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Brighter Outlook Tree Surgeons Ltd

4.9

81 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

Brighter Outlook Tree Surgeons is a leading tree surgery company operating in and around London and South West London.

We offer a range of professional services covering all aspects of domestic and commercial tree work. We are NPTC qualified with unrivalled expertise in the arboriculture industry.

Our team of highly-skilled tree surgeons deliver a reliable and superior service for our customers. All work is competitively priced with a free quotation service.

Whether a small or large scale project involving lowering equipment, all tree work is carried out to the highest industry standards and covered by £5 million public liability insurance.

Our services include:

• Tree felling / reduction / thinning
• Crown lifting / reduction / thinning
• Stump grinding
• Deadwood removal
• Formative pruning
• Pollarding
• Hedge trimming / thinning / removal
• Emergency tree work

What we do

  • Tree surgeons

    • Stump grinding
    • Tree planting
    • Tree reductions
    • Tree removal
    • Tree thinning
  • Gardeners and landscape designers

    • Garden maintenance
    • Hedge trimming
    • Planting

Customer reviews

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4.9
81 reviews
Customer Service
4.9
Quality
4.9
Value
5.0
Sort by
Used several times!
Customer Service
Quality
Value
We have used Brighter Outlook several times over the years, nearly always in difficult locations. Joe Coffil-Brown is unfailingly helpful, his advice has always been sound and his work is highly skilled, supported by a good crew on each occasion. It is a pleasure to deal with a contractor in whom we have such confidence. No hesitation to recommend.
Customer in Greater London Posted on 09/03/2026 , work completed 05/03/2026
Great work and efficiency
Customer Service
Quality
Value
Joe's lads arrived promptly, were extremely helpful, efficient, competent and did a fantastic job. Was very impressed, have used them a few times and would not have anyone else.
Customer in Surrey Posted on 08/03/2026 , work completed 27/02/2026
Good quality tree pruning at a fair price
Customer Service
Quality
Value
Joe and his team completed a very good prune of our Ash tree, which had gone a little wild after several years of neglect! The price was also competitive against other local Trusted Traders. In addition to the pruning, the team were very polite and tidy - our garden looked cleaner after they had finished that when they started. All in all, very pleased with the work
Customer in Greater London Posted on 21/02/2026 , work completed 05/02/2026
Tree pollarding
Excellent service, contacted the council for permission, carried out the work as scheduled. Tree now looks great and in good condition.
Customer in Greater London Posted on 17/02/2026 (Reviewer did not use service)
Have not been able to get them to contact me, since supplying a quote.
Have not been able to get them to contact me, since supplying a quote. Joe made a site visit on the 20th November, I then had to chase him for a quote, some 5/6 weeks, he then sent a draft of the works with no prices on the 7th January, asking was I happy with the description of the works so he could confirm the costs, which he sent the next day, 8th January. The quote consisted of a total cost for the tree work for £2,000.00, total for stump grinding £460.00 and total cost to treat the stump on T1 £60.00. I sent an email back on the 8th January, asking him that I needed a separate price for each of the groups of trees, marked T1 to T6, as I needed to discuss them with my neighbour. I have been phoning and sending emails, talking with members of staff, but not getting anything from Joe. Today is 1st February 2026.
Customer in Surrey Posted on 01/02/2026 (Reviewer did not use service)
The trader replied (on 25/02/2026)
Thank you for taking the time to leave your feedback. We’re very sorry for the frustration and inconvenience caused by the delays in communication and for not providing the breakdown of costs in a timely manner. Unfortunately, during this period we experienced unforeseen personal circumstances, which significantly impacted our business administration and response times. While this is not an excuse, we fully appreciate how disappointing this must have been for you and apologise sincerely for the lack of follow-up. This is not the level of service we aim to provide and your comments have been taken on board so we can improve our communication and processes going forward. If you would still like us to review your quotation and provide the breakdown requested, please do not hesitate to contact us directly and we would be happy to assist. Kind regards, Brighter Outlook Tree Surgeons
Helpful, professional, good priced service
Customer Service
Quality
Value
Brighter Outlook provided an excellent service for the removal of a tree and pruning of two others. Joe has been friendly and professional throughout - keeping to appointments, giving good advice, ensuring we complied with local authority requirements and being flexible (giving further quotes) when we wanted to consider other options. The team who completed the work arrived on schedule (on an icy day, too!), were friendly, knowledgable, undemanding and did a great job. Everything left tidily and the garden looking so much better. I would highly recommend.
Customer in Greater London Posted on 12/01/2026 , work completed 06/01/2026
Highly recommended
Customer Service
Quality
Value
Excellent emergency service for wisteria that had fallen down in a storm. Very professional and reliable. Highly recommended.
Customer in Greater London Posted on 10/11/2025 , work completed 03/11/2025
Very good tree removal and crown reduction
Customer Service
Quality
Value
Efficient, competent, efficient and friendly team removed two trees and sympathetically cut back another.
Customer in Greater London Posted on 04/11/2025 , work completed 17/10/2025
Pruning of Olive Tree
Customer Service
Quality
Value
Joe at Brighter Outlook Tree Surgeons Ltd, visited our home to view the job and provided a competitive quote promptly after his visit. Joe and his colleague arrived on time and made a lovely job of pruning our olive tree (crown reduction, canopy lift, and shaping). The garden was left clean and tidy. Brighter Outlook are professional, knowledgeable, and courteous. We would definitely use them again.
Customer in Greater London Posted on 20/10/2025 , work completed 14/10/2025
Professional and efficient
Customer Service
Quality
Value
The team at Brighter Outlook Tree Surgeons arrived on time, took down a bay tree and removed the tree through a difficult space. Cleaned up and left the street clean and tidy.
Customer in Greater London Posted on 25/08/2025 , work completed 13/08/2025