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Endorsed by Which? Trusted Traders

Bolt Removals Ltd

Profile thumb bolt removals 14a2681
5.0

78 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday 08:00–18:00
  • Sunday - Closed

What makes our traders different?

Removals is an industry that Which? Trusted Traders has a strong focus on reducing consumer detriment in, due to the nature of it's work / audience of customers. Which? Trusted Traders carries out due diligence on all our endorsed businesses, and we want our consumers to continue to make the right choices about the companies they choose to carry out jobs, especially with removal businesses. We have a useful article to let you know exactly what you can expect from our traders, find it under the 'advice' section of our website. Did you know Which? Trusted Traders work with a number of competent persons schemes to help raise standards within the home improvement and motoring sectors. For more information please check out our relationships page.

About

BOLT Removals are a family run removals business located in Cardiff. We offer home and office removals, packing, storage, and man with a van services throughout South Wales, including Bridgend, Caerphilly, Pontypridd and Newport.
We know that every move is different, and our dedicated team are on hand to help find the perfect removals package for you at a reasonable price.
Our removals company have an excellent reputation for making sure any move, big or small, is delivered in a timely and professional manner. Our services include:
*House Removals
*Office Relocation
*Storage Service
*Professional packing service
*Dismantling/reassembling furniture
*Packing materials
From start to finish the BOLT Removals team are here to provide you with all the guidance and help you need to make your house move as simple and stress free as possible. We have a fleet of high quality vehicles and fully insured drivers s to make sure all of your possessions are removed safely.

What we do

  • Removals

    • Storage services
    • Home removals
  • More Services

    • packing service
    • dismantling
    • reassembling
    • furniture

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
78 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Bolt Removals Ltd were Brilliant
Customer Service
Quality
Value
From first contact through to removal, I found all Bolt Removals contracts to be polite, professional, genuinely lovely people to correspond with. Very professional, explained everything perfectly. The day of moving, the 2 guys I had, I cannot recommend them highly enough. They were amazing, helpful, careful, thoughtful and very very professional. Nothing was too much for them. Worth every penny and I will 1 million percent be using their services again.
Customer in Caerphilly County Borough Posted on 25/03/2022 , work completed 22/02/2022
Great service start to finish
Customer Service
Quality
Value
The service was great from initial survey through to the end of the move. The 3 guys on the day were punctual, polite and very efficient. All our property was handled safely. Big thanks to the 2 Steffans and Fabian for their hard work on the day, and Julian for organizing and answering all my queries quickly. Would highly recommend and use again.
Customer in Cardiff Posted on 23/03/2022 , work completed 10/03/2022
Excellent Service.
Customer Service
Quality
Value
The Bolt team provided an excellent removal service. They were extremely professional, polite, calm, and very considerate. We had the full packing service which was handled with great care and efficiency. They came with a very experienced team of six workers, so the process was quick too. Areas of the house that were vulnerable to knocks and scrapes during the move, such as stairs, bannisters and doorways, were protected with padding. The Bolt team really helped take the stress out of the situation for us. We are currently in temporary accommodation while waiting for the purchase for our new home to go through, and have placed our furniture and belongings in storage with Bolt. I have full confidence that this second part of the service will be handled perfectly as well.
Customer in Pembrokeshire Posted on 11/03/2022 , work completed 02/03/2022
House move
Customer Service
Quality
Value
Would highly recommend and use again. Hard working guys. Excellent service and communication throughout.
Customer in Vale of Glamorgan Posted on 09/03/2022 , work completed 07/03/2022
Top notch
Customer Service
Quality
Value
These guys had been superb from beginning to end. Due to covid we had a video call to have a quote which was extraordinary reasonable. And on the day they arrived early at 8:30am and professionally packed my home into the van. And then the carnage began….When we arrived at our new home we found out the previous owners drove away the keys, and didn’t have a van booked for 1pm and hadn’t packed anything. The guys were amazing and remained calm during the whole process and rallied around even helping to sweep the floor ( as it was a mess) and even assisted in moving the previous owners belongings and mess out of the house. We eventually moved in and the guys stayed for the duration and supported us through a horrific ordeal. Can’t recommend these guys enough. Top notch 🤌
Customer in Cardiff Posted on 11/01/2022 , work completed 17/12/2021
Five star service
Customer Service
Quality
Value
From initial contact to end Bolt Removals were brilliant. They arranged a walk through video quote, which was so much easier than listing everything. We had to rejig a couple of times but he was courteous and accommodating and nothing was too much trouble. He even helped us arrange last minute removals for our buyer which stopped the chain from collapsing. On the day they provided an excellent service, making sure that everything was loaded correctly and, again, nothing was too much trouble. We were moving across the country so it was a long day and dark by the time they headed home but they stayed cheerful, polite and professional. No hesitation at all in recommending Bolt Removals. Five star service.
