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Bluebell Fitted Furniture Ltd

4.8

250 Reviews

Opening Hours
Today - 09:30–17:00
  • Monday 09:30–17:00
  • Tuesday 09:30–17:00
  • Wednesday 09:30–17:00
  • Thursday 09:30–17:00
  • Friday 09:30–17:00
  • Saturday 09:30–17:00
  • Sunday - Closed
See customer reviews & leave a review

Organisations and Awards

JULY 2023
MAY 2021
MAY 2018

About

Sale Showroom
81-83 Washway Road, Cheshire, M33 7TQ
Tel: 0161 976 6606
Opening: 9.30am - 5.00pm

From the outset one of Bluebell’s core values is to place the customer firmly at the centre of the process. From our initial consultation, we always listen carefully to their vision or offer guidance to those who come with a blank page.
Again, during the installation of the furniture we take a considerate approach and communicate with all parties to minimise disruption to the clients’ lives.
We understand how important the ’ Bluebell Experience’ is as much as the quality of the furniture. Our clients also value our non-aggressive approach to the sales experience never pursuing the ‘hard sell’.
We are always looking for innovative new products to include in our extensive showroom to delight the customer with and new ways to give back to the local community within which we have had such a positive and fulfilling experience growing the Bluebell brand.
A family business you can trust.

What we do

  • Bedroom fitters

    • Fitted Bedrooms
    • Fitted Wardrobes

  • Interior designers

  • Kitchen fitters

  • More Services

    • kitchens
    • home studies
    • media areas
    • bars
    • understairs
    • dressing rooms

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
250 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Recommended

