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Bourne Plumbing & Heating

4.9

635 Reviews

About

Endorsed since 2nd October 2013

My name is Anthony and I have been running Bourne Plumbing & Heating a family run business, for over 27 years. I offer a wide range of services, from full bathroom installations to emergency call-outs. I am also on hand to help out with smaller jobs, such as fixing leaky taps or unblocking drains.

Whether you want central heating installed, your boiler serviced, a new wet room or your existing central heating system power flushed, I’ll work with you, your builders or your architects to ensure that every job is finished to your total satisfaction, delivering complete peace of mind.

Bourne Plumbing services London and the M25 region, specialising in the West London areas of Ealing, Northfields, Richmond, Kew, Hampton. Gerrards Cross & Beaconsfield. Call with confidence – your work will be completed to the highest standards by a qualified tradesman you can trust.

Registered Gas Safe and and a member of the Chartered Institute of Plumbing & heating.

What we do

  • Plumbers

    • Emergency plumbing services
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Boiler, central heating and gas engineers

    • Radiators and central heating
    • Boiler repair
    • Boiler installation
    • Boiler servicing
    • Power flushing
  • Gas installers

  • More Services

    • gas emergencies

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.9
635 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Sort by
Fix shower leak, install shower, install sink taps.
Customer Service
Quality
Value
Great work. Great advice. Professionally done. Very polite. Good choice on shower and taps after listening to what was required.
Customer in Greater London Posted on 26/10/2019 , work completed 25/10/2019
Excellent
Customer Service
Quality
Value
Probably the best plumber we've ever used in terms of quality of work. Great care was taken with the elements and quality of the installation and we were consulted on every step and then trained at the end. Of course, such quality takes longer and so this is not the cheapest service. But it's well worth it. We were advised to install a Viessmann boiler which so far, works perfectly.
Customer in Greater London Posted on 26/10/2019 , work completed 17/10/2019
Very good work, fast and clean.
Customer Service
Quality
Value
I needed removal of totally coroded waste disposal which stopped working, not replacing it, and turning the sink into functional sink. Anthony Sawczuk performed the job efficiently, quickly and very well. The kitchen remained clean, there was no water anywhere and the sink functions well with a new plug which was provided by him. He worked for about an hour and a half - seemed to me very efficient. The cost was reasonable. Would use him again and recommend him.
Customer in Greater London Posted on 16/10/2019 , work completed 10/10/2019
Great Service
Customer Service
Quality
Value
I discovered a gas leak one evening at 6pm and my gas supply had to be shut off, leaving me without heating or hot water. Bourne Plumbing and Heating was recommended to me. I rang and got Tony, who to my great relief, was able to come first thing the next morning. He gave me advice about the necessary repair, but for my own peace of mind, I asked him to install a new gas supply pipe from meter to boiler. Tony had all the necessary materials on the van and completed the work within a few hours. He was fast, efficient, clean and tidy in my home. He explained what he was doing and why, reassuring me all safety checks had been done. I have no hesitation in recommending Bourne Plumbing and Heating.
Customer in Greater London Posted on 20/06/2019 , work completed 24/05/2019
Very quick service
Customer Service
Quality
Value
A routine gas safety inspection turned up a slow gas leak and the gas supply was capped, leaving me without heating and hot water. I rang Anthony Sawczuk at Bourne and explained the situation. He was able to come the next morning, installed a new gas pipe between meter and boiler, and provided a new gas safety certificate. What more can you ask? Well done!
Customer in Greater London Posted on 05/05/2019 , work completed 03/04/2019
Great Job
Customer Service
Quality
Value
Tony installed a new Viessmann boiler, new pump, new piping and power flushed the system through. Always turned up at time arranged and worked a full day. Proved to be extremely reliable and trustworthy - we were happy to trust him with keys when we weren't there. Also, left the house in a clean state every evening. Would unreservedly recommend.
Customer in Greater London Posted on 30/04/2019 , work completed 18/04/2017
The charge was reasonable and the customer service was excellent.
Customer Service
Quality
Value
My flat sprung a leak during the Bank Holiday. Bourne Plumbing came out and dealt with the issue extremely promptly much to our relief! I feel they went above and beyond what I would have expected - by addressing another issue that was also there. They were also very polite and professional from start to finish. The charge was reasonable and the customer service was excellent. I intend to use this service again for plumbing needs. Many thanks for an excellent job.
Customer in Greater London Posted on 28/04/2019 , work completed 19/04/2019
Lovely
Customer Service
Quality
Value
Excellent, leaves everything clean, lovely person, carries on working, doesnt stop,
Posted on 25/04/2019 , work completed 25/04/2019
Extremely efficient
Customer Service
Quality
Value
I called Antony at 8 PM as i did not have any water. At 9:00PM was at home and at 9:10 the problem was fixed. Another plumber working on another flat has cut my water. Antony is extremely efficient and not too expensive for out of hour work.
Customer in Greater London Posted on 23/04/2019 , work completed 23/04/2019
Efficient & Prompt Service
Customer Service
Quality
Value
Anthony replaced our boiler and power flushed the system. He also fixed the overflow from the hot water cylinder which had overflowed for 7 years! He sorted all our problems from the previous unreliable plumber. Anthony is very efficient and prompt and even helps with keeping customer paperwork in order.
Customer in Greater London Posted on 16/04/2019 , work completed 10/12/2018
Great work
Customer Service
Quality
Value
Very competent and professional - replaced thermostat and valves in central heating/hot water systems. Knowledgeable, reliable and prompt.
