Bricks & Water Limited

Called Bricks and Mortar this morning 21/11/24. Explained I had constant dripping from the back of the sink. The woman answering the phone said she would endeavour to get someone around. A man came round, was absolutely lovely, resolved the issue straight away, and explained clearly what needed to be done to rectify the issue, (as I had stupidly booked in someone else for the following day ) the very honest kind man from Bricks and mortar didn't even charge me. Thank you Bricks and Mortar for your kindness today.

Bricks & Water carried out a careful on-site survey of a water-related problem in my property, prefaced by examination of online photos, and followed-up by a diagnosis of the problem, plus a separate on-site visit to put right a practical separate problem that had come to light. Robert W as previously has been an expert, but also humane and humorous adviser from B&W! Thanks!

Water was leaking from a joint on the mains pipe leading into a very old toilet cistern. They replaced the pipework completely but then found that another joint on an inlet was worn and would soon leak. Sorted out the parts needed and worked very efficiently. I would use this Company again.

Any customers out there that needs plumbing works done in their homes use bricks and water ltd these contractors are very professional and polite will never let you down with excellent customer Service, these contractors will go out of they way to help will give these contractors 5 star.

High standard of workmanship, excellent communication from Robert during the works, completed within the 3 day estimate and exactly to the original estimate - for both labour and materials. Robert provided daily updates during the 3 days of work and was very attentive and helpful throughout. The works consisted of the removal and replacement of the bathroom floor tiles, sub-floor, W.C. and repair of a pipeleak under the sub-floor.

Every time I get work done by Bricks and Water, I walk away really happy with the work and experience. Robert is incredibly competent, calm and kind, and his team always do great work, leaving the place tidy after. I can't recommend them highly enough. Thank you Robert and the team.

Robert and his team have done a couple of short projects for us: fitting smart thermostats on the central heating (and then servicing the rest of the system); and sorting out some leaky cisterns. He's been completely reliable. Sensible prices based on their time and the cost of materials (which they sourced). ...also a delightful and flexible approach, so they put up a shower screen while they were on site - they were completely happy to help where they could.

I contacted Bricks & Water after reading the glowing reviews on here. Unfortunately my experience was not a good one. I explained the job to them and after being told how expensive it would be I was repetedly asked to take a lot of photos of my boiler and to read the terms and conditions of their website. I duly took the required photos and emailed them, as requested. There was no response to my email, so after several days I contacted them again asking for a reply. Again several days passed and to-date I've heard nothing back from them. I can only imagine that they weren't interested in the job after all. It's disappointing to have my time wasted taking photos and reading T&C's when they can't even be bothered to respond to an email.

If, like me, you've found in the past that locating a decent plumber is about as easy as getting your hands on the Holy Grail, then fear not - just call Bricks and Water. Robert and Ricky are professional, genial, trustworthy, and get the job done quickly. You couldn't hope for nicer or more helpful people, and they're a real pleasure to do business with.

We recently had an issue with a leaking tap and a faulty water valve at my place, and we called Bricks and Water. The service provided was nothing short of fantastic. Robert came to inspect the problem first, to determine which things had to be bought beforehand and came the day after to fix it. Not only was he highly professional in addressing the technical issues, but he also ensured that the work area was left tidy after the repairs were completed. Besides Robert's excellent work, it was a pleasure to talk with him and the whole experience was smooth and fantastic. I would definitely recommend his services to anyone in need of a reliable and skilled plumber.

BRICKS and WATER, very highly recommended. As a retired trader, I still respond to my long-standing customers, and, for extensive work, introduce them to subcontractors. Robert, from Bricks and Water, keeps me and customers well informed, and responds quickly to emergencies, at end of his working day. Very honest, and good workman. OLDun.

Boiler broke down, engineer came within the day and fixed the issue within 30 minutes at a fair competitive price. Excellent service and well recommended.

The valve on my sitting room radiator started to leak overnight. By morning my carpet was completely soaked through. In the morning afterI discovered the leak I phoned Bricks & Water and spoke to Robert Wright the CEO. Just after 1pm Robert arrived in person and he personally fixed the problem. Not only is he very professional but he is also takes an interest in your problems and gives very good advice on the best way to proceed. I would highly recommen his companyd

Robert and his team did an excellent job repairing the front door. They responded immediately, got the work done and the work is to a high standard with security in mind. Thanks.

