their customers' means so much to us as we work hard to maintain and improve our customer care standards wherever we can It's good to know you would highly recommend our services to others too, and we hope our furniture will enhance your home environment for many years to come We look forward to maybe seeing you again in the future Team Bluebell Your revfiew has been shared with team Bluebell to ensure everyone involved in the process i
Smart work
Customer Service
Quality
Value
Very happy with Bluebell's help in making practical storage solutions in difficult areas to reach. The results are smart and high quality.
Customer in Greater Manchester Posted on 19/02/2025 , work completed 12/02/2025
The trader replied (on 23/02/2025)
Dear Customer, Thank you for your online review, we appreciate it very much 'Difficult' storage areas are always a challenge, but we agree the end result is very smart. We hope this practical storage space will enhance your living from a storage perspective for many years to come, and look forward to perhaps working with you again in the future Our very best wishes Rhona & all @ team Bluebell
Fabulous job
Customer Service
Quality
Value
We had a triple wardrobe made to our design . It was made and fitted within 2 weeks and we are over the moon with it . Quality craftsmanship and beautifully installed by the bluebell team . Thanks so much can highly recommend Martin
Customer in Cheshire East Posted on 17/02/2025 , work completed 13/02/2025
The trader replied (on 23/02/2025)
Hi Martin, Thank you for taking the time to post a formal review, we really appreciate you doing so, and your intention to recommend us to your family and friends that's always good to know It's great to hear you are 'over the moon' with the finished look, and we agree it does look great! I will ensure all concerned with your installation are advised of your lovely comments Very best wishes Rhona & all @ team Bluebell
Bluebell Fitted furniture
From the initial discussion of requirements to concept development, design creation, and final fitting and refinements, Bluebell consistently demonstrated professionalism, attention to detail, and a deep understanding of client needs—all while maintaining a friendly and approachable manner. With Bluebell Quality Services, you receive exceptional value, exceeding expectations at every stage.
Customer in Greater Manchester Posted on 14/02/2025 (Reviewer did not use service)
The trader replied (on 18/02/2025)
Hi Thank you for submitting a review, it is really most appreciated Your multi-room fit looks superb, and we are absolutely thrilled with your comments as we like to think it is a team effort to attain a high standard of customer satisfaction within the end-to-end process In such a competitive market, attention to detail and a good understanding of customers' expectations & needs are crucial, and communication during the process is key, so thank you so much for your lovely comments on this front We hope to see you again in the future! (Rhona & all @ team Bluebell)
Stunning Media Wall by Thomas & Bluebell
Customer Service
Quality
Value
Thomas & The team went above & beyond to design my perfect media wall that is both stylish & functional. They have created something that completely changes the room and is innovative & different. Felt really listened to. Highly skilled fitters. Can’t recommend enough !
Customer in Greater Manchester Posted on 14/02/2025 , work completed 07/02/2025
The trader replied (on 18/02/2025)
Hi, thank you for making time to post a formal review, it is very much appreciated. We are so pleased you are delighted with the finished look (which we all agree looks absolutely stunning)! As a previous customer returning to use our services again is so good to see in such a competitive market as we strive to maintain and improve standards wherever we possibly can to meet customer demand & expectations, and hope to see you again in the future Your comments have been passed on to all concerned Rhona & all @ team Bluebell
Exceptional work and wonderful customer service
Customer Service
Quality
Value
I cannot recommend Bluebell highly enough. I’ll start by saying I’m not the easiest customer and this hasn’t been the most straightforward of jobs but James, Rhona and the whole Bluebell team have been patient, accommodating and just completely wonderful throughout the whole process. Any tweaks that I asked for they went out of their way to see to, when other jobs didn’t go plan that had a knock on effect they were understanding and the end result is utterly beautiful fitted furniture. We have had fitted units in 3 rooms and are over the moon with all of them. They went out of their way to make little adjustments so that the inside of the cupboard was just right for the purpose it was intended. The external appearance is stunning and has been a perfect addition to our home, fitted so seamlessly that you would have thought they were there all along. Visually and practically they are everything we were hoping for and more. And to top it all off, it was incredibly good value for money (and I did my research to make sure). Thank you to everyone at the Bluebell team, you have been amazing and we will definitely be coming back for our next house.
Customer in Greater Manchester Posted on 20/10/2024 , work completed 04/10/2024
The trader replied (on 24/10/2024)
Hi, thank you both so much for your kind words and for making time to post a formal review, it is very much appreciated, and I can confirm I have ensured all concerned have been made aware of your lovely comments. We are thrilled that you are so pleased with the end result, and as you say although there were some challenges along the way, we worked together to address these on a timely basis in ensuring the end product lived up to your expectations and our reputation, your patience during the process was commendable, and we look forward to working with you again in the future Many thanks & our very best wishes (Rhona & all @ team Bluebell)
Fitted Bedroom
Customer Service
Quality
Value
Bluebell were first class from start to finish. Everything was well organised and the final finish of the fitted bedroom was perfect. We have had work done by Bluebell before and have never been disappointed. Communication with us was good all the way along and the fitters worked well and cleared up perfectly when the job was finished.