Recommended

by 99% of customers
Sort by
My Review
Customer Service
Quality
Value
I purchased a wardrobe from them and they refused to provide itemised billing. This was not made clear when designing the wardrobe and at the point of having paid the deposit. I felt their customer service was awful because they just were not upfront about their pricing structure. I would not recommend them. The wardrobe delivered was not what I agreed to have done but the quality of materials used were good.
Which? Trusted Traders Consumer Posted on 12/04/2016 , work completed 12/04/2016
A Which? Trusted Traders staff member replied on behalf of the trader (on 27/04/2016)
We are both sorry and shocked you feel you have had a bad experience with Bluebell especially as we have an email from you telling us how thrilled you are with the wardrobes and thanking us. You also mentioned 'how they made the room look so much bigger and how pleased you were'. We have never been asked in over 25 years for itemised billing for wardrobes as our product is completely bespoke but when requested, we gave you individual prices for the sliding doors, the internal shelving and the internal drawers. We are particularly upset you feel our customer service was 'awful' especially as you told us of a minor adjustment to your sliding door and we came out the morning after you reported the issue. We provided you with a detailed colour elevation prior to commencement of manufacture and this was exactly what was installed for you. You have given us one star for quality although in your review you mentioned 'quality of materials used were good'. Kind regards, Alison Reuben. Director.
Took nearly 11.5 weeks (we were told 2.5 weeks)
Customer Service
Quality
Value
No Water, Gas or Electric in the kitchen for 17 days.Substandard installation. Original fitter damaged our existing Fridge/Freezer.Offered an inferior model with less capacity as a replacement. Agreed on compensation for the damage, but Bluebell had assumed ownership of our damaged Fridge /Freezer to give away.The offer of compensation was then withdrawn and replaced by an offer of approx. 1/3 the price of a like for like replacement. Final installation looks v nice, but not worth the hassle.
Robert Posted on 01/08/2014 , work completed 01/08/2014
Really good job done
Customer Service
Quality
Value
From design to fit - very pleased with end product. Two fitters started and finished on time. Room was kept clean and tidy. Well done Bluebell.
Keith, Cheshire Posted on 19/10/2017 , work completed 19/10/2017
Recommended
Efficient and hassle-free.
Customer Service
Quality
Value
We were very happy with the finished article, looks elegant and sleek. The work was carried out over two days by a Bluebell Fitter (John), and he was no trouble whatsoever. Everything was sheeted and covered, and the work was perfect. Would definitely recommend to anyone.
Neil, Cheshire Posted on 16/10/2017 , work completed 16/10/2017
Recommended
Prompt, efficient, competent
Customer Service
Quality
Value
Excellent service. High quality fitted furniture in our new apartment. Prompt communication. Excellent service. Provided highly satisfactory solutions to a problem which arose after installation in fridge-freezer.
Judith, Cheshire Posted on 25/03/2019 , work completed 25/03/2019
Recommended
Patient and helpful
Customer Service
Quality
Value
We are not good at making decisions and Bluebell were very patient and helpful, giving up lots of ideas and not getting cross when we kept changing our minds! Good service all round. Very pleased with finished product and installation.
Rachel, Lancashire Posted on 11/12/2018 , work completed 11/12/2018
Recommended
Fitted bedroom
Customer Service
Quality
Value
The work was carried out on time in a clean and orderly manner. There were some issues of fitting that was remedied within 2 weeks of completing the work. The company management really aim to provide a quality product and service at a competitive price.
Ian, Lancashire Posted on 06/03/2019 , work completed 06/03/2019
Recommended
Very good job
Customer Service
Quality
Value
I was delighted with the work that was taken with the bedroom fitted out.
G A, Cheshire Posted on 20/07/2016 , work completed 20/07/2016
Recommended
Fitted wardrobes, cupboards and bookshelves
Customer Service
Quality
Value
Very good people to deal with - especially helpful when recovering from a design error - and their fitters, Paul and Andy, were pleasant and professional in undertaking the installation work.
David Odling Posted on 06/12/2016 , work completed 06/12/2016
Recommended
My Review
Customer Service
Quality
Value
Excellent job
Alan, Cheshire Posted on 18/12/2017 , work completed 18/12/2017
Recommended
The trader replied (on 22/02/2018)
Thank you Alan for such a positive review, we appreciate it.
Delighted
Customer Service
Quality
Value
Bluebell recently fitted a new kitchen for us. They provided bespoke solutions to our requirements and we were delighted with the finished product. They employ their own staff to manufacture and install good quality kitchen cabinets etc. We found both their staff and the subcontractors to be pleasant and helpful and do a first class job. Sub contractors were used to rip out the old kitchen decorate and electrical installation of lights and sockets etc. We would have no hesitation in recommending Bluebell to our family and friends or any other potential customer.
Jeffrey, Cheshire Posted on 30/07/2018 , work completed 30/07/2018
Recommended
Quality fitted bedroom
Customer Service
Quality
Value
