Endorsed by Which?

Bolt Removals Ltd

5.0

127 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday 10:00–14:00
  • Sunday - Closed

Why you can trust this trader

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About

BOLT Removals are a family run removals business located in Cardiff. We offer home and office removals, packing, storage, and man with a van services throughout South Wales, including Bridgend, Caerphilly, Pontypridd and Newport.
We know that every move is different, and our dedicated team are on hand to help find the perfect removals package for you at a reasonable price.
Our removals company have an excellent reputation for making sure any move, big or small, is delivered in a timely and professional manner. Our services include:
*House Removals
*Office Relocation
*Storage Service
*Professional packing service
*Dismantling/reassembling furniture
*Packing materials
From start to finish the BOLT Removals team are here to provide you with all the guidance and help you need to make your house move as simple and stress free as possible. We have a fleet of high quality vehicles and fully insured drivers s to make sure all of your possessions are removed safely.

What we do

  • Removals

    • Storage services
    • Home removals
  • More Services

    • packing service
    • dismantling
    • reassembling
    • furniture

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
127 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Office move of 15 people
Customer Service
Quality
Value
We recently asked Bolt Removals to help with moving our office as well as transporting furniture from storage (also with Bolt). I cannot recommend them highly enough. From the first meeting to the actual day, the team were faultless, even when moving very large items in small areas. The team had no issues with carrying large bookcases and desks upstairs, and couldn't do more to help. The large boxes supplied meant that our computer equipment and screens were very well protected. And i can confirm there were no 'moving casualties' as everything turned out the otherside unharmed. Thank you Bolt!
Customer in Rhondda Cynon Taff Posted on 27/02/2024 , work completed 06/02/2024
Highly Recommend
Customer Service
Quality
Value
Recently used Bolt Removals to move house within Cardiff, we paid for the packing service as well. They were very helpful in explaining the process, packed the house the day before, with all boxes carefully packed, and marked with the contents and room. On moving day they were punctual, extremely efficient, very friendly and reasonably priced. We would happily use them again in the future
Customer in Cardiff Posted on 21/02/2024 , work completed 07/02/2024
Outstanding service
Customer Service
Quality
Value
Bolt Removals moved me from SW London to Cardiff 4 years ago and I am so happy I chose to use them again for my latest move; Their quote was extremely competitive, as was the process to get it (I had a video call within 3-4 hours of my enquiry, and a quote only hours after that). Ana-Maria was excellent in preparation for the move with extremely quick and helpful answers to all of my questions – I could not have asked for more support and it put my mind at ease that you were so organised. And the team on the day, Alex & Gabriel, were nothing short of outstanding; They arrived at 7.58am, were very organised, but also very quick and very courteous and good-humoured. It is obviously a stressful thing, making a big move in one go, by myself but I could be calm and felt I could leave them to it as they were clearly very experienced. They also made excellent time from Cardiff to my new home and got everything there completely safely without a single breakage. - My bed has also been put back together far better than how I built it by myself! I cannot thank Bolt Removals enough and would recommend them to anyone making a move involving South Wales as departure or destination.
Customer in Cardiff Posted on 16/01/2024 , work completed 11/01/2024
Efficient, careful, punctual and polite - a stress free experience
Customer Service
Quality
Value
Bolt were recommended by a work colleague - easily the best recommendation I have ever had. The team were efficient, careful, punctual and polite.They made the whole process stress free. Everything arrived unscathed. I opted for the packing service. They came the day before and packed everything in a few hours, saving days of work and much stress. Thank you to Fabian and the whole team. I hope I can pass on the good deed and recommend Bolt myself.
Customer in Newport Posted on 28/11/2023 , work completed 24/11/2023
Blown Away!
Customer Service
Quality
Value
As the title of the review suggests, I was totally 'blown away' by the service that Bolt Removal Ltd. provided from start to finish. Yes, they are not the cheapest out there but, to quote an over-used phrase, "You get what you pay for". After numerous delays in the conveyancing, in the end I (and therefore Bolt Removals) was only given two days notice until completion! This didn't seem to phase Julian at Bolt Removals in the slightest (shame I can't say the same about myself!). On the day itself, the three guys turned up promptly and it appeared that nothing was too much trouble for them from start to finish. Everything was completed with cheerfulness and good humour (despite two flights of stairs in the new property!). They certainly went 'above and beyond' my expectations - one guy even supported the weight of my backpack as I was walking with it! When I couldn't find my handbag they showed real concern and helped me to unpack my car in an effort to find it (thankfully I have now been safely reunited with it)! All in all, the guys made a very stressful day more manageable than I was expecting. I will be recommending Bolt Removals to anyone and everyone!
Customer in Rhondda Cynon Taff Posted on 22/11/2023 , work completed 16/11/2023
Clear, prompt and friendly service
Customer Service
Quality
Value
Bolt removals provided a competitive quote for the level of service within a day of a virtual tour of the flat. Their terms and processes were fair on paper, and the pertinent ones explained simply (by Alex) during the tour. The movers were punctual and friendly, and complete the job (including large rained-soaked large potted plants). I would use them again.
Customer in Vale of Glamorgan Posted on 28/10/2023 , work completed 24/10/2023
The best thing about a nightmare move
Customer Service
Quality
Value
Bolt are fantastic – I can't recommend them enough. They were efficient and friendly on first contact, and the video survey was easy to carry out. The quote was reasonable and clear, with a really helpful breakdown of optional extras – all priced separately – so we could customise exactly what we wanted. Three completion dates fell through, and we had to update our requirements each time (based on how much time we would have to pack and how much additional help we would need). Each time, Bolt prepared an updated quote within the hour, and remained patient and friendly despite our repeatedly messing them around! We needed some help with packing, and the service was excellent: everything was carefully wrapped and the boxes were packed logically and labelled clearly so we could find everything at the other end. I also really liked that they use reusable plastic crates (which they collect again afterwards) rather than disposable cardboard boxes. On moving day itself, the three removals men were friendly, careful and efficient – they had everything packed up in good time and the unpacking at the new house was quicker than expected. They paid attention to the box labelling and made sensible decisions about where to put things, which we really appreciated. Overall, I would thoroughly recommend Bolt.
Customer in Cardiff Posted on 23/10/2023 , work completed 19/10/2023
Move from Thornhill to Cyncoed.
Customer Service
Quality
Value
A move from one house to another is always stressful. But from a large house to a smaller one! The guys from BOLT made it a lot less pressurised. Quick, efficient and pleasant. When completed the first stage - and in record time - all down to the new smaller house!! It all miraculously went in and they were happy to carry things to the right place in the new house, even having input as to where things would best be placed in the room 😂. Would definitely recommend BOLT and would definitely use them if we ever need anything transported elsewhere. Also quite easy on the eye for us ladies 😉
Customer in Cardiff Posted on 17/10/2023 , work completed 10/10/2023
Efficient and friendly
Customer Service
Quality
Value
We employed Bolt as their initial contact was both friendly and thorough in their approach to assessing their needs. The initial quote broke down what was included and the pricing which was really useful in understanding their service. During the initial contact they also explained in great detail how they were going to work, including times and how they will protect our items. On the moving day, the two removal people came in and worked diligently and quickly. I can’t commend their patience anymore as we did have to wait for money transfer to happen. They were polite and friendly. I could not recommend Bolt’s services anymore than I already have.