I use Bricks and Water to complete my annual Gas Safety Certs on a rental property I have. Robert is fantastic to deal with and always gets the certificates back to me that day. We recently had an issue with our boiler at home. It had been fitted by another plumber who had done a vanishing act on us. Robert came and sorted it without any fuss.

Bricks and Water carried out a service on my boiler. Robert was very helpful and reassuring, and the knowledgeable engineer completed the job swiftly, professionally and to a high standard. I wouldn't hesitate to use Bricks and Water again for any future plumbing jobs.

Found Robert and Ricky to be very professional, very tidy and knowledgeable. The work was completed in a timely manner and great finish. Would definitely use them again, and highly recommend them.

I called in Robert for work to be done in the home of a vulnerable family as I know he has great people skills. All work was done with the customers special needs in mind. Robert and Ricky did a great job in ensuring their customer understood the work that needed to be done and treated them with the utmost dignity and sensitivity needed to ensure they felt comfortable and happy with the work. When one aspect of the work presented a challenge (drilling into a wall) they kept us informed and returned the next day to complete the job with great efficiency. They ensured that even the smallest of jobs (eg installing child safety gates) to the plumbing and decorativing work and installing curtain rails and door locks etc were done in a timely manner and they left the premises clean and tidy. Robert checked in throughout the time the work was ongoing to help where needed to ensure the work could be completed quickly so as to prevent as little distruption as possible within the household of his customer. Robert and Ricky have great work ethics and have the right temperament for all types of customers and this is why I knew they would be the right people to do the work for this vulnerable family. Thank you both for great customer service.

Not the first time we’ve used Bricks and Water and whilst it’s never great having plumbing issues to sort out, it’s always a pleasure dealing with Robert and his team. I find household maintenance issues pretty stressful but Robert and Ricky are so nice to deal with you can’t help but relax. They tell you clearly what the problem is, what the options are and then just get on with it. Totally trustworthy of course. The main issue was the replacement of part of a leaking drain pipe with repointing work which was dealt with efficiently by Ricky. Robert sorted out a minor issue with a blocked sink. Ricky attempted to fix a dripping tap but it turned out that the taps actually need replacing so that can wait until next time. He also tightened up a wobbly kitchen sink tap which I’d just discovered was leaking under the kitchen sink but again that’s unfixable and needs replacing (which I already knew as Robert had told me so 18 months before). After care excellent as well - Robert gave me a call the following day to say that he’d reflected on my tap problem and I could actually replace just the taps (the bits you twist) rather than the bit the water comes out of as well. A nice courtesy as I won’t be replacing the taps for a couple of months. I’d happily recommend Bricks and Water.

Robert and his team have just finished painting my flat. I first used them to solve a plumbing conundrum and now painting, what can’t they do. They’re friendly, get things done and I couldn’t recommend them enough.

Robert and his team are fantastic! We needed some smaller jobs (changing taps) that needed attention. His team arrived promptly and we’re both very courteous and professional the entire time. He didn’t waste any time faffing around and got straight to things and had us sorted in no time. It’s so hard to find reliable tradespeople these days and it’s so refreshing that Robert and his team are a top notch group. I’d highly recommend them for your plumbing (and other needs). Robert has a network of tradespeople that can be pulled in as needed for other job types (elec etc).

Robert is an excellent 'front man' for Bricks and Water. Professional, helpful, and a touch of humour and doing a great job. Although we had to wait awhile to get the job done (it wasn't actually urgent) it was done with efficiency and minimum disruption. When there have been urgent /emergency jobs that need sorting Robert has been available at the drop of a hat. Thank you!

Robert from bricks & water was a godsend I was live in Sussex and had to sort out a flat in London getting it ready to rent for my brother after a family death. I had been let down by trades men and then found Robert who took on the whole projects dealing with roof, gas, electric and even a deep clean. Kept myself and brother every step of the way l would highly recommend Bricks & Water for there reliability, professionalism and value for money. Robert was friendly and easy to talk to Thank you

I had a blocked drain emergency over the Easter weekend and Robert was very helpful and came out at short notice. It was a difficult job but Robert got it sorted for a reasonable price. Would highly recommend.

