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Endorsed by Which?
Boiler Rescue Limited
Opening Hours
Today - 24 hours
- Monday - 24 hours
- Tuesday - 24 hours
- Wednesday - 24 hours
- Thursday - 24 hours
- Friday - 24 hours
- Saturday - 24 hours
- Sunday - 24 hours
Organisations and Awards
About
Boiler Rescue have been trading in the South East for over 15 years, specialising in the repair and service of all makes and models of Boilers, fires and water heaters. Whatever your Heating or Hot water requirements, Boiler Rescue can help. We carry a large range of commonly used spare parts in order to repair your broken boiler quickly and to keep your costs down.
We offer a no call out charge and 24HR call out response.
What we do
Boiler, central heating and gas engineers
- Gas emergencies
- Boiler repair
- Gas cooker installation
- Gas safety testing and inspection
- Gas fire repair and servicing
- Boiler servicing
- Gas cooker repair
- Immersion Heaters
- Power flushing
- Radiators and central heating
- Underfloor heating
Heating contractors
- Central heating systems (installation and servicing)
- Immersion Heaters
Plumbers
- Emergency plumbing services
- Plumbing Fixtures
- Unvented cylinder installation and maintenance
- Water Heater Repair Services
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
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100% of the reviews we publish have been through our stringent moderation process.
4.9
152 reviews
Recommended
Recommended
by 99% of customers
Sort by
Friendly, efficient and fast
Customer Service
Quality
Value
Mark and Ethan serviced our boiler and fixed our broken ball valve quickly and efficiently. They are polite, respectful and friendly. A pleasure to have in your home. They are very reassuring and explain everything showing evident of any parts that need changing or mending. 100% recommended.
Customer in Medway
, work completed
Recommended
Would recommend AND use again
Customer Service
Quality
Value
Mark and his apprentice have done a few jobs for us so far (leaking cistern repair, drain repair, mixer tap replacement, bathroom regrouting). Each time I have found them to be: - responsive - clear about what needs to be done - professional on the job (prompt, flexible when things don't go to plan, get the job done AND tidy up after themselves). I would definitely recommend and use again.
Customer in Medway
, work completed
Recommended
Thorough and reliable
Customer Service
Quality
Value
Pleasure to have found Mark. Reliable, punctual, well-organised and knowledgeable. Have used him for the last few years. Would recommend.
Customer in Kent
, work completed
Recommended
Excellent service!
Customer Service
Quality
Value
Mark and his son came to check a suspected gas leak at our property which was discovered the previous day during the installation of a smart meter by British Gas. We contacted Mark and they came promptly today! They wore protection on their feet and were so meticulous and efficient and discovered the problem was in one of our appliances. Mark is now in the process of accessing the parts we require for the gas fire to correct the fault! We cannot fault their work and have no hesitation in recommending them - we cannot thank them enough!
Customer in Kent
, work completed
Recommended
Great work
Customer Service
Quality
Value
Mark and Ethan were polite, professional, knowledgeable and thorough. All communication was quick and responsive. I wouldn't hesitate to recommend them for gas, boiler and plumbing work
Customer in Medway
, work completed
Recommended
Efficient and helpful
Customer Service
Quality
Value
We had our boiler serviced by Boiler Rescue Limited. The work was completed to the agreed schedule and budget. The engineers were friendly, helpful and skilled. They demonstrated a considerate approach to our property - for example they wore overshoes inside the house. They communicated clearly and explained what they were doing. Mark provided a detailed report on the work done and completed checks and appropriate tests. Overall, we were delighted with their friendly and professional approach.
Customer in Kent
, work completed
Recommended
Great job very professional
Customer Service
Quality
Value
Mark arrived on time, did the job well and professionally. He was very helpful and knowledable about the issues I was having. He was able to suggest good improvements to address my issues. Work and quotes were all priced fairly.
Customer in Kent
, work completed
Recommended
Reliable and Friendly
Customer Service
Quality
Value
Thanks to Mark and his son Ethan for getting us out of a pickle-boiler breakdown 😂 great reliable service and I feel we can use these good folk always. Thanks gents for a great prompt service
Customer in Kent
, work completed
Recommended
Reliable as always
Customer Service
Quality
Value
I contacted Mark with a quote from another supplier at my property. He questioned the right things, told me the work that was actually required to get the job done, organised it to happen with my tenant, and carried out the work efficiently and effectively. Very reliable and helpful as always.
Customer in Medway
, work completed
Recommended
Engineer was Mark
Customer Service
Quality
Value
Mark was extremely nice and kept me informed throughout, explained the problem and replaced a part on my boiler and a new thermostat. He is a credit to OVO and would certainly recommend his work ethics. Please thank him again for me.