Customer in Rhondda Cynon Taff Posted on 16/08/2023 , work completed 14/08/2023
Amazing
Customer Service
Quality
Value
Fantastic removal company. Fast and efficient service. Very reasonably priced. Move went so smoothly. Friendly team and great communication.
Customer in North Somerset Posted on 16/08/2023 , work completed 05/08/2023
Amazing Service!
Customer Service
Quality
Value
Amazing service! Alex and the team arrived promptly and sorted everything out. All things moved professionally. We also purchased the packing service and this was also done to a great standard. I highly recommend!
Customer in Cardiff Posted on 15/08/2023 , work completed 29/07/2023
Great Removal Team
Customer Service
Quality
Value
We received a fabulous service from Bolt Removals with our recent house move. We had a video quote which was a quick and easy way of explaining what we wanted to move. We thought it was a competitive quote, particularly as we had a piano to move from upstairs. Fabian, Andrei and Alex arrived promptly on moving day and quickly reassured us that the move would be straightforward. They were very polite and friendly. The whole moving day went smoothly and the team took great care with everything. We would definitely recommend Bolt Removals to anyone looking for a fast, efficient, friendly and reliable moving company.
Gill in Bridgend County Borough Posted on 02/08/2023 , work completed 01/08/2023
Home Removals
Customer Service
Quality
Value
Amazing service- Bolt removals was incredibly helpful in answering all my questions about the move. Nicholas, Alex, and Gabriel went above and beyond to provide exceptional service, and they moved our things carefully and efficiently. On top of that, they were wonderfully kind, friendly, and helpful. I highly recommend Bolt to anyone looking for a great experience moving house!
Customer in Vale of Glamorgan Posted on 30/07/2023 , work completed 25/07/2023
Brilliant team
Customer Service
Quality
Value
Efficient and effective removal company. Steffan and the team moved us out and in to our new home with ease, no fuss and checked in with us throughout the process. Competitive prices and lovely team.
Lorna in Torfaen Principal Area Posted on 25/07/2023 , work completed 19/07/2023
Great Removal Co
Customer Service
Quality
Value
Very professional service, efficient, freindly and very careful with our good. Also very competitively price. Overall excellent and would not hesitate to use them again
Customer in Pembrokeshire Posted on 28/06/2023 , work completed 28/06/2023
Home move
Customer Service
Quality
Value
Quite simply money well spent. Getting a quote was quick and easy, while the removals team were excellent. Polite and speedy, took great care of our stuff. On arrival in the new house they took the effort to ensure everything went to the correct rooms, even discussing the best positions for furniture etc. If I move again I would definitely re-hire.
Customer in Caerphilly County Borough Posted on 14/06/2023 , work completed 02/06/2023
Fantastic Service
Customer Service
Quality
Value
Me and my husband could not recommend Bolt Removals enough. From the beginning they made everything as easy as possible. We did a video quote, they were great in arranging that around us. They told us what to expect and even ended up doing the job faster than we thought. They were courteous, professional, friendly and clearly great at what they do. We are hoping not to have to move for a long time yet, but if it happens we will use Bolt again. We were very pleased to have had such a brilliant service at such a stressful time.
Customer in Cardiff Posted on 30/05/2023 , work completed 22/05/2023
3 times moved and always perfect
Customer Service
Quality
Value
We’ve used the guys from Bolt 3 times now. Moving house, moving into storage and later moving us back into our new home. Always first class, efficient, courteous, and friendly. The staff faces are not always the same but the service is. Julian and team are the best in the West!
Customer in Herefordshire Posted on 30/05/2023 , work completed 05/05/2023
Really helpful
Customer Service
Quality
Value
I highly recommend this company. The owner Julian was really friendly and helpful whenever I spoke to him, and flexible as our completion date was only agreed at the last minute. The cost was very competitive, and although I did receive a lower quote elsewhere they were happy to match it. The men on the day worked really hard, it was a long day as although we had completed by 2pm, the estate agents did not bring the keys to our new house until 6pm! However, the removal men were calm and patient throughout, which made all the difference in an otherwise very stressful situation.
Customer in Caerdydd Posted on 09/05/2023 , work completed 17/04/2023
Ten out of ten service
Customer Service
Quality
Value
Great removals company. Timely, professional and sensibly priced. They promptly helped me dismantle a sofa even though I had not paid for that service as they wanted my move to be as stress free as possible. Will definitely recommend to friends and family. Thank you
Customer in Cardiff Posted on 05/04/2023 , work completed 30/03/2023
An excellent service
Customer Service
Quality
Value
We chose Bolt Removals to transfer our house contents from Leighton Buzzard to Cardiff, based on the reviews left here. Their high scores are well deserved - Dany and Nick turned up when they said that they would and were friendly, polite helpful and efficient, and everything went smoothly. We've got another move happening soon and will be using them again.
Customer in Cardiff Posted on 23/03/2023 , work completed 23/03/2023
Bolt Removals Cardiff
Customer Service
Quality
Value
Bolt removals were amazing! From the initial quotation, to communication through the process they were friendly professional and obviously very experienced. We moved from Cardiff to Shropshire, they turned up with 4 vans, 5 men and were on time on both days. They were helpful, friendly and extremely professional. I couldn’t recommend them more highly and they were the most competitive price too. They made the whole experience stress free and I would definitely use them again in the future and encourage others to do the same.
Customer in Cardiff Posted on 20/03/2023 , work completed 20/02/2023
Friendly & professional service
Customer Service
Quality
Value
The removal guys at Bolt were friendly and professional at all times. They made us feel relaxed, when moving day is such a stressful time. They were respectful of both properties and worked with much care and had the vans filled and unpacked in no time! I would 100% recommend Bolt. Absolute fantastic service and very competitive pricing. Thank you Bolt.
Emma in Caerdydd Posted on 19/03/2023 , work completed 13/03/2023
House Move
Customer Service
Quality
Value
Great service from start to finish. All very professional from start to finish. Completely calmed myself and my wife when we had issues moving into our new home. ‘We will/ we will get it sorted don't worry’. Would highly recommend 👍👍
Customer in Rhondda Cynon Taf Posted on 23/02/2023 , work completed 20/01/2023
Excellent service
Customer Service
Quality
Value
This bunch of guys from bolt removal are a gem and good laughs too but most importantly they did the fantastic job of packing and moving to new place so easy and efficiently that we just sat in the at the end and moved to place happily. I fully recommend bolt removal for house removal.
Customer in Cardiff Posted on 15/02/2023 , work completed 31/01/2023
Extremely professional and friendly removals
Customer Service
Quality
Value
We have not a bad word to say about Bolt Removals. The move was completed efficiently and professionally and as a bonus all of the workers were friendly and lovely to have around. They were also very understanding about uncertain removal dates, flexible and communicative around the booking. Extremely competitive quote as well. Highly recommend!
Customer in Posted on 14/02/2023 , work completed 07/12/2022
Lived up to reviews
Customer Service
Quality
Value
We needed to move all our stuff into storage for 2 weeks then on to a new house. From start to finish Bolt were professional and helpful. The quote was via a video call which was a sensible way to do it. It was the packing up that was most impressive though. They came the day before to pack most things up and were incredibly respectful, polite and friendly. They took care to ask about things we hadn't thought about such as kids toys we needed etc. Storage was good value, they didn't take advantage of our situation like some of the prices others wanted to charge. Moving back in then likewise we had the same experience.
