Boiler Rescue Limited

We had our boiler serviced by Boiler Rescue Limited. The work was completed to the agreed schedule and budget. The engineers were friendly, helpful and skilled. They demonstrated a considerate approach to our property - for example they wore overshoes inside the house. They communicated clearly and explained what they were doing. Mark provided a detailed report on the work done and completed checks and appropriate tests. Overall, we were delighted with their friendly and professional approach.

Mark arrived on time, did the job well and professionally. He was very helpful and knowledable about the issues I was having. He was able to suggest good improvements to address my issues. Work and quotes were all priced fairly.

Thanks to Mark and his son Ethan for getting us out of a pickle-boiler breakdown 😂 great reliable service and I feel we can use these good folk always. Thanks gents for a great prompt service

I contacted Mark with a quote from another supplier at my property. He questioned the right things, told me the work that was actually required to get the job done, organised it to happen with my tenant, and carried out the work efficiently and effectively. Very reliable and helpful as always.

Mark was extremely nice and kept me informed throughout, explained the problem and replaced a part on my boiler and a new thermostat. He is a credit to OVO and would certainly recommend his work ethics. Please thank him again for me.

We had an issue with a leaking boiler and as Boiler Rescue Limited annually service the boiler we contacted them. We phoned on a Monday and Mark from Boiler Rescue arranged an appointment for the following day When attending Mark quickly diagnosed the problem and gave a clear and concise explanation of what needed to be done (replacement part required) and advised he would keep in touch regarding the timescale All in all excellent service

My boiler failed to start up this morning (-6 degrees outside). Mark arrived promptly and within 2 hours of calling he had fitted a new powerhead for the motorised valve. A fast friendly, reliable and professional service. Thank you

Mark came out to my house rectified my issue with boiler in no time at all carried out repair quickly and boiler worked perfect will be using mark in the future and recommend to friends and family

The work was carried out promptly and within budget. Mark responded to our call promptly and provided useful advice regarding the repair and the selection of the replacement taps. Prior to the visit he sent through a photograph of the proposed taps for our consideration. This saved time as the taps were ideal for our needs. Mark demonstrated his consideration for our property by wearing shoe covers and clearing the area on completion. Mark maintains effective communication in relation to aftercare and has always responded to any queries quickly and efficiently. Mark is helpful, friendly and conscientious.

Mark and his team have been servicing our boiler for the last few years. This was the fourth annual visit I believe. I like using Mark as he is polite, informative and doesn't leave anything in a mess. He even wears shoe covers to keep your floors clean. Recommend.

Mark attended as arranged and identified the problem straight away. He promptly replaced the pump and got the system working very efficiently. He was excellent in his explanations and polite.

Mark was very efficent and knowledgeable. Very respectful of my property Would definitely use him again

Mark is very helpful with a friendly but polite approach and a clear understanding of the remedial work which needed to be completed. He is an experienced engineer with good problem solving skills. He provided an arrival time and kept me informed of any delay. I will certainly use him for any future issues

The engineer has strong technical expertise, exceptional problem solving abilities, a rigorous commitment to safety standards and a strong communication skills with me. Highly recommended!

Mark contacted us within a couple of hours of us making the request with OVO online. He was with us 8.30am (lucky cancellation) - the job needed some parts and her returned later in the day and got out heating and water up and running again. He was efficient, explained everything he was doing, tidy, polite and overall an excellent service - would HIGHLY RECOMMEND

Quick, clean efficient and very friendly. Arrived exactly when scheduled. Highly recommend this company .

Mark arrived as expected. He knew what the job was, and where in the house, and added overshoes on arrival. He had brought the necessary replacement parts, which were quickly fitted, and then showed me (Again) how to adjust the thermostat details. Job done quickly and with no fuss.

Mark was very helpful given we had to rearrange at the last minute. He communicated well and sent a detailed invoice and servicing sheet after. Wouldn't hesitate to recommend his service.

I was very satisfied with the work done of servicing my boiler and megaflow . Thank you Mark and your colleague for your good work and on time.

Mark always communicates well and is timely. He has a reassuring manner and always gets the problem solved. He will go the extra mile to sort out any issues. He is very respectful in my home and trustworthy. I would wholeheartedly recommend Mark’s services; he has not only serviced our boiler but also helped us out when we’ve had problems with the heating.

work carried out was the service of on existing gas boiler feeding heating and hot water. the work was carries out in a thorough manner and recommendations made for any issues which may arise in the future. care was taken regarding moving through the house and previous alterations to the system carried out by this trader were discussed and satisfactory performance confirmed.

Mark came to do my annual boiler service, as always very polite and courteous, clean worker and explains all my questions if I have any. I have used Mark at Boiler Rescue for many years, especially for my old boiler and now my new one. I would not use anyone else now, would always recommend Boiler Rescue. Thank you.

I was very Satisfied with the job done, Very efficient and the timing was perfect. Mark was respectable and explained well about the work undertaken and all my questions were answered well. Thank you Mark for an excellent Job.

Mark responded promptly to our call and a time and date was arranged for a visit to inspect an upstairs radiator. Mark examined the leak and clearly explained the cause and the proposed solution. He carried out the repair efficiently and successfully. Throughout the visit Mark maintained a friendly and accessible manner and answered our questions about when to bleed the radiators. Mark demonstrated his consideration for own premises by wearing overshoes and clearing away any debris. He checked the repair for any possible leaks and ensured that our heating and hot water controls were set correctly. Mark maintained a friendly and professional approach in his dealings with us. We appreciate his consistent reliability and expertise.

This is the third annual boiler service carried out by Mark and his excellent apprentice (and son). As with the previous two, Mark's quality of service, professionalism and technical expertise are all of the highest standard. I would recommend Mark without hesitation - you'd be hard put to find a better service provider.