Endorsed by Which?

Bluebell Fitted Furniture Ltd

4.9

256 Reviews

Opening Hours
Today - 09:30–17:00
  • Monday 09:30–17:00
  • Tuesday 09:30–17:00
  • Wednesday 09:30–17:00
  • Thursday 09:30–17:00
  • Friday 09:30–17:00
  • Saturday 09:30–17:00
  • Sunday - Closed

Organisations and Awards

JULY 2023
MAY 2021
MAY 2018

About

Sale Showroom
81-83 Washway Road, Cheshire, M33 7TQ
Tel: 0161 976 6606
Opening: 9.30am - 5.00pm

From the outset one of Bluebell’s core values is to place the customer firmly at the centre of the process. From our initial consultation, we always listen carefully to their vision or offer guidance to those who come with a blank page.
Again, during the installation of the furniture we take a considerate approach and communicate with all parties to minimise disruption to the clients’ lives.
We understand how important the ’ Bluebell Experience’ is as much as the quality of the furniture. Our clients also value our non-aggressive approach to the sales experience never pursuing the ‘hard sell’.
We are always looking for innovative new products to include in our extensive showroom to delight the customer with and new ways to give back to the local community within which we have had such a positive and fulfilling experience growing the Bluebell brand.
A family business you can trust.

What we do

  • Bedroom fitters

    • Fitted Bedrooms
    • Fitted Wardrobes
  • Interior designers

  • Kitchen fitters

  • More Services

    • kitchens
    • home studies
    • media areas
    • bars
    • understairs
    • dressing rooms

