Boilerman Ltd

Boilerman Ltd have looked after and serviced our gas boiler and fire for some years. Yesterday they fitted a new high toilet and power shower. I cannot thank them enough, Sharon ordered and arranged everything and Andy and Luke fitted them. They were just excellent. Clean and tidy workmanship and Andy explained every step. The finish is superb and it wasn't easy as they were replacing existing fittings in tiled bathrooms. I am so pleased and can highly recommend them. They have always provided us with excellent customer service

We first called on Boilerman when our AGA stopped working on Christmas Eve a few years ago and the company that sold it to us couldn’t come out until mid January. Boilerman attended within the hour and the lovely engineer literally saved our Christmas. We have been a customer ever since and have always received first class service at very fair rates . All the staff are extremely helpful and caring and it’s lovely to know it’s a family run business . Would happily recommend.

I would just like to say a big thank you to all of you, what a first class service you provided for my dad, (who has early dementia), when he was without hot water. You came out to really quickly , the communication with me and understanding of the situation was very much appreciated by all of us. Thank you boilerman and boiler ladies! You do an amazing job. Heather Kitcher.

We would thoroughly recommend Boilerman. Firstly, very helpful receptionist and manager. We were panicking because the underfloor heating wasn’t working and we were due to move house the next day! Brendan came that morning and very thoroughly and efficiently identified the problem and fixed it. Thank you Brendan, so much. Saved us!

Thank you so much for a fantastic job, I just love my new boiler. I cannot believe how wonderfully hot the water is (and it seems to come through with more force too!) and also when the heating is on, it only takes about 15 minutes before I feel the warmth. Amazing and I so wish we had taken the plunge ages ago. I know it will make a huge difference. Thanks so much to the installer, Brendan and his helper too, as they did a smashing job.

Having been ripped off by 2 oftec engineers who failed to repair my boiler, I tried Boilerman Ltd. Not only did they diagnose the fault, they didn't leave until it was running. After 2 months without heat or hot water I could finally move in. Thank you Adam. I also needed a radiator moved and, despite how busy they were, Sharon managed to schedule it before the carpets were fitted. Wez did an excellent job and fitted an extra, internal expansion tank to deal with any future pressure problems as the right size boiler hadn't been installed to cope with the number of radiators the property has. I can't thank everyone enough. Highly recommended and I'm using them for all servicing and plumbing from now on.

Thank you for arriving quickly and doing a good job when we really needed it. The lads were quick, efficient, professional, polite and tidy. Great service.

I just wanted to say a huge thank you for the excellent service. It really was amazing. The guys you sent out were very friendly, professional and tidy. I will not hesitate to call you again. Thank you

When my central heating broke down last year, Boilerman Ltd sent an engineer on the day I telephoned. He solved the problem in five minutes. Since then they have serviced the boiler and successfully balanced the radiators so that my sitting room is the warmest room in the house. They come promptly and punctually, do the job and leave everything clean and tidy. I could not ask for more.

We have called on Boilerman in Bridport twice this winter for different heating problems and are so impressed with their service in every way - from telephone reception to prompt call back and the timely arrival and work of engineers, who are so efficient and so pleasant to do business with - even during their very busiest period, the coldest days just before Christmas when our boiler failed. It is so rare to find a service that is exceptionally fast and competent and in which you can have total trust. Having compared prices elsewhere, they are absolutely fair with their charges.

Boilerman came out five days runnings to try to fix our very old AGA, fitting various new parts and never giving up on it. We had guests going in for Christmas and they really took on the challenge to make sure it was ready for them to cook their Christmas dinner. Once it was up and running, one of the engineers popped back in on the Saturday and Sunday to check it was still running and rang me to put my mind at rest, which was very kind and thoughtful. The bill at the end was large but fair! I couldn’t have asked for a better service and I will certainly use Boilerman again.

Our Rayburn stopped working (so no central heating) on a cold Sunday afternoon in December a week before Christmas. Received very prompt call back in response to my answerphone message to their office. Further callback from specialist Rayburn engineer a few minutes later to discuss the problem. Very friendly engineer arrived at our somewhat isolated address as promised at 07:30 the following morning bringing the necessary parts with him and our appliance was fixed and functioning by 08:00. Christmas saved! Invoice was very reasonable for the first class service provided. Cannot recommend Boilerman highly enough

The installation of our new boiler, which was a big job, was carried out so efficiently and the friendly engineer made this a stress free experience. Boilerman Ltd are a great company to deal with, always friendly and professional. We wouldn’t hesitate to recommend them.

