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Endorsed by Which?
Bourne Plumbing & Heating
About
Endorsed since 2nd October 2013
My name is Anthony and I have been running Bourne Plumbing & Heating a family run business, for over 27 years. I offer a wide range of services, from full bathroom installations to emergency call-outs. I am also on hand to help out with smaller jobs, such as fixing leaky taps or unblocking drains.
Whether you want central heating installed, your boiler serviced, a new wet room or your existing central heating system power flushed, I’ll work with you, your builders or your architects to ensure that every job is finished to your total satisfaction, delivering complete peace of mind.
Bourne Plumbing services London and the M25 region, specialising in the West London areas of Ealing, Northfields, Richmond, Kew, Hampton. Gerrards Cross & Beaconsfield. Call with confidence – your work will be completed to the highest standards by a qualified tradesman you can trust.
Registered Gas Safe and and a member of the Chartered Institute of Plumbing & heating.
What we do
Plumbers
- Emergency plumbing services
Heating contractors
- Central heating systems (installation and servicing)
Boiler, central heating and gas engineers
- Radiators and central heating
- Boiler repair
- Boiler installation
- Boiler servicing
- Power flushing
Gas installers
More Services
- gas emergencies
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
639 reviews
Recommended
Recommended
by 100% of customers
Sort by
Excellent service
Customer Service
Quality
Value
Tony has done various jobs over many years & I have been very satisfied with everything he has done, including recently fitting a Viessman Boiler.
Jeremy, London
, work completed
Recommended
Excellent, professional service
Customer Service
Quality
Value
I Cannot recommend Anthony more highly. He's efficient, trustworthy & professional. I have used him now for over 2 years & will continue to do so.
Brian, London
, work completed
Recommended
Excellent prompt service
Customer Service
Quality
Value
My first time of using your book & so pleased to have has such good service & cheerful too.
Angela, London
, work completed
Recommended
Amazing service - Boiler repair
Customer Service
Quality
Value
Called Anthony in a panic as my Central Heating was not working & the pipes were extremely hot. Anthony promptly attended, diagnosed the fault expertly & reassured me not to panic! Told me the cost, carried out the repair which turned out to be a replacement pump which he had on his van, so he did not have to leave the job & left the system in full working order. Highly recommend!
Sonal, Middlesex
, work completed
Recommended
Great services
Customer Service
Quality
Value
I used Tony to replace a leaking kitchen tap & he did an excellent job, providing a prompt, friendly & professional service. I would definitely use him again.
Which? Trusted Traders Consumer
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
Job completed & prompt & professional.
Doris, Middlesex
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Very fast, efficient service from Mr Bourne. He was with us with 45 minutes and sorted out an issue with our boiler as well as giving us advice on future issues we may experience with it.
Ellen_W
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
I am very pleased with the service provided by Bourne Plumbing & Heating. Our toilet flush broke and I rang Tony of Bourne Plumbing who answered straight away and agreed to come round within a couple of hours and who fixed the toilet promptly and at a reasonable cost.
Mike Amin
, work completed
Recommended
Reliable and capable
Customer Service
Quality
Value
We've used Anthony several times for a variety of jobs. He is competent and efficient. His work is of high quality.
Gerald, London
, work completed
Recommended
Fast & efficient
Customer Service
Quality
Value
Tony arrived on time, was highly professional and diagnosed the problem quickly. I would call him again if I have a plumbing issue.
Lesley, London
, work completed
Recommended
Professionally executed
Customer Service
Quality
Value
Arrived on time. Carried out work efficiently. Explained what he had done. Polite.
Yasin, Middlesex
, work completed
Recommended
My Review
Customer Service
Quality
Value
Immediate response to my initial call. Job done 2 days later. Very efficient. No mess left behind at all. Have arranged for the boiler to be serviced nearer to Christmas.
Which? Trusted Traders Consumer
, work completed
Recommended
Excellent & efficient
Customer Service
Quality
Value
Prompt response, fantastic work, neat, efficient & friendly, could not ask for more.
Vikram, London
, work completed
Recommended
My Review
Customer Service
Quality
Value
I have no hesitation in recommending Bourne Plumbing & Heating. The whole experience was hassle free, I was left with exactly what I wanted. The work was completed within a week from contacting them, which was really convenient & they were professional, able & clean.
Emily, London
, work completed
Recommended
Fast, very fast, 1st class
Customer Service
Quality
Value
My problem heater was all sorted within 3 hours of my first call. Very impressed with the service and quiet efficiency of Mr Sawczuk. I will use him again if in need.
Bryan, London
, work completed
Recommended
Very professional
Customer Service
Quality
Value
All work carried out to a very high standard, clean & tidy, excellent work, 150% recommendation.
Agnieszka, Middlesex
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
Installed Viesmann boiler, carried out regular maintenance and service to a very high standard. Highly recommend.