Customer in Greater Manchester Posted on 15/10/2024 , work completed 03/10/2024
The trader replied (on 18/10/2024)
Hello - May I thank you for your review this week, it's always really appreciated when our customers take the time to do this for us As a previous customer returning to use our services again, it's refreshing to see this as we work hard at continually reviewing our service levels and quality of products for any improvements we can implement to achieve repeat business wherever we can, so thank you for your loyalty to us it means a great deal We hope to see you again in the future perhaps should you require any more furniture, and can confirm I have updated all of the team on your lovely comments too Kind Regards Rhona @ all @ team Bluebell
Great customer service and experience
Customer Service
Quality
Value
We initially met with James at Bluebell and he was excellent, explaining well the different options that we could choose, definitely not trying to "sell" us something but working with us on what we required. The actual fit-out was done very well and professional, the team did a great job and ensured they cleaned up afterwards. We are really pleased with the end product of fitted wardrobes and a new, fitted home-office, and would recommend Bluebell to anyone else.
Customer in Greater Manchester Posted on 15/10/2024 , work completed 30/08/2024
The trader replied (on 18/10/2024)
Hello - thank you for taking the time to post a review, it is most appreciated. I note your comment in particular 'definitely not trying to sell us something' as we do pride ourselves on no hard sell as our ‘customers’ needs always take priority I have seen the designs, and they look great, and we are thrilled you are so pleased with the end result, and hope our furniture enhances you home environment for many years to come I have also passed on your lovely comments to the team Best Regards Rhona & team Bluebell
Beautifully crafted, good quality furniture
Customer Service
Quality
Value
I first used Bluebell in 2010, and again in 2015, so when I bought my new house and needed to get some fitted furniture made (2 shelving units and a fitted wardrobe), it was a no-brainer that I would be returning to Bluebell. Stephen was brilliant with the design process, combining aesthetically pleasing options with practical functionality; the beauty of bespoke furniture is that it takes both the user and the contours of the room into consideration. Graeme was also really friendly and helpful to work with, and Frank and Antony did a fantastic job in building the units and leaving everything clean and tidy afterwards. I know from previous experience that the quality is excellent - the shelves are sturdy, well-supported and do not bow, no matter how hard I try with the volume of books I stack on them! Even other workmen visiting the house have commented on how well-made the units are. I'm absolutely thrilled with my units and would highly recommend the team!
Customer in Greater Manchester Posted on 11/10/2024 , work completed 04/10/2024
The trader replied (on 15/10/2024)
Thank you for taking time out to post your review, it is very much appreciated We as thrilled you are so pleased with your recent installation, and I can see from your design and the finished product that fitting the furniture to the existing contours of your room is such a lovely touch and extremely effective for a very unique finish! You have all the space you need for your books now (are the shelves already filled)! Best wishes Rhona & all @ team Bluebell
Best by far
Customer Service
Quality
Value
Faultless experience. Pre design hand holding and excellent communication along the whole journey. Any snags or issues were sorted promptly and without any problems. 100% would recommend. Delighted.
Customer in Greater Manchester Posted on 11/10/2024 , work completed 03/10/2024
The trader replied (on 15/10/2024)
Dear Customer, Thank you so much for taking time out to post your review, and it's great to hear you had such a positive experience with us, and although you did have some snagging (which shows we are human and cannot guarantee to get it right first time every time) but it does demonstrate this was managed on a timely basis and confirms our true commitment to never walking away until our clients are completely satisfied with their furniture I will ensure your comments are passed on to all concerned, and hope our furniture will enhance your home for many years to come Best Wishes from Rhona and Team Bluebell
Excellent service
Customer Service
Quality
Value
Excellent service from start to finish in installing a fitted wardrobe and fitted cupboards. Stephen was very helpful in helping us to decide what design to go for, really clear communication throughout and fitting quality was superb. Would highly recommend.
Customer in Greater Manchester Posted on 01/07/2024 , work completed 21/06/2024
The trader replied (on 05/07/2024)
Hi, May we thank you for taking the time to post a formal review online, it is always very much appreciated It’s good to hear how delighted you are with the end-to-end process and the finished results, and having briefly visited myself at one point it does look great I have passed your lovely comments onto all concerned, and hopefully we may see you in the future if you require any further furniture Best wishes Rhona & team Bluebell
Happy daughter
Customer Service
Quality
Value
Despite the fitter calling in ill on the installation day for our daughter's new bedroom the fitting was quickly re-arranged for the following day and was completed as promised. All staff were friendly, knowledgeable and efficient and the company's design facilities which showed the design in 360 degrees, 3D and colour made working out the detail of what was needed easy for both ourselves and our daughter. There was an initial misunderstanding about what was actually included in the final order but this was quickly resolved and apologised for. The quality of the work and furniture is first class (an unconnected carpet fitter has since commented that he had never seen such a lovely quality bedroom furniture).