I called Boilerman after being let down by my usual tradesman. They responded quickly and did an excellent job. Thanks to the office staff and the engineers. I will definitely be using this company again. Many thanks.

Since building our new house we have had issues controlling how the hot water cylinder works. We were recommended to use Boilerman Ltd, a local family run business in Bridport, to initially service our oil boiler, which they did very promptly and expertly. Following the boiler servicing I telephoned them to understand if they could service our large hot water cylinder. I was very impressed with the reception I received and how they were able to put in place the right person to help us, together with a date and time that was suitable. Their technical advisor Brendan arrived on time and after listening to our issues and queries, he inspected the cylinder and equipment, including the oil boiler controls. He explained what he was going to do before servicing the cylinder to assure the set up was as we required. He went through the issues and soon found the causes of our concerns, which he rectified before servicing the equipment. His approach was polite, professional and knowledgeable with his work area around the cylinder and boiler always clean and tidy. when he finished he went through with us what he had found and what he had to change or adjust so that we fully understood. This feedback was incredibly useful. I have no hesitation in recommending Boilerman Ltd for any Heating and Boiler works or any associated plumbing works.

Boilerman turned up on time, performed the job very efficiently, charged exactly what they had estimated, left no mess, and were very easy company in the house. Above all, I can now confidently say that the new boiler works perfectly — and they will come and do the servicing each year. I am a thoroughly satisfied customer.

Great service from Boilerman Bridport yesterday new boiler fitted by two great lads ,very polite and good banter, went home full of coffee and biscuits and pickled onions lol 😂 thanks Dave I now have heating 😁

I have used Boilerman for 17 years for boiler servicing and maintenance and they have always been efficient, reliable and very good value for money. Today they excelled themselves. I rang at 09.30 asking for help due to a water leak on my boiler. At 10.30 the engineer arrived ( A very friendly pleasant Chap) who replaced the part, checked the boiler and departed at 11.30. What service!

This firm have carried out the annual service of my gas boiler on several occasions. I asked them to carry out a Powerflush on my 16 rad central heating system. I have sympathies with the customer from Hampshire who failed to get a quote or estimate from them. I tried twice (by phone and in writing) but received nothing. Nevertheless the work was done satisfactorily and the final bill was high but not excessive. They must learn to give estimates for bigger jobs. In future I would have to find another firm if they are not prepared to quote.

Boilerman Ltd fitted our current boiler about 18 years ago and have maintained and serviced it annually since, along with our Rayburn. We have had a couple of emergencies recently and they were extremely swift to respond, despite the busy Winter period, and sorted out the problem. The guys are always polite and professional and a pleasure to have in the house and I have no hesitation whatsoever in allowing Adam, who always maintains our boiler, to let himself in and get on with the job if I am unable to be there. Great office Staff as well, always quick to respond and arrange convenient appointments.

Contacted these people 21st October for a tank replacement. Had to phone a total of 7 times, no-one ever called back. Was told every time they were "too busy" to quote. Finally received an unsigned letter on the 8th January (so 2 1/2 months later) informing me they couldn't quote. Grateful in a way, as if they are this pathetic at the quotation stage, what would their work have been like?

Do not use. They charged me £400 to deliver a £100 part to my property (reduced from £450 after I complained about such a crazy price). As it turns out, it should have been a warranty replacement and non-chargeable. Now the controller has failed again and they and Vailliant refuse to do anything about it. Avoid

This is the first time we have used Boilerman for boiler repairs and maintenance as well as shower. Immediate response when oil fired boiler not working and after hours service available if required. Identified and stopped oil leak immediately although another company had failed to do so even after tests. Attended twice and replaced two parts with boiler now working effectively. Shower dripping for a second time after work by another person, and so Boilerman came out immediately even in November and gave us excellent advice re obtaining parts at the manufacturer's expense ie not ours! Both staff involved excellent and very friendly. Can't speak too highly of Boilerman and will use them in future for our boiler and plumbing work.

I discovered the central heating boiler was showing a fault and not working. I called Boilerman at 8.30am. An engineer arrived at 9am the same day, boiler's fault diagnosed and everything repaired and working by 10.30am. Excellent service. The staff - both in the office and engineer - very professional, friendly and helpful. When I received the bill, it was lower than the estimate given. A very happy customer.