Karen in Caerphilly County Borough Posted on 21/12/2021 , work completed 20/12/2021
Great work and so helpful
Customer Service
Quality
Value
I found Bolt Removals through the Which website. After speaking to them via email and phone they promptly sent over a quote, which for our cross country move was much less expensive than other companies. They arrived early to collect and brought ample equipment to do the job promptly and quickly, they were very friendly. They arrived in good time and at around the expected drop off. At the drop off they got everything offloaded quickly with no damage, and got me to check the van to ensure nothing was left behind. We would definitely use them again and highly recommend them!
Customer in Cardiff Posted on 17/12/2021 , work completed 02/12/2021
Brilliant removals
Customer Service
Quality
Value
Excellent service from Bolt, they packed our stuff and provided a flexible service on a stressful day of moving. Would recommend to anyone planning a house move.
Aled in Vale of Glamorgan Posted on 16/12/2021 , work completed 19/11/2021
Excellent friendly service
Customer Service
Quality
Value
Very helpful and very friendly. Nothing was too much trouble . Would definitely recommend to others
Daniel in Cardiff Posted on 08/12/2021 , work completed 02/12/2021
Never let me down
Customer Service
Quality
Value
This is the second time I have used this company to move . I cannot speak highly enough of the professionalism . Always on time , fully prepared, no job is too much for them. Great bunch too. Highly recommended.
Customer in Cardiff Posted on 08/11/2021 , work completed 03/11/2021
Absolutely perfect service
Customer Service
Quality
Value
Was recommended Bolt by a friend who had use them for a house move as someone who could help move our business to a new office. Julian was very responsive on emails and had a warm and genuine personality when he came to quote. Though they weren't the cheapest we spoke to, I was confident that our move was in safe hands with Bolt - and I was right. On the day, they sent enough people, turned up on time (early in fact!), treated our stuff gently and worked hard with a smile. Super efficient and nothing too much trouble. Some of our items went to their storage space which is looked after by the very professional Alex and is a much better set up than some other storage facilities we looked at. Overall, to date, I have not been able to find a single fault with Bolt Removals and will recommend them to anyone.
Customer in Cardiff Posted on 01/11/2021 , work completed 22/10/2021
Superb service from start to finish.
Customer Service
Quality
Value
We recently moved from Sussex to Wales and did extensive research on the various removal companies out there. It was easy to find glowing reviews of all these companies but many of the reviewers had reviewed little else. All companies had their fair share of bad reviews except for one, Bolt Removals. The owner Julian was always available when I had any questions that needed answers and they didn't insist on a hefty deposit. The move went very smoothly and despite a 4 hour drive from Cardiff, the team arrived on time to pack our furniture. The team of removal men were polite and very capable and the whole thing went very, very smoothly. I would recommend them wholeheartedly.
Customer in Powys Posted on 29/10/2021 , work completed 19/10/2021
Bolt - Definitely the correct decision
Customer Service
Quality
Value
Was moving from one side of Cardiff to the other and got quotes from 6 companies. Julian was on time, very easy to deal with and very helpful when looking at the job. They were very competitively priced but were also very flexible when it came to my requests. Was an easy decision to use them and was totally the correct one. The 8 guys turned up on time, were very pleasant, professional and extremely efficient. They carefully wrapped all the pictures/mirrors/TVs etc and worked as a team in filling 6 trucks! When we got the keys to the new place they were already on-site and moved everything into the house and garden quickly and carefully and didn't hesitate to move things when we changed our mind about best room for something. They left us with a dozen or so wardrobe boxes over the weekend to allow us time to properly unpack and when we were finished they were very prompt at collecting them. Would not hesitate to use them again and based on our experience would recommend to friends and family.
Customer in Cardiff Posted on 04/10/2021 , work completed 01/10/2021
House move
Customer Service
Quality
Value
Fantastic job. Great communication. Punctual. Polite. Efficient. Hard-working. Good value - were able to match a quote from a competitor. Will certainly try and use them for our next move. Thank you.