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
256 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
Media wall
Went in the shop looking for inspiration. They have a fantastic showroom with lots of ideas and a wonderful friendly team to help you choose. The whole experience from choosing the design to helping with materials and colours was never pressured. The work was done to the agreed timetable and I cannot fault the installation or the excellent workmanship. It was a little more expensive than I anticipated but I am extremely glad I choose them . The materials and craft man ship are top notch.
Customer in Greater Manchester Posted on 27/11/2025 (Reviewer did not use service)
The trader replied (on 30/11/2025)
May we thank you for taking the time to post a review, which is always really appreciated We do work hard to continually upgrade our showroom in line with current trends and pride ourselves on our friendly approach and 'no pressure' sales approach Having seen our fitter's installation report, your media wall is looking absolutely stunning We hope to work with you again in the future should you require any further enhancements Best wishes Team Bluebell
Great quality fitted wardrobes
Customer Service
Quality
Value
We had 2 fitted wardrobes installed in our master bedroom last week and they are fantastic. James did the initial consultation, measurements, design which all went very smoothly. On the day, the fitter Frank was efficient, professional and did a great job. Really happy with the result & would definitely recommend Bluebell
Customer in Greater Manchester Posted on 20/11/2025 , work completed 12/11/2025
The trader replied (on 30/11/2025)
May we thank you for taking the time to post a review, it is very much appreciated We are thrilled that you are so pleased with your wardrobes and your comments will be passed on to all concerned We hope to work with you again in the future should you require any additional furniture Best Wishes Team Bluebell
Fitted bedroom furniture.
Customer Service
Quality
Value
New cupboards and shelves with interior cupboard lighting.We were kept abreast of all developments and the fitters arrived on time,were polite and pleasant, very careful and aware of the rest of the house in order to minimise any dust generated as a result of the installation. Slight variations to the original plans were accommodated as the work progressed and mutual discussions held accordingly. The work and level of expertise were of the highest standard and we are delighted with the result.Everyone involved,from the owners/designers via the fitters to the ladies in the office have been extremely efficient and thoughtful. Full marks.
Customer in Greater Manchester Posted on 01/11/2025 , work completed 24/10/2025
The trader replied (on 03/11/2025)
Thank you so much for taking the time to formally post a review - it's most appreciated. It's been such a pleasure to work with you both and we really appreciate your patience in addressing ' Slight variations to the original plans were accommodated' that we hit along the way . We pride ourselves on customer service and although we can never guarantee to get it right 100% first time every time, we do guarantee that we never walk away until our customers are completely happy with their installation. It looks amazing from the 'installation completed' report I have seen, and we are thrilled you are so pleased with the end result We hope to work with you again if you are ever considering any other projects in the future as your sense of humour has been infectious and refreshing throughout the process Best wishes Team Bluebell
Replacement of wardrobe mirror doors
The process of taking measurements to estimate the cost, to receive quotation, attending final visit to take exact measurements went very smoothly. The agreed date to install new doors worked out very well and Bluebell staff attended site and installed the doors. They are always very professional and very helpful staff. This was the second time we used them and I have no doubt in using Bluebell as and when the next opportunity arise.
Customer in Greater Manchester Posted on 01/10/2025 (Reviewer did not use service)
The trader replied (on 05/10/2025)
May I thank you for taking the time to submit a review, it is very much appreciated, as are your lovely comments too We are pleased to hear you are happy with your replacements doors and look forward to being of service again in the future if we possibly can Our very best wishes from all @ Team Bluebell
Kitchen and home office work
Customer Service
Quality
Value
Bluebell altered and enhanced the existing kitchen and installed home office furniture. We had used Bluebell previously and had been very happy with their work. Work was carried out satisfactorily on time and within budget. There is a real focus on customer service and all staff with whom we liaised were very customer focused. Some very minor issues were addressed promptly post installation. Three very minor gripes: 1) we also asked for a quote to replace a modest bathroom cupboard - in our view the quote was excessive (especially in comparison to the other work) and it would have been better to explain that they would rather not quote (not sure they really wanted that part of the project). We did not progress this piece of work. 2) an upfront deposit is requested which is fine. The full balance is payable prior to installation. In my view there should be a small retention payable on satisfactory completion of the work rather than full payment prior to completion. 3) one of their workmen damaged a light in our driveway and no offer was made to repair it.
Customer in Cheshire East Posted on 14/09/2025 , work completed 03/09/2025
The trader replied (on 23/09/2025)
Thank you very much for the review, I was delighted that you chose to give us such high marks for quality, service and value. Thank you also for taking my call to discuss the minor gripes that you mention in the review. I apologise for the confusion with regards to the light in your driveway, as discussed we would certainly be prepared to contribute to the costs of the repair work. I hope you also accept my explanation regards to the costs involved with the bathroom cabinet, we were absolutely happy to undertake the work for you, but I do understand and respect your decision not to proceed with this as part of your order. Our payment terms have always been a full balance payment before the first date of installation, but as you yourself attest, we do make sure we do a good job, and any amendments or alterations are dealt with in a timely manner. I hope that you enjoy your new fitted furniture and that we can work together on another project at some point in the future. Kind regards, Bluebell Fitted Furniture Ltd
Amazing work, extremely fast and professional.
Customer Service
Quality
Value
We had an amazing consultation with the gentlemen in store. They were patient and flexible in their approach and the designs were second to none. We were able to personalise every aspect of our wardrobes- even down to the length of the drop for my dresses! The turn around from consultation, designs and then installation was super speedy and any queries were replied to promptly. We cannot recommend Bluebell enough and will most definitely be returning.
Customer in Greater Manchester Posted on 02/06/2025 , work completed 07/05/2025
The trader replied (on 04/06/2025)
Hello - thank you for your formal online review, it is always appreciated when our customers take the time to do so We are pleased you are so thrilled with your Bluebell experience and the end product as we take pride in our work and are always looking for ways to improve our processes, so it's good to hear that our team efforts are working well We look forward to hopefully working with you again in the future Best Regards from all @ Team Bluebell
Bedroom fitments
Customer Service
Quality
Value
Discussed, designed custom-built and fitted wardrobes, shelves, bedside tables and drawer units. Some handles were out of stock so completion was delayed. Completed to budget. We have used this company previously and had good service. Generally very helpful, listened to our comments and made appropriate adjustments where required. Everything completed to our satisfaction. We would use them again.