Customer in Kent
, work completed
Recommended
Boiler Issue
Customer Service
Quality
Value
We had an issue with a leaking boiler and as Boiler Rescue Limited annually service the boiler we contacted them. We phoned on a Monday and Mark from Boiler Rescue arranged an appointment for the following day When attending Mark quickly diagnosed the problem and gave a clear and concise explanation of what needed to be done (replacement part required) and advised he would keep in touch regarding the timescale All in all excellent service
Customer in Medway
, work completed
Recommended
Boiler problem on the coldest day his year
Customer Service
Quality
Value
My boiler failed to start up this morning (-6 degrees outside). Mark arrived promptly and within 2 hours of calling he had fitted a new powerhead for the motorised valve. A fast friendly, reliable and professional service. Thank you
Customer in Kent
, work completed
Recommended
Very efficient and reliable
Customer Service
Quality
Value
Mark came out to my house rectified my issue with boiler in no time at all carried out repair quickly and boiler worked perfect will be using mark in the future and recommend to friends and family
Customer in Medway
, work completed
Recommended
Installation of bathroom taps
Customer Service
Quality
Value
The work was carried out promptly and within budget. Mark responded to our call promptly and provided useful advice regarding the repair and the selection of the replacement taps. Prior to the visit he sent through a photograph of the proposed taps for our consideration. This saved time as the taps were ideal for our needs. Mark demonstrated his consideration for our property by wearing shoe covers and clearing the area on completion. Mark maintains effective communication in relation to aftercare and has always responded to any queries quickly and efficiently. Mark is helpful, friendly and conscientious.
Customer in Kent
, work completed
Recommended
Boiler Rescue are Great
Customer Service
Quality
Value
Mark and his team have been servicing our boiler for the last few years. This was the fourth annual visit I believe. I like using Mark as he is polite, informative and doesn't leave anything in a mess. He even wears shoe covers to keep your floors clean. Recommend.
Customer in Kent
, work completed
Recommended
Little heating
Mark attended as arranged and identified the problem straight away. He promptly replaced the pump and got the system working very efficiently. He was excellent in his explanations and polite.
Customer in Kent
(Reviewer did not use service)
Recommended
Great service
Customer Service
Quality
Value
Mark was very efficent and knowledgeable. Very respectful of my property Would definitely use him again
Customer in Kent
, work completed
Recommended
Boiler work
Customer Service
Quality
Value
Mark is very helpful with a friendly but polite approach and a clear understanding of the remedial work which needed to be completed. He is an experienced engineer with good problem solving skills. He provided an arrival time and kept me informed of any delay. I will certainly use him for any future issues
Customer in Kent
, work completed
Recommended
Fernox F1 Express Inhibitor
Customer Service
Quality
Value
The engineer has strong technical expertise, exceptional problem solving abilities, a rigorous commitment to safety standards and a strong communication skills with me. Highly recommended!
Customer in Kent
, work completed
Recommended
Excellent and Efficient
Customer Service
Quality
Value
Mark contacted us within a couple of hours of us making the request with OVO online. He was with us 8.30am (lucky cancellation) - the job needed some parts and her returned later in the day and got out heating and water up and running again. He was efficient, explained everything he was doing, tidy, polite and overall an excellent service - would HIGHLY RECOMMEND
Customer in Kent
, work completed
Recommended
Boiler service
Customer Service
Quality
Value
Quick, clean efficient and very friendly. Arrived exactly when scheduled. Highly recommend this company .
Customer in Kent
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Mark arrived as expected. He knew what the job was, and where in the house, and added overshoes on arrival. He had brought the necessary replacement parts, which were quickly fitted, and then showed me (Again) how to adjust the thermostat details. Job done quickly and with no fuss.
Customer in Kent
, work completed
Recommended
Very happy with service
Customer Service
Quality
Value
Mark was very helpful given we had to rearrange at the last minute. He communicated well and sent a detailed invoice and servicing sheet after. Wouldn't hesitate to recommend his service.
Customer in Kent
, work completed
Recommended
Great job, tidy and on schedule.
Customer Service
Quality
Value
I was very satisfied with the work done of servicing my boiler and megaflow . Thank you Mark and your colleague for your good work and on time.
Customer in Kent
, work completed
Recommended
Prompt and efficient
Customer Service
Quality
Value
Mark always communicates well and is timely. He has a reassuring manner and always gets the problem solved. He will go the extra mile to sort out any issues. He is very respectful in my home and trustworthy. I would wholeheartedly recommend Mark’s services; he has not only serviced our boiler but also helped us out when we’ve had problems with the heating.
Customer in Medway
, work completed
Recommended