Customer in Cardiff Posted on 12/02/2023 , work completed 05/12/2022
Great removal team
Customer Service
Quality
Value
I was very impressed with Bolt removals. We moved from Cardiff to Abergavenny. The packing service and removal day went very smoothly due to the brilliant work ethic of the team. They were all very hardworking, polite and respectful. They went out of their way to get our enormous bay tree and other huge plants/pots delivered. I highly recommend this company.
Customer in Sir Fynwy Posted on 30/01/2023 , work completed 27/01/2023
Excellent
Customer Service
Quality
Value
The move was conducted on time with care and courtesy by a capable and obliging workforce. Recommended.
Customer in Cardiff Posted on 25/01/2023 , work completed 23/01/2023
Boltastic
Customer Service
Quality
Value
What a marvellous company to engage with for house moves. We have spent 43 years moving around with HM Forces, and wish Bolt Removals had been available. We have moved from Wales to East Yorkshire. From the WhatsApp video fir assessment to the removal team arriving ti wrap and pack,the lads were top notch. Careful packing, bubblewrapped, paper wrapped, boxes sealed and on the waggons, the guys were professional, friendly, helpful, cheerful and so good at their job. The unload was slick, boxes put in rooms as labeled. On unpack, not a thing chipped or damaged. All of this made it the best move and eased the stress levels for us. Incredible value and worth every penny. Will gladly recommend Bolt Removals to anyone.
Customer in East Riding of Yorkshire Posted on 23/01/2023 , work completed 22/11/2022
An Excellent Experience
Customer Service
Quality
Value
We are very happy that we chose Bolt for our house move. They were responsive, clear and accommodating every step of the way, and the move itself went very smoothly. Bolt provided us with tremendous service at a very competitive price - really couldn't fault them.
Customer in Gwynedd Posted on 07/12/2022 , work completed 03/12/2022
Really excellent service
Customer Service
Quality
Value
Finding a removal company when you haven't moved for a while is a bit of a minefield, but I am very happy that we chose to go with Bolt for our recent house move. I couldn't fault anything about the entire service; from start to finish every member of the team was very friendly and professional. We had quite a few fragile pieces to move and these were treated with upmost care. Absolutely every item was packed with that care for that matter! I wouldn't hesitate to recommend Bolt to family and friends and would definitely use them again should we need to. Thank you Bolt
Customer in Cardiff Posted on 29/11/2022 , work completed 30/09/2022
Excellent, fast reliable
Customer Service
Quality
Value
The team arrived and did a brilliant job. Didn't complain when the had to wait for four and a half hours at the other end to offload because the completion took so long. Brilliant, polite, friendly and helpful.
Sarah in Swansea Posted on 11/11/2022 , work completed 04/11/2022
Highly Recommended
Customer Service
Quality
Value
The guys turned up on time with two vans as discussed. Had a quick look around and set to work. They protected the stairs and front door. They were polite, professional, very efficient and damaged nothing. When packed they headed off to get some lunch near our destination while we waited for keys to be released and were ready to unload as soon as we were. They unpacked our stuff quickly and professionally into the rooms we wanted and were on their way. Much cheaper than other quotes too. If we move again I’ll call them first. Very happy with the service. Highly recommended.
Customer in Caerphilly County Borough Posted on 09/11/2022 , work completed 28/10/2022
Excellent service again from Bolt
Customer Service
Quality
Value
This last move with Bolt was simply great. I have used Bolt Removals three times in the last seven years. For each move I have been impressed with their care and attention and desire to leave me as a client, feeling delighted with the experience. Each time I have moved I have compared Bolt’s pricing with others and have always found them to be competitive and given their high level of customer service - there was only decision for me to take. When things go wrong, Bolt have always been driven to address the problem swiftly and to my satisfaction. Moving home is stressful - using Bolt for the move made this aspect the least stressful element of my last move. Highly recommended.
Chris in Rhondda Cynon Taf Posted on 06/11/2022 , work completed 19/10/2022
Removals job Cardiff Oct 2022
Customer Service
Quality
Value
Very happy with the service. Really clear questions beforehand so we could have an accurate quote for the items being moved, no issue with picking up items from 3 different addresses in Cardiff. They were on time, worked very quickly, nothing was too much trouble and they knew every trick in the book for shifting things around corners and up steps etc. Highly recommended.
Adam in Cardiff Posted on 24/10/2022 , work completed 20/10/2022
Excellent service
Customer Service
Quality
Value
Very efficient. Punctual and professional. They made the whole process painless. The guys themselves were highly personable and I would most certainly recommend them to others.
Customer in Cardiff Posted on 17/10/2022 , work completed 14/10/2022
Brilliant movers
Customer Service
Quality
Value
Highly recommend using Bolt to move house. Great value quote, no hidden charges. The guys were very polite, helpful, quick but very very careful with our things. Zero breakages in our recent move. We were recommended them by a friend and are so pleased we used them. Made a stressful day much cleaner than it could have been. Also communication with the office was always prompt and so helpful.
Customer in Cardiff Posted on 12/10/2022 , work completed 23/09/2022
Reliable, professional, friendly team
Customer Service
Quality
Value
I cannot praise this company enough. They worked hard, were flexible and adaptable, pleasant and professional. We needed a very messy and very full storage unit cleared, much not packed well which had been untouched for about 10 months. A difficult task they accomplished in a few hours, transferring all to our new home. I can definitely recommend this firm and would use them again without hesitation.
Customer in Rhondda Cynon Taff Posted on 06/10/2022 , work completed 14/09/2022
Easy Move
Customer Service
Quality
Value
Bolt took the stress out of our move. I chose them based on their Which trusted trader recommendation. They were also one of the cheaper quotes. We had a few moving date changes which they accommodated. Their price list was easier than most. All the basics were included. On the day the team were great, polite and easy going. I’d definitely use them again.
Customer in Posted on 10/09/2022 , work completed 09/09/2022
Brilliant Moving Service
Customer Service
Quality
Value
Our original movers let us down and these guys stepped in fairly last minute. They moved us, a family of 5, from south wales to London. They were excellent. Polite and efficient. Would def recommend.
Customer in Greater London Posted on 06/09/2022 , work completed 26/08/2022
Great services
Customer Service
Quality
Value
Bolt removals helped us and we had less stress during moving with their professional services. They arranged all my stuff nicely in the van with belts and blankets to stablise them, even though we didn’t have mattresses or large furniture. The staff was very friendly and nice. Also, the price was reasonable. I would choose them again in future.
Customer in Cardiff Posted on 30/08/2022 , work completed 15/08/2022
Excellent service
Customer Service
Quality
Value
Absolutely brilliant service. The removal people were excellent and very friendly making what should have been a very stressful move so much easier and enjoyable!
Customer in Cardiff Posted on 22/08/2022 , work completed 18/08/2022
Bolt removals - great service
Customer Service
Quality
Value
Bolt removals moved us from our flat in Penarth to Harrogate. They were polite, punctual, hardworking and essentially delivered just as they said they would. Everything was well wrapped and protected, and moved with care and consideration. A long day for all of us, but went as well as we could have hoped.