Customer in Greater Manchester Posted on 29/05/2025 , work completed 22/05/2025
The trader replied (on 01/06/2025)
Thank you from all @ Bluebell for taking the time to post a review, it is always very much appreciated We note you are a previous customer who has returned to purchase again which is always good to hear Third party supply items can sometimes be a challenge for a timely delivery in line with our scheduled installation dates and outside of our control unfortunately, so we thank you for your patience and understanding from this perspective too I will ensure all parties concerned are made aware of your review, and we hope our furniture will enhance your home environment for many years to come All the very best from Team Bluebell
Excellent company, highly recommend
Customer Service
Quality
Value
Extremely happy with our recent work we had done from Bluebell. We were recommended ourselves and would definitely pass on this recommendation to others, and use their services again in the future. Communication, lead times and general customer service dealing with the design and when fitting on the job we’re up to such a high standard - really representative to the quality of the finished product! Happy customer!
Customer in Greater Manchester Posted on 01/05/2025 , work completed 14/04/2025
The trader replied (on 11/05/2025)
Hello happy customer We would like to acknowledge your review and thank you sincerely for taking the time to post this, it really is appreciated We are so pleased your furniture and customer service is living up to expectation post your recommendation by a third party to use us and hope to work with you again should you require any further home improvements in the future I can confirm Your comments have been passed on to all concerned Team Bluebell
Amazing
Customer Service
Quality
Value
We are delighted with our fitted furniture from Bluebell . From the survey, planning and construction everything was top class and professional. Bluebell are established family run company who seem to really care about their customers . They were very pleasant to deal with . The communication was excellent all queries answered swiftly and we felt confident of a successful fitting . The furniture is of a high quality and the company offer a 5 year guarantee. We would highly recommend Bluebell .
Customer in Cheshire West and Chester Posted on 29/03/2025 , work completed 18/03/2025
The trader replied (on 12/04/2025)
Bluebell would like to thank you for taking the time to provide a customer review, and we are thrilled you are so delighted with your furniture Your subject heading 'Amazing' is praise indeed, and your comment 'family run company who seem to really care about their customers' means so much to us as we work hard to maintain and improve our customer care standards wherever we can It's good to know you would highly recommend our services to others too, and we hope our furniture will enhance your home environment for many years to come We look forward to maybe seeing you again in the future Team Bluebell Your revfiew has been shared with team Bluebell to ensure everyone involved in the process i
Smart work
Customer Service
Quality
Value
Very happy with Bluebell's help in making practical storage solutions in difficult areas to reach. The results are smart and high quality.
Customer in Greater Manchester Posted on 19/02/2025 , work completed 12/02/2025
The trader replied (on 23/02/2025)
Dear Customer, Thank you for your online review, we appreciate it very much 'Difficult' storage areas are always a challenge, but we agree the end result is very smart. We hope this practical storage space will enhance your living from a storage perspective for many years to come, and look forward to perhaps working with you again in the future Our very best wishes Rhona & all @ team Bluebell
Fabulous job
Customer Service
Quality
Value
We had a triple wardrobe made to our design . It was made and fitted within 2 weeks and we are over the moon with it . Quality craftsmanship and beautifully installed by the bluebell team . Thanks so much can highly recommend Martin
Customer in Cheshire East Posted on 17/02/2025 , work completed 13/02/2025
The trader replied (on 23/02/2025)
Hi Martin, Thank you for taking the time to post a formal review, we really appreciate you doing so, and your intention to recommend us to your family and friends that's always good to know It's great to hear you are 'over the moon' with the finished look, and we agree it does look great! I will ensure all concerned with your installation are advised of your lovely comments Very best wishes Rhona & all @ team Bluebell
Bluebell Fitted furniture
From the initial discussion of requirements to concept development, design creation, and final fitting and refinements, Bluebell consistently demonstrated professionalism, attention to detail, and a deep understanding of client needs—all while maintaining a friendly and approachable manner. With Bluebell Quality Services, you receive exceptional value, exceeding expectations at every stage.
Customer in Greater Manchester Posted on 14/02/2025 (Reviewer did not use service)
The trader replied (on 18/02/2025)
Hi Thank you for submitting a review, it is really most appreciated Your multi-room fit looks superb, and we are absolutely thrilled with your comments as we like to think it is a team effort to attain a high standard of customer satisfaction within the end-to-end process In such a competitive market, attention to detail and a good understanding of customers' expectations & needs are crucial, and communication during the process is key, so thank you so much for your lovely comments on this front We hope to see you again in the future! (Rhona & all @ team Bluebell)
Stunning Media Wall by Thomas & Bluebell
Customer Service
Quality
Value
Thomas & The team went above & beyond to design my perfect media wall that is both stylish & functional. They have created something that completely changes the room and is innovative & different. Felt really listened to. Highly skilled fitters. Can’t recommend enough !
Customer in Greater Manchester Posted on 14/02/2025 , work completed 07/02/2025
The trader replied (on 18/02/2025)
Hi, thank you for making time to post a formal review, it is very much appreciated. We are so pleased you are delighted with the finished look (which we all agree looks absolutely stunning)! As a previous customer returning to use our services again is so good to see in such a competitive market as we strive to maintain and improve standards wherever we possibly can to meet customer demand & expectations, and hope to see you again in the future Your comments have been passed on to all concerned Rhona & all @ team Bluebell
Exceptional work and wonderful customer service
Customer Service
Quality
Value
I cannot recommend Bluebell highly enough. I’ll start by saying I’m not the easiest customer and this hasn’t been the most straightforward of jobs but James, Rhona and the whole Bluebell team have been patient, accommodating and just completely wonderful throughout the whole process. Any tweaks that I asked for they went out of their way to see to, when other jobs didn’t go plan that had a knock on effect they were understanding and the end result is utterly beautiful fitted furniture. We have had fitted units in 3 rooms and are over the moon with all of them. They went out of their way to make little adjustments so that the inside of the cupboard was just right for the purpose it was intended. The external appearance is stunning and has been a perfect addition to our home, fitted so seamlessly that you would have thought they were there all along. Visually and practically they are everything we were hoping for and more. And to top it all off, it was incredibly good value for money (and I did my research to make sure). Thank you to everyone at the Bluebell team, you have been amazing and we will definitely be coming back for our next house.
Customer in Greater Manchester Posted on 20/10/2024 , work completed 04/10/2024
The trader replied (on 24/10/2024)