I phoned this company and spoke to a lady who tried to get through to the plumbers but they were busy so she said they would call me. 24hrs later and I hadn't received a call, so I phoned back, the lady who answered found my enquiry from the day before and she spoke to the plumbers who were again busy. She passed me a request to, read the Ts&Cs on the site, photograph the work required and provided an email address to send the photos to; all of which I did along with an explanation of the work required. On 13th May having still heard nothing I forwarded the email with the photos to their main email address pointing out that they still had not contacted me and including the sentence "I still haven't had a reply from anybody. If you cannot undertake the work for some reason could someone please let me know, if you can do the work could we please talk to arrange a viable date/time?" 4 days later and still nothing, I have now arranged for another plumber to do the work.

Bricks and Water are a very professional team of heating engineers and gas fitters. They completed our landlord gas safety certificate in a professional, friendly way. It is easy to arrange an appointment and the engineer arrived on time. They told me in advance how much it would be, and then invoiced me for the same amount. In emergency situations they are incredibly responsive We would recommend Bricks and Water.

I have used Bricks & Water as and when over the years and always recommend their services to neighbours. The heating in our house was not working across all floors as it should. Within 24 hours of me sending a text message for assistance, a phone call was returned and a same day visit was organised. The issue was a blown fuse, so fixed immediately. And then a boiler service done thereafter (it needed one as it had been a few years). The staff know their stuff so I trust them.

Robert and his team at Bricks and Water have been helping with plumbing at my house in SE15 for nearly a decade now. No job has been too big or small, or too urgent - they have been on hand to help out on many emergencies and recently fitted a new boiler on very short notice. Always friendly and professional, I would not hesitate to recommend.

We used Robert and his team to remove an old and install a new bath. We were away for the week and so left the keys and let them get on with it. We came home to a perfectly finished job - you wouldn't have known they were there aside from the fact the bath was new. I really appreciated the fact that, when they needed to source some new tiles, Robert just hopped in his van and went to the shop. Work didn't stop and they didn't leave until the job was totally finished. They are a really friendly, trust-worthy team. Would def recommend.

I highly recommend Bricks & Water. Robert and Robert were responsive to our calls, discussed and explained the work that was needed, patiently considered our opinions, and undertook the work in a timely fashion. Indeed, they completed ahead of schedule once they had an unexpected opening in their diary. The work was executed neatly, and we are fully satisfied with the outcome. Thank you!

We had a really positive experience with Rob and his team - they came to look at our boiler really promptly and chased up getting parts for us to fix the issue asap. They also kindly brought us a fan heater in the interim so we weren't freezing in the house, really kind!

Robert and Robert from Bricks and Water were faced with a tricky replacement and installation but cheerfully and very efficiently completed the work to my entire satisfaction. They had to create a new “service hatch” to fit the new (slightly higher) macerator into a small space and this obviated the need to remove tiling in the bathroom. The cost was very fair considering the work involved and I am happy to give them my full recommendation. Thank you both.

Fast response and very happy with the work done. Robert was professional and clear about what was required. Would definitely recommend

These guys are brilliant. They did a great job, went above and beyond, and provided a great service.

If we have a plumbing issue we always contact Robert at Bricks and Water. He and his team have helped us many times over the years. ...and we wouldn't consider using anyone else. He has aways come up with solutions to seemingly intractable problems. Plus...We know he is reliable and will do a quality job at a very competitive price.

Robert attended to fix a very slowly draining bath drain in our flat. He did a great job and was very thorough. On top of this, I found him to be a very kind and friendly person, which is always a bonus! I would not hesitate to recommend this service.

I have used the services of Bricks & Water in the past (pre pandemic), and shall certainly be using them again. They are very friendly and accommodating, and the work was carried out swiftly and professionally. I am a very satisfied customer.

Robert Wright at Bricks and Water Ltd has again provided first class and careful work and on this occasion resolved our tap-problem speedily and more than satisfactorily.

I have suffered 2 cold winters in the downstairs rooms in my house in Loughborough Junction. It transpired there was a blockage in the system which another plumber had failed to solve. Robert from Bricks and Water solved the problem so next winter I will no long have to decamp upstairs. Result.