Customer in Greater London Posted on 07/04/2019 , work completed 05/04/2019
Highly recommended
Customer Service
Quality
Value
Highly reliable and trustworthy professional. Unlike many other tradesmen Anthony will answer your call and give immediate advice. He refurbished our Gas CH after our boiler was condemned with an excellent and efficient service.
Customer in Greater London Posted on 04/04/2019 , work completed 04/04/2019
Great work
Customer Service
Quality
Value
Anthony replaced valves to a vertical radiator, having to drain the system and fiddle w a tight fitting. He was timely, patently experienced and skilled, plus tidy. I recommend him and hope to engage him for future work.
Customer in Greater London Posted on 28/03/2019 , work completed 19/03/2019
Installation of new boiler
Customer Service
Quality
Value
Installation of new Weismann which was carried out efficiently and explained throughout the whole operation by Anthony. The work was completed according to schedule and within the budget. Throughout the period of work, Anthony’s approach was professional, friendly and obliging with any queries we had. We are very satisfied with the installation of the boiler and the efficient function of it. We would recommend Bourne Plumbing for successful plumbing work.
Customer in Greater London Posted on 28/03/2019 , work completed 28/03/2019
A Great Plumber
Customer Service
Quality
Value
My boiler stopped working on one of the coldest days this year and I found Bourne Plumbing & Heating on Which Trusted Trader site. I telephoned at 8.30 am and Anthony came to inspect my 14 year old system at 9am and we discussed repairing or replacing. He promised to deliver a quote by the evening. Since I had no other means of heating he offered to purchase heaters of my choice and they arrived within the hour. A quote arrived that evening and I accepted next day and 2 working days later Anthony arrived with a Viessmann Vitodens 100 boiler, a Magna-Clean filtration unit and 12 thermostatic radiator valves plus dust sheets and a hoover. The work took 3 days plus a 1-day Power Flush during the next l4 days. There were no unforeseen extras and the work was carried out in a most efficient and professional manner and I would not hesitate to recommend Anthony.
Customer in Greater London Posted on 05/03/2019 , work completed 17/01/2019
Excellent in every respect
Customer Service
Quality
Value
Anthony and his team were marvellous, put to rights an elderly ladies heating etc which 2 sets of so called plumbers had wreaked ! 10 out of 10 ! I own a care agency and will now be only using him for repairs in my Clients houses ! His team are great as well , needed a new ceiling due to water leaks and Anthony arranged repairs , if you want a Truly Trusted Plumber look no further than Bourne Plumbing
Customer in Greater London Posted on 13/02/2019 , work completed 08/02/2019
Excellent work
Customer Service
Quality
Value
New boiler fitted, and radiators cleaned and flushed and gas fire serviced
Coral Posted on 30/01/2019 , work completed 30/01/2019
Great work, came out quickly
Customer Service
Quality
Value
Anthony came over within hours of my calling him, identified the problem quickly (a leak at the base of the toilet) and fixed it straight away. Also gave good advice on other unrelated queries. I found him through Which and this directory has been very useful for tradesmen. I'd definitely use him again.
Customer in Greater London Posted on 24/01/2019 , work completed 09/01/2019
My Review
Customer Service
Quality
Value
Replacement of faulty parts on an unvented hot water cylinder, replacing expansion vessel incorrectly installed on pipe work, combination inlet valve and TPRV. Removed existing incorrect 22mm gate valve on mains water supply to unit as it did not shut off fully. Cut out sections of pipe work and recorrect as necessary. Supplied and fitted a 22mm Adey Pro2 magnaClean unit, SpiroVent RV2 and SpiroTop unit to central heating system pipe work as recommended. Repairs to towel rail and kitchen sink tap
Nicola Posted on 10/01/2019 , work completed 10/01/2019
Recent Experience
Customer Service
Quality
Value
Contacted Bourne Plumbing in the lead-up to Christmas (was recommended to me by a work colleague who also lives in Wembley) with three issues concerning a bathroom tap, bedroom radiator and attic overflow which was overflowing! Anthony was upfront and honest, couldn’t get over for at least a few days due to volume of work and we agreed a date. He arrived on the day with all the necessary tools/parts. Talked through what needed to be done and set about fixing all three problems. Very open/honest and easy to communicate with. I will certainly re-contact for any future plumbing issues and happy to recommend him to others. He supplied a quick and professional service.
Ally (Wembley) Posted on 17/12/2018 , work completed 17/12/2018
Great Service
Customer Service
Quality
Value
New bolter installed and flushed system. Super efficienct reliable and trustworthy. Gladly and a premium for a premium and professional service.
BSTEWART Posted on 11/12/2018 , work completed 11/12/2018
Prompt, reliable and professional
Customer Service
Quality
Value
Very happy with the prompt and efficient service from Anthony. After my old boiler failed, he installed a new Viessmann boiler within 24 hours with no fuss, clearing-up after the work. Returned a few days later to power-flush the system. I got the impression of a thoroughly professional, diligent and effective worker - please keep him topped-up with cups of tea! I'm happy to recommend Bourne Plumbing and Heating.
Rob C Posted on 10/12/2018 , work completed 10/12/2018
All sorted :)
Customer Service
Quality
Value
Viessman boiler installation and power flush, toilet leak, shower temperature control and central heating valve all sorted by Anthony. Our central heating has never been so effective - wonderful.
Rachel Posted on 19/11/2018 , work completed 19/11/2018
Our go-to plumber!
Customer Service
Quality
Value
We have used Tony at Bourne Plumbing over the last 13 years. He is reliable, honest and gets the job done correctly the first time, every time.
Sixpackchick Posted on 15/11/2018 , work completed 15/11/2018
Sound professional service
Customer Service
Quality
Value
Anthony was professional in the way he went about the job and was clear on the estimated costs. Very happy with the service I received and would happily recommend Anthony.
Damien_W7 Posted on 13/11/2018 , work completed 13/11/2018