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Trusted Traders

Boiler Rescue Limited

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5.0

36 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Organisations and Awards

Jan 2020

About

Boiler Rescue have been trading in the South East for over 15 years, specialising in the repair and service of all makes and models of Boilers, fires and water heaters. Whatever your Heating or Hot water requirements, Boiler Rescue can help. We carry a large range of commonly used spare parts in order to repair your broken boiler quickly and to keep your costs down.
We offer a no call out charge and 24HR call out response.

What we do

  • Boiler, central heating and gas engineers

    • Gas emergencies
    • Boiler repair
    • Gas cooker installation
    • Gas safety testing and inspection
    • Gas fire repair and servicing
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Emergency plumbing services

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
36 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Very courteous and efficient.
Customer Service
Quality
Value
The engineer came at the time agreed. As soon as he walked in, he seemed to know what the trouble was and quickly and efficiently solved the problem. He checked the ventilation and the carbon monoxide item. After only half an hour we had heating again and it felt lovely and warm. Thank you local heroes for providing us with a very efficient engineer.
Customer in Kent Posted on 26/02/2021 , work completed 25/02/2021
Fast and Efficient
Customer Service
Quality
Value
Very efficient service from call to British gas, job completed in about 2 hrs - condensation pipe of boiler had frozen
Which? Trusted Traders Consumer Posted on 18/02/2021 , work completed 14/02/2021
Fast efficient work done
Customer Service
Quality
Value
Having been let down by British Gas we were without heating or hot water on a day when temperatures were due to reach -10. Mark of Boiler Rescue Ltd called and was in the house within an hour. Problem diagnosed and fixed with added carbon monoxide advice to keep us safe. Would strongly recommend.
Customer in Kent Posted on 10/02/2021 , work completed 10/02/2021
Very Professional
Customer Service
Quality
Value
Work completed within less than hour from initial text - this is including arrival. Very professional and clearly know the job which is not always that obvious :) I would highly recommend Boiler Rescue Limited to anyone. Thank you!
Customer in Kent Posted on 09/02/2021 , work completed 08/02/2021
Very highly recommended
Customer Service
Quality
Value
I could not have asked for a more knowledgeable, thorough and personable gas engineer. He inspired confidence, gave good advice and having attended promptly proceeded to fix the problem without fuss. He came out in the snowy weather too! Ace!
Customer in Kent Posted on 08/02/2021 , work completed 08/02/2021
Prompt Response
Good communication and our hot water and central heating restored promptly. First contact just after 8.00 a.m. New pump fitted before lunch.
Customer in Medway Posted on 01/02/2021 (Reviewer did not use service)
Potential heating disaster
Customer Service
Quality
Value
Impressed with prompt and professional service. Gas engineer very efficient and informative and a good conclusion.
Customer in Medway Posted on 22/01/2021 , work completed 22/01/2021
Very efficient
Customer Service
Quality
Value
Very good communication before and during the visit. Diagnosed and fixed the issues very quickly without making any mess. Would recommend.
Customer in Kent Posted on 14/01/2021 , work completed 04/01/2021
Great customer service, communication and reliable
Customer Service
Quality
Value
Woke up Wednesday morning no heating or hot water. Contacted Mark and he arrived mid-morning, identified the problem and order the parts. Parts arrived on Friday and Mark arrived promptly and completed the job - we now have heating and hot water! I found Mark very knowledgable, polite and a very tidy worked. He also updated us regularly via text as to when the parts were due in. I would highly recommend Mark and he will be our first call if we experience any further plumbing problems.
Customer in Medway Posted on 10/01/2021 , work completed 08/01/2021
Overall great experience.
Customer Service
Quality
Value
Overall great experience. Proffesional and courteous dealt with the issues of problamatic back boiler and gas fire, explained the problems in a fasion that was understandable. On time and budget communications were good and invoicing prompt. I would certainly use again.
Customer in Kent Posted on 04/01/2021 , work completed 21/12/2020