Hi, thank you both so much for your kind words and for making time to post a formal review, it is very much appreciated, and I can confirm I have ensured all concerned have been made aware of your lovely comments. We are thrilled that you are so pleased with the end result, and as you say although there were some challenges along the way, we worked together to address these on a timely basis in ensuring the end product lived up to your expectations and our reputation, your patience during the process was commendable, and we look forward to working with you again in the future Many thanks & our very best wishes (Rhona & all @ team Bluebell)
Fitted Bedroom
Customer Service
Quality
Value
Bluebell were first class from start to finish. Everything was well organised and the final finish of the fitted bedroom was perfect. We have had work done by Bluebell before and have never been disappointed. Communication with us was good all the way along and the fitters worked well and cleared up perfectly when the job was finished.
Customer in Greater Manchester Posted on 15/10/2024 , work completed 03/10/2024
The trader replied (on 18/10/2024)
Hello - May I thank you for your review this week, it's always really appreciated when our customers take the time to do this for us As a previous customer returning to use our services again, it's refreshing to see this as we work hard at continually reviewing our service levels and quality of products for any improvements we can implement to achieve repeat business wherever we can, so thank you for your loyalty to us it means a great deal We hope to see you again in the future perhaps should you require any more furniture, and can confirm I have updated all of the team on your lovely comments too Kind Regards Rhona @ all @ team Bluebell
Great customer service and experience
Customer Service
Quality
Value
We initially met with James at Bluebell and he was excellent, explaining well the different options that we could choose, definitely not trying to "sell" us something but working with us on what we required. The actual fit-out was done very well and professional, the team did a great job and ensured they cleaned up afterwards. We are really pleased with the end product of fitted wardrobes and a new, fitted home-office, and would recommend Bluebell to anyone else.
Customer in Greater Manchester Posted on 15/10/2024 , work completed 30/08/2024
The trader replied (on 18/10/2024)
Hello - thank you for taking the time to post a review, it is most appreciated. I note your comment in particular 'definitely not trying to sell us something' as we do pride ourselves on no hard sell as our ‘customers’ needs always take priority I have seen the designs, and they look great, and we are thrilled you are so pleased with the end result, and hope our furniture enhances you home environment for many years to come I have also passed on your lovely comments to the team Best Regards Rhona & team Bluebell
Beautifully crafted, good quality furniture
Customer Service
Quality
Value
I first used Bluebell in 2010, and again in 2015, so when I bought my new house and needed to get some fitted furniture made (2 shelving units and a fitted wardrobe), it was a no-brainer that I would be returning to Bluebell. Stephen was brilliant with the design process, combining aesthetically pleasing options with practical functionality; the beauty of bespoke furniture is that it takes both the user and the contours of the room into consideration. Graeme was also really friendly and helpful to work with, and Frank and Antony did a fantastic job in building the units and leaving everything clean and tidy afterwards. I know from previous experience that the quality is excellent - the shelves are sturdy, well-supported and do not bow, no matter how hard I try with the volume of books I stack on them! Even other workmen visiting the house have commented on how well-made the units are. I'm absolutely thrilled with my units and would highly recommend the team!
Customer in Greater Manchester Posted on 11/10/2024 , work completed 04/10/2024
The trader replied (on 15/10/2024)
Thank you for taking time out to post your review, it is very much appreciated We as thrilled you are so pleased with your recent installation, and I can see from your design and the finished product that fitting the furniture to the existing contours of your room is such a lovely touch and extremely effective for a very unique finish! You have all the space you need for your books now (are the shelves already filled)! Best wishes Rhona & all @ team Bluebell
Best by far
Customer Service
Quality
Value
Faultless experience. Pre design hand holding and excellent communication along the whole journey. Any snags or issues were sorted promptly and without any problems. 100% would recommend. Delighted.
Customer in Greater Manchester Posted on 11/10/2024 , work completed 03/10/2024
The trader replied (on 15/10/2024)
Dear Customer, Thank you so much for taking time out to post your review, and it's great to hear you had such a positive experience with us, and although you did have some snagging (which shows we are human and cannot guarantee to get it right first time every time) but it does demonstrate this was managed on a timely basis and confirms our true commitment to never walking away until our clients are completely satisfied with their furniture I will ensure your comments are passed on to all concerned, and hope our furniture will enhance your home for many years to come Best Wishes from Rhona and Team Bluebell
Excellent service
Customer Service
Quality
Value
Excellent service from start to finish in installing a fitted wardrobe and fitted cupboards. Stephen was very helpful in helping us to decide what design to go for, really clear communication throughout and fitting quality was superb. Would highly recommend.
Customer in Greater Manchester Posted on 01/07/2024 , work completed 21/06/2024
The trader replied (on 05/07/2024)
Hi, May we thank you for taking the time to post a formal review online, it is always very much appreciated It’s good to hear how delighted you are with the end-to-end process and the finished results, and having briefly visited myself at one point it does look great I have passed your lovely comments onto all concerned, and hopefully we may see you in the future if you require any further furniture Best wishes Rhona & team Bluebell
Happy daughter
Customer Service
Quality
Value
Despite the fitter calling in ill on the installation day for our daughter's new bedroom the fitting was quickly re-arranged for the following day and was completed as promised. All staff were friendly, knowledgeable and efficient and the company's design facilities which showed the design in 360 degrees, 3D and colour made working out the detail of what was needed easy for both ourselves and our daughter. There was an initial misunderstanding about what was actually included in the final order but this was quickly resolved and apologised for. The quality of the work and furniture is first class (an unconnected carpet fitter has since commented that he had never seen such a lovely quality bedroom furniture).
Customer in Greater Manchester Posted on 05/06/2024 , work completed 22/05/2024
The trader replied (on 09/06/2024)
Dear customer, Thank you so much for taking time out to provide an online review, it is always very much appreciated It was unfortunate our fitter was sick for day 1 of your installation, a situation which is always a challenge for us to manage at such short notice 'on the day', but as you say it was rearranged for the next working day. In addition, clarity on some detail pertinent to your order was also effectively managed too. It's good to receive realistic feedback as we do take this on board, as we are continually looking to improve our process wherever we can, and so great to hear your overall Bluebell experience was still a positive one, so thank you for such honest feedback Having seen the finished result, I can understand a 'happy daughter' as it does look amazing! I have passed on your lovely comments to all concerned throughout the process for their awareness too Best wishes from Rhona @ all Bluebell
Beautifully finished media wall
Customer Service
Quality