Excellent work done by Robert and his team. Have used him multiple times and has always delivered on time and budget. One of the best and honest plumbers I've experienced in South London over the last 20 years. I can understand why his company is also used by the management company for my second property in SE London. If only I had found out about him years ago. Thanks again Robert. Bricks and Water will be the only plumbers I use now going forward.

Very good service. Bricks and Water recommended to me by a friend for some bathroom work, but this was a semi emergency and I felt able to phone Robert on a Sunday evening! He arrived in under an hour following my call on Monday morning and unblocked the sink without making any mess at all! It was fairly tricky. Robert is extremely helpful and pleasant; the work was undertaken in a very professional manner with no hidden extras. We hadn't agreed a price beforehand but Robert did point out on site his rates. They were not excessive, in my opinion, for an emergency service of such good quality!

I have used Robert twice, once with a leak from my flat into the one below and one from the one above into mine. In both cases, he's solved the problem quickly when others have missed it. It is such a relief to know I can call someone like him to just come and sort out the problem! And on top of that, he's just lovely to deal with :)

The team are a pleasure to work with. Always professional and friendly, they get the job done quickly and effectively, and are always happy to share advice and knowledge. Highly recommended, they will become your go to for any future jobs!

Very pleased to have come across Bricks and Water when trying to find the right company to detect a leaking wall (internal pipe so need a plumber or coming from outside so more in the building line). The lovely Robert came to visit, check it out as well as my various other plumbing niggles (just moved in). Sorted out the next day by Ricky even though in the between Xmas and New Year period. Great service, nice folk.

Boiler stops Monday morning - Robert called - boiler fixed by late afternoon - brilliant service and charming people

A callout to fix a broken boiler evoked an extraordinarily quick and effective response. Robert from Bricks & Water came to our home today, a Friday, at lunchtime, about an hour after my callout. He had managed to include a visit to our home for a quick look-see, by a quick rescheduling of his jobs. He was able to identify the problem, and fix it, quickly, during that visit, saving my family and me any worry about, and waiting for, getting back our hot water and central heating, over a weekend. I've learned from good experiences to trust Bricks & Water for great customer-friendly responsiveness and communications; excellent work, and transparent and very reasonable pricing. I recommend highly.

My hot water supply had failed and I phoned Bricks and Water getting through very easily. Robert was then able to attend promptly. He quickly established that the immersion heater had failed and that the hot water cylinder - which had been damaged some years ago by a cowboy plumber- was no longer useable. It was no easy job to extract the tight-fitting cylinder from the cupboard into which it was built but Robert completed this quickly and efficiently. He gave excellent advice on options for replacement including what would be involved in the alternative possibility of finishing the job of connecting up a gas boiler etc which had been left uncompleted a few years previously. Overall, I found the cost very reasonable and really appreciated Robert's friendly and communicative approach.

Friendly, prompt and helpful service from one of the most knowledgeable engineers I’ve encountered in a long while. Will certainly use this company again.

My thanks to Robert and everyone at Bricks and Water. Robert visited at 7pm in the evening to help me out and having identified the problem B&W returned promptly the next morning with an essential part. I have used B&W for a range of plumbing and home improvement work over many years. They are always responsive and reliable I wouldn’t use anyone else locally.

We had a couple of jobs to sort, managed to add the problem tap just prior to visit as we discovered the problem only the day before! This was a huge relief as it was leaking into the cupboard below. The person attending was very helpful and courteous and took great care to remove the pieces of broken tile from the bath.

Robert and his team have attended to several issues in my house before but I was particularly grateful for the swift replacement of my boiler last week. A stressful situation was resolved by Bricks & Water's good old craft and advice. In times of faceless internet plumbers and gas engineers, there is nothing more reassuring than people who care about their craft and personal customer service. Thank you Bricks & Water!

This is the second time in about 6 weeks that I have had occasion to call on the services of Bricks & Water. The owner of the company, Robert Wright, couldn't have been more helpful. on the first occasion I had a blocked sink which I couldn't clear. Within the hour Robert himself was at my door and expertly cleared the blockage and he didn't use any chemicals. Once again today he came to my rescue to fit an induction hob as the supplier of the hob decided they were unable to install it. By mid afternoon I had the new hob up and running. I have always found the tradespeople from Brick & Water to by pole, tidy and above all knowledgeable.

