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Bricks & Water Limited

4.9

124 Reviews

About

Gas Safe registered plumbers, engineers and trades people

It doesn't matter if you need to repair a burst pipe or unblock a drain, we can help.

Bricks and water provides all necessary servicing breakdown support and certification to some of London s largest residential landlords and managing agents.

By employing plumbers and other skilled trades, some with over 30 years experience our mission is to be recognised for providing a professional service with integrity, guaranteeing 100% customer satisfaction.

The majority of of our business comes through referrals from satisfied customers, our success relies on word-of-mouth, so do spread the word if you are happy with our service. (and please let us know if you are not)

If you don't want to take time off work, we can collect your keys from your workplace, do the work and then return your keys to you later in the day.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Underfloor heating
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler servicing
    • Gas cooker installation
    • Gas cooker repair
    • Gas emergencies
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
  • Plumbers

    • Emergency plumbing services
    • Water softener installation and maintenance
    • Unvented cylinder installation and maintenance
  • Builders

    • Building services
    • Conservatories
    • Extensions
    • Garage conversions
    • Loft conversions
    • Guttering repair services
    • Curtain walling
    • Plastering
    • Porches
  • Bathroom fitters

    • Bathroom refurbishment
    • Bathroom design services
    • Bathroom suppliers
    • Wet rooms
    • Accessible bathrooms and showers
    • Bathroom Installation
    • Bathroom tiling
    • Electric Showers
    • Bath re-enamelling and surfacing
  • Kitchen fitters

    • Kitchen installation
    • Kitchen design
    • Kitchen refurbishment
    • Granite Worktops
    • Kitchen worktops
    • Kitchen tiling
  • More Services

    • gas safe

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.9
124 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Honest service. Sorted leak
Customer Service
Quality
Value
Called Bricks and Mortar this morning 21/11/24. Explained I had constant dripping from the back of the sink. The woman answering the phone said she would endeavour to get someone around. A man came round, was absolutely lovely, resolved the issue straight away, and explained clearly what needed to be done to rectify the issue, (as I had stupidly booked in someone else for the following day ) the very honest kind man from Bricks and mortar didn't even charge me. Thank you Bricks and Mortar for your kindness today.
Customer in Greater London Posted on 21/11/2024 , work completed 21/11/2024
Excellent service
Customer Service
Quality
Value
Bricks & Water carried out a careful on-site survey of a water-related problem in my property, prefaced by examination of online photos, and followed-up by a diagnosis of the problem, plus a separate on-site visit to put right a practical separate problem that had come to light. Robert W as previously has been an expert, but also humane and humorous adviser from B&W! Thanks!
Customer in Greater London Posted on 12/08/2024 , work completed 11/07/2024
As soon as they were here I had confidence in their work
Customer Service
Quality
Value
Water was leaking from a joint on the mains pipe leading into a very old toilet cistern. They replaced the pipework completely but then found that another joint on an inlet was worn and would soon leak. Sorted out the parts needed and worked very efficiently. I would use this Company again.
Customer in Greater London Posted on 01/08/2024 , work completed 01/08/2024
Outstanding and reliable
Customer Service
Quality
Value
Any customers out there that needs plumbing works done in their homes use bricks and water ltd these contractors are very professional and polite will never let you down with excellent customer Service, these contractors will go out of they way to help will give these contractors 5 star.
Customer in Greater London Posted on 02/07/2024 , work completed 02/01/2024
High standard of workmanship, excellent communication, completed within the 3 day estimate and exactly to the original estimate.
Customer Service
Quality
Value
High standard of workmanship, excellent communication from Robert during the works, completed within the 3 day estimate and exactly to the original estimate - for both labour and materials. Robert provided daily updates during the 3 days of work and was very attentive and helpful throughout. The works consisted of the removal and replacement of the bathroom floor tiles, sub-floor, W.C. and repair of a pipeleak under the sub-floor.
Customer in Greater London Posted on 19/06/2024 , work completed 30/04/2024
Excellent work, again
Customer Service
Quality
Value
Every time I get work done by Bricks and Water, I walk away really happy with the work and experience. Robert is incredibly competent, calm and kind, and his team always do great work, leaving the place tidy after. I can't recommend them highly enough. Thank you Robert and the team.
Customer in Greater London Posted on 06/06/2024 , work completed 04/06/2024
Fab service, sensible price
Customer Service
Quality
Value
Robert and his team have done a couple of short projects for us: fitting smart thermostats on the central heating (and then servicing the rest of the system); and sorting out some leaky cisterns. He's been completely reliable. Sensible prices based on their time and the cost of materials (which they sourced). ...also a delightful and flexible approach, so they put up a shower screen while they were on site - they were completely happy to help where they could.
Customer in East Sussex Posted on 15/04/2024 , work completed 12/04/2024
Not a great experience
I contacted Bricks & Water after reading the glowing reviews on here. Unfortunately my experience was not a good one. I explained the job to them and after being told how expensive it would be I was repetedly asked to take a lot of photos of my boiler and to read the terms and conditions of their website. I duly took the required photos and emailed them, as requested. There was no response to my email, so after several days I contacted them again asking for a reply. Again several days passed and to-date I've heard nothing back from them. I can only imagine that they weren't interested in the job after all. It's disappointing to have my time wasted taking photos and reading T&C's when they can't even be bothered to respond to an email.
Customer in Greater London Posted on 19/03/2024 (Reviewer did not use service)
Excellent service
Customer Service
Quality
Value
If, like me, you've found in the past that locating a decent plumber is about as easy as getting your hands on the Holy Grail, then fear not - just call Bricks and Water. Robert and Ricky are professional, genial, trustworthy, and get the job done quickly. You couldn't hope for nicer or more helpful people, and they're a real pleasure to do business with.
Customer in Greater London Posted on 21/02/2024 , work completed 21/02/2024
Fantastic service
Customer Service
Quality
Value
We recently had an issue with a leaking tap and a faulty water valve at my place, and we called Bricks and Water. The service provided was nothing short of fantastic. Robert came to inspect the problem first, to determine which things had to be bought beforehand and came the day after to fix it. Not only was he highly professional in addressing the technical issues, but he also ensured that the work area was left tidy after the repairs were completed. Besides Robert's excellent work, it was a pleasure to talk with him and the whole experience was smooth and fantastic. I would definitely recommend his services to anyone in need of a reliable and skilled plumber.
Customer in Greater London Posted on 06/02/2024 , work completed 25/01/2024