Customer in Greater Manchester Posted on 05/06/2024 , work completed 22/05/2024
The trader replied (on 09/06/2024)
Dear customer, Thank you so much for taking time out to provide an online review, it is always very much appreciated It was unfortunate our fitter was sick for day 1 of your installation, a situation which is always a challenge for us to manage at such short notice 'on the day', but as you say it was rearranged for the next working day. In addition, clarity on some detail pertinent to your order was also effectively managed too. It's good to receive realistic feedback as we do take this on board, as we are continually looking to improve our process wherever we can, and so great to hear your overall Bluebell experience was still a positive one, so thank you for such honest feedback Having seen the finished result, I can understand a 'happy daughter' as it does look amazing! I have passed on your lovely comments to all concerned throughout the process for their awareness too Best wishes from Rhona @ all Bluebell
Beautifully finished media wall
Customer Service
Quality
Value
Bluebell were fantastic from design to implementation. There communication was consistent and thorough. The work was completed as per specification, efficiently and tidied up afterwards.
Customer in Greater Manchester Posted on 19/05/2024 , work completed 07/05/2024
The trader replied (on 25/05/2024)
Hello, Thank you for taking the time to submit your review, it is most appreciated. I have passed your comments onto the team for all concerned to see. From the report submitted upon completion it looks absolutely beautiful, what a transformation! We hope it will enhance your room for many years to come Best wishes from Rhona @ all @ Team Bluebell
We had our bedroom updated.
Customer Service
Quality
Value
We were impressed by the way the design was prepared and finalised. We were surprised and pleased with the speed with which the work was planned and then a short lead time for implementation. Work in the bedroom proved to be straightforward and to time. We had a minor snag and this was dealt with efficiently
Customer in Greater Manchester Posted on 16/04/2024 , work completed 08/03/2024
The trader replied (on 20/04/2024)
We appreciate you taking time out to post a review for us - thank you. Its good to know that even with a 'minor snag' your experience was still a positive one We do pride ourselves on our customer service and strive to manage any challenges along the way as quicky and efficiently as we can. We can't promise to get it right first time every time, but what we can promise to deliver is an assurance we never walk away until our clients are completely satisfied with their furniture, as customer satisfaction is extremely high priority for us, and I can confirm your comments will be passed on to the team Best wishes Rhona & Team Bluebell
Beautiful furniture and amazing service
Customer Service
Quality
Value
We're really delighted with the home office that we have just had fitted by Bluebell. From our first visit to the shop in Sale we were well looked after and guided through the process which ensured that we have ended up with exactly what we wanted. Stephen visited us and came up with ideas for the design that we hadn't even thought of but which worked really well. He then created a 3D version that we could look at and together we made a few changes - which, since everything is bespoke, was easy to do. There is a huge range of colours and designs to choose from for the finish and Bluebell were great because we changed our minds several times before agreeing on exactly what we wanted! Having signed off the final design, the team arrived to install it very quickly. They were polite and efficient and the whole installation was complete within a couple of days. It looks great and has created a lot more space. Overall, we couldn't be happier with our experience of Bluebell.
Customer in Cheshire West and Chester Posted on 01/03/2024 , work completed 20/02/2024
The trader replied (on 16/03/2024)
Dear customer, Thank you so much for your lovely words and for taking the time to provide an online review, it is always very much appreciated Having seen the finished photographs of your office space, it really does look amazing, and what a lovely space for you to work in! I have passed on your lovely comments to all concerned for their awareness too Best wishes from Rhona @ all @ Team Bluebell
Great quality furniture fitted in a timely manner
Customer Service
Quality
Value
We visited the Bluebell Showrooms and ordered our wardrobes. They arrived promptly and were expertly fitted into our bedroom many thanks.
Customer in Greater Manchester Posted on 20/02/2024 , work completed 13/02/2024
The trader replied (on 21/02/2024)
Thank you so much for taking the time to post a review, it is appreciated. I have passed on your lovely comments to all concerned Having seen the photos, your bedroom is looking lovely, and we are thrilled you are so pleased with the end result, and hope our furniture will enhance your home environment for many years to come Kind regards Rhona and all involved @ Team Bluebell
Bedroom vanity / side tables
Customer Service
Quality
Value
Having previously used Bluebell I was already aware of the professionalism and care they take when undertaking projects so had no issues using them again, on this occasion they exceeded my expectations, from walking into the store in sale for a consultation to having the work completed was only 3 weeks, sometimes the cgi’s don’t really transfer into reality but in this case the vanity was outstanding , quality access the board and I couldn’t be happier with what was achieved by the team at bluebell . Highly recommend .👌
Customer in Cheshire East Posted on 09/02/2024 , work completed 12/01/2024
The trader replied (on 10/03/2024)
May I thank you for taking the time to provide a formal review - it is very much appreciated, and I will ensure all of Team Bluebell are made aware of you lovely comments We are thrilled you are so please with your finished furniture and look forward to being of service to you again in the future Rhona & all @ team Bluebell