Value
Bluebell were fantastic from design to implementation. There communication was consistent and thorough. The work was completed as per specification, efficiently and tidied up afterwards.
Customer in Greater Manchester Posted on 19/05/2024 , work completed 07/05/2024
The trader replied (on 25/05/2024)
Hello, Thank you for taking the time to submit your review, it is most appreciated. I have passed your comments onto the team for all concerned to see. From the report submitted upon completion it looks absolutely beautiful, what a transformation! We hope it will enhance your room for many years to come Best wishes from Rhona @ all @ Team Bluebell
We had our bedroom updated.
Customer Service
Quality
Value
We were impressed by the way the design was prepared and finalised. We were surprised and pleased with the speed with which the work was planned and then a short lead time for implementation. Work in the bedroom proved to be straightforward and to time. We had a minor snag and this was dealt with efficiently
Customer in Greater Manchester Posted on 16/04/2024 , work completed 08/03/2024
The trader replied (on 20/04/2024)
We appreciate you taking time out to post a review for us - thank you. Its good to know that even with a 'minor snag' your experience was still a positive one We do pride ourselves on our customer service and strive to manage any challenges along the way as quicky and efficiently as we can. We can't promise to get it right first time every time, but what we can promise to deliver is an assurance we never walk away until our clients are completely satisfied with their furniture, as customer satisfaction is extremely high priority for us, and I can confirm your comments will be passed on to the team Best wishes Rhona & Team Bluebell
Beautiful furniture and amazing service
Customer Service
Quality
Value
We're really delighted with the home office that we have just had fitted by Bluebell. From our first visit to the shop in Sale we were well looked after and guided through the process which ensured that we have ended up with exactly what we wanted. Stephen visited us and came up with ideas for the design that we hadn't even thought of but which worked really well. He then created a 3D version that we could look at and together we made a few changes - which, since everything is bespoke, was easy to do. There is a huge range of colours and designs to choose from for the finish and Bluebell were great because we changed our minds several times before agreeing on exactly what we wanted! Having signed off the final design, the team arrived to install it very quickly. They were polite and efficient and the whole installation was complete within a couple of days. It looks great and has created a lot more space. Overall, we couldn't be happier with our experience of Bluebell.
Customer in Cheshire West and Chester Posted on 01/03/2024 , work completed 20/02/2024
The trader replied (on 16/03/2024)
Dear customer, Thank you so much for your lovely words and for taking the time to provide an online review, it is always very much appreciated Having seen the finished photographs of your office space, it really does look amazing, and what a lovely space for you to work in! I have passed on your lovely comments to all concerned for their awareness too Best wishes from Rhona @ all @ Team Bluebell
Great quality furniture fitted in a timely manner
Customer Service
Quality
Value
We visited the Bluebell Showrooms and ordered our wardrobes. They arrived promptly and were expertly fitted into our bedroom many thanks.
Customer in Greater Manchester Posted on 20/02/2024 , work completed 13/02/2024
The trader replied (on 21/02/2024)
Thank you so much for taking the time to post a review, it is appreciated. I have passed on your lovely comments to all concerned Having seen the photos, your bedroom is looking lovely, and we are thrilled you are so pleased with the end result, and hope our furniture will enhance your home environment for many years to come Kind regards Rhona and all involved @ Team Bluebell
Bedroom vanity / side tables
Customer Service
Quality
Value
Having previously used Bluebell I was already aware of the professionalism and care they take when undertaking projects so had no issues using them again, on this occasion they exceeded my expectations, from walking into the store in sale for a consultation to having the work completed was only 3 weeks, sometimes the cgi’s don’t really transfer into reality but in this case the vanity was outstanding , quality access the board and I couldn’t be happier with what was achieved by the team at bluebell . Highly recommend .👌
Customer in Cheshire East Posted on 09/02/2024 , work completed 12/01/2024
The trader replied (on 10/03/2024)
May I thank you for taking the time to provide a formal review - it is very much appreciated, and I will ensure all of Team Bluebell are made aware of you lovely comments We are thrilled you are so please with your finished furniture and look forward to being of service to you again in the future Rhona & all @ team Bluebell
Fitting new bedroom
Customer Service
Quality
Value
Based on good reviews for Bluebell, we approached the company to re-design an existing bedroom fitting. Post initial design we had couple of more meetings and finalised what was to be fitted. During the whole process, the staff we so friendly, honest and professional. The work started on time and finished to our satisfaction. Any queries and requests that we made were dealt with to our utmost satisfaction and my daughter is now very happy with the finished product. I cannot recommend them highly enough! Thank You Bluebell Team.
Customer in Greater Manchester Posted on 18/12/2023 , work completed 05/12/2023
The trader replied (on 30/12/2023)
Thank you so much for taking time out to post your review, it is most appreciated We are thrilled that you are so pleased with the completed project and that it was a lovely surprise for your daughter upon her return from university It is reassuring to hear that you engaged with Bluebell in the first instance based on good reviews alone and that we lived up to your expectations thereafter We hope our furniture will enhance your daughter bedroom for many years to come and that we may be considered to help you again should you consider any future projects, and I will of course ensure your comments are passed on to all concerned in the end to end process Kind regards Rhona & team Bluebell
Wardrobes
Customer Service
Quality
Value
The service and advice provided to us from the minute we stepped into bluebell showroom, to the minute our fitter left our house was 100% satisfactory Our fitter was very clean and professional he (Anthony) was punctual and hard working. All work was carried out as we had discussed. We Would definitely recommend bluebell to friends and family with confidence. Completed job 07 December 2023
Customer in Greater Manchester Posted on 09/12/2023 , work completed 07/12/2023
The trader replied (on 17/12/2023)
Hello our lovely local customer. Thank you so much for taking the time to provide a review, it's very much appreciated, and so lovely to hear how thrilled you are, as we know you have had some challenges since moving in recently, and hope this positive experience with Bluebell is the start of better things to come for you both! It's always good to hear such positive feedback on our fitters who are out there in your home representing us, and for sure I will be passing on your review to all involved We hope to see you again in the future Kind Regards Rhona & all @ team Bluebell
Another great job
Customer Service
Quality
Value
We've used Bluebell several times now - both in our current house and in our old one. On each occasion, we've been very happy with the work completed. They've always been extremely nice to deal with, have listened to what we're hoping to achieve in each room and have come up with designs that work well. They are probably not the cheapest provider out there, but their work is very good quality and we feel confident that by using them we will get fitted furniture that we are happy with.
Customer in Greater Manchester Posted on 02/11/2023 , work completed 25/10/2023
The trader replied (on 03/11/2023)