Rory in Swansea Posted on 17/06/2021 , work completed 16/06/2021
Superb service
Customer Service
Quality
Value
From the video call quote through to bringing everything to our new home, Bolt removals were super friendly and professional at all times. They allowed us to have a tailored service that met all our needs, and treated all our belongings with great respect and care. Most impressive for me was how polite, friendly and professional the while team were. I would highly recommend Bolt Removals!
Kirstyn in Cardiff Posted on 25/04/2021 , work completed 16/04/2021
Great Removals
Customer Service
Quality
Value
Julian and the team were fantastic from start to finish. Highly responsive in the initial booking process to understand our needs and always quick to reply with any questions. On removal day the team arrived on time to the very minute and after a quick walk around the property got to work with the removals. The entire team were so highly efficient, helpful and brilliant. They really made the move much less stressful and with a 250 mile move it was a long day for them but they were all highly professional and just got on with the job at hand. I'd happily use Bolt again and recommend them to family and friends. Thank you!
Customer in Swansea Posted on 02/03/2021 , work completed 25/02/2021
Great service
Customer Service
Quality
Value
Great service with great team of guys. Just got on with the job and dealt with the issues of the day in their stride. I would definitely recommend this company, and cheaper than other quotes we had.
Customer in Bridgend County Borough Posted on 15/02/2021 , work completed 01/02/2021
Highly recommended
Customer Service
Quality
Value
Excellent - the team of 3 that came to move us from London to Wales were courteous, careful and incredibly efficient. They got the van packed up within a matter of couple of hours (we had wrapped / done our own packing so made things faster) and then on the road to our new place in Wales - we were all done in about 9/10 hours end to end. Julian and his team were brilliant, both before and during the move.
Customer in Greater London Posted on 06/02/2021 , work completed 27/01/2021
Helpful
Customer Service
Quality
Value
Used Bolt Removals again and was very satisfied with the service. The guys were really helpful and efficient. Would definitely recommend them.
Customer in Cardiff Posted on 29/01/2021 , work completed 28/01/2021
Excellent and friendly removal service company
Customer Service
Quality
Value
We have used Julian and the team twice now to move offices and they have been extremely efficient and reasonably priced. From dropping off crates for packing to the actual removal day and then collection of the crates, everything runs like clockwork. I would highly recommend Bolt Removals and wouldn't go anywhere else now.
Customer in Rhondda Cynon Taff Posted on 29/01/2021 , work completed 20/01/2021
Responsive & easy to work with
Customer Service
Quality
Value
The Bolt team are workhorses and good natured with it. Easy to work with and very responsive. Recommended for a local pack and move service for a 4 bed house.
Customer in Cardiff Posted on 20/01/2021 , work completed 14/01/2021
House move
Customer Service
Quality
Value
Absolutely excellent, first class service, polite and very professional. A service I will use again and would highly recommend to everyone I know, privately or in business.
Customer in Vale of Glamorgan Posted on 18/01/2021 , work completed 15/01/2021
House Move
Customer Service
Quality
Value
We have just had a split move (with storage) to our new home. We were badly let down by another company and Bolt Removals stepped in at very short notice to save the day. We can't praise Julian and his brilliant team highly enough. They were reliable, efficient, polite and nothing was too difficult - despite some large and heavy furniture items and difficult access. We have moved frequently over the years and would recommend Bolt Removals without hesitation - one of the very best.
Customer in Cornwall Posted on 14/01/2021 , work completed 28/12/2020
Excellent service
Customer Service
Quality
Value
From the initial quote, which was very competitive, Bolt removals provided an excellent all round service for a local house move. They were on time, professional, helpful and included a furniture dismantling and re-assembly service. I chose Bolt removals after reading other reviews and am very glad that I did - would highly recommend to others.
Tanya in Cardiff Posted on 03/12/2020 , work completed 24/11/2020
Brilliant service, fast as the name but no corners cut
Customer Service
Quality
Value
We recently used Bolt Removals for our house move and they were excellent from start to finish. The survey for quote was done by video due to covid19 which was convenient and easy, Julian was very helpful and guided us through what needed removing and what we needed. The quote was sent quickly and was very reasonable, any questions we had were answered quickly and the move was arranged easily. On the day the two movers turned up on time, were friendly, helpful, extremely fast but very careful - we were moved with no problems at all. I was amazed they managed to fit everything into one run but they'd previously offered to do another run if needed for only a little more, so we didn't have to worry. Hoping not to move again for a long time but I'd definitely use Bolt again if we did.