Andrew, London
, work completed
Recommended
Very Helpful
Customer Service
Quality
Value
Tony was very prompt in calling me back in response to my plea for help left on his phone. He came along the same day, diagnosed the problem quickly and then carried out the work with a very efficient, clean and polite manner. I would not hesitate in recommending him to anyone and found him to be totally professional and trustworthy.
Krystyna
, work completed
Recommended
Very satisfied customer
Customer Service
Quality
Value
Tony was extremely courteous, professional and friendly.He came the very next morning and resolved my problem the same day. I highly recommend his services, a very genuine person , a very professional job .
LynnLoubon
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Anthony has done a number of jobs at my flat (fixing a boiler, finding source of leaks, checking safety of flues, advising re gas cooker). Despite being in great demand, he has given support over the phone or turned up at short notice (and also come to pre-arranged appointments) and carried out the work efficiently and at a fair price. He's also very professional and pleasant. Would recommend him to anyone.
Mamab
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
Trader was highly recommended by friend in London, Pleased to say he was willing to travel outside his zone. I was looking to renew old boiler for a more efficient model, Anthony highly recommended a Viessmann which I have been highly delighted with. Unbelievably clean & tidy workmanship.
Madeleine, Essex
, work completed
Recommended
Great job
Customer Service
Quality
Value
Very polite and friendly. Did a great job putting in new bathroom. Very clean and tidy worker. Highly recommended.
Marilyn, London
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Anthony has done a number of jobs at our property (fixing a boiler, replacing taps, removing a lead pipe, installing gas heating etc). Despite being busy, he was able to turn up at short notice (and arrived on time for pre-arranged appointments) and carried out the work efficiently and at a fair price. Would recommend him to anyone and will continue using him myself.
rbrowton
, work completed
Recommended
Professional job
Customer Service
Quality
Value
Efficient, professional service from acquiring estimate through to completion of job. Explained work and very satisfactorily carried out. Happy to recommend.
Roger, London
, work completed
Recommended
Brilliant job the best
Customer Service
Quality
Value
Totally professional & thorough I can't recommend Bourne Plumbing highly enough.
Fiona, London
, work completed
Recommended
Professional & thorough
Customer Service
Quality
Value
Bourne has looked after my house boiler and replacement for many years and is a very reliable and thorough company.
Robert, London
, work completed
Recommended
Excellent, Reliable and Top Quality Service
Customer Service
Quality
Value
I have been using the services of Tony Bourne for over seven years and he has always provided a reliable service on each and every job he has undertaken for me which recently included the replacement of a full central heating system. Nigel Brookes
Bentley
, work completed
Recommended
Perfect plumbing.
Customer Service
Quality
Value
Had a great experience with Bourne Plumbing. He serviced my boiler and fitted new taps. Would use again!
S, Surrey
, work completed
Recommended
Excellent service.
Customer Service
Quality
Value
We have used Tony for over 5 years and he is the only plumber we would use. He did the plumbing for our house extension & all plumbing for house since. Very reliable & trustworthy, pleasant and friendly in all dealings. No hesitation in recommending him.
CMR402991467
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
The job involved the gas supply so was carried out safely. Am grateful to Anthony for coming at short notice and turning up at the agreed time. Would recommend Anthony without hesitation.
gedpuss
, work completed
Recommended
General repairs/maintenance
Customer Service
Quality
Value
I have known Tony for several years and whenever I have needed help at short notice he has immediately been at hand. He is thorough in explaining what needs to be done, his estimates are fair and accurate and the completed work is excellent. I would not hesitate to recommend his services. GC
Graham
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Bourne Plumbing have serviced my boiler, fitted new toilet, etc. also fitted new taps on wash basins in salon (best services ever had).
Kevin, London
, work completed
Recommended
Various plumbing & heating works
Customer Service
Quality
Value
We have used Tony over a number of years. He is very professional, efficient and tidy. We would highly recommend his services. You may be able to obtain cheaper estimates but there is a risk of using someone not as experienced and qualified which may cost you more in the long run.
PaulBryce
, work completed
Recommended
HIGHLY RECOMMENDED
Customer Service
Quality
Value
Delighted! I have a new bathroom and central heating system. Tony was pleasure to deal with and was a very clean and tidy worker, very rare nowadays. Annoyingly some of his suggestions were better than my own! The Viessmann boiler he recommended is fab. Would not hesitate to use him again.
Jools11
, work completed
Recommended
Kitchen Extension and under stairs cloakroom.
Customer Service
Quality
Value
Couldn't be happier with the work and the way it was carried out. Will call on Tony again without hesitation.
Melvins
, work completed
Recommended
Plumbing services
Customer Service
Quality
Value
I have used Tony for emergencies (burst pipes/problematic radiators and leaking toilet) and for routine boiler servicing over the past 15 years and have found him honest, reliable and very capable. I would not hesitate in recommending him.