Robert and his team were fantastic. They delivered a great, personal service and were really flexible. I highly recommend them!

Robert visited our home promptly after we contacted him and quoted for a new boiler at a very competitive price. He arranged the work quickly and and was approachable and easy to contact throughout and the work was done in a similarly friendly and approachable manner. We would and have recommended Robert to others for this kind of work.

Prompt response to our call. And the work was carried out efficiently, calmly and above all cheerfully. This the second time we have used Bricks & Water and their work is unfailingly first-class.

Replacement immersion heater done very promptly and efficiently. Great communication and very friendly.

Oven failed. Called them as they'd previously done a good service on our gas boiler B&W quickly identified that the oven fail had triggered a very unusual fault in the breaker box. Very experienced guys located the fault, fixed the box with minimum hassle. Also checked the box was ok before moving on. They worked quickly and really knew their stuff. Reasonable price too. Would definitely use them again.

Bricks and Water have always delivered on their promise at fixing every plumbing issue I have had St my home and for a fair price. Would always recommend and their record speaks for itself. 100% reliable!

In response to our broken drain pipe, which crashed onto the conservatory roof, Robert arrived speedily. The pipe was replaced, quicker than expected. He followed up with a piece of work we raised, all done a day earlier than first indicated. A good and efficient job done. A welcome, positive and cheery response in the middle of Lockdown.

I have used Robert twice now and have been delighted with his service both times. He returns calls quickly and is always polite, friendly and kind. He is clean and tidy in his workmanship, which was done quickly but thoroughly on both occasions. I would not hesitate to recommend Robert to anyone. Simply wonderful.

I moved into my new flat in London over the weekend, having just arrived from Spain and facing quarantining at home due to the covid pandemic. When I arrived, the heating wasn't working and I was worried I'd have to spend the full quarantine shivering! Robert Wright from Bricks & Water was amazing and was able and willing to help me figure things out over the phone/video. He helped me (virtually) figure out the boiler. We spoke on the phone on Saturday evening, he reviewed videos I sent him, gave me instructions, texted me reminders and eventually, we got the heating going. He even called me back on Monday to check that everything was working and that I was okay. I have never felt this supported by a trader, and I couldn't recommend Bricks & Water and Robert specifically more strongly. Thank you!

Bricks and Water were employed to repair and paint the external woodwork and sills of a Victorian property and also repair a parapet wall above the roof. A great job was done with great customer service.

My job was carried out at very short notice, on a Saturday, and fully resolved within an hour of me first calling. I found Bricks and Water to be reliable, very professional and reasonably priced. From this first experience, they would certainly be top of my list for future plumbing jobs. Highly recommended.

Woke up to no hot water and Robert helped me via a few phone calls across the morning, talking me through how to make a possible fix (which worked) and called back to check if it was working yet. Gave advice for the future and didn't charge anything for his time. I will definitely be using him next time the boiler is on the blink! Thanks Robert!

Robert was a pleasure to deal with. He has a team of very experienced and professional engineers &very quick for a call out. We have a really old boiler and Robert ensured we got it working again (for a reasonable price) which is a bit of a miracle! I highly recommend and will be calling them for any future work!

Had a problem with the inlet valve of my London flat. I could not get there and rang Robert. He sized up the situation, took the initiative and went round and did it. His emails and messages gave me full confidence. Although I have not been able to view his work I am sure it is excellent and have every confidence that in the unlikely event there is any problem he will be straight round. I would very strongly recommend him.

Second time of using Bricks and Water, and same excellent process and outcome: very speedy response (with good liaison between the company's admin/ back-up staff and in-the-field staff), and then speedy, on-time, thorough and punctilious on-site work, by business-like and courteous (and safety-conscious) engineer. Pricing is transparent. I recommend Bricks and Water, and plan to use the company again.

Robert came to repair leaking pipes under my kitchen sink in an emergency. The work was completed quickly, no mess and with a great sense of humour. I would highly recommend this plumber to others.

I needed a plumber fairly quickly to just do a fairly small repair to a toilet, and the appointment had to fit in with my schedule. I chose Bricks & Water from a google search for plumbers in my area, and I am very glad I did. Not only were they able to come the next day, but at exactly the time that was convenient for me. Robert was extremely friendly and assessed the problem quickly and set about fixing it. I would recommend him to any of my friends, and thought his rates very reasonable.