Customer in North Yorkshire Posted on 16/08/2022 , work completed 08/08/2022
Stress-free move by incredible professionals
Customer Service
Quality
Value
Bolt were the best service for our move from Cardiff to Edinburgh at an amazingly decent price. Smooth and professional, Bolt made the move stress-free which is the ideal! Couldn't recommend more.
Customer in Edinburgh Posted on 01/08/2022 , work completed 26/07/2022
Superb removal service
Customer Service
Quality
Value
Extremely impressed with the professionalism and efficiency of Bolt Removals. They carried out a domestic move for me from a London 1-bed to a Cardiff 2-bed. The communication upfront was clear and prompt, with all my questions answered; the move itself was carried out on time and with a very positive energy from all the move team. Everything arrived in great condition, the team was very responsive in terms of locating items in the correct rooms and helping to position the heavier pieces that I would have been unable to move alone. All in all, they made this a stress free experience for which I am very grateful. I would gladly use Bolt Removals again.
Customer in Vale of Glamorgan Posted on 22/07/2022 , work completed 29/06/2022
Good communication and great job
Customer Service
Quality
Value
I would highly recommend Bolt Removals. We had Nick, Danny, Dan and Kitalan and they were amazing. They worked so hard and got the job done extremely quickly. They arrived on time and the whole move went smoothly. Great job guys
Customer in Cardiff Posted on 16/07/2022 , work completed 11/07/2022
Highly recommend this company
Customer Service
Quality
Value
Moved from Pontypridd to Tonypandy. Fantastic company. Good quote after a video call. Final bill matched quote, no hidden charges. On the day of the move, the crew showed up on time. Were polite, friendly and extremely professional. Nothing seemed like too much work, they all took great care of our possessions and home.
Customer in Rhondda Cynon Taff Posted on 13/06/2022 , work completed 08/06/2022
Superb removals company
Customer Service
Quality
Value
It’s always a good place to start when you receive a glowing recommendation for a firm from friends and the guys from Bolt lived up to this. Friendly and punctual, and unfailingly polite even when moving the heaviest of our things up a narrow staircase. They got everything done in great time and took great care not to damage any of our items or the paintwork - top work. They also gave me a fair and accurate quote, much better than their competitors - using a video call service to actually see what they’re moving is a really smart move and was appreciated. They were so good I booked them a few days after to collect a sofa and will be recommending them to my family and friends as well. Thank you Julian and Alex (and the rest of the guys).
Sebastian in Cardiff Posted on 04/06/2022 , work completed 30/05/2022
Bolt Removals Ltd were Brilliant
Customer Service
Quality
Value
From first contact through to removal, I found all Bolt Removals contracts to be polite, professional, genuinely lovely people to correspond with. Very professional, explained everything perfectly. The day of moving, the 2 guys I had, I cannot recommend them highly enough. They were amazing, helpful, careful, thoughtful and very very professional. Nothing was too much for them. Worth every penny and I will 1 million percent be using their services again.
Customer in Caerphilly County Borough Posted on 25/03/2022 , work completed 22/02/2022
Great service start to finish
Customer Service
Quality
Value
The service was great from initial survey through to the end of the move. The 3 guys on the day were punctual, polite and very efficient. All our property was handled safely. Big thanks to the 2 Steffans and Fabian for their hard work on the day, and Julian for organizing and answering all my queries quickly. Would highly recommend and use again.
Customer in Cardiff Posted on 23/03/2022 , work completed 10/03/2022
Excellent Service.
Customer Service
Quality
Value
The Bolt team provided an excellent removal service. They were extremely professional, polite, calm, and very considerate. We had the full packing service which was handled with great care and efficiency. They came with a very experienced team of six workers, so the process was quick too. Areas of the house that were vulnerable to knocks and scrapes during the move, such as stairs, bannisters and doorways, were protected with padding. The Bolt team really helped take the stress out of the situation for us. We are currently in temporary accommodation while waiting for the purchase for our new home to go through, and have placed our furniture and belongings in storage with Bolt. I have full confidence that this second part of the service will be handled perfectly as well.
Customer in Pembrokeshire Posted on 11/03/2022 , work completed 02/03/2022
House move
Customer Service
Quality
Value
Would highly recommend and use again. Hard working guys. Excellent service and communication throughout.
Customer in Vale of Glamorgan Posted on 09/03/2022 , work completed 07/03/2022
Top notch
Customer Service
Quality
Value
These guys had been superb from beginning to end. Due to covid we had a video call to have a quote which was extraordinary reasonable. And on the day they arrived early at 8:30am and professionally packed my home into the van. And then the carnage began….When we arrived at our new home we found out the previous owners drove away the keys, and didn’t have a van booked for 1pm and hadn’t packed anything. The guys were amazing and remained calm during the whole process and rallied around even helping to sweep the floor ( as it was a mess) and even assisted in moving the previous owners belongings and mess out of the house. We eventually moved in and the guys stayed for the duration and supported us through a horrific ordeal. Can’t recommend these guys enough. Top notch 🤌
Customer in Cardiff Posted on 11/01/2022 , work completed 17/12/2021
Five star service
Customer Service
Quality
Value
From initial contact to end Bolt Removals were brilliant. They arranged a walk through video quote, which was so much easier than listing everything. We had to rejig a couple of times but he was courteous and accommodating and nothing was too much trouble. He even helped us arrange last minute removals for our buyer which stopped the chain from collapsing. On the day they provided an excellent service, making sure that everything was loaded correctly and, again, nothing was too much trouble. We were moving across the country so it was a long day and dark by the time they headed home but they stayed cheerful, polite and professional. No hesitation at all in recommending Bolt Removals. Five star service.
Karen in Caerphilly County Borough Posted on 21/12/2021 , work completed 20/12/2021
Great work and so helpful
Customer Service
Quality
Value
I found Bolt Removals through the Which website. After speaking to them via email and phone they promptly sent over a quote, which for our cross country move was much less expensive than other companies. They arrived early to collect and brought ample equipment to do the job promptly and quickly, they were very friendly. They arrived in good time and at around the expected drop off. At the drop off they got everything offloaded quickly with no damage, and got me to check the van to ensure nothing was left behind. We would definitely use them again and highly recommend them!
Customer in Cardiff Posted on 17/12/2021 , work completed 02/12/2021
Brilliant removals
Customer Service
Quality
Value
Excellent service from Bolt, they packed our stuff and provided a flexible service on a stressful day of moving. Would recommend to anyone planning a house move.
Aled in Vale of Glamorgan Posted on 16/12/2021 , work completed 19/11/2021
Excellent friendly service
Customer Service
Quality
Value
Very helpful and very friendly. Nothing was too much trouble . Would definitely recommend to others
Daniel in Cardiff Posted on 08/12/2021 , work completed 02/12/2021
Never let me down
Customer Service
Quality
Value
This is the second time I have used this company to move . I cannot speak highly enough of the professionalism . Always on time , fully prepared, no job is too much for them. Great bunch too. Highly recommended.
Customer in Cardiff Posted on 08/11/2021 , work completed 03/11/2021
Absolutely perfect service
Customer Service
Quality
Value
Was recommended Bolt by a friend who had use them for a house move as someone who could help move our business to a new office. Julian was very responsive on emails and had a warm and genuine personality when he came to quote. Though they weren't the cheapest we spoke to, I was confident that our move was in safe hands with Bolt - and I was right. On the day, they sent enough people, turned up on time (early in fact!), treated our stuff gently and worked hard with a smile. Super efficient and nothing too much trouble. Some of our items went to their storage space which is looked after by the very professional Alex and is a much better set up than some other storage facilities we looked at. Overall, to date, I have not been able to find a single fault with Bolt Removals and will recommend them to anyone.
