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Endorsed by Which? Trusted Traders

Boiler Rescue Limited

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5.0

69 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Organisations and Awards

Jan 2020

About

Boiler Rescue have been trading in the South East for over 15 years, specialising in the repair and service of all makes and models of Boilers, fires and water heaters. Whatever your Heating or Hot water requirements, Boiler Rescue can help. We carry a large range of commonly used spare parts in order to repair your broken boiler quickly and to keep your costs down.
We offer a no call out charge and 24HR call out response.

What we do

  • Boiler, central heating and gas engineers

    • Gas emergencies
    • Boiler repair
    • Gas cooker installation
    • Gas safety testing and inspection
    • Gas fire repair and servicing
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Emergency plumbing services

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
69 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Reliable and knowledgeable
Customer Service
Quality
Value
Matthew keeps us updated. Pleasant to deal with and always put himself out for great customer service. Trustworthy in which we will continue to use him in future. Thanks Matthew for what you do.
Customer in Kent Posted on 25/07/2022 , work completed 25/07/2022
Great work and fast
Customer Service
Quality
Value
Mark was very professional and completed the job quickly explaining everything that was done clearly. I will definitely use his services again if needed
Customer in Posted on 09/05/2022 , work completed 06/05/2022
Boiler service
Customer Service
Quality
Value
Mark is always very friendly and professional. Nothing is too much for him to do and provides honest opinion. Price is very, very reasonable which is a bonus. Have been using him for a few years now and will continue to do so. 5 stars is not enough.
Customer in Medway Posted on 29/04/2022 , work completed 29/04/2022
Leaking boiler.
Customer Service
Quality
Value
On returning from holiday I noticed that the boiler was leaking and immediately phoned my breakdown provider at three thirty PM. I was told I would be contacted within the next twenty four hours. I received a phone call from the engineer at six forty five PM same day to say he was on his way. Problem solved within half an hour by the friendly and personable engineer. They left the job open for twenty four hours just in case it happened again but was sure it wouldn't. Up to now, it hasn't. Great job.
Christopher in Kent Posted on 05/03/2022 , work completed 04/03/2022
Toilet cistern in en suite overflow leak and isolator repair.
Customer Service
Quality
Value
Fast response. Replaced isolator to cistern on first visit. Excellent communication via e-mail and phone explaining work to be done, setting date and time for second visit. Second visit required to replace mechanisms within system which needed to be ordered. On the second visit work also carried out to rectify worn joint of copper mains inlet pipe from isolator to cistern. All work carried out efficiently and to a high standard. Mark the plumber was very helpful and I would recommend his company. I will be contacting him for any further plumbing issues.
Customer in Kent Posted on 23/02/2022 , work completed 23/02/2022
Boiler service.
Customer Service
Quality
Value
Arrived as expected. Very clean efficient engineer Everything was explained to me clearly. System worked very well after service and repair. Very pleased indeed.
Geoff in Kent Posted on 06/02/2022 , work completed 02/02/2022
Really helpful, good work
Customer Service
Quality
Value
We had Mark from Boiler Rescue supply and fit a new room and boiler thermostat after old one was broken. They were really very helpful with different options for different devices and really flexible on what kind of product they would supply and fit. Worked to my budget which was important. Work was completed promptly and to a high standard. Very happy. Nice guy. Highly recommend.
Customer in Medway Posted on 28/01/2022 , work completed 28/01/2022
Boiler call out.
Customer Service
Quality
Value
Engineer (Mark) turned up quickly in response to the call out - we have a service contract for our boiler. He identified and fixed the problem quickly, very helpful and professional throughout. He explained what the problem was and gave us advice on what to do in the future should any problems arise. The engineer followed guidelines and wore a mask. We would definitely use this trader again.
John in Medway Posted on 26/01/2022 , work completed 25/01/2022
Gas Safety Certificate needed for renting house - excellent service
Customer Service
Quality
Value
I have previously used Boiler Rescue in the summer when we had a problem with our boiler. Mark came to our home to repair the boiler then and was very professional and did the job. Fast forward 6 months and we are in the process of wanting to rent our property and require a gas safety certificate. Our insurance company sent someone to do this but unfortunately they were not very good which I won't go into. Needless to say I wanted to get a second opinion of someone I trust and contacted Mark to see if he could help. He responded immediately and we were booked in two days later. He arrived when he said he would and took the time to go through the process and talk through what he was doing with me. Once again found him very professional, very good at what he does and great communication. Also received the gas safety certificate within an hour of him leaving which is just great service. Will contact him again if needed as he is trusted and can be relied upon. Thank you to Mark and Boiler Rescue once again.
Customer in Kent Posted on 14/01/2022 , work completed 14/01/2022
Emergency Call Out
Customer Service
Quality
Value
Very quick response and then arrived on time as arranged. Clearly explained everything that he was doing. Completed fitting new parts so boiler was back running.
Customer in Medway Posted on 20/12/2021 , work completed 20/12/2021