Customer in Rhondda Cynon Taff Posted on 20/11/2020 , work completed 18/11/2020
Very professional company
Customer Service
Quality
Value
Very pleasant and professional service from Julian’s team, Christian, Stephan and Mario. From the start, when Julian visited to do our quote to the very end of our move from south to west wales we were very impressed with their customer focus. Worked very hard and met our needs perfectly. Could not have been more helpful. Thank you Julian and guys. You made our move as stress free as possible. Would highly recommend this company to anyone.
Customer in Cardiff Posted on 04/09/2020 , work completed 03/09/2020
Fantastic move
Customer Service
Quality
Value
Had a fantastic move with Bolt, can't fault it at all. Communication before the move was fantastic. On the day they turned up exactly on time, and took real care with packing our furniture and boxes into the van. At the other end they took real care making sure we got things put in the right rooms. Would definitely recommend, and great value for money too.
Customer in Suffolk Posted on 01/07/2020 , work completed 27/06/2020
Great service from Bolt
Customer Service
Quality
Value
Really happy with both the packing and moving service provided by Bolt. We had the full packing service for our large two bed flat, moving to a five bed house. As previous reviewers have said, they offered the best value quote, but the professionalism through the booking process assured me of the quality. They were really efficient, and friendly and trustworthy on the day. Would recommend and use again.
Customer in Cardiff Posted on 24/02/2020 , work completed 20/02/2020
Top class service
Customer Service
Quality
Value
I must appreciate the quality of service provided by them in transferring my furniture and stuff when I moved to Southampton. Their staff are punctual, dedicated and took great care at every step. Highly recommended.
Customer in Cardiff Posted on 04/02/2020 , work completed 01/02/2020
Top quality service - best removals out there
Customer Service
Quality
Value
Top quality service in every way / shape and form. Nothing can be faulted from this company +’s the slick easy to navigate website which is very up to date to determine the size of the removal van required. Very easy to contact and communicate with Julian and the team. Very professional friendly and hard working staff with a can do attitude. Will 100% be looking to recommend to family and friends!
Customer in Cardiff Posted on 03/01/2020 , work completed 02/01/2020
Excellent across the board
Customer Service
Quality
Value
This removal company is excellent and very fast. They cleared our house in 3 hours flat and moved our belongings into our new home in the same 3 hours. We did the packing ourselves. They work tirelessly but also very carefully. Their price is very competitive and reasonable. The overall process is managed efficiently using online communications very effectively. It is an amazing team and I recommend this company emphatically. They did a great job for us.
Customer in Cardiff Posted on 18/12/2019 , work completed 15/12/2019
Packing and moving service - amazing!
Customer Service
Quality
Value
Brilliant service! The two lads John and Gabriel were amazing, worked really hard and kept on going. Thank you for moving us from a house to a first floor flat with no lift. I would certainly recommend Bolt Removals Ltd....great price too!
Customer in Vale of Glamorgan Posted on 13/11/2019 , work completed 05/11/2019
Fantastic
Customer Service
Quality
Value
Second time for me using Bolt Removals to move house. As before they were unfailingly polite - despite atrocious weather and very heavy boxes.
Ruth Posted on 04/11/2019 , work completed 02/11/2019
Friendly and efficient
Customer Service
Quality
Value
I'd like to thank everyone at BOLT for supporting us in our office relocation. We were a little indecisive about the amount of furniture and boxes that needed moving (for various reasons) but they were extremely patient and friendly throughout. On the day itself, the guys were very lovely and helpful. Despite being a little chaotic, they just got on with the job.
Customer in Cardiff Posted on 17/10/2019 , work completed 08/10/2019
Superb service
Customer Service
Quality
Value
I can't rate these guys highly enough. A very competitive quote and a friendly and hard working crew. It was very short notice with less than 48 hours from Julian's visit for a survey and quote to Gabriel, Joshua and Moses beginning to load the van. With a move from a second floor flat to a third floor flat - and no lifts - my only regret is that I could only afford to tip them a fraction of what they deserved.
Customer in Cardiff Posted on 20/09/2019 , work completed 11/09/2019
Quick, pleasant
Customer Service
Quality
Value
Excellent service from start to finish. Quick, well priced, a pleasure to deal with. They were first to quote, provided a competitive price, and all went smoothly.
Customer in Cardiff Posted on 14/08/2019 , work completed 13/08/2019
Professional, efficient, friendly
Customer Service
Quality
Value
Would strongly recommend Bolt.Our move was organised with Julian quickly & efficiently. Our move day was discussed beforehand and we were clear on what would happen. On move day, the porters were professional, courteous and wasted no time. Everything was packed with care, and the porters unpacked everything for us on the other side, with regular consultation. We would use them again without hesitation.