We would like to thank you most sincerely for choosing Bluebell once again, your repeat custom means so much to us, and is very much appreciated We are thrilled that you are really happy once again with your furniture installation and that we continue to deliver to the same standards in comparison to previous purchases you have made, and hope our furniture enhances your lovely home for many years to come Best Regards Rhona & team Bluebell
Excellent company
Customer Service
Quality
Value
We employed this company to install fitted bedroom furniture. The staff were very friendly and helpful. The initial survey included a comprehensive visual image of how the completed work would look and no pressure was applied to place an order unlike other companies we had tried. The work was completed to a high standard and the fitter took great care to ensure everything was just right. We would definitely recommend this company.
Customer in Greater Manchester Posted on 25/10/2023 , work completed 13/10/2023
The trader replied (on 03/11/2023)
May we thank you for your lovely words and for taking time out to post this review It's good to hear that your overall experience was so positive and that our work is of a high standard, and also that you would definitely recommend us to your family, friends. and acquaintances in the future It's interesting to note your comments re 'no pressure was applied to place an order, unlike other companies' as we do pride ourselves on our customer approach. We have often heard the phrase ‘pressure sales’ from customers who have experienced this with some of our competitors, but we firmly believe our approach and quality of product speaks for itself We trust our furniture will enhance your home for many years to come, and that we may hear from you again in the future Best regards Rhona & team Bluebell
Absolutely delighted
Customer Service
Quality
Value
I met James and Alison through recommendation, and from start to finish the service received from Bluebell has been absolutely first class. We wanted a media room and my office re-configuring. James was really patient in the design process, making really helpful suggestions to come up with designs that we were really happy with. The regular communication from Bluebell prior to fit out was reassuring and timely. Our build took three days and the two fitters could not have been nicer and more helpful. They are a real credit to the company. My wife and I are delighted with the quality of the product, and visitors have already commented on how nice the new rooms look. I would have no hesitation in recommending Bluebell and have already done so. Thanks for a great job
Customer in Wrexham Principal Area Posted on 21/09/2023 , work completed 01/09/2023
The trader replied (on 25/09/2023)
Hello, our lovely Wrexham customer, It was great to speak with you recently, and may I thank you for taking the time to call me regarding your review and your write up here, and for the lovely photos too now you have had time to personalise your furniture. How long to fill that bookcase I wonder. We are so pleased to have another satisfied customer, and a 'first class' recommendation from you is so heart-warming to hear, safe in the knowledge you are so thrilled, not only with the finished results, but the end-to-end process along the way, as we continually strive to maintain our standards. In addition, and as promised I have passed on your thanks and lovely comments to all concerned too We look forward to working with you again in the future maybe, and hope our furniture will enhance your home environment for many years to come Kind regards Rhona & team Bluebell
Bedroom Fitted Wardrobes and trainer storage
Customer Service
Quality
Value
We used Bluebell Bedroom Fitters to look at utilising all the space in our son’s bedroom as his room is a dorma with sloping ceilings. A designer came out and discussed what it was we needed and what they could create then had a great visual experience and vast array of colours and finishes in the furniture. Then a bedroom survey was done and then the fitting all completed in 2 days. Fantastic finish and my son is very happy with all his shelves for his trainer display. Highly recommend.
Customer in Greater Manchester Posted on 04/08/2023 , work completed 27/07/2023
The trader replied (on 11/08/2023)
Hi - many thanks for taking the time to post a review, which is always appreciated. Rooms with sloping ceilings can be a challenge, but we do pride ourselves in taking these on, and it is obvious from your kind words that the process and end result has met with your expectations I can see you came to us on a recommendation which is always good to hear, and also that you have already placed a second order for another bedroom immediately following completion here, so thank you again, as we look forward to working with you on bedroom 2 refurb already scheduled for next month Rhona & all @ Bluebell (Office Manager)
NEW MEDIA WALL
Customer Service
Quality
Value
Really pleased with the finished work from Bluebell - always difficult to fully imagine how the design will look in situ but we are over the moon with the end product ! The whole process from design to fitting has been handled very professionally despite delays to the process caused by other third parties? James the designer took plenty of time to ensure we were happy with the design, the receptionist was always very helpful and the fitters were very tidy, friendly and couldn’t do enough for us on fine details ! Extremely happy with the end result !
Customer in Greater Manchester Posted on 17/07/2023 , work completed 11/07/2023
The trader replied (on 30/07/2023)
We really appreciate you taking the time to post a review (Thank you) We can understand just how frustrating it is when other third-party dependencies delay the process for our customers, but so pleased you are 'extremely happy with the end result' It’s good to hear you feel the end-to-end process was managed 'professionally' as we do work hard to ensure continuity within the team\process as much as possible, and I can confirm your lovely comments have been passed on to the whole team Rhona & all @ Bluebell
Fitted bedroom
Customer Service
Quality
Value
The Bluebell team fitted our newly build in wardrobes and bed side drawers over three days at then end of June and beginning of July 2023. We love the design and quality of the finished product. What a great local team to work with. Their Customer service was exceptional, from team in the shop, the designer, Stephen who checked out the room to ensure the design would work, to the guy who measured up and the guys who fitted it couldn’t have been better. The installation team turned up when they said, worked hard throughout the days they were here and did a fab job. I can highly recommend them. Thank you team Bluebell. One happy customer.
Customer in Greater Manchester Posted on 10/07/2023 , work completed 03/07/2023
The trader replied (on 14/07/2023)
Thank you for your lovely review, and for taking time out to submit this online. As a loyal previous customer and the circumstances in which you needed a refit this time around, we are really thrilled that we were able to provide the quality, service, and support you needed We love your comment ‘what a great local team to work with & their customer support service was exceptional’, what a great accolade for the team, and for sure has been passed on to all concerned We hope to work with you again in the future & until then taker care and enjoy your lovey bedroom – Rhona
Fitted wardrobe in attic bedrooms
Customer Service
Quality
Value
We were recommended Bluebell by another tradesperson and they did not disappoint! We needed some bespoke wardrobes fitted in an attic bedroom with sloped ceilings and wobbly old walls. From start to finish, we experienced exceptional customer service and the whole process was very easy, we were delighted with how quickly the wardrobes were made and installed. Bluebell have exceptionally high standards, there was a minor post installation issue for us and they went above and beyond to resolve it promptly. I would highly recommend this company and would definitely use them again. Thank you to Stephen, David and the rest of the team!
