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Brightside Heating Services Ltd

4.9

305 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
See customer reviews & leave a review

About

Brightside Heating Ltd has changed its trading name to Brightside Heating Services Ltd as from 01.04.2017.

We offer a wide range of expert solutions for gas boilers, heating repair and servicing.

We can even diagnose some faults over the telephone, saving valuable time and money for our customers.

Established in 2001, a family run business, we have built a solid reputation throughout the Medway towns and surrounding areas, and we take pride in offering a one-stop-shop that you can rely on to be efficient, professional and competitively priced for the repair of your heating system.

As Gas Safe registered gas and central heating engineers, we can handle all types of gas boiler and heating system repairs and servicing, gas safety inspections for landlords etc, replacement radiators, cylinders, controls, power flushing and descaling, insurance emergency work and letting agencies.

We can also offer annual maintenance contracts which includes an annual service. See our options plans.

What we do

  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler repair
    • Boiler installation
    • Gas safety testing and inspection
    • Radiators and central heating

  • Plumbers

    • Emergency plumbing services

  • Heating contractors

    • Central heating systems (installation and servicing)

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
305 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Recommended

Recommended

by 99% of customers
Sort by
Very professional & informative
Customer Service
Quality
Value
Very friendly, professional & informative. Kept me updated on what was happening, tidied up nicely. Job completed in good time.
Martin, Kent Posted on 21/06/2018 , work completed 21/06/2018
Recommended
Professional job - highly recommended.
Customer Service
Quality
Value
Highly recommended, professional installation by a quality engineer. Will use again if the need arises.
Selwyn, Kent Posted on 20/06/2018 , work completed 20/06/2018
Recommended
My review
Customer Service
Quality
Value
Great workmanship as always from Brightside.
Patricia, Kent Posted on 14/06/2018 , work completed 14/06/2018
Recommended
Not good
Customer Service
Quality
Value
With out heating and hot water for 8 days,7days to order all parts (water loop/gas valve)from main dealer Vaillant, All this after previous work completed and passed with subsequent gas leak. Low standard of customer service and quality of work
brianh291056 Posted on 12/05/2018 , work completed 12/05/2018
The trader replied (on 17/05/2018)
Dear sir, Very sorry you are unhappy with the work we carried out and the time it took to get all the parts required for your boiler. Would you be so kind to give me a call, Gary Kelly, 07813 175596 Manager of Brightside Heating.
Fine craftsman
Customer Service
Quality
Value
Tony arrived promptly and serviced the boiler very efficiently.
William, Kent Posted on 10/05/2018 , work completed 10/05/2018
Recommended
Very satisfied customer.
Customer Service
Quality
Value
An engineer called yesterday, I believe he was called Paul, on an emergency call through my insurance company. My heating was playing up after work being carried out about three weeks ago. The engineer solved and corrected the problem and was very professional. He explained everything to me and was happy to go through the controls with me and alter them for me. I was very impressed with his patience and tolerance with a person who was at the end of her tether with the problems with my heating! Well done Bright side.
Jill Owens Posted on 09/01/2018 , work completed 09/01/2018
Recommended
Excellent throughout
Customer Service
Quality
Value
Recommended. Couldn’t have wished for a better service. Great telephone response. Arrived as arranged, rang ahead to confirm visit. Paul immediately identified the problem, fixed promptly - very thorough and the tidiest worker I’ve seen in ages.
Lear Posted on 20/12/2017 , work completed 20/12/2017
Recommended
First class service
Customer Service
Quality
Value
Tony attended to service boiler, diagnosed gas supply and leak, prompt action to have faults corrected.
Sue, Kent Posted on 16/11/2017 , work completed 16/11/2017
Recommended
Efficient, friendly service
Customer Service
Quality
Value
Just had my first annual check up and service for my Joules Non- Vented Cylinder. Paul was polite and quietly efficient, answered all my questions about this heating system and even gave some sound advice for my boiler settings (not part of the contract). I, like others feel confident in this company's abilities and am seriously thinking of switching my Ariston Boiler servicing away from the current provider.
Colin Day Posted on 26/10/2017 , work completed 26/10/2017
Recommended
Fantastic!
Customer Service
Quality
Value
Excellent service received, in particular the telephone team and the 2 engineers that called round to fix my heating pump. My emergency call was handled quickly and professionally and the engineers were really professional too. They were a credit to the Company. Clean, tidy, knowledgeable, helpful and fixed the issue in good time.
AlanAC Posted on 12/10/2017 , work completed 12/10/2017
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.