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Endorsed by Which?
Bourne Plumbing & Heating
About
Endorsed since 2nd October 2013
My name is Anthony and I have been running Bourne Plumbing & Heating a family run business, for over 27 years. I offer a wide range of services, from full bathroom installations to emergency call-outs. I am also on hand to help out with smaller jobs, such as fixing leaky taps or unblocking drains.
Whether you want central heating installed, your boiler serviced, a new wet room or your existing central heating system power flushed, I’ll work with you, your builders or your architects to ensure that every job is finished to your total satisfaction, delivering complete peace of mind.
Bourne Plumbing services London and the M25 region, specialising in the West London areas of Ealing, Northfields, Richmond, Kew, Hampton. Gerrards Cross & Beaconsfield. Call with confidence – your work will be completed to the highest standards by a qualified tradesman you can trust.
Registered Gas Safe and and a member of the Chartered Institute of Plumbing & heating.
What we do
Plumbers
- Emergency plumbing services
Heating contractors
- Central heating systems (installation and servicing)
Boiler, central heating and gas engineers
- Radiators and central heating
- Boiler repair
- Boiler installation
- Boiler servicing
- Power flushing
Gas installers
More Services
- gas emergencies
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
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100% of the reviews we publish have been through our stringent moderation process.
4.9
635 reviews
Recommended
Recommended
by 100% of customers
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Which? Local Review
Customer Service
Quality
Value
can highly recommend Bourneplumbing. Service man arrived on time and gave an honest and fair assessment of the problem. Once a course of action was agreed, he set about his task in a fast and efficient manner. I also found him to be polite and straight forward.
PercyPigLover
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Which? Local Review
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Mr. Bourne arrived on time. He replaced three jammed shut off valves quickly and efficiently. The quality of his work is excellent. We had employed him before to repair a failed toilet cistern. I can thoroughly recommend him.
auscom
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Which? Local Review
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Tony has been to our house twice, initially to diagnose and repair a problem with our gas central heating boiler, and secondly to replace a faulty valve on the system, install a new immersion heater and do a routine service on the boiler. On both occasions he has arrived promptly, carried out the work efficiently and been pleasant and courteous to deal with. Along with his many other customers, I can happily recommend him
gemife
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Which? Local Review
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Our old boiler was leaking and needed replacing and Tony of Bourne Plumbing and Heating came to our rescue. He installed a Viessmann 26 kw combination boiler, fitted a new flue and made good the outside wall. He turned up when he said he would and was polite, professional and efficient. Tony even took off the roof of our cat enclosure to fit the flue and replaced it afterwards. He used dust sheets, cleaned up after himself and took away all the rubbish. All this took place with the minimum fuss or disturbance. Not the cheapest, but would definitely use again.
margelo
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Which? Local Review
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I needed some radiators removed fairly quickly and found his phone number in Which Local. This plumber efficiently returned phone messages. He visited us promptly to review the work and delivered a quote quickly. He turned up punctually (having changed the time to suit me) and did the job smoothly and efficiently. I am very pleased and recommend him.
Which? Trusted Traders Consumer
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Which? Local Review
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Boiler would not light up. Called Tony after reading the Which Local recommendations. Found him discreet, professionnal and reliable. No doubt in my mind that he his well skilled but I agree with other members I thought he was expensive. As others said, I do not know how much other pumbers would have charged for the same job though.
FPi
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Which? Local Review
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Tony came round one evening to look at a lavatory which wouldn't stop flushing. He turned off the water to the cistern, ordered a new valve and came back today to fit it. He was very efficient and came when he said he would. I am delighted to have found him via Which Local.
Philippa D
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Which? Local Review
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Section of soil pipe to the rear of our house needed replacing due to hole / leak. Anthony's diagnosis of the problem was accurate and he clearly outlined two possible scenarios 1)straightforwrard replacement 2) more complex operation in the event that there was insufficient original pipe length available to attach replacement pipe to. Fortunately he was able to complete soltution 1 - a quicker, less disruptive and less costly option. Excellent service and very polite manner - would definitely recommend to others.
mikeash
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Which? Local Review
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Based on the large number of other favourable recommendations on this site, I called Tony this morning when I discovered I had no hot water and no idea what the problem was! Tony arranged to call after 5pm, which was very convenient as I work on the other side of London - so no time missed in order to sit in and wait. He came on time and fixed the problem (replaced a valve) then and there - so no delay while parts were sourced. He explained everything that he was doing and did as he promised. Although I have no alternate quotes for the work completed, I thought it was extremely good value for money, given his prompt response and the immediate result and of course, I now have my hot water restored! I would highly recommend him. Indeed, I have made arrangements for Tony to return to fix some other nagging plumbing issues which although not critical, I have every confidence he can assist with.
kxread
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Which? Local Review
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Tony came round to fix an old tap that had seized up. I had had another plumber round the previous week to do the same job and it had gone again after just a couple of days. Tony has got it working perfectly again and I would not hesitate to recommend his efficient and prompt service. I will certainly be using him again in the future.
Peter, Cheadle
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Which? Local Review
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New Boiler and hot water cylinder installed. Job very well done, always here when he said he would be and always picks up the phone if there are questions (which there always are when a new system is installed). The boiler which was recommended and installed was a "VIESSMANN" and we are very happy with it.