Iwan, Gwynedd Posted on 04/08/2019 , work completed 01/08/2019
Excellent Removal Service - Would Recommend
Customer Service
Quality
Value
An excellent service all round. They 4 removal men were outside our property by 7.45 and knocked at the agreed time of 8am. They had 4 large vans. They worked tirelessly until 6.30pm in a very organised and tidy manner. They were very polite and helpful. Nothing was damaged during the move and I cannot praise them enough. We moved approx 20 miles from our old home to the new one. Would thoroughly recommend Bolt Removals.
Customer in Vale of Glamorgan Posted on 08/07/2019 , work completed 09/05/2019
Highly recommend Bolt Removals
Customer Service
Quality
Value
Julian and his team were amazing over the two days, from packing the day before the move, to the move day which went very smoothly. The team worked extremely hard and were very professional. They figured out ways to get large pieces of furniture out of the house and dismantled and re-assembled beds/wardrobes with amazing speed!! Would highly recommend Bolt Removals.
Customer in Cardiff Posted on 25/06/2019 , work completed 20/06/2019
Excellent all round
Customer Service
Quality
Value
Bolt Removals provided us with outstanding service and value for money. Julian and his team worked tirelessly to pack and move our belongings over two days. Their service extended to dismantling and rebuilding a large wardrobe that did not want to fit through one of our new doorways – this was beyond my expectations. The piano even kept its tune! The whole team were polite, helpful and conscientious. I definitely recommend this firm to anyone who cares about their possessions as well as their wallet!
Customer in Cardiff Posted on 12/04/2019 , work completed 05/04/2019
Moving made easy.
Customer Service
Quality
Value
We moved house and Julian from Bolt Removals made it so easy. He responded quickly, was courteous, professional and extremely helpful. Concerns were alleviated and everything was handled beautifully on the day. I recommend them without hesitation.
Rose, South Glamorgan Posted on 12/03/2019 , work completed 12/03/2019
Excellent
Customer Service
Quality
Value
After a wait of several months since receiving the initial quote and our actual moving day Mr Popa and his team were very patient and helpful in accommodating us. Everything was packed with great care and and moved with great efficiency. We would highly recommend this polite and professional crew.
Customer in Cardiff Posted on 12/02/2019 , work completed 07/02/2019
Great removal firm
Customer Service
Quality
Value
A great service from the Bolt guys, fast efficient and friendly! Great value for money and excellent communication from quote to moving day. Thanks Five stars!
Customer in Caerffili Posted on 06/02/2019 , work completed 31/01/2019
Fantastic movers!
Customer Service
Quality
Value
What an amazingly helpful and sympathetic moving crew! Julian and his team were really well-organised and hard-working as well as charming. He took all the worry out the situation with understanding, professionalism and care - not to mention a competitive price.
Customer in Cardiff Posted on 23/01/2019 , work completed 20/12/2018
Excellent service
Customer Service
Quality
Value
From the process of getting a quote through to completion of the job I was very satisfied with Bolt Removals. Julian and the crew were unfailingly polite, helpful and efficient. The packing guidance was also extremely useful.
Customer in Cardiff Posted on 22/01/2019 , work completed 20/01/2019
Very Professional & Helpful
Customer Service
Quality
Value
Bolt Removals packed and moved our belongings from our three bed house and I would not hesitate to recommend them to friends and family. They were communicative, professional, hard-working, helpful and courteous. They packed our belongings efficiently and to a high standard. There was no damage or issues, overall they made it a much less stressful experience than it might have been. Very satisfied.
Customer in Cardiff Posted on 22/01/2019 , work completed 10/01/2019
Excellent service from quote to move
Customer Service
Quality
Value
A first class removal company. We have moved twice in 2 years and Bolt Removals were by far the best, they were exceptional. Fantastic service from the initial quote through to the move. Julian is excellent and the men who helped him on the day of our move were hard working and courteous. I will be recommending them to family and friends.
Customer in Posted on 18/01/2019 , work completed 12/01/2019
Removal from Cardiff to Bridgend
Customer Service
Quality
Value
I would definitely recommend Bolt Removals Ltd for your move. Julian was so kind and helpful and they did not disappoint on the day! Everything went really smoothly and we were really impressed with the work quality they provided. Cannot fault Julian and his team at all!
Customer in Bridgend Posted on 13/12/2018 , work completed 08/12/2018
Outstanding
Customer Service
Quality
Value
Superb service, from arrival bang on time through handling of property very professionally and efficiently. Wonderful - would unquestionably use Bolt again.