Anna in Greater Manchester Posted on 27/06/2023 , work completed 12/06/2023
The trader replied (on 30/06/2023)
Hi Anna - thank you for taking the time to post a review. It was a real pleasure for all of our team to work with you in helping to bring your vision to life in a challenging space with your 'sloped ceilings' & 'wobbly old walls' and so satisfying to know how thrilled you are with the end result It's great to hear having been recommended to us you are now able to recommend us to others, and hope to work with you again in the future
Great help and so friendly.
Customer Service
Quality
Value
Good afternoon I would like to thank everyone at BlueBell fitted Furniture, for an extremely professional job. Each and every individual of BlueBell staff, from James who produced the original designs for our bedroom. To David and Frank the fitters who carried out the installation professionally, Rona and the other staff on enquiries. Were so helpful and always greeted us with a friendly smile. And we would throughly recommend BlueBell to all our family and friends. Kind regards,
Customer in Greater Manchester Posted on 14/06/2023 , work completed 14/06/2023
The trader replied (on 23/06/2023)
Thank you for taking the time to post a review we really appreciate your input and lovely words, and can advise your review has been passed on to all concerned I can see that you came to Bluebell by way of a recommendation, and it is so lovely to see that as a result of your experience with us that you too are now able to recommend us to your family and friends We are thrilled to see you are so pleased with the end result and hope our furniture enhances your lovely home for many years to come Kind regards Rhona @ all @ Bluebell
Fantastic Company
Customer Service
Quality
Value
This is the 4th time I have used Bluebell. This time it was for a bedroom. There is no doubt in my mind that this is one of the best companies in the North West. From the minute you contact the company and speak to Karen you know you are in safe hands. Karen is a wonderful asset to the team, always friendly and helpful. All my jobs have been designed by James. James never fails to deliver 1st class plans. He listens offers suggestions and makes alterations if necessary. James is a gem! Graeme, the surveyor was extremely polite and helpful. The fitters were John and David. Again, they were professional, polite, and punctual, clearing up at the end of each day. Their workmanship was top class. It’s not often that you can say it was a pleasure to have workmen in your home - but it actually was! Every member of the Bluebell team I have met had been a credit to the company. I can’t leave a review without mentioning Rhona who, again is efficient and professional. I must add that Charlie, the dog is adorable. Bluebell may not be the cheapest company but, in my opinion ‘you get what you pay for’. I can recommend Bluebell 100%, they will look after you well.
Customer in Greater Manchester Posted on 11/06/2023 , work completed 08/06/2023
The trader replied (on 13/06/2023)
As a previous loyal customer we are so happy that your latest experience with Bluebell continues to be so positive. Your review has been communicated to those concerned, and we would all like to thank you collectively from the heart for your lovely comments. It means so much that our efforts in striving to maintain our high standards are so very much appreciated, and that you would recommend us in a heartbeat without any hesitation to anyone. In fact, given your multi room installations to date it feels you are slowly but surely becoming part of our lovely extended Bluebell family, and seems to Karen and I there is only one room left you would love to showcase to complete your beautiful home (yes - you know what it is), so we are just awaiting your next showroom visit to place an order for a replica of our beautiful champagne room currently on display) Kind Regards Rhona & all @ Bluebell
Customised furniture solution that actually fits perfectly
Customer Service
Quality
Value
As a returning customer to Bluebell, I can confidently say that my experience with them has been consistently positive. This is the second time that I have entrusted them with designing and crafting custom fitted furniture for my home, and once again, they have delivered a commendable result. The craftsmanship was outstanding and each piece perfectly fits my space, blending seamlessly with the existing decor. While Bluebell may not be the most budget-friendly option, the long-term value and durability of the furniture make it a worthwhile choice. The end result exceeded my expectations and I couldn't be happier with how everything turned out. While there were a few bumps along the way, the team handled them professionally and ensured that I was satisfied with the final outcome. I would recommend Bluebell to anyone seeking personalised furniture solutions.
Juni in Greater Manchester Posted on 23/05/2023 , work completed 19/05/2023
The trader replied (on 24/05/2023)
Hello Juni, As a returning customer we are thrilled to know your experience has again been such a positive one, and good to know you feel we continue to provide the service and quality that we continually strive to maintain Whilst as you quite rightly say there were a 'few bumps along the way' we are delighted to read such an honest realistic review noting your comments 'long-term value and durability of the furniture make it a worthwhile choice' and that ultimately you would not hesitate to recommend us elsewhere On behalf of the team may I thank you for taking the time to review us, noting I will ensure all concerned are made aware of your post Kind Regards Rhona
Incredible design and quality
Customer Service
Quality
Value
From start to finish bluebell were a joy to work with. Came up with a fantastic design for our wine room. Stuck to time and delivered high quality workmanship.
Customer in Greater Manchester Posted on 13/04/2023 , work completed 17/02/2023
The trader replied (on 09/05/2023)
What a joy to receive such an accolade, and thank you for taking the time to provide a review. We are really pleased to hear how delighted you are with your furniture and experience along the way and look forward to seeing you again in the future
A beautiful new kitchen installation with excellent communication
When I decided to build my new extension, including a new kitchen, my first inclination was to contact Bluebell because they did a great job with my old kitchen about 6 years ago. Through my builder, I also looked at other options. I contacted Bluebell, and after seeing my Archirect's plan, an estimate was made and was invited to their showrooms to view a virtual video of the build. The cost was quite high compared with other providers but Bluebell were very helpful in advising me how to reduce the cost. The main reason why I chose Bluebell was the high quality of their work. A lot of work is bespoke and tailored to the customer's requirements. The other reason; the extremely friendly and helpful staff. My main contact and designer Sarah Beech was very approachable and understanding and never complained about my calls and emails! The plans were adjusted from time to time as my general building work progressed and Sarah made sure that the kitchen plans were also adjusted accordingly. We agreed on a date for installation in January 2023 in consultation with my builder and it went very well. The craftsman Anthony was meticulous and took pride in his job. The surveyor Gaeme was equally helpful and willing. The final product is excellent and the only slight hiccup was a misunderstanding between my builder and bluebell about the timing of fitting the splashback but was resolved with only a slight delay. Quality (a bit pricey), excellent comms and a great product.
Customer in Greater Manchester Posted on 15/02/2023 (Reviewer did not use service)
The trader replied (on 09/05/2023)
