Endorsed by Which?

Boiler Rescue Limited

4.9

115 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Organisations and Awards

Jan 2020

About

Boiler Rescue have been trading in the South East for over 15 years, specialising in the repair and service of all makes and models of Boilers, fires and water heaters. Whatever your Heating or Hot water requirements, Boiler Rescue can help. We carry a large range of commonly used spare parts in order to repair your broken boiler quickly and to keep your costs down.
We offer a no call out charge and 24HR call out response.

What we do

  • Boiler, central heating and gas engineers

    • Gas emergencies
    • Boiler repair
    • Gas cooker installation
    • Gas safety testing and inspection
    • Gas fire repair and servicing
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Emergency plumbing services

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
115 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Amazing service couldn’t recommend strongly enough !!!!
Customer Service
Quality
Value
What a fast turnaround we were without hot water Friday and called Matk he came out looked at the boiler ran through our options and done what he could for us at the time, he then went straight to his suppliers priced the job and called within 30 mins with a quote for the works we accepted and by Monday the boiler was repaired in a clean, concise manner truly happy with his work great guy hospitable and polite would HIGHLY RECOMMEND and certainly use again
Customer in Posted on 16/12/2024 , work completed 16/12/2024
Excellent work
Customer Service
Quality
Value
Despite 2 previous plumbers/engineers not resolving problem, Mark had all sorted within 1 hour! No short cuts, work undertaken extremely professionally.
Customer in Kent Posted on 13/12/2024 , work completed 12/12/2024
Great service- throughly recommend
Customer Service
Quality
Value
We have been using Mark for several years to service and repair our boiler. Reasonable prices, prompt, professional service, respectful of our home and always wearing foot coverings when indoors. Would highly recommend.
Customer in Kent Posted on 09/12/2024 , work completed 09/12/2024
Urgent repair needed.
Customer Service
Quality
Value
Mark has always served us well with the annual servicing of our ancient boiler. This time it stopped working on one of our coldest days. Mark was with us quickly and got the fan working in the interim, while he sourced a new one. His first visit was on a Friday and the new fan quotation first thing on the Monday. All replaced and working well by the following Thursday. Our agreed date. Mark is always efficient and reliable. A very agreeable and professional person who I would recommend without question.
Customer in Kent Posted on 05/12/2024 , work completed 05/12/2024
Gas Boiler Repair
Customer Service
Quality
Value
First impressions count for a lot and from the moment of first contact I felt at ease with Mark at Boiler Rescue. My Potterton Boiler had ceased to work after 32 years without a repair. Mark diagnosed the fault and ordered an original flue fan without delay. He gave me a quote for the work and a day and time that he would attend to fix the problem.I was contacted by phone before his arrival as promised. The repair was carried out very professionally and the boiler was soon back in action. A thorough safety check was carried out including an emissions check and I was provided with a detailed list of what work was carried out and given some general advice - he was very happy to answer my questions. The price I paid was exactly as originally quoted. I have no hesitation to thoroughly recommend Mark at Boiler Rescue as a Trusted Trader. Everything about his service was excellent and his pleasant manner gave me complete confidence every step of the way 10 out of 10!
Customer in Kent Posted on 17/11/2024 , work completed 11/11/2024
Excellent Experience From Mark
We would like to say what a brilliant job we had done having our flue repaired by Mark. It was an absolutely excellent experience, 1st class job carried out professionally. He was very respectful, particularly towards the property. We are grateful to you Mark, for an excellent experience. The flue cylinder looks great and the household is super happy and satisfied. The service was super splendid and reasonably priced. We were dreading having it done, especially in this day and age of poor workmanship. When Mark was recommended by another satisfied customer, he arrived within 24hrs and carried out a survey of the job. He contacted us as soon as the parts arrived and completed the job a few days later. This is the best repair we have ever had from a gas-related job! He was courteous and most accommodating. The recipients of this feedback must recommend Mark for a medal because his attention to detail is astonishing! This man’s service is second to none; highly recommended!
Customer in Kent Posted on 13/11/2024 (Reviewer did not use service)
Boiler Service
Customer Service
Quality
Value
I have used Boiler Rescue for several years and Mark always does an excellent job. He is also very helpful if I need to ask any questions about the Boiler and the whole system in general. I would not hesitate to recommend Boiler Rescue.
Customer in Kent Posted on 12/11/2024 , work completed 12/11/2024
Boiler Service and Gas Safety Report
Customer Service
Quality
Value
Mark at Boiler Rescue Limited literally came to the rescue when we needed an urgent system check and boiler service. He was very efficient and helpful, and arrived at the agreed time. Would recommend.
Customer in Kent Posted on 29/10/2024 , work completed 24/10/2024
Excellent service
Customer Service
Quality
Value
Mark and Ethan carried out the annual service on my boiler. As always, courteous, friendly and very efficient.
Customer in Medway Posted on 28/10/2024 , work completed 28/10/2024
Boiler Service/Repair
Customer Service
Quality
Value
Having used this trader before and found their service excellent asked them to again carry out annual boiler service and repair. Work carried out on schedule and as per budget. Mark & Ethan at Boiler Rescue are highly competent, reliable, unfailingly helpful and will do everything required to complete the job to their own very high standards.
Customer in Kent Posted on 22/10/2024 , work completed 21/10/2024
The trader replied (on 24/10/2024)
Thank you very much for your positive feedback. It’s much appreciated.