Customer in Torfaen Posted on 12/12/2018 , work completed 06/12/2018
Home Removals (Bolt Removals)
Customer Service
Quality
Value
I would HIGHLY recommend Bolt Removals to anyone considering using the company and their services. Julian and his team have been nothing less than professional, helpful and completely exceeded expectations from the initial stage of the process right through to the end. Bolt Removals not only assisted me in the process but effortlessly made what is usually one of the most stressful periods, a smooth transition from one home to another. They packed each and every item with due care and attention. I have used other companies in the past that simply do not compare to Bolt. Would use this company again and recommend to EVERYONE.
Customer in Cardiff Posted on 06/12/2018 , work completed 28/11/2018
Efficient and reliable
Customer Service
Quality
Value
From quote to completion Julian and team where professional, polite and extremely efficient. I would highly recommend this removals company.
Lisaves Posted on 29/09/2018 , work completed 29/09/2018
Professional and punctual - Highly recommended
Customer Service
Quality
Value
I recently moved from Cardiff to London and chose Bolt Removals to transport my furniture and other possessions. The team were on time and handled everything with care - I couldn't have asked for anything better. I would also recommend Bolt because their prices are very reasonable. They took the time to fully assess what our move required (including a home visit) and gave us a good price. In contrast, some national providers gave us quotes of up to 4 times the amount we paid without considering how much stuff we were actually moving. It's clear that Bolt Removals are an honest business who care about their customers.
James_ Posted on 13/09/2018 , work completed 13/09/2018
Second time as good as the first
Customer Service
Quality
Value
This is the second time I have used Bolt Removals. This time they moved me from a first floor maisonette to a third floor flat so they really earned their money. The three man team worked quickly and efficiently with good humour even when being harangued by the care taker at my new place. One item of furniture got broken during the move (it was an old display cabinet and this was it's fourth move in six years) but the team were profusely apologetic and offered to replace it immediately. I would highly recommend this firm
Bluebutterfly Posted on 05/09/2018 , work completed 05/09/2018
Fab service! Definitely recommend
Customer Service
Quality
Value
We were given a removal date at short notice, and so we needed to find a reputable company ASAP. We definitely found one in Bolt Removals! Julian and the team were polite, friendly and professional. They worked really hard and quickly despite the hot temperatures that they were working in. I would definitely recommend Bolt Removals. A+ service.
Chinnery Posted on 31/07/2018 , work completed 31/07/2018
Brilliant service
Customer Service
Quality
Value
Bolt Removals helped us move our home from Cardiff to Sully. What could have been a stressful day was made a lot easier by the really fantastic service provided by this company. Everyone we met were so polite, professional and efficient. They really did go above and beyond to make our moving day stress free. I cannot recommend them enough.
Happyholly Posted on 13/07/2018 , work completed 13/07/2018
Premium service at reasonable prices
Customer Service
Quality
Value
Excellent service - the two gentlemen who had come down to help us out with the move were very professional, patient and thorough in their work. No Damages, no extra charges (even though we had slightly more stuff than initially planned) , timely and on the button. They may not be the cheapest option but are definitely worth the money by all counts. Compliments to Julian and Bolt Removals.
Virat S-M Posted on 04/06/2018 , work completed 04/06/2018
Great experience
Customer Service
Quality
Value
All went really well, great communication and information before hand. The guys arrived early and moved everything effectively and carefully.
Bex m Posted on 15/05/2018 , work completed 15/05/2018
Fair price for a fair job
Customer Service
Quality
Value
Moving day can be quite stressful of course - but these guys did their best not to add to that and probably went beyond the call of duty in terms of loading and unloading all our loose stuff - we opted to pack ourselves as it allows for a lot of sifting out junk. The beds and wardrobes were (where relevant) dismantled and reassembled without our even noticing - and the price of doing so was very reasonable. These guys aren't the cheapest - but they price fairly and don't add on extras on the day. They are certainly nowhere near the cost of the high price-bracket guys - yet they provide just as good a service in my opinion. There was a little bit of confusion over whether I had asked / paid for whatever it took to get the treadmill into its new home - and as a result I've had to do this myself after the event - but that's probably best as it requires a degree of specialist knowledge. They were friendly and courteous without being over familiar. Respectful of us and our property. I suppose the real test is, given what I know now and the five other companies that I received quotes from, would I use them again? The answer is a definite yes. Many thanks to Julian and his cheerful crew!