Thank you for taking the time to submit a review. Our customer feedback is imperative in maintaining our high standards and customer satisfaction, and your comments have been passed onto those mentioned personally. We aim to maintain a competitive pricing structure, the benefits of which are passed onto our customers wherever we can, which in the recent past has proved extremely challenging post COVID, and given your comment that the 'final product was excellent' we are always so pleased to hear this, and hope as a result of yiru experience
Highly recommended fitted quality furniture maker
Customer Service
Quality
Value
We have used Bluebell on five occasions. We keep going back because we are so pleased with the design, service, quality, communication and problem solving of the whole team. From reception, to design, production, fitting and after care they have been consistently reliable. It doesn't mean nothing goes wrong, things rarely fit perfectly in the real world, but if there are problems Bluebell sorts it. We have had a lot of work done on the house and dealt with a lot of contractors, Bluebell I can recommend without hesitation.
Customer in Greater Manchester Posted on 17/01/2023 , work completed 12/01/2023
The trader replied (on 09/05/2023)
It makes me so proud of our team to hear of your repeated positive experiences from our staff, and their ability to provide such a great service and quality product. As you quite rightly state 'it doesn't mean nothing goes wrong, things rarely fit perfectly in the real world' but in response to this we firmly believe and stand by our moto that we may not get it right first time every time but can provide assurance that we never walk away until our customers are completely satisfied. Customer satisfaction is of the utmost importance to us, and so I thank you for taking time out to provide such an honest and realistic review, and look forward to seeing you again in the future
New Wardrobes
Customer Service
Quality
Value
This is the third time we have used Bluebell over the years. And as past experiences the workmanship is top notch. The shop team were really helpful when producing the design with some great ideas, the whole process was very smooth and professional. The fitter who came (David) was very polite, tidy and most importantly did a superb job. Wardrobes are something you live with for many years, so getting it right from the outset is probably the most important factor and choosing a company like Bluebell ticks all the boxes from start to finish. I would have no hesitation in recommending Bluebell.
Customer in Greater Manchester Posted on 27/06/2022 , work completed 21/06/2022
The trader replied (on 09/05/2023)
It's great to have such positive feedback. Personal recommendations and repeat custom is the best compliment we could ever hope for, and I thank you for taking the time to do so
Excellent work
Customer Service
Quality
Value
Fitted bedroom and cabinets. Bluebell kept us updated with what was happening. If we had any enquiries we sent via email, they would then answer them within one day. The bedroom furniture is well made. The person who fitted the bedroom furniture left the bedroom clean and tidy. We would recommend.
Customer in Greater Manchester Posted on 25/05/2022 , work completed 19/05/2022
The trader replied (on 09/05/2023)
Thank you for your review and personal recommendation. It is so good to know our team is proactive in their responses to your queries and that you are happy with the quality of finish It's also great to hear our fitters are leaving our customers with a clean and tidy room upon completion too
Fitted wardrobe.
Customer Service
Quality
Value
Fantastic product and brilliant service from start to finish. James produced some lovely designs and was pleasant and helpful talking them through and came up with some great ideas. John who fitted them was a lovely man, punctual, professional and really good at his job. I’m delighted with the finished wardrobes.
Kate in Greater Manchester Posted on 03/02/2022 , work completed 25/01/2022
The trader replied (on 09/05/2023)
May I thank you for taking the time to post a review, it's always lovely when personnel are named individually, and for sure your comments have been passed onto the individuals mentioned here Knowing you are so delighted with the finished product is great to hear, and we do hope to see you again in the future
Dining Room
Customer Service
Quality
Value
I first used Bluebell 3 years ago for my bedroom, I was so pleased with the finished product that I have used them in January 2022 to design units for my dining room. As far as I am concerned there is only one word to use when referring to the company EXCELLENT. From my initial meeting with James to the finished product, the team have all been polite, professional and exceptional tradesmen. The quality of their work is first class. Nothing was too much trouble for them. A sincere ‘thank you’ to James, Tom, Martin, Ian and not forgetting Karen in the showroom. They are a credit to the company. I am already saving for my next project and, naturally, I will be using Bluebell. Thank you from a very grateful customer.
Customer in Greater Manchester Posted on 31/01/2022 , work completed 28/01/2022
Bluebell fitted furniture
Customer Service
Quality
Value
Thank you to Thomas for a great new design for our bedroom. Martin, our fitter, turned up when he said he would and worked diligently from when he arrived to when he left, and that was after 7pm on the Friday! His workmanship was fantastic, he was neat and tidy too. The admin staff in the showroom where really good re updating us on dates etc In summary your fitter and admin staff are great ambassadors for your company. We love our new fitted bedroom. Thank you.
Customer in Greater Manchester Posted on 17/11/2021 , work completed 08/11/2021
Beautiful furniture
Customer Service
Quality
Value
We love our new wardrobes. The design, installation and finish is perfect. Exactly what we wanted. The fitters were very pleasant and respectful. Wouldn't hesitate to use Bluebell again.
Customer in Greater Manchester Posted on 04/11/2021 , work completed 03/11/2021
Simply Amazing
Customer Service
Quality
Value
We thought long and hard about whether to have fitted wardrobes and had quotes from all the leading suppliers. None could match the attention to detail and 'can-do' attitude as Bluebell. Our consultant, James, was patient, courteous and always available to help pre, during and most importantly post-installation. Even when adjustments or changes were required the after-sales service (from the entire team) was amazing. We are thoroughly impressed and happy with the results and would recommend Bluebell as a complete solution provider. Our next project is our media centre for our living room! Simply Bluebell, Simple Amazing.
Ilyas in Greater Manchester Posted on 08/10/2021 , work completed 01/10/2021
Dining room shelving/cupboard units
Customer Service
Quality
Value
Excellent service throughout from the point of booking the initial appointment to installation. Work done on schedule and on budget and I am very happy with the result. The installation was seamless on the day and they left no mess behind. I wouldn't hesitate to recommend Bluebell and next time I need fitted furniture I will definitely use them.
Customer in Greater Manchester Posted on 29/09/2021 , work completed 23/09/2021
Lounge shelving and cupboards
Customer Service
Quality
Value
We have enjoyed working with Bluebell to change the look of our lounge by putting shelving and cupboards in the alcoves. The design process was good, the team always let us know when they would arrive and kept to those times and dates where possible and if not possible we were kept informed at all stages of the process. The build was a dream, we emptied the room apart from the large items and John the fitter stayed all day and at the end of it, the lounge was just as we had left it, clean and tidy, but we now have beautiful cupboards and shelves.
Lynne in Cheshire East Posted on 14/09/2021 , work completed 08/09/2021
Terrific job!
Customer Service
Quality
Value
A quality product, perfectly bespoke, expertly crafted, stylishly designed, fitted without fuss, to produce an elegant finish. I cannot recommend Bluebell Fitted Furniture more highly. Thank you Stephen, Mike, Rhona and all of the team at BFF.
Customer in Greater Manchester Posted on 11/08/2021 , work completed 04/08/2021