Just a kind-hearted soul, Robert is. Bike lock got jammed chained to a fence, saw Robert park up on the roadside and took a chance to ask for his help and he took time out to help me with my predicament, which I am enormously grateful. It's reassuring to know that a stranger like Robert would go out of their way to help anyone in a difficult position. Thanks again, can't say it enough!

I was notified by the neighbour living below me that there was a leak. Robert was lovely, he arrived very quickly and located the leak was caused by the washing machine hose. He provided a report for the washing machine manufacturer as the leak was caused by engineer sent by the manufacturer. I would definitely use again.

Robert is very helpful and reliable, he comes whenever there is an emergency and is always willing to help.

I had a boiler failure, which Robert (wearing a face shield) tried to resolve, until we agreed it had co-morbidities, severe underlying conditions. Robert charged me very gently for his time. When the replacement boiler needed to be installed, which would require them to work for four hours in my flat, his two charming deputies were diligent in promoting ventilation, wearing face coverings and not minding that we kept out of the way. Rapid adjustment to changing circumstances, thank you!

Task (boiler repair) done quickly, efficiently and effectively (and with use of good judgement on the part of the heating engineer), and courteously.

Bricks and Water carried out a first class job. They were punctual, polite and good value for money. I particularly appreciated the fact that they were willing to go the extra mile to get the job right. I would have no hesitation in using Bricks and Water again and likewise to recommend them to others.

I had a blocked drain that was backing up into the washing machine and the kitchen sink. Called Robert in the morning and he was with me by lunchtime. He analysed the problem quickly and sorted the blockage out efficiently and in good time. An extremely nice individual, totally professional and altogether a thoroughly pleasant experience which is saying a lot while going through a plumbing nightmare. Would recommend without hesitation and will be my go to for future plumbing requirements! Thanks Robert!

I was experiencing problems with my boiler this afternoon and lost both the heating and the hot water. I called Bricks and Waters and spoke to Robert who was kind enough to assist me over the phone and I was able to resolve the issue by sending him pictures of the boiler and the pressure unit. There was no charge for this help over the phone and he was very efficient and the problem was sorted in a matter of minutes. Will definitely use this company again the next time I need my boiler checked at my home.

We had a water leak into our kichen. Following investigation it turned out to be a rusted steel pipe above the kitchen. Expert diagnosis discovered it was possible to do a more minor repair as pipe was actually redundant and from old pipe work leading down to outside the house so saving very major pipework! The work was done efficiently and they speedily came and repaired. They were very courteous and helpful.

I needed the gas boiler serviced, an important job, but not an emergency. I phoned on Monday and the boiler was serviced on Wednesday morning. I was told when to expect the engineer, he was on time and efficient. The price I was quoted was the price I paid. Robert was conscientious from the first telephone call until the job was complete at keeping in touch.

Bricks and Water has solved our plumbing problems for the last three years. These have included fast action mending a dodgy boiler, installing a gas oven (from Currys who were supposed to do the job but didn't...) and most recently an early morning emergency with a gushing hot water tap in the kitchen. Robert and team give great advice over the phone and in person, they arrive promptly and are amazing at solving problems head on.

This company was suggested to me regarding the above. After getting some ridiculous quotes, I arranged the job with Bricks & Water. The plumber (Robert) arrived on time, was friendly quick and tidy. As a single women I am very wary of being overcharged. As such, I was very surprised at the very reasonable amount they charged me. I would recommend Bricks & Water to anyone. Will definitely consider when I renovate my kitchen & bathroom.

Job well done - problem with small leak in heating sorted and main tank overflowing solved. Robert was massively patient as he worked around my last minute work changes and he rescheduled to come over and fix problems. Have used bricks and water in the past - good job at fair price.

We've used Robert several times over the years. He has always been reliable, trustworthy and good value for money. Most recently our boiler broke on Saturday afternoon. Robert had it fixed within the hour with no fuss.

My tenant's boiler went on the blink - just as the weather turned cold. I had one plumber come to assess who suggested I needed a new boiler. Not convinced, I called Bricks and Water and spoke with Rob who was extremely helpful. He sent Joseph round and also offered to supply blow heaters until issue resolved. Joseph was lovely. Extremely knowledgeable and trustworthy - he fixed the boiler in less than 15 minutes, said it had several years left of life in it and recommended a clean and a service. I had full confidence in his assessment and servicing and intend to continue using B&W for any further jobs. Joseph and Rob - many thanks for your speedy and expert help.