Tony Rucinski Posted on 16/04/2018 , work completed 16/04/2018
Thank you to Bolt removals
Customer Service
Quality
Value
Recently moved within Cardiff and was delighted with the excellent service I received from beginning to end. I had the pleasure of meeting both Julian and Adrian who had impeccable manners,very professional and instilled the greatest confidence for my move. Everything went smoothly, Stefan and Mario,two delightful young men arrived on time on the day. Flooring was covered, sofas, beds etc. all bagged up and they took great care with everything. I was astonished at how quickly they loaded the van. The same service was provided when we arrived at my new abode.Julian always answered my few phone calls and e-mails arrived by return. Their prices were very competitive too. I had dealt with 5 other companies prior to coming across them and there was no comparison on any level. I am in my 80's and this was my 3rd move on my own,so have had plenty of experience. Kathleen
Kathleen Lewis Posted on 05/04/2018 , work completed 05/04/2018
Excellent, careful, polite and reassuring service.
Customer Service
Quality
Value
Our experience with Bolt was flawless. The initial assessment was arranged quickly, and was carried out by a polite and knowledgeable representative. Even though we only gave Bolt a few days notice before we needed to move, they were able to meet our schedule and their quote was competitive. The manager was always available via phone or email, which was reassuring. The removal men were friendly, punctual, efficient and careful, laying floor covers before entering, and ensuring all of our possessions were covered and secured properly in the van. Excellent service and a stress-free move!
Rowbro Posted on 05/03/2018 , work completed 05/03/2018
Highly Recommended
Customer Service
Quality
Value
I would like to recommend and thank Julian & his team from Bolt Removals for recently helping us move property – From the very first phone call to the last item being put into the house , I found the whole process to be very professional. I turned up at the storage unit where my belongings were being kept to find the removal team already there waiting to help with my move. The team then managed my move from beginning to end with no fuss and were very friendly and helpful along the way. I would not hesitate to recommend the team at Bolt removals to anyone looking to move home.
Tuxx32 Posted on 02/03/2018 , work completed 02/03/2018
Excellent service !
Customer Service
Quality
Value
If you want to move house stress free, choose Bolt Removals! I was so impressed with the service throughout! They will be flexible, looking after your furniture, incredibly fast. I couldn’t believe how fast they managed to get the work done. Affordable prices! I couldn’t recommend enough! Thank you!
Florina86 Posted on 22/02/2018 , work completed 22/02/2018
Great job
Customer Service
Quality
Value
Excellent service performed by hard working guys.
Suzanne, South Glamorgan Posted on 16/02/2018 , work completed 16/02/2018
Very efficient service
Customer Service
Quality
Value
Bolt Removals were very efficient from start to finish. They were speedy with the estimate, very pleasant and understanding when packing up the house,and then punctual and very polite on the moving day itself. Nothing was too much trouble for the removal men- I would recommend this team to anyone.
Sarahjane Posted on 15/02/2018 , work completed 15/02/2018
Very efficient and helpful
Customer Service
Quality
Value
Julian and his team were very efficient in their entire service- from the estimate to the packing and on the actual removal day itself. Nothing was too much for them and they were very polite and patient when dealing with my elderly mother-in- law. I would always recommend them to others.
Sarahjane4, HR2 Posted on 15/02/2018 , work completed 15/02/2018
Affordable prices, reliable
Customer Service
Quality
Value
Big thanks to Julian and his team for an outstanding job moving our entire furniture from London to Cardiff. Apart from the competitive price, I appreciated the fact that they kept us up to date with everything throughout the entire service. I can wholeheartedly recommend them to anyone. Thanks again, we will be using your services in the future.
Laurabitu Posted on 07/02/2018 , work completed 07/02/2018
First class service
Customer Service
Quality
Value
Hi Julian I wanted to send you and your team a quick thank you message. From start to finish you guys were brilliant - you turned up to give us a quote at short notice, provided us with all the information and details we needed, were prompt and efficient on the day of completion, kept calm throughout the day and lastly, made sure we finally got moved into our new home. Unfortunately, it was a hugely stressful day waiting for our solicitors, the agents and also our sellers. The sellers didn’t seem to be ready at all but, your guys were brilliant and got us moved in after they left. I would highly recommend you guys to anyone. You offer a great service which was professional and friendly throughout. Well worth the money and will definitely suggest you to family who are moving in the new year! Thank you so much again. Kind regards Anthony and Charlotte
Tony_10 Posted on 06/12/2017 , work completed 06/12/2017
Very efficient move
Customer Service
Quality
Value
Bolt removals did a fantastic job helping us to move house. They arrived on time. Packed up our house with amazing speed. Dismantled furniture and had everything loaded up on time. They then unloaded and reassembled everything putting it in the rooms I wanted. They were very careful with fragile items. They were courteous to start with and got friendlier as the move progressed. I would definitely recommend them.