Customer in Cardiff Posted on 01/11/2021 , work completed 22/10/2021
Superb service from start to finish.
Customer Service
Quality
Value
We recently moved from Sussex to Wales and did extensive research on the various removal companies out there. It was easy to find glowing reviews of all these companies but many of the reviewers had reviewed little else. All companies had their fair share of bad reviews except for one, Bolt Removals. The owner Julian was always available when I had any questions that needed answers and they didn't insist on a hefty deposit. The move went very smoothly and despite a 4 hour drive from Cardiff, the team arrived on time to pack our furniture. The team of removal men were polite and very capable and the whole thing went very, very smoothly. I would recommend them wholeheartedly.
Customer in Powys Posted on 29/10/2021 , work completed 19/10/2021
Bolt - Definitely the correct decision
Customer Service
Quality
Value
Was moving from one side of Cardiff to the other and got quotes from 6 companies. Julian was on time, very easy to deal with and very helpful when looking at the job. They were very competitively priced but were also very flexible when it came to my requests. Was an easy decision to use them and was totally the correct one. The 8 guys turned up on time, were very pleasant, professional and extremely efficient. They carefully wrapped all the pictures/mirrors/TVs etc and worked as a team in filling 6 trucks! When we got the keys to the new place they were already on-site and moved everything into the house and garden quickly and carefully and didn't hesitate to move things when we changed our mind about best room for something. They left us with a dozen or so wardrobe boxes over the weekend to allow us time to properly unpack and when we were finished they were very prompt at collecting them. Would not hesitate to use them again and based on our experience would recommend to friends and family.
Customer in Cardiff Posted on 04/10/2021 , work completed 01/10/2021
House move
Customer Service
Quality
Value
Fantastic job. Great communication. Punctual. Polite. Efficient. Hard-working. Good value - were able to match a quote from a competitor. Will certainly try and use them for our next move. Thank you.
Rory in Swansea Posted on 17/06/2021 , work completed 16/06/2021
Superb service
Customer Service
Quality
Value
From the video call quote through to bringing everything to our new home, Bolt removals were super friendly and professional at all times. They allowed us to have a tailored service that met all our needs, and treated all our belongings with great respect and care. Most impressive for me was how polite, friendly and professional the while team were. I would highly recommend Bolt Removals!
Kirstyn in Cardiff Posted on 25/04/2021 , work completed 16/04/2021
Great Removals
Customer Service
Quality
Value
Julian and the team were fantastic from start to finish. Highly responsive in the initial booking process to understand our needs and always quick to reply with any questions. On removal day the team arrived on time to the very minute and after a quick walk around the property got to work with the removals. The entire team were so highly efficient, helpful and brilliant. They really made the move much less stressful and with a 250 mile move it was a long day for them but they were all highly professional and just got on with the job at hand. I'd happily use Bolt again and recommend them to family and friends. Thank you!
Customer in Swansea Posted on 02/03/2021 , work completed 25/02/2021
Great service
Customer Service
Quality
Value
Great service with great team of guys. Just got on with the job and dealt with the issues of the day in their stride. I would definitely recommend this company, and cheaper than other quotes we had.
Customer in Bridgend County Borough Posted on 15/02/2021 , work completed 01/02/2021
Highly recommended
Customer Service
Quality
Value
Excellent - the team of 3 that came to move us from London to Wales were courteous, careful and incredibly efficient. They got the van packed up within a matter of couple of hours (we had wrapped / done our own packing so made things faster) and then on the road to our new place in Wales - we were all done in about 9/10 hours end to end. Julian and his team were brilliant, both before and during the move.
Customer in Greater London Posted on 06/02/2021 , work completed 27/01/2021
Helpful
Customer Service
Quality
Value
Used Bolt Removals again and was very satisfied with the service. The guys were really helpful and efficient. Would definitely recommend them.
Customer in Cardiff Posted on 29/01/2021 , work completed 28/01/2021
Excellent and friendly removal service company
Customer Service
Quality
Value
We have used Julian and the team twice now to move offices and they have been extremely efficient and reasonably priced. From dropping off crates for packing to the actual removal day and then collection of the crates, everything runs like clockwork. I would highly recommend Bolt Removals and wouldn't go anywhere else now.
Customer in Rhondda Cynon Taff Posted on 29/01/2021 , work completed 20/01/2021
Responsive & easy to work with
Customer Service
Quality
Value
The Bolt team are workhorses and good natured with it. Easy to work with and very responsive. Recommended for a local pack and move service for a 4 bed house.
Customer in Cardiff Posted on 20/01/2021 , work completed 14/01/2021
House move
Customer Service
Quality
Value
Absolutely excellent, first class service, polite and very professional. A service I will use again and would highly recommend to everyone I know, privately or in business.
Customer in Vale of Glamorgan Posted on 18/01/2021 , work completed 15/01/2021
House Move
Customer Service
Quality
Value
We have just had a split move (with storage) to our new home. We were badly let down by another company and Bolt Removals stepped in at very short notice to save the day. We can't praise Julian and his brilliant team highly enough. They were reliable, efficient, polite and nothing was too difficult - despite some large and heavy furniture items and difficult access. We have moved frequently over the years and would recommend Bolt Removals without hesitation - one of the very best.
Customer in Cornwall Posted on 14/01/2021 , work completed 28/12/2020
Excellent service
Customer Service
Quality
Value
From the initial quote, which was very competitive, Bolt removals provided an excellent all round service for a local house move. They were on time, professional, helpful and included a furniture dismantling and re-assembly service. I chose Bolt removals after reading other reviews and am very glad that I did - would highly recommend to others.
Tanya in Cardiff Posted on 03/12/2020 , work completed 24/11/2020
Brilliant service, fast as the name but no corners cut
Customer Service
Quality
Value
We recently used Bolt Removals for our house move and they were excellent from start to finish. The survey for quote was done by video due to covid19 which was convenient and easy, Julian was very helpful and guided us through what needed removing and what we needed. The quote was sent quickly and was very reasonable, any questions we had were answered quickly and the move was arranged easily. On the day the two movers turned up on time, were friendly, helpful, extremely fast but very careful - we were moved with no problems at all. I was amazed they managed to fit everything into one run but they'd previously offered to do another run if needed for only a little more, so we didn't have to worry. Hoping not to move again for a long time but I'd definitely use Bolt again if we did.
Customer in Rhondda Cynon Taff Posted on 20/11/2020 , work completed 18/11/2020
Very professional company
Customer Service
Quality
Value
Very pleasant and professional service from Julian’s team, Christian, Stephan and Mario. From the start, when Julian visited to do our quote to the very end of our move from south to west wales we were very impressed with their customer focus. Worked very hard and met our needs perfectly. Could not have been more helpful. Thank you Julian and guys. You made our move as stress free as possible. Would highly recommend this company to anyone.