Disaster struck- the ancient w.c. broke and the next day the drains blocked. Robert dealt promptly and efficiently with these problems and did a lovely job. Would certainly use again.

What a delight - Robert replaced a boiler for me and the whole thing was trouble-free from start to finish. He gave me excellent advice beforehand and specified a suitable boiler, did the work in a timely fashion, liaising with my tenants so I had very little to worry about. He is a plumber who does what he says, when he says he’ll do it 😀

Robert replaced our broken boiler which started leaking while we were on holiday. He stop the leak on the very day it was discovered by our cleaner and arranged for a rapid replacement. He gave us helpful advice on which brand to choose and the installation was done within a few days. Having such a trustable expert in the area is simply fantastic. His availability via phone helped us staying calm while we were abroad.

Completed work on leaking shower, bath and radiators within 24 hours. Realised that the reason there was no gas or hot water was because the tenant had allowed the money on the gas card to run out - and that they simply needed to ring the gas supplier to reconnect. Overall, excellent service and quick.

we needed access to the attic to get at squirrels living there. Robert and his team rapidly moved into action creating a hatch, and laying boards for the pest control technician to crawl on. Then when the intruder was vanquished they came back at once to seal the opening, so that no others would occupy the vacated space.

When my boiler broke down Robert Wright was excellent at getting his specialists to get it up and running again. The experts turned up on time and carried out the work efficiently and in a timely manner, cleaning up as they worked. Robert kept checking back with me to make sure I was happy with the work and he kept me informed about what work had been done and what was still outstanding. The work came in on budget. I would highly recommend Bricks and Water.

I've been using Bricks and Water for 15 years... they have repaired and replaced boilers, unclogged drains, installed loft ladders and undertaken two major renovation jobs for me. They are friendly, neat and highly competent. Most recently they attended a blocked drain... that ended up requiring 4 days' work, taking up floors and replacing some pipework. A big job - with a very reasonable invoice at the end of it.

We used another plumber before Bricks and Water... and he wasn't finishing the job so he could come back again.. and charge another call. We got frustrated and call Bricks and Water and job sorted in 10 minutes. VERY HONEST TRUSTFULL AND KNOWS WHAT HE IS DOING . Guys really there are lot of thieves in the area. Don't look any further you found the best plumber in the area.

First class service, reasonable prices, no job too small or to large, I needed a gas safety certificate was going to take a day off work but they came round after I had finished work at 7.30pm. Highly recommended if I have any other work that needs doing will definitely pass it there way.

We had bricks and water come out on Saturday the 5th of January for an urgent matter! They was so friendly and helpful! would defiantly recommend!

B&W came to fix a leak in a water pipe behind a cavity wall that was in turn behind a fitted wardrobe. They arrived quickly, removed the fitted wardrobe, accessed the leak and mended the pipe. After a drying out period they returned to secure the pipework, repair the wall and replace the fitted wardrobe and skirting boards. We were impressed with their capacity to tackle a job which included tasks outside of pure plumbing, with a flexibility that many plumbers would not achieve or at least do not advertise. We would heartily recommend them.

Can't really fault them, at property within 90 mins of contacting, job done speedily and done well. Used them once a few years back, did a good job then too. Prices are what they are, i daresay there may be cheaper options out there, but this was nothing outrageous and the job was done very professionally, I have paid more for much worse outcomes elsewhere. Gets a thumbs up from me.

It's such a pleasure to find a company nowadays that really cares about the customer. Bricks & Water saved me in a plumbing crisis ages ago when my outside tap got stuck full on, and I was about to go away a couple of hours later. Tall Robert came round and fix straight away, which was great. I was also happy with the price of the work. I was back in touch in September 2018 when I had a lot of niggling plumbing problems (half broken kitchen tap, stiff bath hot tap, stuck plug in bathroom sink and a mad dripping shower). There are two Bricks & Water Roberts; Scottish Robert, the owner, who is a great laugh and very kind and helpful. Tall Robert is an impressive two metres tall! And a really good, fast, thoughtful and thorough worker. Anyway, all the problems were fixed and I am very happy with the work and the price - we ended up completely replacing the old shower. I have a few other issues in our old house, and plan to use Bricks & Water for that work. Great service, prompt and friendly, really good communications. Highly recommended.

