Endorsed by Which?

Bourne Plumbing & Heating

4.9

627 Reviews

About

Endorsed since 2nd October 2013

My name is Anthony and I have been running Bourne Plumbing & Heating a family run business, for over 27 years. I offer a wide range of services, from full bathroom installations to emergency call-outs. I am also on hand to help out with smaller jobs, such as fixing leaky taps or unblocking drains.

Whether you want central heating installed, your boiler serviced, a new wet room or your existing central heating system power flushed, I’ll work with you, your builders or your architects to ensure that every job is finished to your total satisfaction, delivering complete peace of mind.

Bourne Plumbing services London and the M25 region, specialising in the West London areas of Ealing, Northfields, Richmond, Kew, Hampton. Gerrards Cross & Beaconsfield. Call with confidence – your work will be completed to the highest standards by a qualified tradesman you can trust.

Registered Gas Safe and and a member of the Chartered Institute of Plumbing & heating.

What we do

  • Plumbers

    • Emergency plumbing services
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Boiler, central heating and gas engineers

    • Radiators and central heating
    • Boiler repair
    • Boiler installation
    • Boiler servicing
    • Power flushing
  • Gas installers

  • More Services

    • gas emergencies

Customer reviews

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4.9
627 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Sort by
Good service, happy customer
Customer Service
Quality
Value
I've had a Viessmann boiler installed and I also had all the plumbing checked over. I had a complete overall of the central heating system and finished with a chemical flush. The work was very satisfactory and he worked very efficiently and I am very satisfied with the work. He was recommended by several of my neighbours.
Which? Trusted Traders Consumer Posted on 24/06/2021 , work completed 17/06/2021
professional work
Customer Service
Quality
Value
My toilet flush push button broke. I had a look and it's just not something I could fix myself as many parts needed removing / replacing in the cistern. I contacted 5 local plumbers and only Anthony from Bourne came back He came at the agreed time, went out of his way to find spare parts and fixed it. He also suggested to install stop valves to the water tanks, to avoid having to flush the whole tank next time round … Really happy with the service and will definitely use Bourne again and can recommend them.
Customer in Greater London Posted on 08/07/2021 , work completed 05/07/2021
Fantastic Plumber,Fantastic Service
Customer Service
Quality
Value
I started using Bourne Plumbing (recommended by a friend of a friend) when we needed someone to take out a bath and put in a shower (my husband had recently been diagnosed with terminal cancer), he came when he said he would, gave me a sensible quote and completed the job in a timely fashion and the pipework was amazing, so neatly done - the attention to detail incredible. We then used him again to create a downstairs toilet and utility room, entailing a new water main and connection - again all done incredibly tidily and efficiently. Our old boiler then broke down so we used Tony to install (and re-position) a new Viessmann Boiler - again all done very efficiently and with little disruption. Lastly we had a new kitchen fitted and we used Tony to carry out all the necessary plumbing. He is a pleasure to have in the house and we would not hesitate to recommend him.
PDeV in Greater London Posted on 12/08/2021 , work completed 30/05/2021
Excellent service
Customer Service
Quality
Value
I decided not to mess about when getting my boiler, radiators, hot water tank and other associated kit replaced but, instead, to use a Which Trusted Trader - so glad that I did. Anthony did everything in a timely, helpful and thorough manner, even coming out to sort out a minor problem with the water tank afterwards for no additional charge. Everything was completed on schedule, the house was left tidy and he provided a full folder of reference information - very impressive. Anthony only uses Viessmann boilers, which I believe are also recommended by Which? I know nothing about plumbing but the kit all looks great and the water is always nice and hot now. Definitely recommended.
Customer in Greater London Posted on 22/08/2021 , work completed 11/06/2021
Great service
Customer Service
Quality
Value
Rapid response time and friendly service with good advice. From phone call to fixed boiler in 7 hours what more could I ask for?
Fraser in Greater London Posted on 26/10/2021 , work completed 25/10/2021
Quick, communicative, attention to detail, tidy - a shear pleasure.
Customer Service
Quality
Value
I was switched off for gas by Cadent as I had a leak in my system. I rang around several plumbers as was without heating, hot water and cooking facilities at the beginning of December. Bourne came out the same afternoon that I called to take a look and said that my pipe needed to be rerun above ground as the leak was under the cement floor. They provided a quote within a day and then once approved booked the job in within three days. They came on-time with a team and completed the job within the day. It was a neat, professional finish with added touches of cutting cupboard doors to fit around the new pipe and changing my switch off lever. I cannot recommend Bourne highly enough. Not the cheapest quote I got, but an excellent job and worth every penny to be able to have. shower and be warm again!
Customer in Greater London Posted on 12/12/2021 , work completed 08/12/2021
Blocked washing machine waste pipe
Customer Service
Quality
Value
Bourne Plumbing and Heating attended my house soon after an opportunistic meeting in my neighbours where they were working. He diagnosed and cleared a horribly blocked and smelly waste pipe quickly with no nonsense. I would happily recommend to others with similarly blocked washing machine waste pipes and will definitely call on their services again for all matters plumbing related.
Customer in Greater London Posted on 25/04/2022 , work completed 22/04/2022
Replacement boiler
Customer Service
Quality
Value
The hot water boiler at my cafe broke down.. (important as i cannot run it without hot water). Tony was on site within 24 hrs bringing with him a replacement boiler. It was fitted within 3 hours, alongside necessary remedial work not undertaken by previous installer! Tony was friendly, efficient, clean and tidy. Everything you could ask for I would thoroughly recommend him
Customer in Greater London Posted on 11/05/2022 , work completed 11/05/2022
Blocked and leaking kitchen sink
Customer Service
Quality
Value
Anthony came and advised me on the best way to address the problem and completed the work very efficiently and professionally. He was also very helpful in discussing other plumbing issues. He has completed work for me before and I have no hesitation in recommending him.
Customer in Greater London Posted on 26/10/2022 , work completed 26/10/2022
Quick and effective
Customer Service
Quality
Value
Such a brilliant service - the problem was resolved within 30 minutes and the charge was incredibly reasonable. Polite, efficient and will 100% be using again.
Customer in Greater London Posted on 31/12/2022 , work completed 22/12/2022