Recommend by a friend. Good quality and bespoke with a large range of finishes. The designer had good ideas. We did have to carefully check the plans as mistakes were made e.g 3-panel doors on a plan with a mirror in the middle when we had asked for a mirror door and two doors with the finish chosen. Could not fault the fitting and was completed on the dates agreed. The fitter was excellent. Overall very happy and would recommend it.
Customer in Cheshire East Posted on 13/03/2021 , work completed 08/03/2021
Recommended
The trader replied (on 11/04/2021)
Many thanks for taking the time to leave such a lovely review. I’m sorry there was some confusion on the panel/mirror combination and glad our comprehensive plans/paperwork highlighted the small error prior to installation. Look forward to receiving your recommendations in the future.
We had our bedroom updated.
Customer Service
Quality
Value
We were impressed by the way the design was prepared and finalised. We were surprised and pleased with the speed with which the work was planned and then a short lead time for implementation. Work in the bedroom proved to be straightforward and to time. We had a minor snag and this was dealt with efficiently
Customer in Greater Manchester Posted on 16/04/2024 , work completed 08/03/2024
Recommended
The trader replied (on 20/04/2024)
We appreciate you taking time out to post a review for us - thank you. Its good to know that even with a 'minor snag' your experience was still a positive one We do pride ourselves on our customer service and strive to manage any challenges along the way as quicky and efficiently as we can. We can't promise to get it right first time every time, but what we can promise to deliver is an assurance we never walk away until our clients are completely satisfied with their furniture, as customer satisfaction is extremely high priority for us, and I can confirm your comments will be passed on to the team Best wishes Rhona & Team Bluebell
Living room and bedroom fitted firniture.
Customer Service
Quality
Value
Work completed over the three day period estimated. Price agreed to in advance and scope defined with plans and explanations. Fitter prepared area well to allow for dust and disruption. Full use of work day by the fitter and plan followed in sequence of events to be tackled. Fitter was approachable, helpful and patient with 'layman' questions. Review took place at the end of the task with advice and further explanations. One small issue as a result of hindsight rather than poor planning.
David J. Posted on 07/09/2018 , work completed 07/09/2018
Recommended
The trader replied (on 14/09/2018)
Great to hear you’re happy with everything David and that you were especially happy with the project management we offered. Thanks for leaving a review.
Efficient & professional
Customer Service
Quality
Value
No pressure sales; the designer, James, worked to our requirements and came up with a design that we could then adapt. The bedroom furniture/cabinets were fitted within 3 weeks. The fitting was carried out professionally by Anthony to a high standard over 2 days. There were a couple of snags which were rectified promptly. The team were courteous, friendly and very professional. Highly recommended.
Laurence, Cheshire Posted on 17/07/2017 , work completed 17/07/2017
Recommended
Quality Service
Customer Service
Quality
Value
Bluebell have provided a great service from start to finish. Stephen listened to our requirements and patiently answered our questions to create the wardrobe design. The documents and contract were clear. The fitting was delayed slightly (the doors weren't ready on the first day but they were fitted the following day). We also received an after-sales call to check everything was ok.
Joanne, Lancashire Posted on 07/08/2017 , work completed 07/08/2017
Recommended
Impressed
Customer Service
Quality
Value
Fitted new wardrobes and new desk, very considerate fitter who was very thorough, helpful and tidy. Very impressed with the whole experience of using the above company.
Chris, Cheshire Posted on 01/09/2018 , work completed 01/09/2018
Recommended
Professional job.
Customer Service
Quality
Value
This is the second set of fitted wardrobes to be fitted by Bluebell. The fitter was courteous and professional. He completed the work in two days as agreed. He has done a very good job. The wardrobes & shelving area & dressing table are just as expected. Also very tidy.
Ginny, Cheshire Posted on 30/01/2017 , work completed 30/01/2017
Recommended
Impressive 3D design graphics. Quality installation.
Customer Service
Quality
Value
Planning and visualisation of redesigned bedroom layout facilitated by impressive computer software enabling views of various options and associated prices. Installation by Anthony is a very professional finish.
Brierley, Cheshire Posted on 30/03/2017 , work completed 30/03/2017
Recommended
Excellent job
Customer Service
Quality
Value
Finish of the products were excellent. Though there were little design issue due to complication, it has been sorted out and outcome is brilliant.
Rajasekararan, Cheshire Posted on 01/03/2017 , work completed 01/03/2017
Recommended
Brilliant job
Customer Service
Quality
Value
Brilliant job, prompt & professional.
Sharon, Lancashire Posted on 22/05/2018 , work completed 22/05/2018
Recommended
The trader replied (on 31/07/2018)
Thanks Sharon, appreciate your very kind words.
Installation of home study
Customer Service
Quality
Value
Completed on schedule to budget. Professional service. We are pleased with the work.
Carl, Cheshire Posted on 28/08/2018 , work completed 28/08/2018
Recommended
Excellent workmanship