Robert did a great job fixing our cistern. He arrived within an hour of calling him and he fixed the problem straight away. He's also got a cracking sense of humor.

Really helpful and also acted on my behalf with regards to the Council. Very relieved and grateful to Robert for sorting out the emergency problem.

Dealt with an emergency leak quickly and left the bathroom clean and tidy.

Had a problem with the pressure gauge and Robert talked me through how to fix it over the phone, free of charge. Wonderful service.

I called Robert to fix a leaking toilet that a previous contractor had not fixed properly. He was around the next day and fixed the problem professionally and quickly, and at a reasonable price. I liked his work so much I have asked him for a quote on refitting our bathroom. Highly recommend...thanks Robert.

I phoned Bricks and Water and explained that, because of a leak causing problems with my neighbour downstairs, I had turned the water off and found myself with no water and no loo... They were extremely understanding and I was immediately put through to Robert, who said he would be with me within an hour. In fact, he was with me within 10 mins! He immediately identified the problem, went to get the part required and fitted it there and then. It was lovely to find a good plumber with lots of experience and it was very re-assuring for someone who knows nothing about plumbing! Robert is also very friendly and easy going. He told me to not hesitate to call him back if there was any further problem and so I did when I saw something which did not seem quite right! Robert realised I was very anxious when I talked to him on the phone and he came very quickly. He inspected everything: loo, pressure of the boiler (which was too low and he corrected), bath, etc. He was very thorough and concluded I should not worry ! So, I felt relieved as I know Robert can be trusted. A great plumber, highly recommended!

When I phoned Bricks and Water, I left a message on their machine and they returned my call within 5 minutes. Additionally, they helped me to resolve the problem over the phone with no charge! They were very polite, helpful and honest. I can;t recommend this company enough as they helped me reinstall my hot water by giving me some small tips over the phone!

Bricks & Water came to replace a stopcock which was causing me to be anxious as it was leaking in an unstable way. They arrived promptly with the necessary part and carried out the work efficiently and in a friendly manner - they also offered to complete a small job for my neighbour within the hour and at no extra cost. Their prices are transparent and clearly set out on their website. I'm very pleased to have found Bricks & Water and will certainly be using them again.

Robert and his team are my go to people for any plumbing issues. They are reliable, speedy and honest. I asked them to look at my washing machine, which, it turns out had been installed incorrectly by the supplier, whilst on another job. It never feels like too much trouble. I would recommend them.

At last I have found a builder that I can trust!

Bricks and Water came round to fix a leaking stopcock and to do some work on a shower. They did an excellent job, arrived on time and left the property tidy. I would definitely recommend them and will use them again.

I always turn to Brick & Water if I have a plumbing, gas or building problem. Not only do they fix it but they are great fun. They are also very transparent about pricing, so no surprises!

I phoned at 11.00, receptionist took details. Plumber called back within 10 minutes and confirmed visit. 15 minutes later he was at the door! Job assessed quickly and efficiently, work begun straight away. Had to leave to get a specific part, but back within 45 mins. All work completed and tested within 90 mins. Excellent!

We found water dripping through the study ceiling. It was coming from a radiator upstairs. We called our home emergency firm but finally gave up & called Robert Wright at Bricks & Water who had serviced our boiler. He came quickly, shut down the leak and reported that the radiator had split. In 48 hours he sourced another radiator and his colleague came to put in place. This is a first class firm with a first class service and we are very grateful to him for his help!

The plumbers from Bricks and Water came round to fix a leak in my flat, the source of which was not clear, and I only knew about it as it was affecting the flat beneath me. Two plumbers came round and swiftly identified the source of the problem and fixed it. They were reliable, prompt and very courteous. The plumbers were knowledgeable and very experienced, and in all of my dealings with this company I felt that it was an efficient and well-run operation.

I have used this trader a few times. The Bricks and Water team have helped us with plumbing matters, gas leaks and painting/decorating. They are polite and helpful - providing clear explanations as to what the job requires. I have been happy with the quality of their work on each occasion.