Customer in Cardiff Posted on 04/09/2020 , work completed 03/09/2020
Fantastic move
Customer Service
Quality
Value
Had a fantastic move with Bolt, can't fault it at all. Communication before the move was fantastic. On the day they turned up exactly on time, and took real care with packing our furniture and boxes into the van. At the other end they took real care making sure we got things put in the right rooms. Would definitely recommend, and great value for money too.
Customer in Suffolk Posted on 01/07/2020 , work completed 27/06/2020
Great service from Bolt
Customer Service
Quality
Value
Really happy with both the packing and moving service provided by Bolt. We had the full packing service for our large two bed flat, moving to a five bed house. As previous reviewers have said, they offered the best value quote, but the professionalism through the booking process assured me of the quality. They were really efficient, and friendly and trustworthy on the day. Would recommend and use again.
Customer in Cardiff Posted on 24/02/2020 , work completed 20/02/2020
Top class service
Customer Service
Quality
Value
I must appreciate the quality of service provided by them in transferring my furniture and stuff when I moved to Southampton. Their staff are punctual, dedicated and took great care at every step. Highly recommended.
Customer in Cardiff Posted on 04/02/2020 , work completed 01/02/2020
Top quality service - best removals out there
Customer Service
Quality
Value
Top quality service in every way / shape and form. Nothing can be faulted from this company +’s the slick easy to navigate website which is very up to date to determine the size of the removal van required. Very easy to contact and communicate with Julian and the team. Very professional friendly and hard working staff with a can do attitude. Will 100% be looking to recommend to family and friends!
Customer in Cardiff Posted on 03/01/2020 , work completed 02/01/2020
Excellent across the board
Customer Service
Quality
Value
This removal company is excellent and very fast. They cleared our house in 3 hours flat and moved our belongings into our new home in the same 3 hours. We did the packing ourselves. They work tirelessly but also very carefully. Their price is very competitive and reasonable. The overall process is managed efficiently using online communications very effectively. It is an amazing team and I recommend this company emphatically. They did a great job for us.
Customer in Cardiff Posted on 18/12/2019 , work completed 15/12/2019
Packing and moving service - amazing!
Customer Service
Quality
Value
Brilliant service! The two lads John and Gabriel were amazing, worked really hard and kept on going. Thank you for moving us from a house to a first floor flat with no lift. I would certainly recommend Bolt Removals Ltd....great price too!
Customer in Vale of Glamorgan Posted on 13/11/2019 , work completed 05/11/2019
Fantastic
Customer Service
Quality
Value
Second time for me using Bolt Removals to move house. As before they were unfailingly polite - despite atrocious weather and very heavy boxes.
Ruth Posted on 04/11/2019 , work completed 02/11/2019
Friendly and efficient
Customer Service
Quality
Value
I'd like to thank everyone at BOLT for supporting us in our office relocation. We were a little indecisive about the amount of furniture and boxes that needed moving (for various reasons) but they were extremely patient and friendly throughout. On the day itself, the guys were very lovely and helpful. Despite being a little chaotic, they just got on with the job.
Customer in Cardiff Posted on 17/10/2019 , work completed 08/10/2019
Superb service
Customer Service
Quality
Value
I can't rate these guys highly enough. A very competitive quote and a friendly and hard working crew. It was very short notice with less than 48 hours from Julian's visit for a survey and quote to Gabriel, Joshua and Moses beginning to load the van. With a move from a second floor flat to a third floor flat - and no lifts - my only regret is that I could only afford to tip them a fraction of what they deserved.
Customer in Cardiff Posted on 20/09/2019 , work completed 11/09/2019
Quick, pleasant
Customer Service
Quality
Value
Excellent service from start to finish. Quick, well priced, a pleasure to deal with. They were first to quote, provided a competitive price, and all went smoothly.
Customer in Cardiff Posted on 14/08/2019 , work completed 13/08/2019
Professional, efficient, friendly
Customer Service
Quality
Value
Would strongly recommend Bolt.Our move was organised with Julian quickly & efficiently. Our move day was discussed beforehand and we were clear on what would happen. On move day, the porters were professional, courteous and wasted no time. Everything was packed with care, and the porters unpacked everything for us on the other side, with regular consultation. We would use them again without hesitation.
Iwan, Gwynedd Posted on 04/08/2019 , work completed 01/08/2019
Excellent Removal Service - Would Recommend
Customer Service
Quality
Value
An excellent service all round. They 4 removal men were outside our property by 7.45 and knocked at the agreed time of 8am. They had 4 large vans. They worked tirelessly until 6.30pm in a very organised and tidy manner. They were very polite and helpful. Nothing was damaged during the move and I cannot praise them enough. We moved approx 20 miles from our old home to the new one. Would thoroughly recommend Bolt Removals.
Customer in Vale of Glamorgan Posted on 08/07/2019 , work completed 09/05/2019
Highly recommend Bolt Removals
Customer Service
Quality
Value
Julian and his team were amazing over the two days, from packing the day before the move, to the move day which went very smoothly. The team worked extremely hard and were very professional. They figured out ways to get large pieces of furniture out of the house and dismantled and re-assembled beds/wardrobes with amazing speed!! Would highly recommend Bolt Removals.
Customer in Cardiff Posted on 25/06/2019 , work completed 20/06/2019
Excellent all round
Customer Service
Quality
Value
Bolt Removals provided us with outstanding service and value for money. Julian and his team worked tirelessly to pack and move our belongings over two days. Their service extended to dismantling and rebuilding a large wardrobe that did not want to fit through one of our new doorways – this was beyond my expectations. The piano even kept its tune! The whole team were polite, helpful and conscientious. I definitely recommend this firm to anyone who cares about their possessions as well as their wallet!
Customer in Cardiff Posted on 12/04/2019 , work completed 05/04/2019
Moving made easy.
Customer Service
Quality
Value
We moved house and Julian from Bolt Removals made it so easy. He responded quickly, was courteous, professional and extremely helpful. Concerns were alleviated and everything was handled beautifully on the day. I recommend them without hesitation.
Rose, South Glamorgan Posted on 12/03/2019 , work completed 12/03/2019
Excellent
Customer Service
Quality
Value
After a wait of several months since receiving the initial quote and our actual moving day Mr Popa and his team were very patient and helpful in accommodating us. Everything was packed with great care and and moved with great efficiency. We would highly recommend this polite and professional crew.
Customer in Cardiff Posted on 12/02/2019 , work completed 07/02/2019
Great removal firm
Customer Service
Quality
Value
A great service from the Bolt guys, fast efficient and friendly! Great value for money and excellent communication from quote to moving day. Thanks Five stars!
Customer in Caerffili Posted on 06/02/2019 , work completed 31/01/2019
Fantastic movers!
Customer Service
Quality
Value
What an amazingly helpful and sympathetic moving crew! Julian and his team were really well-organised and hard-working as well as charming. He took all the worry out the situation with understanding, professionalism and care - not to mention a competitive price.
Customer in Cardiff Posted on 23/01/2019 , work completed 20/12/2018
Excellent service
Customer Service
Quality
Value
From the process of getting a quote through to completion of the job I was very satisfied with Bolt Removals. Julian and the crew were unfailingly polite, helpful and efficient. The packing guidance was also extremely useful.
Customer in Cardiff Posted on 22/01/2019 , work completed 20/01/2019
Very Professional & Helpful
Customer Service
Quality
Value
Bolt Removals packed and moved our belongings from our three bed house and I would not hesitate to recommend them to friends and family. They were communicative, professional, hard-working, helpful and courteous. They packed our belongings efficiently and to a high standard. There was no damage or issues, overall they made it a much less stressful experience than it might have been. Very satisfied.
