Endorsed by Which?

Bourne Plumbing & Heating

4.9

627 Reviews

About

Endorsed since 2nd October 2013

My name is Anthony and I have been running Bourne Plumbing & Heating a family run business, for over 27 years. I offer a wide range of services, from full bathroom installations to emergency call-outs. I am also on hand to help out with smaller jobs, such as fixing leaky taps or unblocking drains.

Whether you want central heating installed, your boiler serviced, a new wet room or your existing central heating system power flushed, I’ll work with you, your builders or your architects to ensure that every job is finished to your total satisfaction, delivering complete peace of mind.

Bourne Plumbing services London and the M25 region, specialising in the West London areas of Ealing, Northfields, Richmond, Kew, Hampton. Gerrards Cross & Beaconsfield. Call with confidence – your work will be completed to the highest standards by a qualified tradesman you can trust.

Registered Gas Safe and and a member of the Chartered Institute of Plumbing & heating.

What we do

  • Plumbers

    • Emergency plumbing services
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Boiler, central heating and gas engineers

    • Radiators and central heating
    • Boiler repair
    • Boiler installation
    • Boiler servicing
    • Power flushing
  • Gas installers

  • More Services

    • gas emergencies

Customer reviews

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4.9
627 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
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Will not be using again!
Customer Service
Quality
Value
I found Anthony on Which? Trusted Traders and contacted him in relation to a leak in our toilet, but was disappointed in the services I received. It took him over a month to repair the leak after his initial visit. During this period, I had to chase several times for updates, with many unreturned phones calls and e-mails. The quality of the work (when I eventually managed to get an appointment) was good, and he left the work area clean, but it’s simply not worth the hassle. Unfortunately, I will not be using his services in the future, and I would not recommend him to anyone.
Mustafa in Greater London Posted on 05/10/2021 , work completed 24/09/2021
Fast response
Customer Service
Quality
Value
I used Bourne Plumbing earlier this year - excellent fast response and very polite and helpful. However before any big job, I would check in advance what he charges - especially for spare parts. I was shocked when the invoice came and double checked with a local plumbers' merchants - there had a been a 250% mark up. This was especially galling as one of the jobs had been incorrectly diagnosed and both the labour and expensive spare part did not fix the problem.
householder4 Posted on 30/12/2015 , work completed 30/12/2015
Quick and Efficient
Customer Service
Quality
Value
We asked Bourne plumbing to fix a broken exterior waste pipe. The job was completed quickly and efficiently.
Customer in Greater London Posted on 07/11/2021 , work completed 04/11/2021
Which? Local Review
Customer Service
Quality
Value
Good work, job well done, but did not advise me of extra costs involved. Pricey!
dahicks Posted on 02/06/2013 , work completed 02/06/2013
Which? Local Review
Customer Service
Quality
Value
New Boiler and hot water cylinder installed. Job very well done, always here when he said he would be and always picks up the phone if there are questions (which there always are when a new system is installed). The boiler which was recommended and installed was a "VIESSMANN" and we are very happy with it.
Ianleb Posted on 16/03/2011 , work completed 16/03/2011
Which? Local Review
Customer Service
Quality
Value
Anthony Sawczuk (Bourne plumbing & heating) replaced my old system boiler with a new combi Viessmann boiler. He did an excellent job, was very professional throughout and completed the whole job in 3 days. He also lent us some electric heaters whilst our old boiler was out of service. He recommended the Viessmann boiler, I hadn't heard of them but after talking to Anthony and doing my own research I agreed with his verdict; working very well so far and has better warranties than other brands I knew of. Overall, I highly recommend Anthony's work.æ
Gallagti Posted on 26/10/2010 , work completed 26/10/2010
Which? Local Review
Customer Service
Quality
Value
I was a new customer to Anthony with central heating not working in February. Anthony arranged to come the same day and fixed the boiler problem at a reasonable charge. I happily recommend Anthony.
adrianvap Posted on 27/09/2011 , work completed 27/09/2011
Which? Local Review
Customer Service
Quality
Value
Tony came round to fix my wachine machine last night at very short notice, even though he does not normally do this sort of small job. He was punctual, quick and pleasant to deal with. I'd have no hesitation in recommending him.
royster2 Posted on 09/08/2013 , work completed 09/08/2013
Which? Local Review
Customer Service
Quality
Value
Anthony has done a number of jobs at our property (fixing a boiler, replacing taps, removing a lead pipe, installing gas heating etc). Despite being busy, he was able to turn up at short notice (and arrived on time for pre-arranged appointments) and carried out the work efficiently and at a fair price. Would recommend him to anyone and will continue using him myself.
rbrowton Posted on 21/07/2014 , work completed 21/07/2014
Which? Local Review
Customer Service
Quality
Value
Good news people if you are looking for a prompt professional plumber Tony Bourne is the man to call. I got his number from which local, I phoned him and he was there he repaired my leaking pipe and also attended to some other minor repairs that i had on hold . He was tidy and clean and the bill was good value, important in these current times.
mazhiley Posted on 17/10/2010 , work completed 17/10/2010