Bourne Plumbing & Heating

Anthony had previously overhauled an existing sink tap during which he commented that the tap wasn’t very good quality. When the seal to the sink failed we phoned to ask for advice about getting a new one fitted. I told him what we wanted in a new tap and could he advise us. He made an appointment to come to look at it before which I emailed him to ask if he’d bring any suitable brochures. He arrived early and waited until we arrived back from a hospital appointment. He didn’t bring brochures but thoughtfully put 2 taps in his van which he thought would fit the bill. One was perfect and he said he would do it immediately if we wanted which he did and all was completed in just under an hour. The price was much as we expected and he sent an email with the cost the next day. Unfortunately, I didn’t notice the attached invoice with the bank payment details and I phoned his landline 3 times to leave a message to ask for them before ringing his mobile and speaking to him. He said his voicemail was useless and always use the Mobile and he told me where to find the bank details. But for that, the Customer service would have been 5 stars.

Bourne Plumbing delivered a highly professional outcome that exceeded my expectations across the board including a comprehensive solution to my problem. I would wholeheartedly recommend this company.

Replaced old boiler and upgraded the pipework making access easier. Kept me informed throughout, and left house clean and tidy Would recommend

Anthony Bourne carried out a very difficult piece of work in an awkward space in a loft, fitting a pump to an old system. He was very clear in how he did it, as it needed quite a lot of enterprise to succeed in achieving the result.

Tony of Bourne Plumbing and Heating replaced our old broken boiler, and upgraded our dated heating system. We now have a lovely warm home with our new boiler covered by 18 years warranty. Tony was great from first looking at the job to completion.

Anthony has done several jobs for us - most recently checking out our boiler, fixing a leak and replacing faulty taps. Each time he arranged a visit quickly and rectified the problems. He is very straightforward, extremely helpful and highly professional. We would recommend him very highly indeed.

Very pleased I chose Bourne Plumbing and Heating to fit my new radiators and Viessmann central heating boiler. Anthony provided a very clear and detailed written quotation and I felt confident with his recommendations. He was quiet and thoughtful and I believe his many years of experience helped him resolve the little issues that inevitably crop up in the course of the job. Reliable, punctual, did the job on time, no mess, and cleared up efficiently. Very pleased that the Viessmann boiler has a 12-year guarantee and that Anthony will be servicing it for me each year. No hesitation in recommending Bourne Plumbing and Heating.

Tony supplied and installed a new 170L indirect Megaflo unit as a replacement for an existing one and made essential alterations to the domestic hot and cold water system. He also serviced our Veissman boiler. This is not an easy job to do as the mentioned meglaflo unit was large and very heavy, especially when it was carried upstairs! However Tony carried out all aspects of work without any complaints and worked late into the day to ensure that the works were finished to a high specification. I have nothing but praise for Tony and the skills and professionalism he brings when carrying out and completing a job. I have used Tony for many, many years and will continue to do so and recommend him for all heating and plumbing issues.