Customer in Cardiff Posted on 22/01/2019 , work completed 10/01/2019
Excellent service from quote to move
Customer Service
Quality
Value
A first class removal company. We have moved twice in 2 years and Bolt Removals were by far the best, they were exceptional. Fantastic service from the initial quote through to the move. Julian is excellent and the men who helped him on the day of our move were hard working and courteous. I will be recommending them to family and friends.
Customer in Posted on 18/01/2019 , work completed 12/01/2019
Removal from Cardiff to Bridgend
Customer Service
Quality
Value
I would definitely recommend Bolt Removals Ltd for your move. Julian was so kind and helpful and they did not disappoint on the day! Everything went really smoothly and we were really impressed with the work quality they provided. Cannot fault Julian and his team at all!
Customer in Bridgend Posted on 13/12/2018 , work completed 08/12/2018
Outstanding
Customer Service
Quality
Value
Superb service, from arrival bang on time through handling of property very professionally and efficiently. Wonderful - would unquestionably use Bolt again.
Customer in Torfaen Posted on 12/12/2018 , work completed 06/12/2018
Home Removals (Bolt Removals)
Customer Service
Quality
Value
I would HIGHLY recommend Bolt Removals to anyone considering using the company and their services. Julian and his team have been nothing less than professional, helpful and completely exceeded expectations from the initial stage of the process right through to the end. Bolt Removals not only assisted me in the process but effortlessly made what is usually one of the most stressful periods, a smooth transition from one home to another. They packed each and every item with due care and attention. I have used other companies in the past that simply do not compare to Bolt. Would use this company again and recommend to EVERYONE.
Customer in Cardiff Posted on 06/12/2018 , work completed 28/11/2018
Efficient and reliable
Customer Service
Quality
Value
From quote to completion Julian and team where professional, polite and extremely efficient. I would highly recommend this removals company.
Lisaves Posted on 29/09/2018 , work completed 29/09/2018
Professional and punctual - Highly recommended
Customer Service
Quality
Value
I recently moved from Cardiff to London and chose Bolt Removals to transport my furniture and other possessions. The team were on time and handled everything with care - I couldn't have asked for anything better. I would also recommend Bolt because their prices are very reasonable. They took the time to fully assess what our move required (including a home visit) and gave us a good price. In contrast, some national providers gave us quotes of up to 4 times the amount we paid without considering how much stuff we were actually moving. It's clear that Bolt Removals are an honest business who care about their customers.
James_ Posted on 13/09/2018 , work completed 13/09/2018
Second time as good as the first
Customer Service
Quality
Value
This is the second time I have used Bolt Removals. This time they moved me from a first floor maisonette to a third floor flat so they really earned their money. The three man team worked quickly and efficiently with good humour even when being harangued by the care taker at my new place. One item of furniture got broken during the move (it was an old display cabinet and this was it's fourth move in six years) but the team were profusely apologetic and offered to replace it immediately. I would highly recommend this firm
Bluebutterfly Posted on 05/09/2018 , work completed 05/09/2018
Fab service! Definitely recommend
Customer Service
Quality
Value
We were given a removal date at short notice, and so we needed to find a reputable company ASAP. We definitely found one in Bolt Removals! Julian and the team were polite, friendly and professional. They worked really hard and quickly despite the hot temperatures that they were working in. I would definitely recommend Bolt Removals. A+ service.
Chinnery Posted on 31/07/2018 , work completed 31/07/2018
Brilliant service
Customer Service
Quality
Value
Bolt Removals helped us move our home from Cardiff to Sully. What could have been a stressful day was made a lot easier by the really fantastic service provided by this company. Everyone we met were so polite, professional and efficient. They really did go above and beyond to make our moving day stress free. I cannot recommend them enough.
Happyholly Posted on 13/07/2018 , work completed 13/07/2018
Premium service at reasonable prices
Customer Service
Quality
Value
Excellent service - the two gentlemen who had come down to help us out with the move were very professional, patient and thorough in their work. No Damages, no extra charges (even though we had slightly more stuff than initially planned) , timely and on the button. They may not be the cheapest option but are definitely worth the money by all counts. Compliments to Julian and Bolt Removals.
Virat S-M Posted on 04/06/2018 , work completed 04/06/2018
Great experience
Customer Service
Quality
Value
All went really well, great communication and information before hand. The guys arrived early and moved everything effectively and carefully.
Bex m Posted on 15/05/2018 , work completed 15/05/2018
Fair price for a fair job
Customer Service
Quality
Value
Moving day can be quite stressful of course - but these guys did their best not to add to that and probably went beyond the call of duty in terms of loading and unloading all our loose stuff - we opted to pack ourselves as it allows for a lot of sifting out junk. The beds and wardrobes were (where relevant) dismantled and reassembled without our even noticing - and the price of doing so was very reasonable. These guys aren't the cheapest - but they price fairly and don't add on extras on the day. They are certainly nowhere near the cost of the high price-bracket guys - yet they provide just as good a service in my opinion. There was a little bit of confusion over whether I had asked / paid for whatever it took to get the treadmill into its new home - and as a result I've had to do this myself after the event - but that's probably best as it requires a degree of specialist knowledge. They were friendly and courteous without being over familiar. Respectful of us and our property. I suppose the real test is, given what I know now and the five other companies that I received quotes from, would I use them again? The answer is a definite yes. Many thanks to Julian and his cheerful crew!
Tony Rucinski Posted on 16/04/2018 , work completed 16/04/2018
Thank you to Bolt removals
Customer Service
Quality
Value
Recently moved within Cardiff and was delighted with the excellent service I received from beginning to end. I had the pleasure of meeting both Julian and Adrian who had impeccable manners,very professional and instilled the greatest confidence for my move. Everything went smoothly, Stefan and Mario,two delightful young men arrived on time on the day. Flooring was covered, sofas, beds etc. all bagged up and they took great care with everything. I was astonished at how quickly they loaded the van. The same service was provided when we arrived at my new abode.Julian always answered my few phone calls and e-mails arrived by return. Their prices were very competitive too. I had dealt with 5 other companies prior to coming across them and there was no comparison on any level. I am in my 80's and this was my 3rd move on my own,so have had plenty of experience. Kathleen
Kathleen Lewis Posted on 05/04/2018 , work completed 05/04/2018
Excellent, careful, polite and reassuring service.
Customer Service
Quality
Value
Our experience with Bolt was flawless. The initial assessment was arranged quickly, and was carried out by a polite and knowledgeable representative. Even though we only gave Bolt a few days notice before we needed to move, they were able to meet our schedule and their quote was competitive. The manager was always available via phone or email, which was reassuring. The removal men were friendly, punctual, efficient and careful, laying floor covers before entering, and ensuring all of our possessions were covered and secured properly in the van. Excellent service and a stress-free move!
Rowbro Posted on 05/03/2018 , work completed 05/03/2018
Highly Recommended
Customer Service
Quality
Value
I would like to recommend and thank Julian & his team from Bolt Removals for recently helping us move property – From the very first phone call to the last item being put into the house , I found the whole process to be very professional. I turned up at the storage unit where my belongings were being kept to find the removal team already there waiting to help with my move. The team then managed my move from beginning to end with no fuss and were very friendly and helpful along the way. I would not hesitate to recommend the team at Bolt removals to anyone looking to move home.