Customer Service
Quality
Value
Paul of Bluebell, arrived promptly, was completely accommodating and also willing to amend on the spot when we wanted something different to the plans. Highly professional and very tidy!
Which? Trusted Traders Consumer Posted on 20/06/2016 , work completed 20/06/2016
Recommended
Strongly recommend
Customer Service
Quality
Value
Very professional. High quality. Got a fitted wardrobe for a bedroom. Will go back to them if I need another.
Which? Trusted Traders Consumer Posted on 28/10/2016 , work completed 28/10/2016
Recommended
Really good customer service
Customer Service
Quality
Value
From his very first visit Josh really 'got' what we wanted. When you are having a whole room turned into cupboards you really need to think everything through. This can take a while but we never felt rushed. We liked his ideas and he helped us go through that process of working out exactly what we want. Now completed we are very happy with the result.
Customer in Cheshire East Posted on 21/12/2018 , work completed 18/12/2018
Recommended
The trader replied (on 23/01/2019)
So pleased you are completely happy with your furniture. Our team of designers are a credit to Bluebell and Josh is so grateful for your kind words. Thank you.
Very professional job.
Customer Service
Quality
Value
Excellent service throughout, from work done with John to decide exactly what we wanted to, Tom, Frank and Nick fitting our furniture (study, bedroom & lounge). Very professional, polite, helpful. Hoovered up too!
Judith, Cheshire Posted on 07/01/2019 , work completed 07/01/2019
Recommended
The trader replied (on 23/01/2019)
Many thanks Judith for your positive review. Our fitting team really are fantastic and I’m sure they will be delighted to see your lovely words. Thanks again.
My review
Customer Service
Quality
Value
Bedroom, office and lounge built in furniture.
Charles, Lancashire Posted on 09/04/2019 , work completed 09/04/2019
Recommended
Very pleased with the work
Customer Service
Quality
Value
The work completed was the fitting out of our utility room and a study/ bedroom. We are very pleased with the result. The work was completed on time and budget. We have been involved with the process from initial drawings to final plans. There were some last-minute issues but these were dealt with very efficiently. The fitters working on the job had a very practical knowledge of the product and made some very helpful suggestions for improvement.
Customer in Greater Manchester Posted on 08/12/2020 , work completed 27/11/2020
Recommended
Brilliant work.
Customer Service
Quality
Value
Second bedroom wardrobe fitting. Outstanding work carried out by John Moran. So glad we chose Bluebell, who we highly recommend.
John, Cheshire Posted on 01/12/2016 , work completed 01/12/2016
Recommended
Great job!
Customer Service
Quality
Value
I was impressed by the showroom and staff (Rhona) as soon as I went into Bluebell. Stephen, the designer, has been very helpful. The 2 fitters: Paul & Mike did brilliant job! All the staff are very friendly and showed professional customer service!
Fran, Cheshire Posted on 09/02/2017 , work completed 09/02/2017
Recommended
First class bedroom fitted furniture
Customer Service
Quality
Value
In the past, I have fitted out bedrooms in our houses, but this time we decided to follow the advice of Which? Trusted Traders. Stephen came to measure up and we went to the showroom to see his plans. As we have an attic bedroom, it was more complicated than normal and after a discussion, we agreed a plan and a date. Anthony came to do the job over 4 days and we cannot believe the difference his high level of craftsmanship has made to the room. Not only do we have two large wardrobes but lots of storage space in the eaves of the sloping roof - making full use of our odd shaped room. Bluebell aren't the cheapest, but their level of service and professional finish to the furniture is exceptional. We are rarely amazed, but we cannot stop looking at the units - and thinking, 'Wow'!
Shrubb Posted on 14/03/2017 , work completed 14/03/2017
Recommended
Excellent work
Customer Service
Quality
Value
This is the second time we've used Bluebell. Just fitted our kitchen and done an excellent job, we were very impressed with the fitter John who worked hard. All appliances and kitchen units are of a high quality. We would have no hesitation in recommending them to anybody.
Stuart, Cheshire Posted on 29/03/2017 , work completed 29/03/2017
Recommended
Friendly & efficient.
Customer Service
Quality
Value
A competent and well-coordinated job. A glitch over colour-coordination of cupboards & paintwork was speedily resolved. Work team were friendly & efficient & tidied up after themselves!
Mary, Cheshire Posted on 30/05/2017 , work completed 30/05/2017
Recommended
Job well done
Customer Service
Quality
Value
Hard working & efficient personnel who carried out the job & installing a corner cupboard in our bedroom to our complete satisfaction.
Stephen, Cheshire Posted on 23/08/2017 , work completed 23/08/2017
Recommended
Excellent
Customer Service
Quality
Value
Excellent company, professional and prompt. Quality of out fitted wardrobes is superb, would highly recommend.
David, Cheshire Posted on 15/11/2017 , work completed 15/11/2017
Recommended
The trader replied (on 22/02/2018)
Thank you David for such a lovely review.
Competent and Accomplished
Customer Service
Quality
Value
Bluebell Fitter arrived promptly 8:30am, Thursday 8th March '18, to install window seat (bay window). Finished job on Friday 9th March '18. We were very pleased with the outcome, stylish and chic. The fitter was competent and friendly, and did his job in a very professional manner. Overall extremely satisfied and would highly recommend.
