Endorsed by Which?

Breezehot & Cold Installations ltd

5.0

24 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Established in 2008, Breeze has +20 years’ experience in domestic and commercial heating and plumbing solutions. Along with being a Which? Trusted Trader, we are Gas Safe, MCS, approved members of the Association of Plumbing, Heating Contractors, Renewable Energy Consumer Code, Worcester Bosch approved installers, Vaillant Advanced installers and Trust Mark approved.

We pride ourselves on good workmanship, open and transparent communication, and excellent customer service. Our customer database enables us to schedule our bookings efficiently - sending booking confirmations, detailed job reports, clear invoices, and automatic annual service reminders.

For domestic customers we cover the Midlands, Worcestershire and surrounding areas, offering heat pump and gas boiler installations, along with servicing, maintenance, and repairs.

For commercial customers we cover UK wide and offer installations, maintenance, and repair services to suit your business needs, for both reactive and planned work.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Renewable energy

    • Air source heat pumps

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
24 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
In safe hands
Customer Service
Quality
Value
We felt that we were in safe hands with Breeze from the first consultation. Simon’s professional approach and his wide-ranging knowledge helped us to decide between the various options in our own time. Communication and availability to deal with queries were important to us, and that was excellent from the first enquiry to the end of the project. Any queries were dealt with promptly and thoroughly, so that we always felt well-informed. Work on the project started on time, remained on schedule and was completed and ready to go within the estimated time-scale. We are very happy to recommend Breeze Hot and Cold.
Customer in Worcestershire Posted on 11/08/2023 , work completed 09/08/2023
The trader replied (on 14/08/2023)
Thank you for your lovely detailed review, it's so appreciated.
Call out and new Radiator
Customer Service
Quality
Value
We booked a call out for a leaking radiator pipe, Nick turned up on time was polite and knowledgeable he fixed the issue straight away. We asked some questions about other work that we wanted doing and he took down the details. A quote was sent and the prices was very competitive we went ahead with the additional work and once again Nick turned up on time and did a great job with some testing pipe work in our house. Would definitely recommend and will be using for further work and servicing
Customer in West Midlands Posted on 20/03/2023 , work completed 17/03/2023
The trader replied (on 14/08/2023)
Sincere apologies for the late response to your wonderful Which Trusted Traders review - we only just realised there was a reply button! Thank you so much for your lovely feedback, we will pass on the positive comments to our engineer Nick. Thanks again, it's really appreciated.
Radiator, central heating and other plumbing
Customer Service
Quality
Value
Brilliant work by Nick from Breeze. I asked for a range of work: fitting radiator thermostatic valves, installing Hive, cleaning out the radiators and servicing the gas combi boiler, and fitting a new electric shower. Nick did all the work - due to issues he ran into it took longer than expected (and I also asked for an additional TRV), but the company was great in terms of finding another slot for him to come round. I got a really strong impression that the staff employed are highly skilled and well supported, and I was impressed too by the back office operation - very friendly and quick responses. Highly recommend them.
Customer in Worcestershire Posted on 15/03/2023 , work completed 13/03/2023
The trader replied (on 14/08/2023)
Our apologies for the late response to your wonderful feedback - we only just realised there was a reply button! Thank you so much for taking the time to leave your feedback it's really appreciated. We will pass on your lovely feedback to the rest of the team.
Excellent Service
Customer Service
Quality
Value
I have used Breeze Hot & Cold for over ten years - They are a professional and friendly team who turn up on time, explain things clearly and get the job done without a fuss.
Customer in West Midlands Posted on 02/03/2023 , work completed 20/02/2023
The trader replied (on 14/08/2023)
Sincere apologies for the late response to your wonderful feedback - we only just realised there was a reply button! Thank you so much for taking the time to leave your review it's really appreciated.
Shower unit replaced very efficiently
Customer Service
Quality
Value
I had an electric shower unit replaced. Nick did the work very efficiently and professionally. He explained and demonstrated how the new shower works, and it seems to fit the bill I required. Nick was helpful and friendly and tidied up well. The whole job did not take very long, and there were no problems.
Customer in Worcestershire Posted on 06/02/2023 , work completed 31/01/2023
The trader replied (on 14/08/2023)
We're so sorry for the late response to your lovely review - we only just realised there was a reply button! We will ensure Nick receives your positive feedback. Thanks again for taking the time to leave a review, it's really appreciated.
Boiler service & Hot Water expansion vessel replacement.
Customer Service
Quality
Value
Excellent service all work completed to a high standard. The engineer came on time. He was very tidy, efficient, and knowledgeable. I would highly recommend Breeze for all heating and hot water repairs and installations.
Customer in Warwickshire Posted on 17/01/2023 , work completed 17/01/2023
The trader replied (on 14/08/2023)
Our apologies for the late response to your Which Trusted Traders review - we only just realised there was a reply button! We really appreciate that you took the time to leave a great review. The lovely feedback will be passed on to our engineer.
Highly recommended
Customer Service
Quality
Value
When it came to renewing the annual service on the gas boiler I contacted Breeze after reading positive reviews of the company on Facebook. The service of the boiler was very thorough, engineer polite, knowledgeable and very helpful plus the job was very competitively priced. Have no hesitation in recommending this company and will definitely use them again.
Customer in Worcestershire Posted on 11/01/2023 , work completed 11/01/2023
The trader replied (on 14/08/2023)
Sincere apologies for the late response to your wonderful feedback - we only just realised there was a reply button! Thank you so much for taking the time in leaving a thorough review, it's really appreciated.
Fast and efficient response
Customer Service
Quality
Value
I phoned for help with central heating breakdown at midday, and the engineer came later that afternoon for a diagnosis. He then returned the next afternoon with a replacement pump and fitted it, then checked the whole system was working. Very impressed with the swift response and solving of the problem within 36 hours! We have a very old system, so removing the old pump was difficult but the engineer was very tenacious and struggled hard till he got it out. Excellent service from the office and engineer, so I would recommend this company wholeheartedly! The engineer also brought a large fan heater to use while the system was out of order, which was very thoughtful. Office was efficient in sending quotes and bills by email. Impeccable service!
Customer in Worcestershire Posted on 12/12/2022 , work completed 07/12/2022
The trader replied (on 14/08/2023)
Sincere apologies for the late response to your wonderful feedback - we only just realised there was a reply button! We really appreciate your Which Trusted Traders review, we will pass on your wonderful comments to the engineer and our office team. Thanks again.
Very impressed with Roy who serviced my combi boiler
Customer Service
Quality
Value
I needed my combi boiler servicing and Roy turned up at the allotted time and did a thorough job and fixed one small issue. Very pleased with the overall customer service received.
Customer in Worcestershire Posted on 12/12/2022 , work completed 05/12/2022
The trader replied (on 14/08/2023)
Our apologies for the late response to your Which Trusted Traders Review - we only just realised there was a reply button! Thank you so much for the positive comments and taking the time to complete the review, it's really appreciated.
Washing machine leaking
Customer Service
Quality
Value
I contacted Breeze and they came out the same day and was great in keeping me informed of time and call outs. Nick was extremely helpful and didn’t just fix it straight away also advised what the issue is to prevent it happening in future. Would definitely recommend using this company helpful from start to finish
Customer in West Midlands Posted on 09/08/2022 , work completed 08/08/2022
The trader replied (on 14/08/2023)
Sincere apologies for the late response to your wonderful feedback - we only just realised there was a reply button! Thank you for your positive comments and taking the time time to complete the Which Trusted Traders review, it's really appreciated.