Tuxx32 Posted on 02/03/2018 , work completed 02/03/2018
Excellent service !
Customer Service
Quality
Value
If you want to move house stress free, choose Bolt Removals! I was so impressed with the service throughout! They will be flexible, looking after your furniture, incredibly fast. I couldn’t believe how fast they managed to get the work done. Affordable prices! I couldn’t recommend enough! Thank you!
Florina86 Posted on 22/02/2018 , work completed 22/02/2018
Great job
Customer Service
Quality
Value
Excellent service performed by hard working guys.
Suzanne, South Glamorgan Posted on 16/02/2018 , work completed 16/02/2018
Very efficient service
Customer Service
Quality
Value
Bolt Removals were very efficient from start to finish. They were speedy with the estimate, very pleasant and understanding when packing up the house,and then punctual and very polite on the moving day itself. Nothing was too much trouble for the removal men- I would recommend this team to anyone.
Sarahjane Posted on 15/02/2018 , work completed 15/02/2018
Very efficient and helpful
Customer Service
Quality
Value
Julian and his team were very efficient in their entire service- from the estimate to the packing and on the actual removal day itself. Nothing was too much for them and they were very polite and patient when dealing with my elderly mother-in- law. I would always recommend them to others.
Sarahjane4, HR2 Posted on 15/02/2018 , work completed 15/02/2018
Affordable prices, reliable
Customer Service
Quality
Value
Big thanks to Julian and his team for an outstanding job moving our entire furniture from London to Cardiff. Apart from the competitive price, I appreciated the fact that they kept us up to date with everything throughout the entire service. I can wholeheartedly recommend them to anyone. Thanks again, we will be using your services in the future.
Laurabitu Posted on 07/02/2018 , work completed 07/02/2018
First class service
Customer Service
Quality
Value
Hi Julian I wanted to send you and your team a quick thank you message. From start to finish you guys were brilliant - you turned up to give us a quote at short notice, provided us with all the information and details we needed, were prompt and efficient on the day of completion, kept calm throughout the day and lastly, made sure we finally got moved into our new home. Unfortunately, it was a hugely stressful day waiting for our solicitors, the agents and also our sellers. The sellers didn’t seem to be ready at all but, your guys were brilliant and got us moved in after they left. I would highly recommend you guys to anyone. You offer a great service which was professional and friendly throughout. Well worth the money and will definitely suggest you to family who are moving in the new year! Thank you so much again. Kind regards Anthony and Charlotte
Tony_10 Posted on 06/12/2017 , work completed 06/12/2017
Very efficient move
Customer Service
Quality
Value
Bolt removals did a fantastic job helping us to move house. They arrived on time. Packed up our house with amazing speed. Dismantled furniture and had everything loaded up on time. They then unloaded and reassembled everything putting it in the rooms I wanted. They were very careful with fragile items. They were courteous to start with and got friendlier as the move progressed. I would definitely recommend them.
MollyMou Posted on 18/11/2017 , work completed 18/11/2017
Fantastic service all round
Customer Service
Quality
Value
Bolt were friendly, tidy, quick and good value for money. I used the full packing service, outstanding!
F1KF1K Posted on 13/11/2017 , work completed 13/11/2017
Thank you Bolt Removals!
Customer Service
Quality
Value
We moved from Carmarthen to Cardiff with very little notice. Julian was the only person I spoke to who made the move sound simple - other companies I felt kept putting obstacles in the way. Julian responded within half an hour to any email I sent him and provided quotations and receipts promptly. On the day Adrian and his team arrived on time and efficiently loaded each room's contents into the van. This included expertly moving a sofa bed we were unsure would fit down the tight stairs and which was very heavy. They had packed up within 1 hour! At the other side, the team carefully unloaded each item and made sure to put down protective rugs to protect the flooring. They were kind and friendly and made us feel at ease, even having a little joke with us. Bolt removals were by far the most competitive price we were quoted and represent absolute value for money. Thank you Bolt Removals.
Sophie Marie Posted on 05/09/2017 , work completed 05/09/2017
Couldn't ask for a better moving experience
Customer Service
Quality
Value
From initial call and visit to provide a quote to the end of the process (moving day), Bolt were professional and polite at all steps. Quote was reasonable (towards the cheaper end of several companies we had quoted for the job) and broken down into various options / services available so we could chose what level of service we required. Moving day was organised well with vans and men arriving on time and working at top speed until our house was empty - the guys were helpful and polite and offered advice when asked (what to take, what to leave, how to pack TVs etc.) Bolt don't charge waiting time which is good as the chain was stalled for a few hours and our vans were left waiting outside our new house - but we weren't charged extra. Unloading was just as quick and efficient as the loading had been with the removal guys happy to take everything where asked - and to correct our mistakes when we asked for kitchen boxes to be put in bedrooms etc.! Bolt were great value, had no hidden extras or charges and all our goods were moved quickly and with no damage at all.
DavidH Posted on 30/08/2017 , work completed 30/08/2017
Friendly and efficient
Customer Service
Quality
Value
Friendly, efficient and trustworthy service. The whole move was done in a few hours from packing to unloading. Would definitely use again, thanks!
duncb82 Posted on 18/07/2017 , work completed 18/07/2017
Excellent and great value service
Customer Service
Quality
Value
Feel very grateful to Bolt Removals for making my move so much less stressful than I feared it would be with their efficiency and professionalism. Moving from one end of Wales to the other I was quoted some very high prices by other companies, told that it would be a two day job etc. Thankfully Bolt came to the rescue with a great value quote and excellent, speedy, no nonsense service carried out by friendly and professional staff. I would not hesitate to highly recommend Bolt to anyone.
Marc Jones Posted on 10/07/2017 , work completed 10/07/2017
Professional and efficient service
Customer Service
Quality
Value
Very pleased with the service we received. Our driver/removal man was very professional and carried out the move to a high standard. Price was good value for money. Would definitely use again.
Andy Flower Posted on 07/07/2017 , work completed 07/07/2017
Excellent service
Customer Service
Quality
Value
Excellent experience from start to finish. Bolt Removals visited initially to give an accurate quote for the move giving me confidence that the right sized van would be used on moving day. On the day, all the items were quickly and carefully loaded into the van. This was then transported from Cardiff to Southampton and carefully unpacked into the storage facility, rather than new home as planned. All of the team were very friendly and polite and provided an excellent service, making a stressful day a lot easier. Thank you.
Which? Consumer Posted on 12/12/2016 , work completed 12/12/2016
Helped me to move house
Customer Service
Quality
Value
I would definitely recommend them, they are really good. They matched other companies quotes and I'm so happy overall.
Katherin, Cardiff Posted on 02/01/2016 , work completed 02/01/2016
Very pleased with service
Customer Service
Quality
Value
I'm so happy, I would definitely recommend this trader. What a great service from Julian and the team.
Tracy, Cardiff Posted on 02/01/2016 , work completed 02/01/2016
Very very reliable
Customer Service
Quality
Value
I'm so pleased with Julian and the team, they helped us move from one house to another and I definitely would recommend them.
Lisa, Cardiff Posted on 12/12/2015 , work completed 12/12/2015