Neil, Cheshire Posted on 08/03/2018 , work completed 08/03/2018
Recommended
The trader replied (on 25/03/2018)
Many thanks Neil for your review, we are so pleased you are happy with the design and installation and appreciate your positive feedback.
very pleased
Customer Service
Quality
Value
I had 2 bedroom wardrobes built and 2 bedside tables and a dressing table. Stephen was very helpful and the furniture looked beautiful. I'm very pleased.
Maureen, Cheshire Posted on 18/07/2018 , work completed 18/07/2018
Recommended
Fitted wardrobes in three bedrooms
Customer Service
Quality
Value
From the design process through to fitting the furniture, we enjoyed dealing with Bluebell. They were happy to modify the designs and choices of finishes until we were happy. Despite being located almost 200 miles away from us (in London) and with the challenges of the coronavirus restrictions, they still managed to fit the furniture as planned and - most importantly - it looks fabulous!
Customer in Greater London Posted on 23/06/2020 , work completed 17/06/2020
Recommended
The trader replied (on 22/07/2020)
We really appreciate your lovely kind words, many thanks for leaving such a great review.
Very prompt and professional.
Customer Service
Quality
Value
Very good company to deal with, very polite and thorough fitter.
Brian, Cheshire Posted on 06/10/2016 , work completed 06/10/2016
Recommended
Very satisfied customer.
Customer Service
Quality
Value
Anthony fitted out the study and the previous week my Mum's bedroom. We are both delighted with the quality of the work. The service was excellent, prompt, with no mess. Both jobs were done in two days, and we were fitted in within one month of first contacting Bluebell.
Michael, Cheshire Posted on 09/02/2017 , work completed 09/02/2017
Recommended
Prompt and professional
Customer Service
Quality
Value
Flexible to meet needs. Delivered a solution as per specification without trying to over-sell.
Val, Cheshire Posted on 03/04/2017 , work completed 03/04/2017
Recommended
Excellent Workmanship
Customer Service
Quality
Value
Excellent service - bespoke unit fitted perfectly & looks even better.
Danielle, Cheshire Posted on 29/08/2017 , work completed 29/08/2017
Recommended
Excellent job
Customer Service
Quality
Value
Job delivered on time clean and tidy work, very pleased with fitted wardrobes, look great.
Susan, Cheshire Posted on 07/09/2017 , work completed 07/09/2017
Recommended
Fantastic job.
Customer Service
Quality
Value
Very impressed with the service from start to finish. Highly professional. Michael the fitter was excellent - polite, efficient, faultless work and tidy. We were delighted with the fitted furniture.
Sarah, Cheshire Posted on 09/04/2018 , work completed 09/04/2018
Recommended
The trader replied (on 16/05/2018)
Thank you Sarah for your kind words & we are so pleased you are delighted with your furniture.
New house refurbishment
Customer Service
Quality
Value
We relied on a recommendation. From going into the showroom to after sales things went perfectly. We had all bedrooms and fully fitted kitchen with them and the design and installation was professional. Point of sale with Darren/Kitchen and Stephen/bedrooms was seamless and Mike the fitter was a perfectionist. We will not hesitate to recommend them anytime! Thank you to BlueBell to make our house such a nice and cozy home-we love it!
Claudia H Posted on 11/05/2018 , work completed 11/05/2018
Recommended
The trader replied (on 28/05/2018)
Many thanks Claudia for your super review. So pleased all of our Bluebell team looked after you so well and look forward to your recommendations. Thanks again!
Quality workmanship
Customer Service
Quality
Value
Prompt, professional, polite, clean & tidy. Good aftercare when a drawer runner failed. Flexible with design & changes to spec. Went above and beyond.
Sally, Cheshire Posted on 23/04/2018 , work completed 23/04/2018
Recommended
The trader replied (on 31/07/2018)
Wow, what lovely kind words Sally, thank you so much. We do like to make sure we go the extra mike in making sure our clients are 100% happy.
Excellent
Customer Service
Quality
Value
Excellent service from day one, both on design and workmanship. The bedroom furniture was designed and fitted very professionally and was 100 percent satisfied with the finished job. It was on time, the workmen were obliging and well mannered. I could not fault their performance in anyway and I have no hesitation in recommending them to anyone.
George, Cheshire Posted on 22/05/2019 , work completed 22/05/2019
Recommended
My Review
Customer Service
Quality
Value
Excellent service, great value and outstanding quality.
Mike, Cheshire Posted on 02/03/2015 , work completed 02/03/2015
Recommended
Very Happy with Order Completed to a High Standard
Customer Service
Quality
Value
Monday 19 December 2016 was the third time Bluebell have completed work for us and as with our previous orders we have been delighted with the result - this time expertly executed by Paul.
Which? consumer Posted on 23/12/2016 , work completed 23/12/2016
Recommended
Very helpful
Customer Service
Quality
Value
Very satisfied with the wardrobes fitted by Anthony and all the staff were very helpful in the showroom.
Deborah, Cheshire Posted on 16/02/2017 , work completed 16/02/2017
Recommended
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029 2267 0040
Mon–Fri: 9:00–17:00
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.