Ianleb
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Recommended
Which? Local Review
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Value
We needed a new toliet pan and Cistern installed, and once again we asked Tony to do the work, as we had used his services on installing a new central heating system. As on previous jobs, Tony was very professional and efficient, and totally reliable. We will be using his services again for future works, and would throughly recommend him.
stevenc
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Which? Local Review
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Tony has carried out work here for some 15 years. He is very reliable and entirely trustworthy in the home. His work has ranged from minor plumbing repairs to fitting a new shower room. He has installed a new gas central heating boiler and services the system regularly. He uses good quality products from well-known suppliers. He has reliable and very competent trade associates who cooperate with him when necessary to complete new fittings and produce an excellent finish. A test of value for money is whether work is finished well and lasts. His does!
Hazel, Ealing
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Which? Local Review
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We are landlords based in Devon and contacted Bourne Plumbers in London. They very efficiently collected keys for the flat and returned them. They serviced the boiler and did a gas safety check and issued the certificates. They also changed a valve on a leaking radiator and unblocked the drain in the bath. They kept us up to date by phone or email and went to the property when they said they would. I would reccomend them highly and will use them again when we need to.
hembrough
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Which? Local Review
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Our ageing boiler broke down on Christmas Day and I called Tony on Boxing Day. He came round pretty quickly and got it running again - though this could only be a temporary repair. This month he has installed a new Viessman boiler, flushed out the radiators, installed new thermostats, checked existing pipework and replaced a piece which was too narrow. As many reviewers have said, Tony is prompt, efficient, tidy, and knows his stuff. We are very happy with the new boiler and would certainly recommend him to others.
philip1952
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Which? Local Review
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Our central heating system required a powerflush to clear the accumulated sludge built up over the years, which had led to one radiator being almost completely "cold", with "cold spots" on one or two other radiators. We found Anthony's business listed in Which? Local, and made the call. Anthony responded quickly, giving us a detailed estimate of what was required. Although not the cheapest quote, it proved to be good value for money. A date was agreed to commence the work, which initially was to introduce chemicals into the system to loosen the sludge, prior to it being flushed out of the system. When the powerflush itself was carried out, it was done professionally and efficiently, with minor disruption and mess. I would have no hesitation in using Anthony's company again for any future plumbing needs.
propsman
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Which? Local Review
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Can only confirm everything reported in the above recommendations - Tony Bourne offers a great service. He's very professional, courteous, hard working and offers good advice. When our 15+ years old boiler died he even lent us a number of heaters to keep us going. He installed a Viessen replacement boiler and carried out a system flush - our heating and hot water now seem to work much better than before. Wouldn't hesitate to recommend him.
Hamowe
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Which? Local Review
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I had another trader (recommended by a friend) come in to do a service on a boiler and it was disappointing - a leak was not detected (to add insult to injury it then cost a fortune for a simple bracket to be replaced). I turned to Which?Local and found Tony Bourne listed - the prompt service was very welcome (he came out within a couple of hours). The fix was applied on the spot and I do not think that the cost was that prohibitive given the peace of mind that I got (and I think that these services are generally expensive). At least I can now trust someone to do the job properly. Highly recommended and will use Tony's services again I am sure.
mika2609
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Which? Local Review
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Called Tony late afternoon and he was fixing my leak 4 hours later, in less than 30 minutes it was all fixed. Highly recommend. Good value, fast and clean.
Juanapilar
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Which? Local Review
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I have used this firm twice in six months, most recently on 24th January to install a new Viessen bolier in substitution for a defective Woircester boiler and to flus out the centralk heating system. The system now woirks much better than it has done for may years
Which? Trusted Traders Consumer
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Which? Local Review
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Tony installed a new viessmann boiler including a full system flush. Tony's service was prompt, professional and came in slightly under budget. I'd never heard of a viessman boiler before Tony recommended it, but I'm very pleased with the boiler as it is compact, efficient and very quiet. Tony displayed an excellent level of customer service, he explained all the costs in detail and left my home clean and tidy. I highly recommnend Bourne plumbing and viessmann boilers.
briansmiith
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Which? Local Review
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I found Bourne Plumbing through Which Local and was very happy with the service Anthony provided, he certainly lived up to expectations. He came promptly to have a look at the problems we had with two different boilers and was able to tell us straight away what the issues were, to fix one there and then and give us an accurate quote on what it would take to fix the other one. Once the parts had arrived, he was able to complete the work, giving us heating and hot water again. I would wholeheartedly recommend Anthony and Bourne Plumbing & Heating.
Katieo
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Which? Local Review
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I found Tony through Which Local when I needed a boiler service. He was able to come round a few days later and did the job within the hour, charging what I believe to be a fair rate (though I didn't get comparative quotes). He also gave me helpful advice on a couple of other plumbing issues while he was here. Tony is clearly someone who believes in doing a quality job and I would recommend him.
pumpkin1
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Which? Local Review
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This is the most professional plumbing service I have come across for a long time - courteous, well organised, efficient, and they tidy up as they go along. The task was to overhaul my central heating system, instal a new boiler, adjust radiators fitting new thermostatic valves, and fit an air vent for a gas coal fire. I will certainly use them again.
Chiswickjh
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Which? Local Review
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The plumber replaced the taps on the bath. He did an excellent job. We would definitely recommend him. He gave us an appointment within 24 hours of calling, and he arrived on time.
Ealing UK
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Recommended