Boilers Direct (Yorkshire) Ltd

Following a recommendation from a neighbour we obtained a quote for a complete new central heating system from Boilers Direct. Jon attended the same day that we made contact, and we were impressed with his professionalism and courtesy. On the arranged date the team arrived promptly at eight am as promised. Every single member was polite, professional and knowledgeable. They treated our property with respect and we were confident in being able to leave them to get on with it whilst we went out. The task involved the installation of new boiler, radiators, stats and controls and the removal of old water tanks etc. It was a big job that could have taken three days but they completed it in two and left the house clean and tidy. They showed a great deal of pride in their work. The final invoice was just as estimated and all the gas safety certificates and warranties were emailed to me within twenty four hours. When the boiler is due for service I won't even bother obtaining quotes from other engineers, I will go straight to Boilers Direct.

I contacted this firm on Saturday morning regarding the loss of my central heating. Matt responded quickly and arrived at my house. His approach was very methodical in trying to establish the cause of the problem. He talked it through with me and eventually diagnosed a leak somewhere in the hot water system. Because I had just come out of hospital and wasn't very mobile, he was concerned about the lack of heating, probably over the Christmas period. With my approval he went ahead, taking up floor coverings and floorboards. Access to the leak was very difficult but he said that he was determined to fix it and he did! I was so very grateful and full of praise for his pleasant approach, knowledge and determination. I would certainly recommend this plumber.

Boilers Direct fitted a new boiler in my flat. They came when they said they would, and charged me the price they quoted, which is 2 major positives, but the real thing that impressed me was the courtesy and friendly service. They took time to explain the system fully and left the work area spotless. If I had shopped around I may have saved a few pounds, but I doubt I could have got better service.

Very good team of professional workmen turned up on time and worked on the job as agreed. I can recommend the company. I wish them well in the future

Arrived on time, stuck to agreed work and price. Getting a new boiler installed can be very stressful, however this small team of experienced tradesmen did their very best to reduce this. Always polite, and caring of your property, would answer questions posed. Fitting the boiler in a confined space did not phase them either. Tidied up as they went along, taking all rubbish away at the end of the job. All in all a job well done. Would highly recommend for their attitude, skills and customer focus.

Moved into a new house and needed a new boiler. Boilers Direct visited, gave us a detailed quote and what we would receive for our money. We signed up straight away. They turned up at the agreed date and time and did a brilliant job of fitting the new boiler. The entire team were polite, communicative and respectful of our home. They did a great job, even a few other bits along the way to make our life easier and then fully cleaned up afterwards. Will definitely be using them for our service and would recommend them whole heartedly. Great job, well planned, well carried out for a very good price.

Thanks for a very satisfactory installation of our new Combi boiler with minimal disruption to our household. Your friendly cheerful team carried out an extremely professional job and attention to detail was first class. Explanation of boiler functions was very clear and after sales service was very prompt and helpful. We would highly recommend you to all seeking plumber services.

After spending 4 weeks without hot water or central heating having waited in vain for a part for old boiler from Italy, Boilers Direct stepped into help and installed a new "ideal" boiler within a week of contact. The price was competitive and the service and advice good. We also felt they took all covid 19 precautions and felt safe. Thank You.

Fantastic service all round really pleased with the service offered. Provided and installed a new Ideal standard boiler in superquick time. The installation was booked in and delivered on time, workers were very efficient and tidy. All necessary invoice, gas safety documents were provided the very next day and they even registered the boiler for its warranty, Very impressed.

Right from our first contact we were impressed with this company. They attended to quote for a new boiler and answered all our questions in detail. It was not a straight forward installation and they assured us they could meet our requirements with minimal disruption and damage to decorations and kitchen tiles and cabinets. They arrived at an agreed time and finished the boiler installation within the day. They flushed the system and checked radiators were working , and before leaving they did a second check of the radiators just to make sure everything was in perfect working order. The quality of work was superb, they never stopped throughout the day, cleared up after and left the kitchen immaculate, including re grouting of kitchen tiles which had to be removed to expose the pipework, attention to detail was just fantastic. They spent time after the installation to show us exactly how the boiler and thermostat operated, we could not have asked for a better service, highly delighted. Communication throughout were excellent, friendly approachable team who gave us confidence and first class customer service. The price we paid was to the quote we received, and I have absolutely no hesitation in recommending this company to anyone considering a new boiler.