MollyMou Posted on 18/11/2017 , work completed 18/11/2017
Fantastic service all round
Customer Service
Quality
Value
Bolt were friendly, tidy, quick and good value for money. I used the full packing service, outstanding!
F1KF1K Posted on 13/11/2017 , work completed 13/11/2017
Thank you Bolt Removals!
Customer Service
Quality
Value
We moved from Carmarthen to Cardiff with very little notice. Julian was the only person I spoke to who made the move sound simple - other companies I felt kept putting obstacles in the way. Julian responded within half an hour to any email I sent him and provided quotations and receipts promptly. On the day Adrian and his team arrived on time and efficiently loaded each room's contents into the van. This included expertly moving a sofa bed we were unsure would fit down the tight stairs and which was very heavy. They had packed up within 1 hour! At the other side, the team carefully unloaded each item and made sure to put down protective rugs to protect the flooring. They were kind and friendly and made us feel at ease, even having a little joke with us. Bolt removals were by far the most competitive price we were quoted and represent absolute value for money. Thank you Bolt Removals.
Sophie Marie Posted on 05/09/2017 , work completed 05/09/2017
Couldn't ask for a better moving experience
Customer Service
Quality
Value
From initial call and visit to provide a quote to the end of the process (moving day), Bolt were professional and polite at all steps. Quote was reasonable (towards the cheaper end of several companies we had quoted for the job) and broken down into various options / services available so we could chose what level of service we required. Moving day was organised well with vans and men arriving on time and working at top speed until our house was empty - the guys were helpful and polite and offered advice when asked (what to take, what to leave, how to pack TVs etc.) Bolt don't charge waiting time which is good as the chain was stalled for a few hours and our vans were left waiting outside our new house - but we weren't charged extra. Unloading was just as quick and efficient as the loading had been with the removal guys happy to take everything where asked - and to correct our mistakes when we asked for kitchen boxes to be put in bedrooms etc.! Bolt were great value, had no hidden extras or charges and all our goods were moved quickly and with no damage at all.
DavidH Posted on 30/08/2017 , work completed 30/08/2017
Friendly and efficient
Customer Service
Quality
Value
Friendly, efficient and trustworthy service. The whole move was done in a few hours from packing to unloading. Would definitely use again, thanks!
duncb82 Posted on 18/07/2017 , work completed 18/07/2017
Excellent and great value service
Customer Service
Quality
Value
Feel very grateful to Bolt Removals for making my move so much less stressful than I feared it would be with their efficiency and professionalism. Moving from one end of Wales to the other I was quoted some very high prices by other companies, told that it would be a two day job etc. Thankfully Bolt came to the rescue with a great value quote and excellent, speedy, no nonsense service carried out by friendly and professional staff. I would not hesitate to highly recommend Bolt to anyone.
Marc Jones Posted on 10/07/2017 , work completed 10/07/2017
Professional and efficient service
Customer Service
Quality
Value
Very pleased with the service we received. Our driver/removal man was very professional and carried out the move to a high standard. Price was good value for money. Would definitely use again.
Andy Flower Posted on 07/07/2017 , work completed 07/07/2017
Excellent service
Customer Service
Quality
Value
Excellent experience from start to finish. Bolt Removals visited initially to give an accurate quote for the move giving me confidence that the right sized van would be used on moving day. On the day, all the items were quickly and carefully loaded into the van. This was then transported from Cardiff to Southampton and carefully unpacked into the storage facility, rather than new home as planned. All of the team were very friendly and polite and provided an excellent service, making a stressful day a lot easier. Thank you.
Which? Consumer Posted on 12/12/2016 , work completed 12/12/2016
Helped me to move house
Customer Service
Quality
Value
I would definitely recommend them, they are really good. They matched other companies quotes and I'm so happy overall.
Katherin, Cardiff Posted on 02/01/2016 , work completed 02/01/2016
Very pleased with service
Customer Service
Quality
Value
I'm so happy, I would definitely recommend this trader. What a great service from Julian and the team.
Tracy, Cardiff Posted on 02/01/2016 , work completed 02/01/2016
Very very reliable
Customer Service
Quality
Value
I'm so pleased with Julian and the team, they helped us move from one house to another and I definitely would recommend them.
Lisa, Cardiff Posted on 12/12/2015 , work completed 12/12/2015