LouAxon
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
We had to have a radiator replaced and gas pipes moved whilst having some carpentry work done in our lounge. Anthony came recommended by another Which trader (Good with Wood) and was able to fit in with timescales of the carpenter and complete the work very satisfactorily and on time at the right price, not expensive not cheap. Highly recommended and knowledgeable plumber.
Andy Simmons
, work completed
Recommended
New Viessman boiler installation
Customer Service
Quality
Value
We've used Anthony on three occasions now, the first time to try and rescue an ageing boiler, which made it through another year; the second to deal with a radiator leak and the third to have a new Viessman combi boiler installed, which he put in with ruthless efficiency within the space of a day and no mess at the end. He thinks ahead, has a big inventory of parts and inspires confidence. He's certainly not cheap but, to reiterate previous reviews, you get what you pay.
Suethompson
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Anthony installed a new boiler and radiators as well as removing the old boiler and radiators. The quote he provided was extremely detailed and professional and there were no hidden extras when we got the final bill. His workmanship was excellent, he turned up when he said he would and was extremely tidy, at the ned of each day you would not have known he had been there. His advice was very helpfull, he completed the job on time and we could not be happier with the work done. We were so impressed that we have asked him to provide a quote for a new bathroom.
Sally63
, work completed
Recommended
Consistently good service
Customer Service
Quality
Value
We've used Bourne Plumbing & Heating on several occasions and always been very satisfied with the work done. Tony is always prompt and a quick, thorough worker. He is very experienced and has always been able to sort out problems. He might not be the cheapest plumber, but he offers excellent value for money as he works quickly, carefully and efficiently and we have complete confidence in him. I have no hesitation in recommending Bourne Plumbing & Heating.
Chiora
, work completed
Recommended
Excellent - Highly Recommended
Customer Service
Quality
Value
I have been using Tony for the past 4 years. He has completely rebuilt my boiler and heating system, which had been installed very badly, to work efficently and economically. This has required multiple visits and much patience from Tony which he has always managed with a professional level of service either in person or over the phone. He is the best and I wouldn't hesitate to recommend him
Hammett
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
I had been having problems with my shower and boiler for years, and several other plumbers had got nowhere. Anthony advised on a new Viessmann boiler, fitted it quickly and neatly, and even charged less than his quote as one of the planned tasks turned out to not be needed. He also moved the boiler pipes to a better location, fixed a leak under the sink and advised on how to get the shower fixed. The boiler and shower have been running without a single niggle all winter. Anthony is the best plumber I've used and I wouldn't hesitate to recommend.
bakedbeans
, work completed
Recommended
Bourne Plumbing and Heating
Customer Service
Quality
Value
We have been using Tony (Bourne Plumbing and Heating) for the past 20+ years and have always had excellent service. Work is always efficiently carried out and to a very high standard. We would always recommend Tony to anyone looking for plumbing and heating services. Kim
britishfencing
, work completed
Recommended
Excellent - highly recommended
Customer Service
Quality
Value
Tony is an excellent plumber who always works to a very high standard. He has often come out at short notice and even in pouring rain unblocked drains! I have no hesitation in recommending him
WendyRay
, work completed
Recommended
Bourne Heating & Plumbing
Customer Service
Quality
Value
Tony's workmanship is of the highest quality and there is always a cheerful service, whether an emergency call or otherwise. He is clean and tidy and leaves the site in pristine order afterwards. He is simply the best!
Jeanne
, work completed
Recommended
Excellent boiler. Excellent plumber
Customer Service
Quality
Value
After my boiler broke last year I got Tony in to find me a good solution and install it for me. I wanted a solid, reliable, top of the range boiler that would go the distance and provide excellent heating, and i'm pleased to say my new Viessman is doing a great job. Tony is top plumber who really knows his stuff and he's a true gent. I recommend him highly.
leoarch
, work completed
Recommended
A very useful addition to your address book
Customer Service
Quality
Value
Tony Bourne has serviced my 30 year old Totterton Kingfisher 100,000 BTU boiler for the last 3 years. He is very reliable and efficient, very tidy and knowledgable. I have absolutely no hesitation in recommending Bourne Plumbing and Heating.
CyrilB
, work completed
Recommended
Highly recommended
Customer Service
Quality
Value
I have called Tony out at fairly short notice twice in a the last two years and on both occasions he has responded promptly. His work is highly professional and I have no hesitation in recommending him.
1363929
, work completed
Recommended
First experience
Customer Service
Quality
Value
Had Anthony over for the first time to do annual service of my Vliesmann Boiler. He was a pleasure to talk to, very clean and knowledgeable. Will ask for his services again.
johnhoughton
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Can't fault him for promptness, quality of work, great communication and going the extra mile.
Lcarter
, work completed
Recommended